Princess Alice Hospice

Who we are

Many people think that hospices are all about dying. We disagree. We believe that end of life care is about helping people live every moment to the full in comfort and dignity. It’s about creating a space whether in our Hospice or at home where families can enjoy special moments and create precious memories together.

You and your family will have a team of experts dedicated to your care and wellbeing.

As well as your medical needs, we can help with emotional issues, financial concerns, practical problems and lots more. We work closely together to make sure that your care is coordinated and, most importantly, built around you and your family. We also work alongside your other carers, such as your GP and hospital team.

As a hospice, we believe that everyone has the right to skilled, compassionate end of life care. That’s why we are a charity and our services are free of charge, although reliant on the support and fundraising efforts of our local community.

For most people, there’s only one place they want to be at the end of their life – at home. Being in familiar surroundings with the people (and pets) we love is important to most of us. So it’s not surprising that, at any given time, we’re caring for around 1000 patients in their own home, or care home.

Our culture and values

Our values and behaviours
 

“Working together because we care”
 

Our I-CARE values support our vision, mission and culture, reflecting who we are together and as individuals.
 

Integrity:

• We are honest and open

• We are trustworthy and authentic in our dealings with others

• We always try to do the right thing
 

Compassion:

• We are kind, supportive and caring

• We have empathy and listen to those around us

• We are warm and positive in our interactions
 

Accountability:

• We work together to make the Hospice’s vision a reality

• We take responsibility for our work, performance and behaviour

• We acknowledge and learn from our mistakes
 

Respect:

• We are inclusive, we value difference and work together effectively

• We are sensitive to the thoughts, feelings and opinions of others

• We treat everybody with dignity
 

Excellence:

• We aim to be our best

• We are forward-thinking and open to change

• We share our skills, expertise and learning, striving for excellence togeth