Jobs

Supporter Journey Lead

Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent 

We’re looking for a Supporter Journey Lead to join our Supporter Experience team.

This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.

You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.

About the Role

As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.

You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.

In this role, you will:

• Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
• Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
• Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
• Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
• Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
• Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.

About You

Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?

Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?

You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.

You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.

You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.

Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.

About the Team

Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.

We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.

This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 5th July 2026

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

See description below.

Team: Retail 

Location: Based centrally in the South of England, travel multiple times per week 

Work pattern: 35 hours per week, Monday to Friday 

Salary: Up to £31,918.98 per annum + £3,600 car allowance (mileage will also be paid) 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Regional Support Manager: 

• Drive the efficient operation and performance of our Retail shops within the designated region, increasing income generation whilst setting the standard for Cats Protection retailing excellence. 

• Provide inspirational leadership, tailored training, and hands-on operational support to Shop Managers and teams to achieve growth, improve standards, foster team engagement, and minimise loss. 

• Provide shop coverage to ensure uninterrupted trading across the region, responding to challenges and maintaining business continuity at all times. 

• Champion the Retail Performance Framework, supporting its effective implementation across the region to monitor and enhance performance. 

• Act as a brand ambassador and role model for the charity’s values and behaviours, fostering a culture of compassion, teamwork, and innovation that aligns with our mission to help cats in need. 

About the Retail & Trading team: 

• The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 79 shops across England, Scotland and Wales and a growing ecommerce operation. 

• Our operation plays a key role in generating income and introducing audiences to Cats Protection. 

What we’re looking for in our Regional Support Manager:

• Demonstrable experience in multi-site management within retail 

• Proven ability in team management, including recruitment, training, and development of team members 

• Experience with sales targets, cash management, loss prevention, and financial processes 

• Previous project management experience and familiarity with policy implementation 

• Knowledge of health & safety practices in Retail 

• A full UK driving license and access to a car, with flexibility to travel throughout the week 

What we can offer you: 

• a range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 7th July 026 

Virtual interview date: 15th July 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

3. Informal meet up

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

We are recruiting for a Refuge Worker to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: Refuge Worker

Location: Barking & Dagenham
Salary: £23,791.09 per annum
Contract type: Part time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge in Barking and Dagenham, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate
in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 8 July 2026

Interview date: 15 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Beat’s advocacy programme supports people affected by eating disorders, and their carers, to access the treatment, information and support they are entitled to within national guidance. Too often, people face barriers to care, delays in accessing treatment, or decisions that do not appear to reflect relevant guidance. The advocacy programme aims to help people challenge these barriers, understand their rights and options, and feel more confident to advocate for themselves or those they care for.

The Advocacy Coordinator will play an important role in delivering and developing this work. This will include providing direct advocacy support, working closely with Beat’s Helpline and volunteer teams, supporting self-advocacy through resources and letter writing tools, and helping to identify wider themes or systemic issues that may be affecting access to care. The postholder will need to combine empathy and strong communication skills with attention to detail, confidence in working with guidance and processes, and the ability to challenge decisions constructively where needed. This is a varied role that requires sensitivity, tenacity and a strong commitment to ensuring that people affected by eating disorders are listened to, taken seriously and able to access the care they need.

The closing date for this position is 8th July at 9am, however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment.

In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history, display, conservation, and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.

We are now recruiting for a new role – a Research Centre Manager – to support in the planning and daily delivery of an exceptional experience at the Research Centre, and to think creatively alongside Gallery colleagues about the Centre’s different spaces. The role-holder will provide vital clarity and consistency in the running of this multifaceted Centre to ensure a smoothly functioning whole, including coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration.

An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.

This is an exciting opportunity for an Outreach & Wellbeing Facilitator to join the Sister Circle team and contribute to a newly formed SafeRoots Partnership (SRP) to deliver integrated, trauma-informed, culturally attuned support to minoritised women survivors of domestic abuse who are accessing or have accessed safe accommodation across London.

Sister Circle is a women-led charity with 45 years' experience of advancing health equity and justice for women from diverse communities. Rooted in our local communities, we work to ensure women and families receive compassionate, accessible and culturally informed support.

We are grounded in lived experience with the shared belief that every woman deserves to feel safe, heard and supported.

The Role

As the Outreach & Wellbeing Facilitator, you will create safe, welcoming, and culturally responsive spaces where women affected by domestic abuse, gender-based violence, trauma, displacement, isolation, or poor mental wellbeing can connect with others, strengthen their wellbeing, rebuild confidence, and access holistic support.

We would love to hear from you if:

• you bring proven outreach and facilitating experience and a deep understanding of gender‑based violence and trauma recovery.  
• can contribute confidently and compassionately to our trauma‑informed and survivor‑centred practice.
• you will ensure women experiencing domestic abuse and other forms of trauma, are met with dignity, understanding and culturally attuned care throughout their healing journey whilst living in safe accommodations.

You will have experince of:

Facilitating safe, inclusive, and engaging wellbeing groups using trauma-informed, survivor-led approaches that foster trust, participation, peer connection, and empowerment, while adapting delivery to meet diverse emotional, cultural, communication, and literacy needs.

Building trusted relationships with women living in safer accommodation and develop effective partnerships with accommodation providers, community organisations, and support services to strengthen engagement and access to support.

Promoting women's voices, choice, independence, and leadership through strengths-based practice, effective signposting, advocacy, and collaborative working that supports holistic and coordinated responses to women's needs.

How to Apply

CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4).

Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.

We welcome applications from women with lived experience of domestic abuse and safer accommodation.

Applications without a covering letter and received after the deadline will not be considered.

Deadline: 10.07.2026 (Midday)

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

Tutor – Ireland 0.5

Location: Ireland

Closing date: 10th July 2026

Overview of Role:

Church Army are looking to appoint a 0.5 Tutor based on the island of Ireland to provide outstanding training in pioneering and evangelism. This role will focus on the training of Church of Ireland Pioneer Ministers, in partnership with the Church of Ireland Theological Institute, and include elements of both teaching and being a personal tutor.

This role of Tutor is key in helping our expanding Initial Training Team provide outstanding formation in contextual mission and evangelism – by forming effective evangelists who are able to work with God in transforming communities.

Salary: £20,833 / €24042.50  per annum (£41,666 / €48,085 pro rata)

Hours:18.75 hours a week with evening and weekend work required on occasion. Normal working pattern will need to include working on a Thursday.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria. Alternative provisions are available if you are ordained within Church of England or a commissioned Church Army evangelist, both of which are non-contributory by the employee.

Annual Leave:123.75 hours inclusive of bank holidays. (Pro-rata equivalent to 25 days plus bank holidays).

Contract:Part-time, Open Ended

Occupational Requirement: Due to the responsibilities of the role there is an occupational requirement under the Equality Act 2010 that the post holder has an active faith in Jesus, demonstrated by an involvement in a local church and agreement with the vision and values of Church Army.

Application Deadline:9am on Friday 10th July 2026

Interview Date: Friday 24th July 2026, Dublin

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload your completed application form and select Apply now.

PLEASE NOTE, WE DO NOT ACCEPT CVs

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes. 

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.

The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.

This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities. 

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the new role holder will have a chance to shape and build the role over time.  You will be a strong leader with great people skills -experience of working with and leading teams working in geographically dispersed locations is advantageous. 

You will have a clear experience the public sector landscape with a track record of relationships building, and an understanding of the local government policy landscape. With a collaborative approach to working across interconnecting complex work areas, you will be comfortable working within a matrix style of management for your won direct reports and those of other teams. 

You may have charity or statutory setting experience, and will have the ability to set out a strategic direction for partnerships team members as well as being hands on in developing new relationships to support our work as well as being able to produce high quality written materials, analyse complex data and respond dynamically to a changing external landscape.

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will have the ability to work closely with the Director of Partnerships in building relationships, and developing and delivering on strategies that support impact in our early years programmes by guiding the work of our partnerships team.  You will be working closely with key role holders such as but not confined to the Head of Partnerships Delivery, and Head of Programme for Vulnerable Children.

The Head of Partnerships Development will ensure increasingly effective pathways to families by setting out ways of working that ensure delivery teams can access these routes, influence decision makers and develop and build the right relationships for greatest impact. Along with the Director of partnerships the role holder will aim to both influence and respond to central, local and regional policy initiatives in the sector to support BookTrust’s mission to get all children reading, especially those from low income and vulnerable family backgrounds.
The role holder will ensure internal stakeholders are briefed on the local government landscape and that risks and opportunities are clearly articulated.

This work spans the organisation – from within our partnerships team to our research and impact, communications and external affairs, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

The role will work internally and externally to ensure the right inputs to ensure success for our scaled programmes, supporting everything from design to upskilling our team and relationship building across the local government and regional and country landscape.

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities,

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details are available on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the Opportunity

The London Boroughs Outcomes Partnership (LBOP) delivers homelessness prevention services across London, supporting families living in temporary accommodation, as well as single adults and childless couples who are homeless or at risk of homelessness.

LBOP is a pan-London outcomes partnership that brings together local authorities and specialist delivery partners to provide flexible, person-centred support that helps residents secure and sustain suitable accommodation. The programme also includes specialist provision for groups who may face additional barriers to housing, including refugees and LGBTQ+ individuals.

LBOP operates as an outcomes-based contract, with local authorities paying for the positive social outcomes achieved rather than a prescribed set of activities. This approach enables greater flexibility and innovation in service delivery, allowing support to be tailored to individual circumstances while maintaining a strong focus on achieving measurable impact.

The programme is designed to achieve a range of positive housing and social outcomes, including:

• Preventing homelessness and supporting people to remain in their existing accommodation where appropriate.
• Supporting individuals to secure suitable, stable and sustainable accommodation.
• Helping people sustain their accommodation and reduce the risk of future homelessness.
• Resolving housing-related issues, including landlord and property concerns.
• Improving mental wellbeing, financial resilience and independent living skills.
• Supporting access to education, training and employment opportunities.

Role and responsibilities

Support Delivery and Performance

• Build and maintain effective referral pathways with London Boroughs and partner agencies.
• Monitor referral activity, service performance and outcome achievement, identifying risks and implementing improvement plans where required.
• Oversee triage, outcome verification and CRM data quality to ensure accurate reporting and contractual compliance.
• Support delivery partners to achieve targets through coaching, challenge and performance management.

Partnership and Stakeholder Management

• Develop strong relationships with Local Authorities, delivery partners and community organisations across London.
• Act as a key operational contact, facilitating collaboration, problem-solving and knowledge sharing.
• Promote the programme through meetings, presentations and stakeholder engagement activities.

Service Development and Innovation

• Work with delivery partners and people with lived experience to continuously improve service delivery.
• Identify barriers to achieving outcomes and implement practical solutions.
• Share learning, best practice and innovation across the partnership.

Impact, Quality and Safeguarding

• Analyse performance data and trends to inform service improvements and support decision-making.
• Coordinate reporting requirements and contribute to commissioner and stakeholder reports.
• Act as Safeguarding Lead, maintaining oversight of concerns, risks and organisational learning.
• Support quality assurance processes, audits and outcome verification activities.

About you

You will have the following skills, knowledge and competencies:

· Drive to be part of a positive change to improve people’s life chances.

· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.

· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.  

· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance

· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.

· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.

· Strong communication skills with a collaborative and flexible approach to work

· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.

· Ability to work independently and use own initiative to find solutions.

· Be prepared to attend London offices 3 days a week.

Desirable

· Knowledge of working within programmes which take a strength based and person-centred approach.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity and are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th July.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

Caritas Social Action Network

Policy and Public Affairs Officer (maternity leave)

Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, to cover a team member’s maternity leave

Salary: £30,00

Closing date: Monday 13 July at 12 noon

Interview date: Thursday 16 July in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the post are:

1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.

2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,

3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.

4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.

5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.

6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.

7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.

8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.

9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.

We are currently looking for a full-time Social Prescriber / Link Worker
£31,713 pa (for 37.5 hours per week)

Fixed-term until March 2027-Possible extension
 

About Age UK Lambeth

We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services. 

What you’ll be doing? 

You will be part of the MYcommunity Linkworkers team. You’ll be responsible for:

• Provide personalised brief intervention and social prescribing support to individuals, their families and carers.

• Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.

• Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this. 

• Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.

• MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.

What you need to bring

Essential criteria:

• Previous social prescribing experience.

• Able to write compelling communications to advocate for your clients. 

• Able to work collaboratively with a wide range of stakeholders.

• Able to analyse data and create engaging reports.

Desirable criteria:

• Previous experience working in/or in partnership with the NHS.

What you’ll benefit from

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff culture with kindness at its heart

Belfast, Northern Ireland / Dublin, Ireland

Location: The successful candidate must be based on the island of Ireland.

Closing date: 12 July 2026

Ref: 7364

Save the Children has an exciting opportunity for an advocacy and partnership focused individual with extensive relationship management experience to join us as our Senior Advocacy & Partnership Manager where you will work with various internal and external stakeholders including the Irish Government, civil society partners and the wider Save the Children movement.

Please note: This is a 12 month secondment/Fixed term contract.

Location: The successful candidate must be based on the island of Ireland.

About Us
Save the Children believes every child deserves a future. On the island of Ireland and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role
Save the Children is seeking a Senior Advocacy and Partnership Manager to lead and coordinate our engagement with key stakeholders across Ireland, supporting our global ambition to ensure children affected by conflict, humanitarian crises and poverty can survive, learn and thrive.

This is a unique opportunity to play a central role in managing and strengthening Save the Children's relationships with the Irish Government, civil society partners, academic institutions and colleagues across the wider Save the Children movement. Acting as a key focal point for our work in Ireland, you will help shape strategic partnerships, manage key contracts, coordinate cross-organisational initiatives and support policy and advocacy efforts that advance children's rights globally.

Working closely with colleagues in Northern Ireland, the UK, Europe and international country offices, you will provide strategic advice, facilitate collaboration and identify opportunities to enhance Save the Children's influence, partnerships and impact.

In this role, you will: 

• Lead and strengthen Save the Children's strategic relationships with the Irish Government, institutional stakeholders, civil society partners and academic organisations, acting as a key focal point for engagement across Ireland.
• Identify and develop opportunities to enhance partnerships, influence, collaboration and funding in support of Save the Children's global and national priorities.
• Coordinate and manage strategic partnership initiatives and collaborative projects, working across Save the Children, Save the Children International, country offices and external stakeholders to deliver shared objectives.
• Support the development and implementation of advocacy and influencing strategies focused on children affected by conflict, humanitarian crises and poverty.
• Monitor political, policy and funding developments in Ireland, providing strategic analysis, intelligence and advice to colleagues across the Save the Children movement.
• Build and maintain effective relationships with policymakers, government officials, NGOs and coalition partners to advance child rights and humanitarian objectives.

About you

To be successful, it is important that you have:

• Significant experience managing relationships with government, institutional or donor stakeholders. As well as working with civil society organisations and coalitions.
• Experience working within advocacy, public affairs, policy, international development or partnership-focused roles.
• Strong stakeholder management skills, with the ability to influence and build trust across diverse audiences.
• Experience coordinating complex projects or partnerships involving multiple organisations and teams.
• Excellent communication skills, including the ability to prepare briefings and present complex information clearly to senior audiences.
• Knowledge of humanitarian, international development or child rights issues, particularly in relation to conflict-affected contexts.
• Strong analytical skills and the ability to identify opportunities, risks and emerging trends.

To learn more about the position, please review the Job Description in the attached Documents.

What we offer you 
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:
This role can be performed remotely on the island of Ireland, but at times you will be required to come to your contracted office in Belfast (usually between 1–2 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager /team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview.