Jobs

We are currently seeking a Maintenance Assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.

Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.

If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 8th May 2026
Interview Date(s): One stage in person interview. Early applications are encouraged as interviews will take place on a rolling basis ahead of the closing date.

For full details on the role, please download the recruitment pack.

As Insight & Data Analytics Manager, you will be the organisation's expert on understanding what our data is telling us about how clergy engage with our services, and what they need. Working with customer service and technical colleagues, you will design and run feedback mechanisms, manage data flows across systems, and generate insight that directly informs service development, product design and strategic decision making.

This role ensures the accuracy and completeness of our data while also shaping the frameworks we use to measure impact. You will work closely with the Digital Manager to ensure data flows are robust, with the Head of Customer Service to ensure feedback is practical, evidence based and actionable, and with colleagues across Housing and Pensions to build a joined-up view of the customer journey.

Ultimately, your work will ensure that our Financial Wellbeing services are grounded in evidence, responsive to customer needs, and able to demonstrate its impact to senior leaders.

The Email Channel Manager will play a crucial role in driving supporter engagement, fundraising, and brand awareness through effective email and SMS communication strategies. They will be responsible for ensuring ARUK's email channel delivers a consistent, personalised, and user-centric experience, maximising supporter engagement and conversions.

 

Key Responsibilities:

Strategic Leadership: 

· Email Strategy Development: Collaborate with the Senior Manager to develop and implement a comprehensive email strategy aligned with ARUK's fundraising, brand, communication, and advocacy goals. 

· Platform Management: Own and manage the Dotdigital account (email and SMS), ensuring optimal performance, deliverability, and compliance. 

· Cross-Platform Collaboration: Lead decision-making on email components for all platforms used at ARUK (Dotdigital, Funraisin, Outlook, etc.), ensuring a consistent and user-centric experience. 

· Audience-Centric Approach: Champion a customer and supporter-centric approach to email communications, prioritising personalisation, segmentation, and relevance. 

· Decision-Making Authority: Serve as the final decision-maker for all email channel-related matters, including marketing campaigns, automated journeys, transactional emails, and SMS initiatives. 

Tactical Execution: 

· Campaign & Calendar Management: Own the email calendar, plan, execute, and analyse email campaigns, including the monthly newsletter, welcome journeys, and A/B tests. Manage and delegate this work to the Email Officer and/or Email Executive where appropriate. 

· Automation: Develop and implement automated email workflows to nurture leads, welcome new supporters and customers, re-engage lapsed donors, and drive conversions. 

· Data Collaboration: Work closely with the data team to segment audiences, personalise content, and ensure seamless data integration between Salesforce and Dotdigital. 

· Integration Management: Manage the technical integration between Salesforce and Dotdigital, ensuring data accuracy and maximising automation capabilities. 

· Reporting & Analysis: Provide detailed and accurate reporting on email performance, using data to drive optimisation and inform future strategies. 

· User Journey Optimisation: Collaborate with the web unit to create seamless user journeys between the website and email communications. 

Other Important Areas: 

· SMS Channel Management: Manage and grow ARUK's SMS channel, leveraging its potential for timely and targeted communication. Also responsible for new 'SMS' adjacent channel strategies (e.g. Whatsapp). 

· Continuous Improvement: Explore opportunities to upgrade Dotdigital to enable more reactive marketing based on web traffic. 

· Knowledge Sharing: Share insights and best practices across ARUK, upskilling staff on effective email communication. 

· Supporter Focus: Continuously monitor and analyse supporter data to understand preferences, identify churn risks, and optimise the email experience for higher engagement and growth. 

· Using data and analytics to inform all aspects of email strategy, from segmentation and personalisation to campaign optimisation and automation. 

· Collaboration: Particularly with the web team and data team, to ensure a seamless user experience and effective data utilisation. 

· Strategic Focus: While tactical execution is important, strategic leadership in collaboration with the Senior Manager is essential, ensuring the email channel aligns with ARUK's broader goals and contributes to its mission. 

 

Knowledge, skills and experience needed:

· Proven experience in email marketing, with a track record of developing and executing successful email campaigns.

· Strong understanding of email marketing best practices, including deliverability, segmentation, and personalisation.

· Experience in managing and optimising email marketing platforms, preferably Dotdigital.

· Expertise in data analysis and reporting, with the ability to derive actionable insights from campaign data.

· Excellent communication and stakeholder management skills.

· Experience in A/B testing and campaign optimisation

· Strategic thinker with the ability to develop and implement effective email marketing strategies

· Strong analytical and problem-solving skills

· Excellent attention to detail and organisational skills

· Proactive and results-oriented

· Passionate about using email marketing to make a positive impact

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £45,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

At Dementia UK, we make sure families affected by dementia don’t face it alone. Through our specialist Admiral Nurses, we provide expert advice and support when it’s needed most. As we grow, it’s vital that we deliver our strategy in a collaborative and measurable way so we can continue to make the greatest possible difference.

We’re looking for a Strategy Delivery and Performance Manager to join our Project Management Office. This role sits at the centre of the organisation, helping to keep our strategy on track and ensuring progress is clearly understood.

Working across teams, you will map out and track the delivery of our strategy, using data to provide clear insight on performance, risks and opportunities. A key part of the role is turning data into meaningful, accessible information that supports confident decision-making.

You will build strong relationships across the organisation, working collaboratively while also being confident to challenge where needed. You’ll support senior stakeholders to prioritise effectively and embed consistent ways of working around strategy monitoring and performance management.

Alongside this, you will manage cross-organisational projects, ensuring they are well-planned and delivered successfully.

We’re looking for someone with experience of implementing strategy and monitoring and measuring performance, who is confident working with data and able to use it to tell a clear story. You don’t need charity experience, but you will bring strong stakeholder management, a collaborative approach and the ability to influence at all levels. We’ll also expect you to have strong project management skills.

Above all, you’ll be motivated by purpose and committed to helping Dementia UK deliver its strategy so that more families can access the support they need.

Our culture

In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.

Dementia UK is a Disability Confident employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

We have an exciting opportunity for someone to join the Philanthropy and Partnerships Directorate as a Philanthropy Manager. In this role you will manage a portfolio of existing major donors and lead on building relationships with new potential supporters to secure 5 and 6 figure donations.

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023. 

With one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we are delivering our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed its biggest fundraising appeal to date, for a new major development project in Chelsea. There is also an extensive portfolio of engaging projects outside of the capital appeals that help to support all aspects of the hospital’s work to improve the lives of cancer patients. 

The Philanthropy and Partnerships Directorate

Working with us offers a challenging and rewarding career, alongside the opportunity to make a meaningful difference to the lives of people affected by cancer.

The Philanthropy and Partnerships Directorate, a high performing function that is responsible for all areas of high value fundraising including major donors, trusts and foundations, corporate partners and special events/high value committee supporters.

We work with the Charity’s most generous supporters, who make a significant difference to the work of The Royal Marsden. Philanthropy plays a vital role in the success of funding the hospital’s most urgent priorities and projects.

Job purpose

As Philanthropy Manager you will manage a portfolio of existing major donors and lead on building relationships with new potential supporters to secure 5 and 6 figure donations. You will support the Head of Philanthropy and other members of the RMCC leadership team, to explore their networks, facilitate introductions and secure gifts.

You will be a proactive individual with a proven ability and passion for relationship management and donor acquisition driving the delivery of our donor-centric strategy for philanthropy. 

This is an opportune time to join The Royal Marsden Cancer Charity as we embark on our most ambitious Appeal to date. We are a high performing team, and this role presents an exciting opportunity to play a vital part in helping us to realise our ambition whilst developing your career within an ambitious organisation.

Working relationships

You will work closely with our Senior Philanthropy Managers, and regularly liaise with the Head of Philanthropy, and Associate Director of Philanthropy and Partnerships and their Deputy. You will also work directly with teams at the hospital, as well as colleagues across P&P and Public Fundraising.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. 

The Senior Media and PR Officer will undertake communication projects to support all areas of the charity to raise awareness and understanding of Independent Age, to secure policy change to tackle poverty in later life, and to drive potential supporters to our activities. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification: 

This role supports the charity’s media and PR programme, helping to secure positive coverage and strengthen its reputation through proactive and reactive communications. It will contribute to the organisation’s ambition by increasing awareness, influence, and engagement with key audiences across traditional and digital media channels. 

Working within the media communications team, the post-holder will lead on media planning and PR projects, identifying opportunities for both short-term campaigns (such as report launches) and longer-term storytelling by spotting future hooks and moments to promote key messages and calls to action. The role will also support wider team strategy development and contribute to a busy and responsive press office. 

You should have experience in media relations and press office activity, including drafting high-quality media materials such as press releases, statements, op-eds and thought leadership content. You will also need strong judgement to respond to enquiries, manage reputational issues in real time, build relationships with journalists and outlets across the UK nations, and monitor, evaluate and report on media coverage. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age on the careers page of our website. 

Application Process: 

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: Monday 11 May 2026, 11:59pm 

Interview Dates: Tuesday 19th and Wednesday 20th May via Microsoft Teams

About the role

An opportunity to join the busy GIS and Data Team servicing an ambitious and evidence driven conservation organisation. Working with the Senior Biological Data and GIS Officer you will work on multiple conservation projects identifying and creating technical tools to assist with digital data capture and visualisation. The main focus of the role will be to support the Advisory Teams’ field and reporting work (grassland, rainforest and consultancy).
There will be multiple opportunities to work with a large range of projects and staff members, work with cutting edge technology and make a real impact to the operational success of the organisation.

This is a maternity cover.

About you

You will have experience working with ArcGIS technology and researching and developing technical products to assist with streamlined data flow. You will be proficient in creating visualisation outputs, mapping etc. and be comfortable liaising with staff to create the optimum products suitable for their needs.
You will have the ability to troubleshoot problems that may arise from staff and volunteers using technologies, identify solutions and work directly with end users to ensure they are able to utilise successfully.
You will likely be working on multiple projects concurrently so good time management and implementing prioritisation techniques will be key. You will also be a strong team player and willing to support ad hoc Data Team priorities that may arise at short notice.
You will take an active part in Data and Science Team meetings and meet with other staff to discuss needs and offer opinion on best solutions for their needs. You may also on occasion be asked to carry out basic training to assist with newcomers to the GIS field who are interested in starting their own GIS journey.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

Are you passionate about using competitions to generate income?
We’re looking for a dog loving fundraiser to be our expert in the growing and exciting realm of prize led fundraising, tapping into new audiences who are looking to contribute to our mission through lotteries, raffles and other prize led value exchange opportunities.

What does this role do?
As Prize Led Programme Manager, you will:

• be responsible for the smooth running of the programme, working closely with external agencies to deliver of lotteries and raffles,
• develop and grow the programme, bringing new ideas from conceptualisation to launch, ensuring we continue to innovate and grow our income through prize led activity.
• work closely with external and internal stakeholders to ensure all programmes are effective and compliant with Gambling Commission regulations,
• coach and manage the Prize Led Campaign Manager, supporting them to deliver high quality work. 

Interviews for this role are provisionally scheduled for week commencing 18th May 2026 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience in prize led fundraising, specifically either lotteries or raffles, and confidence navigating Gambling Commission regulation in this area. We’re looking for someone who can expand and grow our programme, so our ideal candidate will be creative and curious, always looking for innovative ways to diversify these income streams through a supporter led approach. You’ll enjoy working with various teams across the charity and externally, being approachable and working together with other teams to deliver excellent programmes to raise as much money as possible for the dogs in our care, and the best experience for our supporters. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

The need for everyone to have access to God’s word, and to know Jesus in a deeper way, is a cause that is increasingly capturing the imaginations of Christian major donors. They are motivated by a clear and urgent problem (1 in 5 people without the Bible in their language) but one that we can do something about.

 In the past four years, our income from major donors and trusts has more than doubled to over £2m and we believe there is more potential by fundraising the right way and building long-term relationships that minister to donors. Working at the heart of our Key Relationships team, you will play a key role in developing our major donor pipeline, as well as growing income from existing caseload donors. 

• Salary: £47,000-55,000 + benefits
• Location: Home based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Monday 1 June at 9am
• Interview date: Interviews will be held in London on Tuesday 16 June.

Key responsibilities:

• Achieve ambitious yet realistic major donor income targets
• Support the development of a robust major donor pipeline
• Deputise for the Director of Key Relationships where necessary

Benefits include:

• 33 days’ annual leave, including bank holidays
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

HR Generalist

London (West) £37,000–£41,000

Full-time, 37.5 hours per week. Hybrid working – typically 2–3 days per week in the office.

We’re working with a well-established international charity / not-for-profit organisation delivering life-saving work in the health space, underpinned by a strong humanitarian mission.

This is a great opportunity for a confident, hands-on HR Generalist who enjoys making things run well and wants their work to have a visible, practical impact day to day.
You’ll be joining a small HR team with a strong focus on delivering clear, consistent and well-run people processes. Working closely with the Senior HR Manager, you’ll take ownership of the day-to-day HR administration and operational workload, helping to ensure HR runs smoothly, communicates clearly and supports managers and employees effectively.

The role will include:

• End-to-end recruitment support, from drafting adverts through to interview coordination, offers and onboarding
• Owning core HR administration and employee records, ensuring accuracy, compliance and confidentiality
• Supporting routine employee relations matters such as sickness absence and standard policy queries
• Supporting monthly payroll preparation (starters, leavers, changes, statutory payments) and benefits administration
• Contributing to HR processes, policies and continuous improvement activity

About you:

• Proven HR generalist experience with strong operational capability
• Good working knowledge of UK employment legislation
• Highly organised, reliable and comfortable managing priorities independently
• Calm, pragmatic and professional, with strong communication skills
• Motivated by working in a mission-driven, purpose-led organisation

If you're looking for a HR generalist role where you're given automony but also an opportunity to develop this is for you.  Given the urgency of this hire, suitable candidates may be interviewed and submitted as applications are received, rather than waiting for a closing date.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

As Head of Planning and Performance, you will sit at the heart of decision-making, shaping how the Motor Neurone Disease (MND) Association focuses its effort, measures outcomes and delivers at pace. This role offers real influence in how strategy is planned and implemented.

You will transform data and insight into confident direction for our Executive Leadership Team and the Board. As Head of Planning and Performance, you will ensure priorities are clear, delivery is owned and progress is transparent. Your leadership and expertise will help ensure resources, strategy and outcomes are fully aligned.

You will play a vital role in strengthening our response to MND, ensuring urgency is matched by precision, and ambition by delivery. This is an excellent opportunity to shape how impact is planned, measured and effectively delivered at scale.

Key Responsibilities

• Lead annual and multi-year business planning, aligned to strategy goals and budgets
• Drive reprioritisation as insight, risk or opportunity emerges
• Develop performance reporting, management information and key performance indicators
• Lead impact reporting that demonstrates continuous progress and tangible outcomes
• Lead the Project Management Office and oversight of change delivery
• Represent delivery risks and interdependencies to senior leaders and the Board

About You

• Strong experience in strategic and operational planning
• Proven expertise in designing performance frameworks and KPI reporting
• Experience developing impact reporting aligned to strategic goals
• Confidence influencing senior leaders and Boards
• Excellent organisational and stakeholder engagement skills
• Experience leading teams and complex change
• Experience managing change projects and advocating for a continuous improvement culture.

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Mind in Croydon is seeking a motivated, empathetic and person-centred Mental Health Personal Independence Co-ordinator (MHPIC) to support adults experiencing mental health challenges to live independently and access the resources and services they need within their local communities. The MHPIC will work as part of a multi-disciplinary team (MDT) within the Integrated Neighbourhood Team (INT) framework. You will provide one-to-one support to individuals, helping them develop Personal Recovery Plans and Action Plans using Open Dialogue approaches, navigate local services, and build confidence and autonomy. The role involves community-based support, home visits, and liaison with carers, families, and a range of health, council, and voluntary sector professionals. You will act as a named keyworker, supporting individuals over a defined period to achieve their recovery goals and improve their mental health and wellbeing.

If you are committed to recovery-focused, person-centred care and want to make a tangible difference in the lives of people in Croydon, we would welcome your application.

Salary: £30,117 per annum

Terms: Fixed term until 31st July 2027 (with potential to extend)

Hours Full time, 36 hours a week (including occasional evening and weekend work as required)

Reports to: Mental Health Personal Independence Co-ordinator Manager

Based at: Mind in Croydon Fairfield House  
10 Altyre Road, East Croydon, CR0 5LA
Flexible working with regular presence across our premises and community sites across the borough of Croydon.

About Action Duchenne 
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience. 

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values: 

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability. 

• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally. 

• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters. 

• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose. 

• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard. 

The Events Officer will embody these values in every aspect of planning, delivering and evaluating events. 

What we offer: 

• 24-hour confidential Employee Assistance helpline 

• Private health insurance 

• Flexible hours 

• 5% employer pension contribution 

Main Purpose of the Role 
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination. 

This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community. 

 Specific Tasks 

1. Event Coordination and Logistics 

• Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team. 

• Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules. 

• Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels). 

• Manage registration processes for all events and ensure attendees receive timely, accurate joining information. 

• Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place. 

2. Administration and Operational Delivery 

• Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms. 

• Track planned expenditure and ensure costs align with budgets, escalating issues where necessary. 

• Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency. 

• Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally. 

3. Stakeholder and Supplier Management 

• Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery. 

• Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams. 

• Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions. 

4. Community and Engagement Support 

• Collaborate with Support Team colleagues to ensure events reflect community needs and priorities. 

• Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates. 

• Encourage and support attendance from families, young people, professionals and community partners. 

5. Data Management, Monitoring and Evaluation 

• Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions. 

• Collect and analyse feedback, producing short evaluation summaries to inform future planning. 

• Track attendance, trends and logistical improvements, contributing to quarterly reporting. 

6. Risk, Compliance and Quality Assurance 

• Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance. 

• Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne. 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets. 

Key Performance Indicators (KPIs) 

• Event logistics prepared within agreed timelines 

• Accurate event information published and updated within required timeframes 

• Participant satisfaction and engagement measured through surveys 

• Conference and event attendance targets met 

• CRM data entry completed within 2 working days of events 

• Budget expenditure tracked monthly with minimal variance 

• Effective delivery of regional and online events aligned with pre-agreed schedule 

Person Specification 

Knowledge & Experience 

Essential

• Experience organising in person events from start to finish for over 300 attendees. 

• Experience liaising with suppliers, venues and speakers. 

• Experience with CRM/data entry, with close attention to detail. 

• Experience organising and hosting remote events. 

• Understanding of hybrid events. 

Desirable

• Experience in the charity sector. 

• Knowledge of Duchenne or similar life-limiting conditions. 

Skills & Abilities 

Essential

• Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners. 

• Understanding of the importance of safeguarding around events. 

• Exceptional communication skills. 

• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines. 

• Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement. 

• Skilled in problem solving, with a proactive, solutions focused approach. 

• Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations. 

• Digital proficiency including Microsoft Office, CRM systems and digital communication tools. 

Attributes 

Essential

• Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism. 

• Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions. 

• Resilient and adaptable, able to navigate complexity. 

• Creative, dynamic and innovative, with the ability to take ideas from concept to delivery. 

• Demonstrable commitment to equity, diversity and inclusion. 

• Personally, and professionally, responsible with high standards of integrity and accountability. 

• A sense of humour and the ability to bring warmth and humanity to the role. 

Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.