Web Service Manager Jobs in Central London, Greater London

Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working. 

Salary:  £38,450 per annum if London based or £35,850 per annum if home based

Hours: 35 hours per week 

This is a fixed-term role for 8 months. 

Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.

As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.

You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.

An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches. 

Experience required 

You’ll have previous experience of: 

• Digital project management

• Working with digital agency suppliers including developers

• Collaborating with a range of internal and external stakeholders

• Conducting user acceptance testing 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 

Role description, April 2024   

Reports to: Senior Digital Programme Manager   

Direct reports: None   

Location: 27 Swinton St, King’s Cross, London, WC1X 9NW, can be hybrid or remote   

Status, hours: Permanent, full-time 35 hours   

Salary: Grade C, in the range of £39,943-£43,619 (plus benefits) 

Role Summary     

With Alcohol Change UK’s innovative Try Dry® app welcoming more users than ever before, we are excited to be developing our offer to Local Authorities which will benefit from receiving valuable local health data trends and insights taken from our app. This role will be instrumental in designing a refreshed product, recruiting new Local Authorities to join us and providing ongoing support to them to make a real difference to those drinking at risky levels in communities across the UK.   

Key Tasks and Responsibilities   

Development of a Try Dry local product   

• With the Senior Digital Programme Manager, take learnings from existing contracts with Local Authorities and develop a refreshed package of support to market to Local Authorities, enabling them to gain valuable insights into the drinking behaviours of people in their local area  

• Develop professional, standardised reports to be shared with those who have signed up   

• Develop a ‘package’ of benefits (access to local data, insights, tailored marketing materials, additional support) that makes signing up a more compelling offer   

• Working with our digital agency, recommend ongoing technical improvements to the app and reporting platform to improve user experience   

Recruiting to a Try Dry Local ‘network’  

• Recruit new Local Authority members to our Try Dry ‘network’ – presenting regularly to Local Authority clients and demonstrating the benefits of membership through presentations and marketing calls   

• With support from other staff, develop wider marketing approaches across multiple channels, including digital, print and social media advertising  

• Attend conferences, events and trade shows to advertise as appropriate  

• Work with colleagues in our Consultancy and Training team to explore opportunities for cross promotion   

 Relationship Management   

• Provide ongoing support to Local Authority clients, acting as a first point of contact    

• Prepare data reports for each Local Authority throughout the year  

• Share insights into local data in engaging, easy to understand ways   

Wider support for the Communications and Marketing team   

• Enable other members of staff to use insights from the Try Dry® app and local user data in their work, evidencing the difference that our Behaviour Change interventions can make to individuals   

• Support the development of a range of content to highlight the benefits of the Try Dry® app, particularly around key campaigns such as Dry January, Alcohol Awareness Week and Sober Spring  

• Particularly during our Dry January campaign period (December – January) provide additional support for the team across a range of roles  

Other     

You will also be expected to:     

• Support the Senior Digital Programme Manager to monitor income and expenditure for the Try Dry Local programme   

• Work closely with colleagues across the charity to support their work and to act as ‘one team’  

• Contribute actively and positively to charity-wide strategies  

• Continually develop your knowledge of alcohol harm and solutions to it  

• Act as a positive ambassador for Alcohol Change UK at all times  

• Know, embrace and actively uphold the values of Alcohol Change UK at all times  

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours  

We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.

The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.

They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.

For further information please download our Recruitment Pack.

We have an exciting opportunity for an Events Programme Manager to work for a charity with a small, dynamic and creative communications team.

In this role you will have the opportunity to work with senior leaders and intensive care professionals to ensure that the Society meets the needs of its beneficiaries and delivers impact for this high-profile national organisation.

Vacancy Reference: BfN2024/100

Job Title: Funding Manager

Salary: £18.17 per hour

Number of Posts: 1

Type of Contract: Permanent

Start Date: As soon as Possible

Hours of Work: 28 per week

Work Location: Remote with some travel to service sites

Responsible to: Programme Quality Manager

Closing Date: 23/04/2024

Proposed Interview Date: Remote. Dates TBC. As this is a time sensitive appointment BfN will interview whilst the job advertisement is live and retains the right to bring forward the advertising period if a strong candidate is identified.

Job Information:

Are you a whizz at sourcing, writing and pitching successful funding applications to trusts, foundations and other valuable funds? Do you thrive on achieving significant income growth and smashing ambitious targets?  Do you want job satisfaction knowing that your work is making a big difference to families across the UK?

It takes a special person to take a strategic and operational lead in generating income for a registered charity like The Breastfeeding Network.  We have a vision of all mums and families feeling supported in their feeding choices and able to breastfeed for as long as they choose.  We already receive funding from various sources but we know there are even more mums, parents and families out there who need our support; support that needs funding.  

If you’re an experienced funding professional who dreams of a family-friendly employer where your work has big impact, then we might be just what you’re looking for.  Working with our fabulous service teams and finance colleagues, you will draw on your honed skills and extensive experience in ambitious income generation to secure strategic and core funding from trusts, foundations, legacies, community fundraising activity and beyond.  Your work will be essential for ensuring that all families can continue to rely on the services the Breastfeeding Network provides, well into the future.

We are a Scottish registered charity making a difference to women and families across the UK.  Our vision is that women and families feel supported in their feeding choices and are able to breastfeed for as long as they choose. 

Purpose of the role:

The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.

Your key responsibilities:

• Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
• Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
• Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
• Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
• Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
• Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
• Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
• Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.

ABOUT YOU

Your experience:

• Email CRM programme management expertise
• Consumer marketing communications experience and management of a customer database essential
• Experience with Dotdigital highly desirable
• Working knowledge of HTML desirable
• Experience with CRM platform Tessitura desirable

Your skills and knowledge:

• Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
• Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
• Experience in content development, including copywriting
• Experience in manipulating customer data with a high attention to detail
• Proven knowledge of the General Data Protection Regulation
• Good analytical and problem-solving skills with strong commercial focus
• Excellent interpersonal, communication and influencing skills
• Excellent Microsoft Excel skills

This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

ABOUT US

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

What do we offer?  

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct  
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you  
• Holidays – 25 days annual leave allowance, plus UK bank holidays  Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme  
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day 
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops  
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages  

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

Do you want to contribute to transforming the outcomes of some of the world’s most vulnerable children through impactful communications?

Can you bring your experience of using communications to amplify the voices of children and communities impacted by crisis and displacement?

If the answer to those questions is yes, this is the role for you!

The Moving Minds Alliance (MMA) is an advocacy impact network focused on Early Childhood Development in Emergencies (ECDiE). It comprises a (growing) network of 38 organizations organizations working together to increase the quantity and quality of funding, policy prioritization, and leadership needed to effectively support young children and caregivers affected by crisis and displacement. MMA’s goal is for all children and caregivers to have access to the power and resources necessary to meet their self-determined needs in an environment of dignity, equity and care, especially in situations of national and international displacement.

MMA does not provide funding for implementation of early childhood programs. As a network, its activities are led by members collaborating in working groups responsible for operationalizing specific areas of work, with support from the Core Team and some external consultants. Operational costs and activities are financed by a sub-group of philanthropic foundations, which are part of the overall MMA membership, through a combination of annual member fees and additional donations and grants. A Steering Committee provides overall strategic direction. MMA is hosted by the International Rescue Committee (IRC-UK).

Our Vision: Rebuilding resilience of the youngest refugees

Forced displacement worldwide is at a record high. Young children and caregivers are disproportionately represented among those fleeing from emergencies and crisis-affected contexts. More than 43 million children have been displaced by conflict. One in four children around the world lives in contexts affected by conflict or disaster. Most children born in displacement will go on to spend their entire childhoods away from home.

Children’s experiences during their formative early years shape the architecture of the brain. This creates the foundation for future development, learning and physical and mental health. Prolonged exposure to violence and toxic stress can have life-long negative effects on children’s development. It can lead to higher levels of depression, anxiety, and in some cases post-traumatic stress disorder. Evidence indicates that quality ECDiE services that support parents, caregivers, and families to provide nurturing care during crisis can mitigate the negative effects of trauma and stress on young children and promote resilience and well-being for a lifetime.

Whilst the international community has made significant efforts to ensure children have access to basic healthcare and nutrition, more must be done to ensure that caregivers and young children can access quality ECDiE services. These services are severely lacking in crisis situations across the globe, as well as in communities hosting refugees and asylum-seekers.

The Purpose of the Role

High quality internal and external communications are the lifeblood of an effective network! The Network Communications Manager is a new and critical appointment to strengthen the work of the MMA.

The post-holder will support MMA’s ambition to become the thought leader on Early Childhood Development in Emergencies. They will position MMA as the ‘go-to’ agency for latest global, regional and local thinking, evidence and advocacy content on ECDiE. They will drive MMA’s external advocacy communications, coordinating with members as necessary to achieve our agreed objectives, and build external engagement with relevant media outlets and platforms

Responsibilities:

The post-holder will:

1. Develop and implement a Communications and Brand Strategy to build and strengthen MMA brand, image, social media and content curation in line with MMA values.

● Increase the effectiveness and dynamism of MMA’s external communications using a variety of different media and channels/

● Manage MMA social media and web platforms, ensuring up to date and relevant content, working with consultants to upgrade them where necessary.

● Ensure that MMA communications are informed through engagement with local ECDiE partners and leverage the communications expertise of our member organisations. 

2. Build MMA’s internal network communications to strengthen engagement, enhance convening and maximise collective impact.

● Ensure ongoing review and refinement of processes and platforms to optimally facilitate communication, knowledge sharing, and alignment across the MMA Working Groups.

● Develop and maintain timely and relevant information and communications flows to members through all formats and platforms.

● Build and maintain MMA’s internal (digital) communications channels and platforms - including our social media and web platforms.

● Work with the Research, Learning and Evaluation Manager to curate, build and share our digital library of resources information and knowledge across the Alliance membership.

● Oversee the design and publication of specialist products such as fact sheets on early childhood development, in collaboration with colleagues, members, technical experts and consultants.  

● Develop and implement targeted strategies to ensure that research, learning and evaluation outputs are proactively disseminated and reach the right audiences.

3. Work closely with the Senior Engagement Manager to develop and strengthen communications for advocacy, in line with the MMA Advocacy Strategy.

● Design & lead the communications components of MMA advocacy campaigns, including social media campaigns

● Develop MMA’s communications and advocacy in response to crises, working with the membership to develop core MMA messaging and advocacy on sensitive issues, including conflict, displacement and other crises.

● Amplify the voices of displaced children and caregivers in external outreach and communications.

4. As part of a small team, the post-holder will also share the MMA team’s collective responsibility to deliver an effective and impactful secretariat function. 

Key Working Relationships

The Communications Manager will report to the Director. They will be a vital member of the core team and will be expected to support day-to-day activities.

The post holder will work closely with the MMA Senior Engagement Manager to ensure that advocacy and communications objectives are aligned. They will work closely with the Knowledge Management and Learning Lead (also a new position) and the MMA Research Forum.

The post-holder will work collaboratively with MMA member representatives to ensure a smooth and effective flow of information and communication across the network. They will collaborate actively with MMA working groups and committees, such as the Steering and Strategy Committees. They will coordinate with communications and advocacy leads from the different organisations across the membership and with our partners.

The post-holder will also identify, engage and work with local partners and stakeholders directly involved in implementing ECDiE in diverse contexts and settings.

They will collaborate with IRC team members where required. From time to time, they may oversee consultants.

 Essential

 Skills, Knowledge and experience

Using communications to:

● Build the external profile and brand of a network.

● Strengthen the collective impact of networks.

● Support impactful advocacy and influence diverse audiences.

● Amplify the voices of marginalised groups from diverse contexts including children, using ethical storytelling practices.

Experience and track record of:

● Delivering different communications campaigns or products.

● Developing and managing a diverse range of digital communications platforms.

● Working collaboratively with non-communications specialists to develop powerful communications using agile and adaptive approaches.

● Supporting local partners’ influencing and advocacy across a variety of diverse contexts and settings.

● Working in a network with proven ability to build effective relationships and matrix-manage across geographically dispersed teams and organisations.

● Recruiting and managing technical experts, ensuring their products are useful and incorporated into ongoing work.

Values & attributes

Passionate about and committed to:

● Using impactful communication to contribute to sustainable and holistic change for children in crisis.

● Principles of equity, transparency and inclusion.

● Ensuring systems, approaches and relationships are free from any form of racism, bias, discrimination, or exclusion.

Is excited to:

● Bring a creative, entrepreneurial, and dynamic approach

● Work independently with light touch supervision.

● Use communications to strengthen the quality of network collaboration, convening and relationships.

● Work in a dynamic, dispersed and adaptive team, comfortable with complex challenges.

Candidates must have the right to work in the UK. The deadline is for 17th of April 2024. The salary for this role is £50,000 per annum.

IRC-UK is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.

Our client, a leading London university, is looking to appoint a temporary Research Information Management System (RIMS) Developer , to support the development of their RIMS, Pure.

This is a part time role, 1 - 2 days per week, running for 3 months in the first instance. This role would be fully remote.

This position would not include any web development, but would be working to support the configuration of the system and liaise with a web development agency, as well as the Pure provider (Elsevier). You will also be required to integrate Pure with the University's website, and provide support to the IT department where necessary.

Experience in Pure is preferred, but experience in any Higher Education research management systems (Information Services/libraries etc) would be suitable.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

About us

The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications. 

The role

We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience. 

To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata). 

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym. 

How to apply

To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email  so we can discussion options.

Please note that to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date is 7 May at 9.30am. 

Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.

The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities. 

Join Our Team: Membership Development Officer at the Royal African Society

 About the Role:

In the role of Membership Development Officer, you will be instrumental in growing and cultivating our membership base, overseeing membership administration, and improving our digital footprint. This diverse position demands an independent initiator with a keen interest in Africa and robust administrative and interpersonal abilities..

 Main Responsibilities:

- Membership Administration (50%):

- Process new membership applications across various categories.

- Respond to inquiries and manage member communications.

- Maintain accurate membership records and manage payments.

- Send subscription reminders and handle resignations.

 - Membership Promotion and Events (25%):

- Actively promote membership through events and collaborations.

- Coordinate merchandise for festivals and external events.

- Utilize Mailchimp to advertise member benefits and events.

 - Website and Marketing Support (15%):

- Collaborate with the website team to update membership pages.

- Use Mailchimp to communicate membership benefits and promotions.

- Design print materials and merchandise using Canva.

 - Other Duties (10%):

- Engage with the RAS Digital Communications Manager to promote membership.

- Support the Events Manager with membership-related tasks.

 Person Specification: 

We are seeking candidates with the following qualifications:

- At least five years of experience in a comparable role.

- A strong commitment to the objectives of the Royal African Society.

- Robust interpersonal and organizational abilities.

- Skilled in Microsoft Office, CRM databases, and web development.

- Background in membership management and outreach.

- Competence in utilizing Mailchimp and Canva for marketing purposes.

- Outstanding communication skills, both verbal and written.

- An entrepreneurial spirit and innovative thinking.

- A deep dedication to the principles of the Royal African Society.

 Apply Now:

If you're eager to make an impact and contribute to our dynamic community, we're excited to consider your application. Kindly submit your CV and a cover letter detailing your qualifications for the position. Take this opportunity to become part of our mission to amplify Africa's varied voices and stories.

Compensation & Benefits:

- Position: Full-Time, 37.5 hours per week, Monday to Friday
- Reporting to: Corporate Relations Manager
- Salary: £30,000 - £35,000, dependent on experience
- Holiday: 27 days plus bank holidays

Location: Remote and onsite working at the Royal African Society offices at SOAS, London, WC1H 0XG, as well as RAS public events and festivals.

 About the Royal African Society:

The Royal African Society (RAS) is a membership organisation dedicated to fostering connections, celebrating cultures, and engaging critically with Africa's diverse narratives. Through a myriad of events, publications, and digital platforms, we facilitate dialogue and understanding between the UK and Africa, amplifying African voices and interests globally.

**Please note the successful candidate for the position will be subject to an enhanced DBS check**

INTRODUCTION TO GIRLS NOT BRIDES

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.

INTRODUCTION TO THE ROLE

Girls Not Brides is seeking an experienced digital communications professional to manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. You will be responsible for implementing a website improvement project and a new members area. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for someone who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive movements. The successful applicant will support across our digital channels. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage.

KEY RESPONSIBILITIES

Girls Not Brides website (70%)

• Lead the development and implementation of the website improvement strategy and project plan, with support from the Communications Manager.
• Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements.
• Manage the day-to-day of activity of Girls Not Brides website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages when needed, and recommending updates and upgrades to the CMS.
• Responsible for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget.
• Research and implementing best-practices for search engine optimisation (SEO) across website copy and architecture.
• Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights.
• Support content writing for the website, including writing website copy and blog posts.
• Collaborate with the learning team in development of knowledge and learning hub.
• Collaborate with the member engagement team to improve member journey and offering.

Digital channel evaluation and reporting (20%)

• Set-up, maintain, and manage website analytics using the Google suite.
• Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations.
• Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations.
• Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices.

Digital communications support (10%)

• Lead communications digital knowledge management activity, including internal file systems, and asset management.
• Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement.
• Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice.
• Support digital storytelling, digital content writing, and social media campaigns as required.

 Wider Organisational Responsibilities

• Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
• Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
• Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
• Ensure that internal databases and monitoring information are kept fully up to date.
• Commit to ongoing personal development and learning.
• Fulfil any other reasonable requests for the advancement of Girls Not Brides.

PERSON SPECIFICATION

Essential experience

• Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre, or social enterprise.
• Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans.
• Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features.
• Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels.
• Experience in managing complex projects and workflows.
• Experience in applying best practices in Search Engine Optimisation (SEO).
• Experience in writing and developing content for websites.
• Experience in liaising with and managing external contractors, particularly website developers.
• Experience of working across other digital channels, including email, social media and other digital storytelling platforms.

Essential skills and knowledge

• Expert knowledge of using content management systems (CMS) to manage websites, ideally with experience of using Wagtail.
• Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and Google Looker Studio.
• Understanding of website wireframing and design software, ideally Figma.
• Skilled at using 3rd party social media and email marketing analytics tools to generate reports and insights.
• Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website.
• Knowledge of SEO best practices, and skilled use of tools to support data generation and implementation.
• Excellent problem-solving and troubleshooting skills.
• Excellent organisation skills.
• Excellent attention to detail.
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.

Essential values and attributes

• Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
• Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
• Willingness to work flexibly and regularly travel internationally, as necessary.

Desirable

• Understanding of and experience using Adobe Creative Suite
• Able to speak a second language, ideally French, Spanish, or Portuguese.
• Understanding of HTML and CSS

Safeguarding

Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).

Diversity at Girls Not Brides

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

How to apply

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

· The closing date for this role is 23:59 GMT on 21 April 2024.

To apply, please click on the ‘Apply now’ button on the job page on our website and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.

We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.  candidate

We’re looking for a creative and confident Content & Communications Coordinator to join our busy Marketing & Communications Team at Imperial College Union. This new role will be key in strengthening our online presence and improving student engagement with the Union. The successful candidate will manage our social media channels and content to drive two-way conversations, to increase awareness of the Union’s work, and help us better understand what they care about.

You will be our in-house journalist; planning and delivering content that speaks to our varied audiences. You’ll build strong relationships across the Union and College, writing creative copy and curating innovative social media content. Using your in-depth knowledge of social media, you will be aware of emerging trends across all platforms and create content that attracts and retains the interest and attention of our members. You will work closely with colleagues across the Union, including our elected Officer Trustees, to support them to reach more students and deliver key messages. This role is integral to supporting the diverse work the Union does – everything from Activities

Our ideal candidate will have a flair for creative writing for a variety of topics and channels, with a strong passion for social media and help develop and embed the Union’s personality and brand. If you’re creative, confident, and self-motivated, this is a great opportunity to make a role your own!

Duties and responsibilities

Content Planning

• To assist in the creation of communications and content plans to support the Marketing & Engagement Manager in the delivery of key Union marketing activity, such as Welcome Week and election.
• In partnership with the Marketing & Engagement Manager devise a social schedule to ensure regular, timely and impactful content across these channels
• Build networks with student groups, the Union’s newspaper (Felix) and external partners to develop opportunities for content collaboration
• Utilise student feedback and engagement with Union content to continue to improve and develop our output and channels
• Work with the Student Officer team to promote their public profiles and provide support on their campaigns.
• Stay up to date with what’s happening across the Union, College, the city and wider student movement to stay current and spot positive PR opportunities and content.

Content Creation & Curation

• Ensure timely, relevant and engaging content for Union channels & platforms, including blogs, website, social media and news
• Write, proof and edit a variety of digital communications across the organisation, such as blogs and web content to ensure brand and tone of voice is consistent and correct
• Attend student events to capture photos and videos content to use for marketing purposes and provide live social media coverage to a high standard
• Work with Designer to turn copy into engaging, high quality assets
• Have your finger on the pulse for all latest trends for the student audience and evaluate their feasibility without audiences and available resources
• Be aware of shareable, engaging content, sourcing content from external channels to build an engaged following and boost our content on social media
• Establish and work with student and staff social ambassadors in gathering stories and content

General

• Regularly monitor and report on content to inform improvements and innovations
• Monitor and moderate social posts and comments and respond or escalate in line with the Union’s Crisis Comms plan
• Support key events throughout the year, including Welcome Week and Elections, when necessary
• Proactively work to ensure the Union’s commitment to diversity and inclusion is expressed in all outputs

Essential requirements

• Experience of developing and delivering communications plans campaigns with clear metrics of success
• Solid knowledge of website analytics tools to help monitor and generate useful reports and insights
• Experience in managing content calendars
• Experience of, or strong understanding of, producing web content and an organisation’s social media presence
• Writing copy, editing, and proofreading for online media, demonstrating excellent attention to detail 
• Monitoring the effectiveness of communications activity and able to present appropriate recommendations for improvement and innovation
• Good software knowledge of Adobe Creative Suite (Illustrator, InDesign and Photoshop)
• Strong understanding of social media channels and their tools
• A passion for social media and keen to learn about new technologies and innovations
• Excellent planning and organisation abilities
• A keen eye for detail, layout and visual styles and experience of working according to brand guidelines
• An engaging writing style and the ability to convey complex messages to a variety of audiences
• Confident working to deadlines and keeping colleagues on top of deadline
• Ability to ensure high standards of work and excellent attention to detail

Further information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within Higher Education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page.

To apply for the role please complete the online application form.

Closing date: 28 April 2024

Interviews expected to take place 8th and 9th May 2024.

Should you require any further details on the role please contact the People Team.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

Senior Communications Officer 

Location:  Remote (with occasional travel) 

Salary: £34,200 

Length of contract:  Permanent 

Hours per week:  37 

Interviews: 15th & 16th May

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Senior Communications Officer role:   

As Senior Communications Officer, the successful candidate will be a creative, agile and impactful professional, who will play a pivotal role in shaping Women’s Aid’s communications campaigns, working closely with the Communications Manager and the Head of Media, Brand and Relationships. The successful candidate will take the lead on generating creative, engaging content and ideas for Women’s Aid communications – including major campaign moments and brand awareness. Working across all external channels, including traditional media and social media, you will curate compelling stories that build our profile and target key audiences in our mission to keep women and children safe from domestic abuse. You’ll be joining us at an exciting time, as we mark our 50th Birthday with some powerful campaigns and engagement. 

Key duties and responsibilities of the Senior Communications Officer: 

• To be the key communications officer representing the communications team, developing the key messaging of external campaigns, brand-building and communications for the organisation and developing public awareness of these.

• To lead on planning, drafting and implementing a communications plan for Women’s Aid key communications campaigns such as International Women’s Day, 16 Days, as well as wider organisational projects, incorporating press and social media and providing media support as required. 

• To develop relevant media and social media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects. 

• To work with colleagues to ensure the campaigns take an intersectional approach and centres the most marginalised voices. 

• To work with a diverse range of survivor case studies and media spokespeople, including Women’s Aid member organisations, and to ensure they are treated in an appropriate and safe manner.

• To help identify both proactive and reactive media opportunities. 

• To write blogs, news articles and promotional copy for Women’s Aid.

• To proof and typeset publications as required.

• To be part of the communications team out-of-hours on call rota for media calls. 

• To line manage the Junior Communications Officer 

What we are looking for in our Senior Communications Officer: 

• At least two years experience working in communications/journalism/publications or similar. 

• Experience of liaising with a variety of individuals and organisations of all seniorities, internally and externally. 

• Experience of maintaining systems for information storage and retrieval.

• Experience of online communications/websites/social media, including Content Management Systems. 

• Experience delivering public-facing campaigns with a range of stakeholders. 

• Experience in getting effective PR results. 

• Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. 

• Capable of translating complex information into audience-friendly messages. 

• Ability to carry out a range of research and information-gathering activities. 

• IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems,  and willingness to learn new packages and IT skills as required. 

• Ability to communicate sensitively with survivors of domestic violence to discuss case studies. 

• Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands. 

• An understanding of public affairs and the role that campaigning plays. 

Benefits of joining us as our Senior Communications Officer include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.

• Please read our Single Sex Statement on the Women's Aid webste

Finance Business Partner – Fundraising & CAA

Are you passionate about making a difference in the lives of people with learning disabilities?

We are looking for a talented and motivated Finance professional to fulfil a key Finance Business Partner role supporting the Fundraising and Communications, Advocacy, and Activism (CAA) directorates at Mencap. This role will help deliver high quality insight and financial management which informs decision-making and helps to ensure maximum impact from our fundraising income. 

As the Finance Business Partner for Fundraising and CAA you will play a pivotal role in ensuring the efficient utilisation of financial resources to maximise fundraising returns and ensure efficient spend which is aligned to strategic objectives. NB. This is a full time 12-month FTC position.

There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.

Key Responsibilities:

· Prepare timely, accurate, and insightful management reporting for the directorates, facilitating informed decision-making and effective financial management.

· Support Finance Lead to provide a comprehensive Finance Business Partnering service to business areas.

· Support financial planning processes and provide analysis, guidance and challenge to ensure the development of robust and credible plans.

· Identify risks and opportunities related to fundraising financial performance, providing strategic guidance to mitigate risks and maximize opportunities effectively.

· Ensure correct accounting and reporting of Restricted Funds, ensuring they are spent as intended and support on reporting to external funders where required.

· Ensure financial compliance with technical and regulatory requirements, including gift aid and Charity Commission guidance.

What You Will Bring:

· A commitment to improving the lives of people with learning disabilities.

· Strong analytical abilities, attention to detail, and ability to communicate financial information effectively.

· Self-motivation and a desire to make an impact.

· Excellent collaboration skills, with the ability to build relationships across Finance and non-Finance areas.

Your Experience:

Essential:

· Worked in a Finance department providing Management accounting, business partnering or forecasting/budgeting support.

· Strong Excel skills.

· Excellent interpersonal, presentation and communication skills.

· Experience of working in a fast-paced environment, providing accurate and timely information.

Highly Desirable:

· Finance Business Partnering and/or Financial Planning experience. Ideally in a Fundraising or income-generating unit.

· Working towards ACMA / ACCA / ACA qualification, or suitable experience.

· Knowledge of charity finance regulations and fundraising practices.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months

· Interest free season ticket loans

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

· Quarterly award scheme and recognition at every 5 years through our YouRock program

· Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  

Our work includes;  

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

· campaigning for the changes that people with a learning disability want