Jobs

The role
We are looking for a friendly, professional, and highly organised Receptionist to be the first point of contact for people visiting or contacting our service. You’ll play a key role in ensuring clients feel welcome and supported, while helping the team deliver an excellent service.

Responsibilities

• Greeting clients, staff, and visitors in a warm and professional manner
• Handling incoming emails and providing triage to face-to-face enquiries
• Manage appointment scheduling and maintain calendars for staff members
• Providing basic information about our services and signposting where appropriate
• Provide whole organisation administrative tasks to ensure smooth day-to-day operations
• Maintain an organised reception area, ensuring it is tidy and presentable
• Perform data entry tasks accurately and efficiently
• Assist with clerical duties such as filing, photocopying, and scanning documents
• Utilise Google Workspace for various administrative tasks

About you

We’re looking for someone who is approachable, reliable, and has excellent communication skills. You’ll be confident dealing with people from all backgrounds and able to handle sensitive situations with empathy and discretion.

Essential skills and qualities:

• Previous office or administrative experience is preferred
• Proficient computer skills
• Strong interpersonal and written communication skills
• Highly organised with the ability to manage multiple tasks simultaneously
• Ability to work as part of a team and independently when needed
• Commitment to the aims and values of Citizens Advice
• A proactive attitude with a willingness to learn and adapt in a dynamic environment

What we offer

• A supportive and friendly working environment
• Training and development opportunities
• The chance to make a real difference in people’s lives in Doncaster

If you are enthusiastic about providing exceptional service and possess the necessary skills, we encourage you to apply for this exciting opportunity.

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

This fixed-term contract is initially until 30st June 2026  and is subject to continued funding. The role involves working across various locations within Doncaster.

 

Role purpose

• To provide Energy & Money advice to clients 

• To provide advice on how to deal with Energy Debts 

• To provide a high-quality advice and support services 

• A Benefit Calculation as part of Income Maximisation

• Energy Efficiency support & advice 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. 

•  Negotiate with third parties as appropriate. 

• Switching energy providers 

• Information and support on the Priority Services Register

• Check eligibility and provide Information about the Warm Home Discount 

• Any other possible Schemes / Grants available that can support the client with their energy issues

• Provide Advice on energy complaints and processes 

• Smart Meter information / advice

• Carbon Monoxide Awareness

• To provide Financial Capability and Income Maximisation advice to clients. 

• To share responsibility for compliance with the Projects targets and requirements.

• Ensure quality standards are met. 

• To work effectively with other partners to deliver a seamless service to clients

• Undertake service delivery at Outreach venues as required. 

• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• To provide Energy & Money advice to clients on energy issues

• To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. 

• Provide General Advice and assisted information to clients on energy issues

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Provide advice and assistance to other staff across the whole range of advice issues. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Ensure that all work conforms to the organisation's systems and procedures. 

Research and campaigns 

•  Assist with research and campaigns work by providing information about clients' circumstances. 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues. 

Professional development 

• Keep up to date with legislation and undertake appropriate training. 

• Read relevant publications. 

• Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. 

• Assist with Service initiatives for the improvement of services. 

Administration 

• Review and make recommendations for improvements to Citizens Advice services. 

• Maintain local information systems. 

• Use IT for statistical recording, record keeping and document production. 

• Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. 

• Attend internal and external meetings as agreed with the Team Leader and/or Manager.  

• Maintain close liaison with relevant external agencies. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. 

Person specification

• Experience of providing Advice. 

• Effective oral communication skills with particular emphasis on negotiating and representing. 

• Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 

• Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. 

• Understand the issues involved in interviewing clients. 

• Numerate to the level required in the tasks. 

• Ability to prioritise own work, meet deadlines and manage caseload. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to monitor and maintain own standards and work as part of a wider team 

• Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. 

Desirable Criteria

• Experience of providing General. Energy or debt advice would be desirable. 

• Experience of working to targets

• Experience of working in the voluntary sector would be desirable. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively 

• Demonstrate understanding of social trends and their implications for clients and service provision 

• Have access to a vehicle and be willing to travel

Join Camp Jojo as our Communications and Marketing Officer and help transform the lives of children and families through the power of inclusive summer camps. This is an exciting opportunity to shape the voice and profile of a small but growing charity with a big heart and an even bigger mission.

Camp Jojo is a vibrant charity dedicated to creating memorable, accessible camp experiences for children with additional needs and their families. We are looking for a proactive, creative and highly organised Communications and Marketing Officer to play a key role in supporting our next stage of growth.

In this varied and rewarding role, you will lead on all aspects of Camp Jojo’s communications – from managing social media and digital content to supporting internal communications with our Trustees, volunteers and partners. You will help tell the stories that matter, promote our impact to supporters and funders, and ensure our messaging is clear, consistent and engaging.

Working closely with our Communications Committee and Board, you will coordinate campaigns, produce newsletters and reports, manage our website content, and help develop effective marketing strategies. You will also provide essential administrative support, maintain key documents and procedures, and ensure communications activity runs smoothly and efficiently.

We are looking for someone who is a confident communicator, able to juggle multiple tasks, manage their own time effectively and work flexibly around the seasonal demands of the charity. Above all, you will share our passion for supporting children and families and be excited about contributing to a friendly, collaborative and purpose-driven organisation.

While this position will be performed remotely, occasional on-site attendance at our Essex and Cumbria locations is an essential part of the role. Travel between sites will be required from time to time.

Candidates must be eligible to live and work in the UK.

If you are creative, motivated and keen to make a genuine difference within a supportive team, we would love to hear from you.

At CharityJob, we’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.  

Key Responsibilities 

• Manage large-scale sector research surveys and insights projects (e.g., CharityJob’s Annual Salary Report, Benefits Survey, AI in recruitment surveys.) including scoping, survey design, analysis, reporting and webinar delivery, in close collaboration with the Senior Research Executive (SRE) 

• Be aware of sector needs and requirements to devise innovative new research projects that will drive thought leadership, revenue or internal development 

• Contribute to CharityJob’s thought leadership by sharing research findings through reports, presentations, webinars and external speaking opportunities 

• Line-manage the Senior Research Executive, providing guidance, coaching and mentoring to support develop their skills and career progression 

• Work closely with the product team to plan and deliver impactful user research across the product lifecycle, including: 

•  Exploratory research to understand user needs, behaviours and pain points, and to inform early product direction or concept development 

• Evaluative research to refine designs and provide clear, actionable recommendations for Product and design 

• Lead reporting and monitoring of customer satisfaction, including NPS and other feedback channels, and share insights to inform improvements across the business. 

• Collaborate with the Senior Content Manager to produce research-backed blogs, guides and sector insights 

• Deliver ad-hoc research projects to support priorities across the business

• Maintain the research roadmap, support research operations and manage the research budget 

Skills & Experience 

• Proven experience in research management, ideally within recruitment, HR, or the charity sector but not essential. 

• Strong leadership skills with experience managing and developing team members. 

• Excellent analytical skills with the ability to interpret complex data and present clear, actionable insights. 

• Exceptional written and verbal communication skills, including experience producing reports and thought leadership content. 

• Familiarity with research methodologies (qualitative and quantitative) and data analysis tools. 

• Ability to manage multiple projects and deliver to deadlines

• Experience in stakeholder engagement and presenting research findings to diverse audiences. 

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Workers - Permanent part time – 18.5 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

Position: Bounce Back for Kids (BB4K) Support Worker - Permanent part time – 15 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.

Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the roles:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website, for contact details for an informal chat and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit Bounce Back 4 Kids | PACT or read our latest blog BB4K – Helping families heal together - PACT

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

This is an exciting opportunity to join Citizens Advice Doncaster’s advocacy service, supporting both Deaf and hearing people in Doncaster to ensure their voices are heard and their rights upheld.

The role focuses on statutory and non-statutory advocacy, supporting people to understand information, participate in decision-making, and navigate social care, health, and mental health systems. This role does not involve personal care.

You will provide advocacy support to Deaf and hearing people through a range of methods, including face-to-face meetings, online platforms, and email. You will attend meetings with professionals and ensure that Deaf people can fully access and understand complex information using British Sign Language (BSL), while supporting hearing people using appropriate communication methods.

Working hours are flexible, Monday to Friday.

Key Responsibilities

• Provide advocacy support to Deaf and hearing people in Doncaster

• Support people to participate in meetings with health, social care, housing, and other professionals

• Help people understand information and contribute to decisions about their care and support

• Represent individuals under statutory advocacy roles including IMCA, IMHA, Care Act advocacy, and Relevant Person’s Representative (RPR)

• Support people subject to the Mental Capacity Act, Deprivation of Liberty Safeguards (DoLS), and Mental Health Act

• Obtain and represent the views and wishes of people who may lack capacity

• Maintain accurate, confidential records in line with data protection requirements

• Identify and report safeguarding concerns

• Work independently and remotely, while remaining an active member of the advocacy team and the wider VCSE community in Doncaster

You Will Work With People of All Ages, Including:

• Deaf people and people with sensory impairments

• People with learning disabilities

• Autistic people

• People with dementia

• People with mental health needs

• People with physical disabilities or acquired brain injuries

About You

You will be able to demonstrate that you:

• Are proficient in British Sign Language (BSL) (essential)

• Understand the principles and purpose of advocacy

• Have experience working in the voluntary, health, or social care sector with people who have additional needs

• Have a good working knowledge of the Mental Capacity Act, Care Act, Mental Health Act, and related legislation

• Can produce clear, accurate written reports

• Have excellent communication and negotiation skills (in BSL, written English, and spoken English where appropriate)

• Are confident using IT systems

• Can manage your own online calendar and case management systems

• Can manage and prioritise a varied and complex workload

• Maintain accurate records in line with Data Protection requirements

• Are able to reflect on practice and learn from experience

• Use supervision and peer support effectively

• Are self-motivated and able to work on your own initiative

• Work ethically, honestly, and with integrity

• Are flexible, positive, and committed to continuous learning

• Can signpost people to other services when appropriate

• Can work remotely and as part of a team through online and in-person meetings

Additional Requirements

• You must be able to travel independently within Doncaster

• A full driving licence and access to a vehicle for work purposes is essential

• Travel expenses will be paid within the contract working area

• Due to the independent nature of advocacy, you must not be employed by another health or social care organisation at the time of appointment

Equality and Accessibility

Citizens Advice Doncaster is committed to equality, diversity, and inclusion. We particularly welcome applications from Deaf candidates and BSL users, and from people with lived experience of the issues our clients face.

Summary

Since January 2023, there has been a regular pattern of worship on site in Church House Chapel and online prayer and worship offered by staff for staff based at Church House and in the NCIs as follows: 

• Weekly Wednesday Eucharist (said) at 12.30pm in Church HouseChapel; 
• Almost monthly'special' Eucharists with choir, congregationalsingingandsermon; 
• Daily online Morning Prayer, 8.45am; 
• Daily emails offering prayer; and, 
• Weekly Pause for Prayer email on Fridays. 

In order to ensure the sustainability of the on-site worship at Church House, the Chief Officers of the NCIs are looking for someone who can take on the role of Worship Coordinator. This role focuses on the on-site worship offering, though the Worship Coordinator will be helpful in offering support and collegiality to staff offering online worship and prayer.  

As Worship Coordinator you will take the lead in ensuring that there is always a weekly Eucharist, and bringing people together to provide a pattern of worship in Church House Chapel that reflects the diversity of staff at Church House.

MAIN DUTIES AND RESPONSIBILITIES

Interviews will be taking place on 2nd March 2026 between 12:30pm-15:30pm at Church House, Westminster

• A salary of £7,224.80 per annum (£36,124 FTE), plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 0.2 / 5 days (25 days FTE) annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.

This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.

You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.

Role purpose

• To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat

• Deliver Financial Capability and Income Maximisation advice to clients

• Support Clients to understand the benefits systems and application processes 

• To share responsibility for compliance with Projects, targets and requirements.

• Ensure high quality standards are met and that data is captured and recorded accurately. 

• To work effectively with other partners and stakeholders to deliver a seamless service to clients

• Undertake service delivery at Outreach venues across the city  as required. 

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat 

• Conduct initial assessments to understand clients' needs and identify the key issues.

• Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.

• Explain complex information clearly and concisely, ensuring clients understand their options.

• Assist clients in exploring different solutions and making informed decisions.

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Liaise with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Comply with all organizational policies, procedures, and guidelines in the performance of all duties

Research and campaigns 

● Assist with research and campaigns work by providing information about clients' circumstances. 

● Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

● Monitor service provision to ensure that it reaches the widest possible client group. 

● Alert other staff to local and national issues. 

Essential Skills & Experience:

• Proven experience in providing high-quality advice and support to clients.

• Ability to explain complex information clearly and concisely

• Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.

• Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.

• Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.

• Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.

• Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.

• Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.

• A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.

• A strong work ethic and a proven ability to adapt to changing priorities and targets

• Understanding of welfare rights and benefits 

In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.

The Hub at Greenford Library is a key part of this vision. It provides a welcoming, inclusive, and vibrant space for local residents, combining essential library services, community activities, and partnership working. By empowering local charities, volunteers, and community groups, we aim to create a sustainable and thriving centre of activity that reflects the needs and aspirations of the people of Greenford and beyond.

The Children’s Activities Coordinator will oversee the site’s sessions for children and young people. This will include planning and delivering sessions such as story time, ensuring safeguarding and management of the space, coordinating the cohort of library volunteers, liaising with community partners, and supporting the programme of activities for children and families. They will take creative ownership of the displays and maintain an immersive and welcoming space for our youngest visitors and community members.

The ideal candidate will have a passion for engaging children and young people in a community or education setting. We are looking for people that enjoy working with the public and creative inclusive and engaging experiences for children and families. They will have excellent communication and customer services skills and will be able to adapt their communication style to suit working with children of all ages and community members from a range of backgrounds. We are looking for people that want to make Ealing a better place to live.

This role will include some evening and weekend work.

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.

The Young Ealing Foundation is seeking to appoint an administrator to join our small but impactful team. As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Main purpose of the role:

· Administrative support for projects and internal operations

· Marketing and communications support

· Event administration and event planning support

· Membership administration

· Data collection and collation for impact measurement & research projects

Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

We’re looking for a Procurement & Logistics Mainland Coordinator to join our team to support the smooth running of our Dornie site and mainland supply chain and logistics. This role covers the receipt, handling, storage, and distribution of goods, coordination of logistics with internal teams, and administration of fuel management. The individual will also act as a driver for mainland operations and provide cover across the procurement and stores function when required.

Core Responsibilities to include but not be limited to:

• Support the Procurement Lead with supplier orders and administration.
• Track deliveries, manage secure storage, and maintain accurate records.
• Coordinate logistics with drivers, construction teams, marine fleet, and island operations.
• Ensure food hygiene and cold chain standards for all deliveries.
• Operate FLT equipment for loading/unloading and maintain organised storage areas.
• Track fuel consumption and maintain accurate Excel records.
• Act as the primary mainland driver for deliveries and collections.
• Provide cover for procurement and stores functions when required.

Person specification:

• Valid UK (or EU equivalent) driving licence.
• Proficiency in Microsoft Office (Excel, Outlook).
• FLT certification (Telescopic Handler) with practical experience.
• Strong organisational skills and flexibility to support multiple operational areas.

Desirable Skills and Qualifications:

• ERP/procurement systems experience
• Food Hygiene Level 1
• Site operations background 
• Knowledge of ESG principles.

Why Join Us?
This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth.

Salary and Benefits:

• £42,500 – £45,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available

Join us at The Tanera Project, a pioneering Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

We are seeking a proactive HSEQ Deputy Lead to support the delivery of our Health, Safety, Environment, and Quality programme. This is a hands-on role in a unique setting, ideal for someone passionate about safety, sustainability, and working in dynamic environments.

About the Role

The HSEQ Deputy Lead works closely with the HSEQ Lead to ensure compliance, promote safe working practices, and maintain a positive safety culture across the island. You’ll carry out inspections, assist with investigations, deliver training, and help embed HSEQ standards into daily operations.

Core Responsibilities to include but not be limited to:

• Support the HSEQ Lead in delivering the island’s HSEQ programme.
• Conduct routine inspections, checks, and audits; escalate issues as needed.
• Maintain policies, procedures, risk assessments, and safety documentation.
• Assist with incident investigations and follow-up actions.
• Deliver inductions, toolbox talks, and support training across teams.
• Coordinate compliance tasks such as checks, testing schedules, and statutory records.
• Support waste management strategy and emergency preparedness drills.
• Act as a visible presence across the island, encouraging safe behaviours and early reporting.
• Deputise for the HSEQ Lead when required.

Person Specification

Essential Skills & Experience

• Good understanding of health and safety principles and willingness to develop technical knowledge.
• Experience in operational, maintenance, marine, outdoor, or similar practical environments.
• Strong organisational skills and confidence handling documentation.
• Clear communicator, able to engage teams and promote safe practices.
• Attention to detail and methodical approach.
• Comfortable working hands-on across multiple sites.
• Strong IT skills (Microsoft Office Suite, PDF tools) with ability to maintain accurate electronic records.

 Desirable Skills and Qualifications

• IOSH Managing Safely or equivalent (or willingness to train).
• Experience in audits, inspections, or compliance tasks.
• Incident reporting or basic investigation experience.
• Interest in environmental work, biodiversity, or sustainability.
• Background in estates, maintenance, marine operations, or hospitality.
• Experience delivering training sessions and adapting content for diverse audiences.

Why Join Us?
This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth.

Salary and Benefits:

• £47,500 – £52,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available
• Flexible Shift Patterns may be available

The Senior Programme Manager will lead on stakeholder management for the Subject Knowledge for Physics Teaching (SKPT) programme, including senior leaders in multi-academy trusts, programme partners and funders. The postholder will also have specific responsibility for leading an effective strategy to meet programme KPIs.

The SKPT programme is DfE-funded and delivered in partnership with STEM Learning. It consists of teacher professional development modules to support those teaching physics out of specialism at Key Stage 3 and Key Stage 4 in England.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The postholder will also be required to contribute to other projects/programmes to aid the Trust’s activities, particularly regarding event management. The role occasionally involves some work in the evening and at weekends, which will be managed in line with our time off in lieu (TOIL) policy. The role will also involve some UK-wide travel.

We are looking for an experienced programme manager with strong skills in stakeholder management and communication to support the leadership of the programme.

London National Park City is looking for an organised and adaptable Administration Manager to join our small staff team. This permanent role is essential to strengthening the infrastructure that enables our volunteer Ranger community and partner groups to make neighbourhoods across London greener, healthier and wilder.

As our Administration Manager, you'll be the operational backbone of our organisation – managing our CRM and internal systems, maintaining policies and procedures, and ensuring our staff and 150+ volunteer Rangers have seamless access to the information and resources they need. You'll work across all areas of our operation, from supporting Ranger onboarding and events to assisting with Board meetings and partner communications.

London became the world's first National Park City in 2019, and we are a long-term grassroots movement connecting people and nature across the capital. This role offers the opportunity to help scale our impact, fixing what needs fixing and structuring our work so more communities can take the lead in transforming their local areas.

You'll be an experienced administrator who excels at managing multiple information sources, planning ahead, and making smart decisions about systems and processes. You'll be disciplined and organised with excellent communication skills, but also creative and willing to chip in wherever needed.

You do not need a university degree to apply for this role, and we'll provide you with additional training and mentoring as you develop your skills.

No recruiters please – direct applications only.

Responsibilities

You will be responsible for managing our internal systems, record keeping, data management, and will provide support for our Ranger and Communications team.

You will work directly with each of our staff, to ensure that they have access to the information and resources that they need to operate effectively, and will keep our policies and procedures up to date. 

You’ll provide additional support as part of the wider staff team for external events and communications, and support board and working group meetings.

• Managing our internal CRM, ensuring information is well structured, records are consistent, up to date and appropriately secure and accessible.

• Liaise with Rangers and other volunteers to ensure that their records are up to date and they have access to all the internal resources that require.

• Support our Community Director in organising Ranger recruitment, inductions, and onboarding.

• Support in organising external events for Rangers and volunteers as part of our seasonal Ranger programme, and Festival events through the year.

• Manage travel arrangements, ticket booking, and tracking attendance at organised Ranger events and Field Trips.

• Support our Executive Director and Community Director in external meetings and communications with partners and supporters.

• Assist in organising Board and Working Group meetings, preparing agendas, taking minutes, and tracking actions.

• Provide regular updates to our staff team and Ranger community on your projects and activities, and overall progress on our programme goals.

• Contribution to half yearly progress reports and final project reports for external stakeholders and funders.

You will report to the Executive Director and work closely with your colleagues in our staff team and with our wider group of volunteers.

Candidate Profile

We’re looking for an organised, thoughtful and considerate colleague who will help us better support our Ranger community, and extend the reach and effectiveness of our staff team.

You will have the following experience:

• Experience in an equivalent administration or operations role, or demonstrable experience of transferable skills.

• Experience working with an online CRM system, such as Monday or Hubspot, as well as proficiency with Google Drive or other office applications.

• Demonstrable experience of supporting a small distributed staff team, and working with volunteers will be a distinct advantage.

• An ability to communicate and coordinate with a wide range of people at all levels of a variety of organisations.

• Excellent oral and written communication in a clear, concise, accessible and effective manner.

• Fluency in English, both spoken and written, is essential.

• Ability to effectively plan and prioritise workload within deadlines, and to set and meet high standards of delivery.

• Commitment to the vision of London as a National Park City and the success of the Ranger Programme.

Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.

Diversity and Inclusion

We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively. 

We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.

Salary and benefits

You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world. We pay all of our staff at least the London Living Wage.

This is a permanent role and the salary range is £30,000 to £34,000 dependent on experience. This may be a part or full-time role and we are open to applications for flexible working arrangements.

You will have 25 holiday days allowance per year (pro rata for part-time staff).

Following successful completion of a 3 month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.

This role will predominantly be carried out remotely from home and in person at our Visitor Centre in London, with regular meetings and site visits across London, so you must be based in the UK and be prepared for regular travel. 

You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.