Jobs

Homeless Link works to improve services and campaigns for policy change that will help end homelessness to ensure that everyone has a place to call home and the support they need to keep it. We have over 700 members, ranging from from hostels, day centres, street-based outreach work and resettlement support to wider supported housing, health and social care providers. Our members give us legitimacy when we argue for change in policy and practice. Our strength lies in our members; their skills, experience, resources and passion. 

We are committed to ensuring all members can engage effectively with us and the Membership Co-ordinator is a new post which will play a key role in ensuring we maintain this.  The Membership Coordinator will act as the primary point of contact for member queries, information requests and complaints, manage a smooth and effective renewal process, and co-ordinate and support our membership events.  The successful candidate will have at least 1 years experience in membership scheme management, customer success or a related role, along with excellent verbal, written communication and IT skills.  It this sounds like you and you share our  vision of a country free from homelessness, then we would love to hear from you. 

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For full details of the role and how to apply click on Redirect to Recruiter to visit our website.

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home.

Millions of households across the UK face high energy bills, low incomes and poor energy efficiency. We provide practical support, influence policy and work with partners to tackle fuel poverty and improve lives.

Our values guide everything we do – we make things happen, we put people first and we lead the way. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The role

We are seeking a motivated and skilled Energy Adviser to deliver energy advice and support to households across the UK.

You will provide trusted one-to-one energy advice, help clients navigate complex energy issues, deliver group awareness sessions and support NEA's wider community engagement work.

This is an exciting opportunity to:

• Provide one-to-one energy advice and casework support to low-income and vulnerable households.

• Deliver group energy advice sessions and community presentations.

• Support clients referred through NEA's Energy Advice and Support services.

• Build strong relationships with referral partners and community organisations.

• Maintain accurate client records and contribute to project reporting.

• Support wider NEA programmes and organisational priorities.

Your work will directly improve the health, wellbeing and energy resilience of households most at risk.

What you will need to succeed

You will bring:

• Experience delivering energy advice by telephone, webchat or face-to-face.

• Knowledge of domestic energy efficiency.

• Understanding of the challenges facing vulnerable communities.

• Excellent communication and organisational skills.

• Ability to work independently and manage competing priorities.

This role offers home or hybrid working, subject to appropriate health and safety and GDPR requirements. Applicants must be resident in the UK and have the right to work in the UK. This role is subject to a Standard DBS check.

What we offer

• £29,064 to £34,267 (FTE) per annum (Levels 3–6, Points 12–22), plus £3,300 London weighting where applicable. New appointments will normally start at the beginning of the salary scale.

• 11.5% non-contributory pension.

• 25 days' annual leave, plus 3 additional Christmas closure days.

• All public holidays.

• Flexible and hybrid working arrangements.

• Enhanced family-friendly policies.

• Employee Assistance Programme.

• Employee benefits platform.

Please note that NEA is not a sponsoring organisation. Applicants must already have the right to work in the UK or be able to obtain this independently.

CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from everyone with the skills and experience to help us tackle fuel poverty.

This role includes responsibility for processing and maintaining accurate records for income and expenditure, under the direction of the Senior Financial Processing Officer. The Financial Processing Officers will be responsible for all elements of accounts receivable and payable processing for all the NCIs and subsidiary companies, from raising purchase and sales invoices to ensuring timely payment and receipt of balances by following established procedures and in accordance with agreed Service Level Agreements (SLA).

Are you an experienced fundraiser with a passion for building relationships, inspiring supporters, and delivering results looking for your first step into leadership? 

Shine is looking for a talented and motivated Senior Fundraiser to join our Fundraising Team. This is an exciting opportunity to combine hands-on fundraising with leadership responsibilities, helping to generate vital income that supports people living with spina bifida, hydrocephalus, and related conditions.This is an ideal step-up opportunity for an experienced fundraiser ready to broaden their leadership experience and take on greater responsibility.

You'll play a key role in developing and maintaining relationships with community groups, schools, businesses, organisations, and individual supporters across a designated region, while also supporting and developing members of the fundraising team.

ABOUT THE ROLE

As a Senior Fundraiser, you will be responsible for delivering fundraising income and supporter engagement across community, corporate, and events fundraising. You'll identify new opportunities, nurture existing relationships, and provide outstanding stewardship to ensure supporters feel valued and connected to the impact of their fundraising. 

You'll also provide line management and day-to-day leadership to designated team members, helping them to achieve their objectives and develop their fundraising careers. 

What You'll Be Doing 

Fundraising and Relationship Management

• Build and maintain strong relationships with supporters, businesses, schools, community groups, and organisations. 

• Recruit, engage, and steward supporters to maximise fundraising opportunities. 

• Grow income across community, corporate, and events fundraising. 

• Identify and develop income-generation opportunities. 

• Use Salesforce CRM and supporter insights to inform fundraising activity and relationship management. 

• Monitor performance against fundraising targets and contribute to income forecasting and reporting. 

• Work collaboratively across the charity to identify networks and opportunities. 

• Promote Shine campaigns, events, and activities to increase awareness and income. 

• Share inspiring supporter stories and fundraising successes with colleagues across the organisation. 

• Represent Shine at events, meetings, and networking opportunities. 

Leadership and Team Development

• Provide line management to designated members of the Fundraising Team. 

• Conduct regular one-to-one meetings and performance reviews. 

• Support colleagues with coaching, guidance, and professional development. 

• Contribute to the recruitment, induction, and development of new team members. 

• Help foster a positive, collaborative, and high-performing team culture. 

ABOUT YOU

We're looking for someone who is passionate about fundraising, enjoys building relationships, and has a proven track record of delivering results. 

You will have: 

• Experience in fundraising, particularly across community, corporate, and/or events fundraising. 

• A strong track record of achieving and exceeding income targets. 

• Excellent communication, networking, and relationship-building skills. 

• Experience managing multiple priorities. 

• Strong organisational skills and an understanding of KPIs, budgeting, target setting, and planning. 

• Experience using a CRM database, ideally Salesforce. 

• Competent IT skills, including Microsoft Office applications. 

• Strong attention to detail and the ability to produce high-quality reports and supporter communications. 

• A proactive, self-motivated, and positive approach to work. 

• The ability to work both independently and collaboratively within a team. 

Additional Requirements 

• Full UK driving licence and access to a vehicle. 

• Willingness to undertake occasional evening and weekend work to support fundraising activities and events. 

• Basic DBS & UK Right to Work.

Why Join Shine?

At Shine, you'll be part of a welcoming and dedicated team committed to making a real difference. This is a fantastic opportunity for an experienced fundraiser looking to take the next step in their career, develop leadership experience, and play a vital role in growing supporter engagement and fundraising income. 

If you're ready to use your fundraising skills to create lasting impact, we'd love to hear from you.

How to apply 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.   

If you would like to discuss the role in more detail or have any questions, please contact Jo Marriott, Head of Fundraising and Special Appeals via email to arrange a suitable time for a chat.

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home.

Millions of households across the UK face high energy bills, low incomes and poor energy efficiency. We provide practical support, influence policy and work with partners to tackle fuel poverty and improve lives.

Our values guide everything we do – we make things happen, we put people first and we lead the way. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The role

We are looking for a motivated and skilled Energy Adviser to support households across London.

You will provide trusted one-to-one energy advice, help clients navigate complex energy issues, deliver group awareness sessions and support NEA’s wider community engagement work. Regular travel across London is required using NEA’s Mobile Advice Centre, so a full current driving licence is essential.

This is an exciting opportunity to:

• Provide one-to-one energy advice and casework support to low-income and vulnerable households.

• Deliver group energy advice sessions and community presentations.

• Support clients referred through NEA’s Energy Advice and Support services.

• Build strong relationships with referral partners and community organisations.

• Maintain accurate client records and contribute to project reporting.

• Support wider NEA programmes and organisational priorities.

Your work will directly improve the health, wellbeing and energy resilience of households most at risk.

What you will need to succeed

You will bring:

• Experience delivering energy advice by telephone, webchat or face-to-face.

• Knowledge of domestic energy efficiency.

• Understanding of the challenges facing vulnerable communities.

• Excellent communication and organisational skills.

• Ability to work independently and manage competing priorities.

• A full current driving licence and confidence travelling across North London.

This is a hybrid role based at NEA’s London office.

Hybrid and home working are subject to appropriate health and safety and GDPR requirements. Applicants must be resident in the UK and have the right to work in the UK. This role is subject to a Standard DBS check.

What we offer

• £29,064 to £34,267 (FTE) per annum (Levels 3–6, Points 12–22), plus £3,300 London weighting where applicable. New appointments will normally start at the beginning of the salary scale.

• 11.5% non-contributory pension.

• 25 days’ annual leave, plus 3 additional Christmas closure days.

• All public holidays.

• Flexible and hybrid working arrangements.

• Enhanced family-friendly policies.

• Employee Assistance Programme.

• Employee benefits platform.

Please note that NEA is not a sponsoring organisation. Applicants must already have the right to work in the UK or be able to obtain this independently.

CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from everyone with the skills and experience to help us tackle fuel poverty.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Tower Hamlets. You will be based in one of NHS mental health treatment teams in Bethnal Green, Isle of Dogs or Stepney and Wapping areas, working 35 hours per week. This IPS services at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Tower Hamlets to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE) ​

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.​

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Sunday 19th July 2026 (23:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews (telephone): 22nd - 29th July 2026

Final Stage interviews: 3rd- 4th August in person in Bethnal Green.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Registered Care Home. 

Sounds great, what will I be doing?

We are looking for a compassionate and proactive Support Worker to join our team, supporting individuals with a range of complex health and support needs to live independently and achieve their personal goals. Working under the guidance of the Team Manager, you will manage a caseload of service users, providing person-centred care and support that promotes wellbeing, independence, and choice. You will assist with the development, implementation, and review of support plans, support service users to access educational, leisure, and health-related activities, and help them build on their strengths and aspirations. The role includes supporting with medication administration, encouraging service users to manage their own medication where appropriate, monitoring health, wellbeing, safety, and safeguarding concerns, and working closely with carers, colleagues, subcontractors, and external agencies to deliver high-quality support. You will also contribute to the smooth running of the service by assisting with housing management responsibilities, domestic tasks where required, and ensuring compliance with health and safety requirements, risk assessments, and Hestia's policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for someone with a good understanding of mental health, including the signs, symptoms, and treatments associated with mental illness, and the ability to recognise when a service user's mental health may be deteriorating and take appropriate action. The successful candidate will have an awareness of health and safety responsibilities, a commitment to safeguarding, and a strong understanding of equality, diversity, and inclusion. You will be confident using IT systems, including Microsoft Word, Outlook, and electronic support planning and risk assessment systems, with good literacy and numeracy skills. This role requires a flexible and person-centred approach, including a willingness to support service users with daily living tasks such as cooking, cleaning, and personal care, while encouraging independence and helping individuals work towards their goals. You will be able to build positive relationships, work collaboratively with colleagues and partner agencies, and remain focused on delivering support that is tailored to the needs of each service user. Flexibility is essential, as the role involves working evenings, weekends, and sleep-in shifts on a rota basis, as well as travelling and working across Hestia services when required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

FUNDRAISING DEVELOPMENT MANAGER

Looking for a fundraising role where your work genuinely changes lives?

Our client is a Christian charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Development Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.

This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.

This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.

Your work will include:

• Building and nurturing strong donor and supporter relationships
• Supporting trust and foundation applications and reporting
• Helping plan and deliver fundraising events and community initiatives
• Managing and maintaining fundraising data through Salesforce CRM
• Supporting the delivery of fundraising strategy across multiple income streams

We’re looking for someone who:

• Has experience in fundraising, donor engagement or community fundraising
• Is comfortable working independently and as part of a team
• Has experience using CRM systems (Salesforce desirable)
• Enjoys both strategic thinking and hands-on delivery
• Is a confident communicator and relationship builder
• Will respect the charity’s strong Christian ethos.

In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.

If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.

Help young people belong, contribute and thrive.

At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future.

We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most.

This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening.

About the Role

As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused.

You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement.

Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently.

You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident.

Key Responsibilities

• Lead and manage the Out of Hours Resident Support Team.
• Create a safe, welcoming and supportive environment for all residents.
• Respond to safeguarding concerns, incidents and emergencies.
• Support residents experiencing mental health crises or emotional distress.
• Manage challenging behaviour using trauma-informed and strengths-based approaches.
• Ensure accurate handovers, record keeping and incident reporting.
• Coach, develop and support team members through regular supervision.
• Deliver training, guidance and continuous development for the Out of Hours Team.
• Work collaboratively with the daytime teams and external agencies.
• Promote resident wellbeing, independence and positive outcomes.
• Ensure compliance with safeguarding, health & safety and organisational policies.

About You

You'll be a compassionate and resilient leader who thrives in a people-focused environment.

You'll bring:

• Experience working with vulnerable adults or young people in supported housing, homelessness, social care or a similar environment.
• Experience leading or supervising a team.
• Excellent knowledge of safeguarding legislation and best practice.
• Experience supporting people with complex needs, including mental health, trauma and challenging behaviour.
• A person-centred, strengths-based and trauma-informed approach.
• Excellent communication, decision-making and problem-solving skills.
• Confidence working independently and managing incidents calmly under pressure.
• A commitment to creating an inclusive, respectful and supportive environment.

Experience supporting care leavers or young people experiencing homelessness would be advantageous.

Working Hours

This is a full-time position working on a rota basis.

The role includes:

• Four evening shifts each week between 5:00pm and 1:00am
• Weekend and Bank Holiday working on a rota
• Daytime working to support team meetings, supervision, training and collaboration with the wider Resident Support Team
• Occasional travel to our MK site

Why Join YMCA South Midlands?
Working with us means becoming part of an organisation that genuinely changes lives.

You'll benefit from:

• A meaningful career where every day makes a difference.
• A supportive and collaborative leadership team.
• Ongoing learning, development and leadership opportunities.
• A values-led culture where people come first.
• The opportunity to shape and improve services for young people.
• A generous employee benefits package.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you.

Apply today and help create a place where every young person can belong, contribute and thrive.

Individual Giving Officer 

Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work 

Term: Six-month FTC, with possibility of extension 

Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. 

Salary: £29-31K dependent on experience 

How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role.  

Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August.  

King’s College Hospital Charity

King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. 

Our Values

We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are.  

We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.  

The Role

Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. 

Key Tasks 

• Help to co-ordinate our match funded Christmas Campaign 
• Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements  
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams  
• Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell 
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team  
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses  
• To support the Head of Supporter Engagement with the development of a legacy marketing programme 
• Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved 
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations  
• Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database 
• Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations 
• Send out stewardship materials to supporters from the office 
• Support the C&E Manager with fundraising event and donor stewardship as required 
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust  
• Work with the Finance Team to process invoices and ensure activities are properly coded 

Charity systems & compliance responsibilities

As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: 

• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements  
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post  
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records  
• You are responsible for complying with the Charity’s policies and procedures  
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff 

Other

It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. 

Skills & Experience

• Excellent organisational skills and attention to detail (Essential) 
•  Excellent written communication skills (Essential) 
•  Competent in Microsoft Office suite, particularly Word and Excel (Essential) 
•  Ability to prioritise work and be proactive when working on multiple campaigns (Essential) 
•  Excellent relationship building and interpersonal skills (Essential) 
•  Experience in one or more of the areas of fundraising listed (Desirable) 
•  Prior experience of stewarding donors and handling enquiries/complaints (Desirable) 
•  Experience of working with third-party agencies to deliver fundraising activities  (Desirable)  
•  Previous experience using a Customer Relationship Management (CRM) Database (Desirable) 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Royal Borough of Kensington and Chelsea.

Sounds great, what will I be doing?

The main purpose of this role is to provide good quality housing related day to day support to service users with a range of complex needs in line with client led actions identified in their support plans.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring excellent interpersonal and relationship management skills, with strong written and verbal communication. You will be a creative problem-solver, able to manage conflict and deliver multiple priorities to tight deadlines through effective organisation and planning. You will have experience engaging residents in co-produced activities and events, using a range of approaches to deliver person-centred support and promote independence. You will be confident motivating service users to achieve their goals, with a working knowledge of welfare benefits. Strong literacy and numeracy skills are essential, alongside a clear understanding of safeguarding and the ability to respond appropriately. Flexibility to travel and work across services when required is also important.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Head Of Connections - HMP Millsike

Location: East Riding of Yorkshire

Salary: £52,000 - £65,000 per annum

Vacancy Type: Permanent, Full Time

We're looking for an exceptional leader to join us as Head of Connections at HMP Millsikea flagship leadership role at the heart of one of the UK's most innovative prison partnerships.

About the Role

As Head of Connections, you'll be a member of both The Forward Trust and HMP Millsike Senior Leadership Teams, leading the strategic delivery of our pioneering Connections model.

Working in partnership with Mitie and PeoplePlus, you'll shape and deliver a whole-person, whole-system approach to rehabilitation, integrating family support, substance misuse recovery and incentivised substance-free living to help people build sustainable lives beyond custody.

This is a unique opportunity to influence prison culture, lead innovative services, and demonstrate how rehabilitation and recovery can reduce reoffending and improve lives.

You'll provide strategic and operational leadership across three integrated service areas:

• Family and Relationships – leading services that strengthen family ties, parenting and positive relationships.
• Drug Strategy – owning and delivering the establishment's Drug Strategy, driving innovation, recovery and harm reduction.
• More Than My Past – leading our flagship Incentivised Substance Free Living (ISFL) programme and embedding lived experience throughout service delivery.

You'll also:

• Provide inspirational leadership to multidisciplinary teams.
• Own the prison's Drug Strategy, Family & Relationships Strategy and Visits Operating Procedures.
• Lead contractual performance, governance, compliance and impact reporting.
• Manage significant budgets and ensure financial performance.
• Develop strong partnerships across prison leadership, commissioners and external stakeholders.
• Promote lived experience, co-production and recovery-focused practice throughout the establishment.
• Drive innovation, continuous improvement and evidence-based practice.
• Represent The Forward Trust as a senior ambassador both internally and externally.

We're looking for an experienced senior leader with a passion for rehabilitation and transformational change.

You'll bring: Essential

• Significant senior leadership experience within a custodial environment.
• Operational experience managing prison services such as visits, residential units, therapeutic environments or similar.
• Experience delivering complex contracts within Criminal Justice settings, including public or privately managed prisons.
• Experience managing large budgets (circa £1 million+) and contractual performance linked to financial outcomes.
• A proven track record of delivering high-quality services within regulated, audited and inspected environments.
• Outstanding leadership, organisational and programme management skills.
• Excellent stakeholder management with the ability to build trusted relationships across multiple organisations.
• Strong analytical skills with experience in impact measurement, governance and performance reporting.
• Excellent communication skills, with the ability to influence at all levels.
• Knowledge of desistance theory and approaches.

Desirable

• Knowledge or experience of Narrative Therapy and narrative-based approaches.
• Understanding of recovery-focused practice and lived experience models.
• Experience of Dynamic Framework contracts or privately managed prisons.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

Join NAPA as Our Fundraising Officer

At NAPA, we're looking for an energetic, creative, and relationship-driven Fundraising Officer to help grow the resources that power our mission.

What You'll Do

• Develop and deliver innovative fundraising campaigns.
• Build and nurture relationships.
• Organise and support fundraising events and campaigns.
• Work closely with colleagues to share the impact of our work through engaging stories and communications.
• Help shape the future of our fundraising strategy.

We're Looking For Someone Who:

• Has experience in fundraising.
• Is an excellent communicator with outstanding people skills.
• Can inspire others to support a worthwhile cause.
• Is organised, proactive, and results-focused.
• Thrives in a collaborative environment and enjoys bringing fresh ideas to the table.
• Please note: this is a part time 18 month fixed term contract. 

Why Join NAPA?

• Be part of a passionate and supportive team.
• Make a tangible difference every day.
• Enjoy opportunities for professional growth and development.
• Help create sustainable change through innovative fundraising.
• If you're ready to use your talent, creativity, and ambition to make a lasting impact, we'd love to hear from you.

Apply today and help NAPA build a brighter future.

Senior Surveyor – Property Services

Location: Southgate, London
Salary: £58,000 – £65,000 + Benefits

We are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio.

This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.

The Role

Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard.

You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.

Key responsibilities include:

• Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.

• Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.

• Managing contractor performance and building effective working relationships to improve service delivery and value for money.

• Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.

• Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.

• Assisting with complaint resolution, disrepair cases and complex building issues.

• Producing regular performance reports and identifying trends to drive continuous service improvement.

• Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.

• Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.

• Participating in the Out of Hours rota when required.

About You

We're looking for someone who combines excellent technical knowledge with strong leadership and communication skills.

You will have:

• Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.

• A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.

• Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.

• Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.

• Experience managing contractors and driving high standards of quality, performance and customer service.

• Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.

• Excellent organisational skills with the ability to manage competing priorities and make informed decisions.

• Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.

• RICS qualification (or working towards an equivalent professional qualification).

• A full UK driving licence and access to a vehicle insured for business use.

What You'll Bring

You'll be a proactive problem solver with a passion for delivering excellent customer outcomes. You'll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents.

Successful applicants will be subject to a Basic DBS check.