Support Jobs
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
Working Well is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health, learning disabilities, neurodiversity, and/or complex issues through training and employment.
We are recruiting a full-time Employment Support Worker for our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent role. The post holder will carry a caseload of clients who may have one or more support needs including:
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Learning Disabilities
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Autism
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Mental Health
The focus of the role is to support clients to achieve their employment goals, engaging with employers and training providers to secure vocational outcomes in line with client preferences.
Experience of employment support is not essential, it is more important that you share our commitment to supporting people to find the right job for them. Experience working with individuals affected by learning disabilities and autism would be beneficial. The successful candidate must be comfortable in approaching employers, persuading them to use our service, and working with them to recruit our clients to fill vacancies and sustain employment.
You will work closely with referring teams, providing a coordinated approach that always remains client led. You will also be in working to targets whilst maintaining a high-quality service.
We are operating a hybrid working model in our Kingston team, with a combination of working from home and in the community with a required 3 days per week spent in our Kingston office.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays.
Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). Any reasonable adjustment requests to our recruitment process can be submitted in your cover form.
Application Process
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Click Apply
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Download the Working Well Trust cover form from the application resources
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Complete the cover form in full, clearly outlining how you meet the person specification points in the personal statement embedded in the cover form
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Add the cover form to the end of your CV before uploading
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Submit your CV and cover form together in one document. Applications without a cover form will not be considered.
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Closing date: Monday 27th May 2024 (subject to change, we may close this advert early if we receive a high volume of applications, so please apply promptly)
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Final stage interviews:Thursday 6th June 2024
Recruitment Process
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Applications that meet the requirements of the role will be invited to a telephone interview as and when applications are submitted
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Candidates that are selected to progress to the next stage will then be invited to a main interview with our panel
Please complete and add the provided cover form to the end of your CV when uploading, applications without a cover form will not be considered. Please ensure you address the person specification points in your cover form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
We offer
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
As a Mental Health Support Worker, you will provide one-to-one support to Service Users in line with individual support plans to promote the development of life skills and overcome social inclusion by:
· Actively listening to service users, offering emotional support, and fostering a safe and non-judgmental environment.
· Supporting Service Users to;
- Plan and prepare meals / shopping.
- Participate in cleaning, cooking and laundry.
- Develop financial management skills.
- Maintain / improve their physical health.
- Build their confidence and self-esteem.
· Addressing social exclusion and the development of social skills by encouraging Service Users to develop social links outside their home, signposting and helping them to engage in relevant community-based services and activities.
· Playing an active role in the development and implementation of activities and opportunities that add value to the lives of NH&S residents.
No personal care is involved.
If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
Essential qualities and skills include:
- Warm, empathic, with a sense of humour
- Ability to actively listen and apply Unconditional Positive Regard.
- Organised and self-motivated, with a positive ‘can do’ attitude
- Experienced in supporting those with mental health diagnosis, with an asset-based approach to promoting independence
- A flexible approach to work
A full person specification and job description are available on our website.
We currently have two roles available -
1 x 30 hours per week, Tuesday-Friday
1 x 16 hours per week, hours to be agreed
As the role involves working in multiple locations within Leicester / Leicestershire, the successful candidate will need a valid drivers licence and access to a vehicle in order to travel between sites.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and complete the application form available on our website, ensuring that you complete the Supporting Statement Section by referring to the Job Description and Person Specification
Applications without sufficient information within the Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after the 19th of May*. Interviews will be conducted in 2 stages –
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1); Formal Interview Process (approx 1.5hrs)
*Please note, we reserve the right to close applications early
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 36 per week, Mon-Fri working either 9am-5pm or 10am to 6pm
Contract: Fixed Term until 31st March 2025 (With Possible Extension)
Location: Outreach throughout Croydon with a base location Croydon Health and Wellbeing Space
Mind in Croydon is a voluntary organisation dedicated to the well-being of people with mental health problems in the London Borough of Croydon. Our Crisis service provides a safe and supportive environment for individuals in crisis, offering an alternative to emergency departments and other crisis services.
This is a fixed-term contract position for 36 hours per week on a Monday to Friday schedule. You will have the option to work either 9am to 5pm or 10am to 6pm.
As a Crisis Support Worker with a focus on outreach, you will play a critical role in proactively engaging with individuals in crisis within the communities of New Addington, Thornton Heath, and Old Coulsdon. You will work collaboratively with a team of dedicated professionals to ensure individuals receive the support they need through community outreach initiatives.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
We will be interviewing as applications come in.
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future in the community.
Avon and Somerset Police has commissioned us to deliver ‘Chance to Change’, a new informal out of court resolution (OOCR) Deferred Prosecution for 18–24-year-olds in Avon and Somerset. The Support Worker is key to the successful delivery of the Deferred Prosecution Scheme, and will manage cases from the point of referral, tracking progress and compliance. The Support Worker will act as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending.
Key Accountabilities
Delivery:
· Manage cases with a range of complex needs and behaviours.
· Deliver a range of short interventions which include group work, one to ones, embedding a multi-agency approach in Avon and Somerset.
· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
· Work collaboratively with the Chance to Change partnership, including attendance at multi-agency meetings where required.
· Track service user’s progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
· Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non-discriminatory service.
· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
· Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
· Ensure effective planning for the delivery of each intervention in advance of the session.
· Participate in and pass the necessary training to be able to deliver all interventions.
· Assist or lead on the delivery of training courses.
Out of Court Resolution (OOCR) courses:
· Deliver a range of OOCR short courses online and in person.
· Ensure delivery is in accordance with the RISE OOCR course manuals and process mapping.
· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.
· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.
· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.
Recording and administrative tasks:
· Ensure timely and accurate recording of all relevant data (needs assessment support plan compliance, attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
· Ensure regular contact with the ASCEND team, recording and reporting back offender compliance.
· Maintain an accurate audit trail of all relevant communication with partner organisations involved.
Delivery:
· Manage cases with a range of complex needs and behaviours.
· Deliver a range of short interventions which include group work, one to ones, embedding a multi-agency approach in Avon and Somerset.
· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
· Work collaboratively with the Chance to Change partnership, including attendance at multi-agency meetings where required.
· Track service user’s progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
· Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non-discriminatory service.
· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
· Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
· Ensure effective planning for the delivery of each intervention in advance of the session.
· Participate in and pass the necessary training to be able to deliver all interventions.
· Assist or lead on the delivery of training courses.
Out of Court Resolution (OOCR) courses:
· Deliver a range of OOCR short courses online and in person.
· Ensure delivery is in accordance with the RISE OOCR course manuals and process mapping.
· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.
· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.
· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.
Recording and administrative tasks:
· Ensure timely and accurate recording of all relevant data (needs assessment support plan compliance, attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
· Ensure regular contact with the ASCEND team, recording and reporting back offender compliance.
· Maintain an accurate audit trail of all relevant communication with partner organisations involved.
· Ensure completion of pre and post questionnaires in line with the partnership’s Social Impact strategy.
· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.
General tasks:
· Develop excellent relationships with customers and respond positively to their needs.
· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader.
Confidentiality and Information Security
· Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
· Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
· RISE is committed to keeping children and vulnerable adults safe. Post holders with direct offender contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults they come into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Knowledge, Skills, Abilities and Experience
Essential
· Effective interpersonal skills and communication skills in person and online
· Minimum 1-year experience working with hard-to-reach individuals.
· Ability to effectively undertake risk assessments.
· Ability to write high quality reports.
· Understanding of offending behaviours, needs and issues, particularly for young adults.
· Experience of delivering domestic abuse and/or trauma interventions or case work.
· Good understanding of race and equality issues and impact on communities.
· Experience and knowledge of multi-agency liaison risk management.
· Experience of working with both Families, Children and Service Users.
· Ability to motivate and engage a difficult client group while undertaking interventions. This may be as part of one to one basis or group work.
· Openness to new ideas and ways of working.
· Ability to relate positively and empathetically but without collusion.
· Ability to appropriately challenge negatives attitudes, thinking and behaviours.
· Willingness to learn and develop from feedback about performance.
· Experience of effective team working.
· Ability and willingness to use new technology.
· An Enhanced DBS Check is required for this role.
Desirable
· Ability to develop new interventions.
· A relevant qualification, e.g social work, probation studies or cognitive behaviour therapy or family therapy.
Corporate responsibilities
Vision: Work towards our vision of transforming lives through innovative rehabilitation solutions
Values
Demonstrates our values every day, in relation to:
· People
· Change
· Innovation
· Diversity
· Excellence
· Evidence-led
· Collaboration
· Social impact
Strategic Objectives
Promoting equality, diversity and rights
· Promote RISE’s Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times.
· Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies.
· Embed considerations around diversity and inclusion into RISE’s engagement with customers and stakeholders.
· Ongoing review of marketing and communications strategies aimed at staff, customers and stakeholders in order to ensure they reflect the needs and interests of different groups in society.
Health and Safety
Undertake health and safety responsibilities specific to the post and be accountable for health and safety matters in accordance with RISE and commissioner’s policies.
Code of Conduct
Always abides by RISE’s Code of Conduct.
Value for Money
Considers issues of Value for Money in all aspects of their work, always striving to realise and demonstrate cost-effectiveness, sustainability and social impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is not a healthcare role, and we are looking for someone with experience in the housing sector with experience in supporting vulnerable adults with complex needs.
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Annual salary of £27,947 (FTE)
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Permanent role
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Full Time & Part Time Opportunties Available (18 hours, Shift Based negotiable days between Mon-Fri) & Full Time posts 37 hours on a rota base Mon-Sun)
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Based in Rochdale, Burnley or Oldham
Proposed Interview Date: 13th 14th and 15th May 2024
The role
We are looking for Housing Support Workers who can provide intensive housing management & support to service users in our supported housing projects.
You will work proactively with service users who have been homeless and have complex needs to sustain their tenancies and move on into independent living.
You will also work empathetically to empower services users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently, and to be an asset to the community.
The right fit
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You will have prior experience with service users who have been homeless and/or have complex needs including, Mental health, substance misuse, domestic abuse & chaotic lives etc.
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You will also have strong ICT skills.
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You will be competent in facilitating support sessions and devising support plans to achieve successful outcomes. These will be person centred in their approach, identifying individual needs and strengths of each Service User.
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You will have experience in working in the housing sector
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You will have experience of liaising with partner agencies to compliment individual support packages
Who we are
Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale, Oldham and Burnley.
We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.
Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.
Our People Services team will review your application and will be in touch shortly.
What we offer
Petrus really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which includes:
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A range of flexible working options.
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25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
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6 additional days for volunteering.
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5% Employers Contribution to the Pension Scheme.
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£250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
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Enhanced maternity, paternity and adoption pay schemes.
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Employee Assistance Programme and health and wellbeing initiatives
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A wide variety of exciting learning and development opportunities.
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Interest free loans to assist with the purchase of computer equipment and travel season tickets.
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Monthly staff lottery scheme.
"We regenerate places and create opportunities for people"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £28,112.00 per annum
Hours: 36 hours per week, worked Mon-Fri, 9am – 5pm
Contract: Fixed term contract until 31st March 2025 with possible extension
Location: Throughout borough of Croydon, home working and Mind in Croydon offices.
Championing Mental Wellbeing Through Activities and Support
Are you passionate about mental health and empowering individuals through activity?
Active Minds is seeking a dedicated and enthusiastic Active Minds Outreach Support Worker to join our team. This exciting role allows you to combine your ability to connect with people on a personal level with your desire to promote mental and physical well-being through engaging activities.
What you'll do:
- Actively reach out to individuals who could benefit from the Active Minds program,.
- Establish and facilitate support groups, both online and in-person, fostering a sense of community and belonging.
- Develop and lead a variety of activities that promote physical and mental health, such as walking, sports, gardening, and yoga.
- Conduct initial assessments and welcome meetings to understand a persons needs and goals.
- Collaborate with local groups to promote reach
- Maintain records, write case studies, and contribute to service development through user feedback.
- Champion inclusion by creating adaptable and welcoming groups where service users actively participate in shaping the program.
What we're looking for:
- Experience in mental health outreach or a related field.
- Excellent communication, interpersonal, and organisational skills.
- A passion for promoting mental and physical well-being.
- The ability to lead engaging and inclusive group activities.
- A commitment to working collaboratively in a supportive team environment.
What we offer:
- A competitive salary of £28,112 per annum (pro-rata for part-time).
- A fixed-term contract until April 2025 with the possibility of extension.
- A rewarding opportunity to make a real difference in people's lives.
- The chance to work in a dynamic and supportive team environment at throughout Croydon.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We are an equal opportunities employer committed to diversity and inclusion and we encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why you're interested in this role?
- How your skills and experience align with the job description?
- What value you can bring to the Active Minds service?
To apply please send your CV and a Covering Letter explaining:
• Why you're interested in this role?
• How your skills and experience align with the job description?
• What value you can bring to the Active Minds service?
The client requests no contact from agencies or media sales.
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health
Our provide supported accommodation for 50 young people at risk of homelessness across two sites. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, night staff and two managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.
Based on site, this role is on a seven-day rolling rota, including weekends and bank holidays. Shifts are currently 0730 - 1530, 1200 - 2000 and 1400 - 2200. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at
CLOSING DATE: 2 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS)
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £32,000 per annum
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Homelessness service in Hackney.
£24,617.00 per annum, working 36 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
* Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
* Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
* Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
We're looking for two kind, compassionate and resilient Mental Health Support Workers to join our Mental Health service in Hackney.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
As a Support Worker at Felstead Street you will play an integral role in supporting our customers to making their lives interesting and enabling to manage their social, physical and emotional well being. You will support our customers with a range of activities and health support throughout the day and to live in a safe living environment. You will be part of a team which is very supportive of one another.
The successful candidate must be able to work some weekends and bank holidays as allocated. This role involves working 5 days a week. Each shift is 8 hours, 8am-4pm or 2.30pm-10.30pm, as allocated on the rota. You must be able to work 9am-5pm for 2 weeks every several weeks as required by the rota.
If you enjoy making a difference and passionate about mental health, why not join us?
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers actively in the community and engage with the local area.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Support Worker - Transition Service for Separated Children
Reports To: Senior Practitioner
Salary: Points 19-21, £20, 820 - £21,708 per annum.
Job Details: Due to the required needs of the clients, only applications from females will be considered - *Bona Fide Occupational Qualification (BFOQ)*
Department: Homelessness Services
Location: Greater Belfast Area
Hours of Work: Rotation shift pattern (average 35 hours per week) including the requirement to work evenings and weekends. Reasonable hours outside of this may be required to fulfil the duties of this position.
Organisation Values: Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
Job Purpose: To support young people transitioning to the community. As part of the team, you will provide effective 24-hour support to the young people accessing our services.
ESSENTIAL CRITERIA
- Maths and English GCSE at Grade C OR an equivalent qualification
- IT Skills - ability to use email, internet and databases to electronically record support work (within SCNI we use a client recording system called OSKA but previous use of this is not essential).
- NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).
- Due to the required needs of the clients, only applications from females will be considered. *Bona Fide Occupational Qualification (BFOQ)*
- Valid driving licence - Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.
DESIRABLE CRITERIA
- Six months’ recent experience (either paid or voluntary) of directly supporting people with complex and multiple needs within a residential or community setting gained within the last three years. Complex needs include the following area - Homelessness Prevention, Substance Misuse, Offending, Mental Health and Young People.
- Experience of identifying support needs, including client specific risks and putting plans in place to support those needs.
Why work for the Simon Community?
We offer an extensive benefit package, including:
- Pension Plan
- Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
- Death in Service Benefit
- Generous Annual Leave Entitlement
- Learning and Development Opportunities
- Compassionate Culture
- Occupational Sick Pay
- NISCC fees paid for (permanent staff)
- Free Access NI check
- Health & Wellbeing Initiatives
- Management Development Programmes
- Long Service Awards
- Blue Light Card Scheme.
The client requests no contact from agencies or media sales.
Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives?
This exciting pilot is a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres and at imminent risk of rough sleeping, but not yet rough sleeping.
Where their homelessness cannot be prevented by the council and they are at imminent risk of sleeping rough, a referral can be made into the Rough Sleeping Prevention service.
The service will be based across three London locations in Islington, Lambeth and Kensington and Chelsea and staff will be based expected to work across all three sites
- Work on 7 day rolling rota inclusing early, mid and late shifts
- (K&C): medium – high support accommodation.
- (Lambeth): medium support accommodation.
- (Islington): Assessment hub space for up to 15 clients. Site will operate 24/7.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
You will be able to confirm your preferred location during the recruitment process. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 14 May 2024
Interview and assessments on: 28-31 May 2024
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
As a result of an internal promotion, we are excited to share this brilliant opportunity. We are looking for someone to join our dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.
About the role
Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable, and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.
Location: London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
As a key member of the fundraising team, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.
About you
To be successful in this role you will have:
- An understanding of what it takes to provide excellent service to supporters and/or customers
- Ability to organise your workload and maintain a high level of output and accuracy even during busier times
- Strong critical thinking and problem-solving skills
- Empathy and social intelligence including willingness to work closely with colleagues to achieve shared goals
- Flexibility and ability to adapt quickly to changing priorities
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 15th May at 23:59
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.