Quality Jobs
The Quality and Progression Lead will play a vital role in maintaining and developing the excellent standards of teaching, learning and assessment at High Trees. We engage around 700 learners a year in the Education and Training team, working with adults with diverse needs who are returning to learning to upskill for employment, wellbeing or confidence.
In this role you will lead a team of tutors who work in the community, teaching a range of subjects including ESOL, Functional Skills, employability and wellbeing. You will need to be approachable and committed to supporting the tutors to deliver excellent standards of teaching and learning that result in strong achievement and progression for learners. You will deliver engaging training for the tutors to help them deliver the best standards of teaching and promote and grow their strengths as a diverse team. High Trees is a small, inclusive and welcoming environment. You will work closely with learners, listening and acting on their feedback. As part of a small, friendly and efficient Education and Training team, you will work collaboratively to ensure that provision has learners at the heart of the delivery.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
In this role you will:
- Be a central and focal advocate for stakeholders who engage with the programme, from Carer Poverty Alleviation Team members, wider Carers Trust colleagues and external partners.
- Coordinate a Carer Poverty Alleviation Programme Partner learning framework, committed to sharing practice in the delivery of high quality support for unpaid carers across the UK.
- Contribute to the UK Programmes Team in achieving its objectives, making sure current data and evidence informs team plans and overall Carers Trust strategy.
- Undertake a range of programme and grant making activities to support and drive the ambitions outlined within Carers Trust’s strategy.
The client requests no contact from agencies or media sales.
You will bring together themes and insights and work in a team to facilitate projects and workstreams based on the voices of people from African, Caribbean, Asian and other minoritised communities in Bristol, North Somerset and South Glos. Your projects will hear from communities who have poorer health consequences (because of their health experiences, the quality of treatment or their access to maternity, health visiting, and other related services). You will be confident working closely with the staff in our Acute Trusts to represent mothers, parents and families. Your role will include being a source of information for communities, communicating opportunities for them to get involved, using social media and website content, online surveys and face to face focus groups to do so.
The client requests no contact from agencies or media sales.
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional Programme Administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.
This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team.
Please also complete the online interactive equal opportunities monitoring form as part of your application. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
Location: Peterborough
Contract Type: Permanent, Full Time
Salary: £47,128 per annum
Hours: 35 hours per week
Who are they?
Our client own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then we feel great about you joining their team.
They believe everyone has the right to a safe, secure and warm place to call home.
They’re looking for a Data Quality & Governance Lead to join the team.
About the role and person:
35 hours per week
Permanent
As a Data Quality and Governance Lead, a summary of your role involves:
Reporting to the Head of Data you’ll be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the Group ensuring we fulfil the organisational ambitions to build a better future for their customers.
What skills/behaviours do you need to be their Data Quality & Governance Lead?
- Previous experience of implementing Data Governance Frameworks i.e. DAMA.
- Excellent knowledge of data and information management principles.
- Significant and proven experience of project managing data & information improvement projects.
- Experience of managing data governance frameworks.
- Excellent knowledge of governance principles for structured, semi-structured and unstructured data.
- Experience of implementing change successfully including delivering training.
- Experience writing policies and procedures with excellent verbal and written skills.
- Ability to effectively communicate complex and/or technical information to both technical and nontechnical audiences.
Location: The successful candidate will be required to live within a commutable distance to their office in Peterborough. They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Should you wish to work occasionally from any of their regional offices, you may do so on a hot desk basis which will need to be arranged via the online booking system
Salary: The spot salary for this post is £47,128 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free parking
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
You may have experience in the following roles: Data Governance Manager, Data Quality Manager, Data Management Lead, Head of Data Governance, Data Compliance Manager, Data Quality and Governance Specialist, Information Management Consultant, Data Governance Analyst, Head of Data Management, Data Strategy Lead, Information Quality Lead, Data Governance Consultant, etc.
REF-214 565
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
The Quality Assurance Lead will be responsible for ensuring effective and appropriate testing of new or modified applications, assisting the delivery of high-quality internal and externally-facing systems and digital experiences at Parkinson’s UK.
You will develop the charity’s QA capabilities and frameworks, provide testing advice, design test strategies and plans, and provide hands-on testing for high risk projects and product releases. You will be responsible for the management of testing resources and ensure that projects have the access at the right time.
You’ll collaborate with the other professionals to develop complementary practices across the solution development life cycle, establishing quality assurance standards and nurturing good practice across the organisation.
What you’ll do:
- Establish and embed processes, standards and templates for all testing work, including functional testing, system integration testing, regression testing and support subject matter experts with user acceptance testing.
- Develop an organisational QA strategy and operating model that aligns with demand and resources risk appetite.
- Continuously improve our test practices, seeking to build a community of practice with peers in the field.
- Determine functional and non-functional testing required for new projects or product improvements, liaising with business analysts, project and product managers to ensure that testing is properly catered for in delivery plans.
- Support the shaping of solution requirements, acceptance criteria and exit criteria so that testing is built into solution development from the start.
- Plan, design and execute the testing phases of the high risk projects and releases. Support the fixing of issues with re-testing and regression testing.
- Develop and manage test capacity and manage contractors as needed.
- Develop our test analyst and coach others in the organisation to understand and implement good QA practice.
What you’ll bring:
- Recognised testing certification (e.g. ISTQB Foundation) or equivalent experience of the fundamentals of software testing.
- A strong record in leading the design and execution of software testing and working with the business to deliver UAT. Experience with agile testing and agile development is beneficial.
- Experience with a risk-based approach to test coverage for product releases and projects. Experience with test automation is beneficial.
- Experience of delivering the end to end test process from analysis, design and implementation and execution and the creation of high quality test artefacts
- Ability to understand both the technical aspects and business/user needs to define and deliver effective black box testing.
- Leadership and team management skills
- Comfortable using digital tools to work collaboratively and in a hybrid work setting.
- An understanding of the non-for profit sector is beneficial.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from the 17th June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for:
Oasis Project is recruiting a Head of Operations and Quality. As Head of Operations and Quality, you will work with our board of trustees, senior leadership team and staff. You will manage and develop the operations and quality assurance functions, to promote the implementation of Oasis Project’s new strategy for 2024-27. You will lead on lived experience and workforce development to support the mid and long-term sustainability of Oasis Project. You will be an experienced operations manager, with sound experience of regulatory compliance, who is looking to move into a senior leadership role. You will be part of an award-winning charity, with an incredible team of staff across three premises in Brighton and Hastings.
You will have:
- Operations experience working in a management level role within a voluntary sector organisation, wanting to or having progressed into senior leadership.
- Experience in financial management, budgeting skills, with a high degree of IT literacy.
- Experience in thinking strategically and developing operational business plans.
- Demonstrable experience of conducting audits to improve quality and delivery of high-quality person-centered care.
- Strong leadership skills and the ability to enthuse, motivate and develop teams of people to deliver results.
- Ability to write clear and persuasive documents including operational plans and board reports.
- Commitment to mirroring Oasis Project values in day-to-day work – collaboration, care, creativity, and learning.
- Experience and interest in working within key areas such as policy, DEI (diversity, equity, and inclusion), health and safety, data protection and workforce development.
We offer:
- 28 days holiday plus bank holidays.
- Well-being support, including 24/7 Employee Assistance Programme with GP access.
- Paid well-being hour once a month.
- Funded monthly clinical supervision and learning and development opportunities.
- Relaxed dress code and flexible working opportunities.
Please note:
- Oasis Project is committed to inclusion and diversity. We welcome applications from people with disabilities and/or people from the global majority, who are currently under-represented in our organisation.
- Oasis Project is committed to lived experience being central to its service development. We welcome applications from people with relevant personal/professional experience.
How to apply:
- To find out more about the role, please visit our website. If you would like to chat to someone about this role, please contact us via the recruitment email (can be found on the Oasis website).
- Please email your CV and covering letter, which clearly sets out your knowledge, skills and abilities in relation to the key responsibilities outlined in the job description along with your Diversity and Inclusion Monitoring form to our recruitment email which can be found on the Oasis website.
- If you are having any difficulties in applying or require any of this information in a different format, please contact us through our website and ask for Charis Bull (Admin Manager).
- The closing date for applications is 9am on Tuesday 11th June 2024.
- Interview dates 13th June 24 (ONLINE) and 19th June 24 (in Brighton).
Thank you for your interest in working for the Oasis Project. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Alzheimer’s Society’s Safeguarding and Quality team are looking for a Senior Quality Safeguarding Officer who will provide expert safeguarding advice, audit and quality assurance support in relation to safeguarding across Alzheimer’s Society, enabling our people to provide excellent, safe services to people affected by dementia. Working in a team of Quality Safeguarding Officers, the senior officer will take a leading role in holding and managing more complex caseload, providing support and expert advice to the team and deputising for the manager as required.
Senior Quality Safeguarding Officers will be safeguarding specialists with a strong knowledge base and competency in managing complex environments related to safeguarding in practice. They will be skilled in the development, delivery and implementation of quality assurance functions to ensure that safeguarding is of the highest quality. They will support teams delivering activities which support the Society’s understanding of the quality of the services it delivers to people affected by dementia to support in the delivery of excellence.
About you
This is an excellent opportunity to gain significant safeguarding experience, enhance safeguarding knowledge and learn new skills that can be used for career progression.
You will have:
- Experience of working within a safeguarding framework, an understanding of safeguarding and associated legislation including the Care Act 2014, Mental Capacity Act 2005 and Safeguarding Vulnerable Groups Act 2006, and an ability to relate them to practice.
- Experience of designing and delivering high quality, tailored safeguarding learning products and programmes, preferably within a health, social care, or charity setting.
- Strong networking and influencing skills, interpersonal presentation, promotion and communication skills.
- Confidence working on your own initiative as well as part of a geographically dispersed team.
- Encourages positivity and takes a solution-focussed, proactive and strength-based approach.
Closing date: 11th June 2024.
Interview date: To be confirmed – Virtual interview via Zoom/Microsoft Teams.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Are you passionate about supporting people with disabilities to live full lives and realise their ambitions?
Are you looking for an opportunity to lead, manage and develop a supported living service?
Outward are seeking to recruit an enthusiastic, motivated and committed Deputy Manager to join our Enfield learning disability services at Linwood Crescent to manage a service for 14 residents living in a supported living service which caters for older people with additional health needs. This is a fantastic opportunity to join our dedicated, caring and supportive staff team. The aim of the service is to enable the people we support to enjoy a good quality of life maximising independence and skills progression where possible.
The Role
The deputy manager would support the manager with recruiting and managing the large staff team, creating a culture of positive behaviour support within a personalised environment, embedding quality standards, achieving and progressing good outcomes with the people we support. As well as managing the service safely within the regulations and standard required by CQC.
You will act as a role model in the delivery of active support you will promote and maintain person centred approaches and inclusive community links to achieve positive outcomes with the people we support from the frontline staff team.
Skills and Expertise
· To share our values of enabling, empowering and engaging and implement these
· A minimum of 1 years’ experience of providing support to people with learning disabilities/ autism and or complex needs and or behaviours of concern
· Have excellent communication skills and be able to build positive relationships with internal and external partners – staff, professionals, people we support, families
· Be confident in using your own initiative able to deputise for the Service Manager
· Have strong IT skills and able to manage own time and work under pressure
· Creativity, motivation and enthusiasm to bring new ideas into the service and to implement these to shape the service as part of continuous improvement
· QCF Level 5 in Leadership for Health and Social Care, or equivalent or willingness to gain a qualification
· Experience of staff management and the ability to lead and develop a large team ensuring staff are appropriately trained
· Experience of carrying out needs assessments and creating support and risk management plans for people with complex needs
· The ability to deliver the service in accordance with an individual support plans, the service specification and CQC requirements
· A commitment to providing high quality, personalised active support
· Knowledge of managing a budget is desirable
Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
· Computing Scheme
· Credit Union Scheme
· Cycle-to-Work Scheme
· Death in Service Benefit
· Health Assured – Employee Assistance Programme
· Eye care Vouchers
· Flu Jab Reimbursement
· Long Service Awards
· Pension Scheme
· Purchase Additional Annual Leave
· Refer-a-Friend Scheme
· Retirements
· Loans (including season tickets and parking permit loans)
· Blue Light Card
How to Apply
If you think you are who we are looking for, please submit a statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.
You can do this by following the link below:
The closing date for all applications is on 20th June 2024
Interviews will be held w/c 4th July 2024
About Outward
Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care, our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.
Outward is committed to equality and diversity and welcomes applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join the fight for mental health and wellbeing across Cwm Taf Morgannwg and play a vital role within our communities as a Counsellor. This role will be providing maternity cover on a temporary basis and will be a rolling contract
Our Counsellors are a lifeline to people in need of talking treatment providing a safe clinical space for individuals to speak out about negative life events and take back control of their lives. We are now recruiting a qualified counsellor to offer life-changing, talking treatments to adults experiencing mild to moderate mental health and wellbeing needs in GP practices across the Rhondda to temporarily provide maternity cover. You will need to be confident in delivering person-centred counselling /psychotherapy to adults in the medium of their choice face to face, online and telephone contract.
In return: You will receive peer support from our committed team, independent clinical supervision, and line management from our Head of Service and Deputy CEO, as well as access to training and wellbeing support.
Our Counsellors, work hard to ensure that the people we serve receive appropriate and timely access to talking treatments in their time of need.
Our ambition is to ensure that anyone in need of life-changing, mental health support can access an effective, compassionate, and professional service from Cwm Taf Morgannwg Mind or a key partner from the NHS or other third sector providers. This is where you come in.
If you are a qualified experienced counsellor, passionate about delivering high-quality counselling services, for the benefit of individuals, and the communities we serve then we would love to hear from you.
Role Purpose
· Face to face, online and telephone counselling
· To ensure that all face to face, online and telephone counselling appointments are ethical, and safe in line with best practice recommendations from BACP, NCS and UKCP
· To work in partnership with GP practices and Primary Care Mental Health Support Services, liaising and nurturing key relationships, e.g. GP Practice leads to ensure positive outcomes for people who use our counselling services
· To maintain accurate data and client records in line with GDPR, GP requests and the Mind Quality Mark
· Responsible to: Head of Service and Deputy CEO
Main duties and responsibilities
To uphold and promote best practice in the delivery of high-quality person-centred counselling / psychotherapy services to ensure all Cwm Taf Morgannwg Mind services are safe, ethical and client centred in line with the Mind Quality Mark.
To accurately capture data taking direction from the Counselling supervisor, and colleagues in Primary Care to ensure robust quality monitoring is undertaken and all patient notes accounted for in the delivery of counselling /psychotherapeutic services.
In collaboration with internal and external colleagues to explore how we can improve the counselling / psychotherapeutic experience for people who use our services, implementing recommendations and learning from clinical supervision, team meetings, line management meetings, and your own reflections to improve and refine your professional counselling practice. To ensure the continuous development and sustainability of our services for all in need.
To express an interest in becoming our Counsellor in the Rhondda area, please send your CV and a short expression of interest (max 500 words) by the 12th June 2024. Your expression of interest must state how you meet the person specification and why you want to work in this role at Cwm Taf Morgannwg Mind.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join the fight for mental health and wellbeing across Cwm Taf Morgannwg and play a vital role within our communities.
Our Counsellors are a lifeline to people in need of talking treatment providing a safe clinical space for individuals to speak out about negative life events and take back control of their lives. We are now recruiting a qualified counsellor to offer life-changing, talking treatments to adults experiencing mild to moderate mental health and wellbeing needs in GP practices across the Rhondda. You will need to be confident in delivering person-centred counselling /psychotherapy to adults in the medium of their choice face to face, online and telephone contract.
In return: You will receive peer support from our committed team, independent clinical supervision, and line management from our Head of Service and Deputy CEO, as well as access to training and wellbeing support.
Our Counsellors, work hard to ensure that the people we serve receive appropriate and timely access to talking treatments in their time of need.
Our ambition is to ensure that anyone in need of life-changing, mental health support can access an effective, compassionate, and professional service from Cwm Taf Morgannwg Mind or a key partner from the NHS or other third sector providers. This is where you come in.
If you are a qualified experienced counsellor, passionate about delivering high-quality counselling services, for the benefit of individuals, and the communities we serve then we would love to hear from you.
This role currently ends on 31st March 2025 – we hope to extend the service to meet the communities continued demands for counselling.
Role Purpose
· Face to face, online and telephone counselling
· To ensure that all face to face, online and telephone counselling appointments are ethical, and safe in line with best practice recommendations from BACP, NCS and UKCP
· To work in partnership with GP practices and Primary Care Mental Health Support Services, liaising and nurturing key relationships, e.g. GP Practice leads to ensure positive outcomes for people who use our counselling services
· To maintain accurate data and client records in line with GDPR, GP requests and the Mind Quality Mark
· Responsible to: Head of Service and Deputy CEO
Main duties and responsibilities
To uphold and promote best practice in the delivery of high-quality person-centred counselling / psychotherapy services to ensure all Cwm Taf Morgannwg Mind services are safe, ethical and client centred in line with the Mind Quality Mark.
To accurately capture data taking direction from the Counselling supervisor, and colleagues in Primary Care to ensure robust quality monitoring is undertaken and all patient notes accounted for in the delivery of counselling /psychotherapeutic services.
In collaboration with internal and external colleagues to explore how we can improve the counselling / psychotherapeutic experience for people who use our services, implementing recommendations and learning from clinical supervision, team meetings, line management meetings, and your own reflections to improve and refine your professional counselling practice. To ensure the continuous development and sustainability of our services for all in need.
To express an interest in becoming our Counsellor in the Rhondda area, please send your CV and a short expression of interest (max 500 words) by the 12th June 2024. Your expression of interest must state how you meet the person specification and why you want to work in this role at Cwm Taf Morgannwg Mind.
The client requests no contact from agencies or media sales.
Supportability is a sector-leading Charity that provides high-quality, person-centred individual and group-based services for Children, Young People, and Adults. We believe people with disabilities are equally valued and empowered to live full and rewarding lives.
We are seeking an Operations Manager to join the Senior Leadership Team (SLT) at our Head Office in Heaton Moor, Stockport. The post holder will be responsible for managing and developing the Charity’s service provision and ensuring compliance with CQC regulations. You will be expected to provide strong leadership and management to the service managers (residential and day opportunities) so that they are effectively developed and organised and operate as an effective management team to ensure operational reliability, consistency, and affordability for those we support.
You will contribute to the Charity’s strategic planning, governance and lead on quality improvement and financial and performance management of operational services and will also have responsibility for the achievement of key objectives within the Charity’s Strategy and Business Plan in conjunction with the Chief Executive, Deputy Chief Executive and Service Manager roles.
Do you have what we are looking for?
Applicants must have the following qualifications and experience (further requirements are contained within the job description):
· A level 5 qualification in Leadership and Management in Health and Social Care or equivalent qualification or a willingness to work towards
· Management experience in the health and social care sector
· Experience of working as part of a Senior Management structure within health and social care or working with and reporting into a senior management team and board of trustees
· Comprehensive knowledge and understanding of regulation and legislation in relation to the children and adult disability sector.
· A good understanding of CQC and the ability and experience to ensure service provisions meet the required standards to achieve a “good” rating at the very least.
· Experience in implementing and/or adhering to Quality Assurance frameworks and an understanding of the importance of these in supporting and positively impacting good quality service provision
This position is subject to an Enhanced DBS check, and two satisfactory references, one of which must be from your current or most recent employer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting time to be joining Drinkaware as we grow our partnerships programme to help deliver our strategy. Working with our funder and non-funder partners increases our reach and demonstrate real impact and is a priority.
The Partnerships Project Manager will play a crucial role in ensuring the successful delivery of the non-funder partnerships projects in line with cost/time/quality requirements.
You will be an accomplished project manager, with a high degree of business acumen and substantial experience of setting up and delivering projects working with and through multiple stakeholders and partners. This position requires a methodical thinker with excellent stakeholder engagement and communication skills and a proven track record in project management and reporting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.
About the role:
We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.
You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.
The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.
Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)
About you:
- You have experience of delivering training to diverse groups
- Ideally, you have some experience of working in mental health field
- You are personable and genuinely interested in training and developing people from all walks of life
- You are an excellent communicator with a high level of self-awareness
- Awareness of group dynamics and ability to adapt the training depending on the group
- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline
What can you expect?
-To receive the full SANEline training and a further online training opportunities within specific areas.
-To become part of an established and diverse team.
- To expand experience of training and developing individuals from diverse backgrounds
- To gain exposure to a wide range of mental health problems.
- To gain a valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Requirements:
- Ideally 1 year mental health experience
- Availability for a minimum of 3 day per week (inc weekend work)
- To undergo an enhanced DBS check
- Expected start date – July/ August 2024
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 19th June 2024
To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
ABOUT GET FURTHER
One in three students leave school each year without a pass in GCSE English and maths - this rises to over one in two for young people from disadvantaged backgrounds. Without GCSEs in English and maths, these young people are significantly more likely to drop out of education and are locked out of key professions, apprenticeships, and university courses.
Get Further exists to change this. Our charity has an award-winning tuition programme that helps students from disadvantaged backgrounds in further education to pass GCSEs in English or maths. We place highly qualified, specialist English and maths tutors in further education, who deliver a bespoke curriculum that builds confidence and skills in these core subjects.
OUR TEAM, CULTURE AND BENEFITS
Our central team comprises some 30 members, all motivated to reduce educational disadvantage and ensure young people get the gateway qualifications they need to succeed. We currently employ around 200 tutors. Our main office is in London, although we also have team members based across the country. We promote a supportive, collaborative, and positive working environment.
Benefits include:
- 36 days of holidays per year (including bank holidays)
- Ongoing learning and development opportunities
- Flexible hybrid and remote working
- Quarterly ‘in-person’ team development days at our offices in London
- The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.
THE ROLE
The Senior Data and Insights Officer will help us to demonstrate the importance of our tuition for young people and adults who are undertaking these foundational qualifications.
You will have strong attention-to-detail and will make sure our data is relevant, accurate and confidential. You will be skilled in data analysis and interpretation: able to draw out insights from data and be confident in writing – and communicating – impact for a variety of purposes and audiences.
As the Senior Data and Insights Officer you will work with the Director of Impact, within our Quality and Impact Team to:
Database Usage and Reporting
- Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.
- Use our database management system to generate reports and data analysis for the Senior Leadership Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
- Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact, clearly and accurately.
- • Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.
Internal and External Evaluations
- Support the Director of Impact in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact.
- Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools.
- Review and enhance data collection tools, process, analysis, and reporting.
- Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality.
- Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery.
- Manage large research projects with external evaluators.
Policy, Compliance & Quality Assurance
- Support our ongoing compliance with GDPR across the organisation, as well as upholding our safeguarding frameworks.
- Implement policies and procedures relating to GDPR and ensure those policies are adhered to across the organisation.
PERSON SPECIFICATION
ESSENTIAL
- Commitment to Get Further’s mission and values, including passionate about tackling educational inequality.
- Familiarity with database systems, like Salesforce (or able and interested in learning to use a database management system).
- Skilled in data analysis: able to use complex data to produce accurate, insightful and engaging findings and recommendations.
- Research experience e.g. designing qualitative and quantitative instruments, survey design, knowledge of research designs (QED, RCT), ethical considerations, participatory research.
- IT skills e.g. MS Office (Word and Excel) and also data analytics software like Tableau and PowerBi.
- Project management experience: excellent at planning and managing projects, tracking key deliverables, overseeing budgets and financial controls.
- Knowledge of GDPR requirements, policies, processes and organisational compliance.
- Strong attention to detail, prioritises precision and accuracy.
- Problem-solver: enjoys troubleshooting and demonstrates a ‘solution-oriented’ approach.
- Excellent communication skills (including written and verbal skills).
- Excellent interpersonal skills: is proactive, enthusiastic, resilient and supportive team member.
- Organised, excellent time management and can work well independently.
- Committed to safeguarding the young people we work with via compliance with safeguarding frameworks and keeping confidential / sensitive information secure.
DESIRABLE
- Familiarity with the FE sector.
- Has experience of and/or overseen research trials (e.g. Randomised Control Trials or Quasi-Experimental Designs).
HOW TO APPLY
Your application must include:
- A CV of no more than 2 sides of A4; and
- A supporting statement which includes your answers to the following three questions:
- Why do you want to work for Get Further? (250 words);
- Please demonstrate your relevant skills and experience, as related to the three aspects of the role(600 words):
- Database Usage and Reporting;
- Internal and External Evaluations;
- Policy, Compliance and Quality Assurance.
- If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you resolve these challenges? (250 words)
Please send your application by 10pm on 16th June. Incomplete applications will not be processed. First round online interviews will be held during the w/c 24th June, followed by a second in-person interview the w/c 1st July 2024.
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process.
The client requests no contact from agencies or media sales.