Housing And Homelessness Jobs
Bradford, BD3 9NG
Closing date: 23rd May 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with the barred list DBS adult workforce Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Inverness, IV3 5JU
Closing date: 23rd May 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and PVG Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
Dundee, DD1 1NG
Closing date: 23rd May 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and PVG Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Hours: 40 hours, five days over a seven-day rota you will need some ability to work flexible days which will be discussed at interview.
About the role
We are recruiting for shop supervisor to join our Islington shop. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As shop supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
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Mandatory pension scheme, with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days
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Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 26 May 2024 (at 23:59)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As a Support worker with The Hope Foundation, your primary responsibility will be providing ongoing support to our tenants and service users, while working with them through support plans and growth plans, towards independent living.
The post-holder will:
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Provide support to tenants in line with project aims and goals, including but not limited to providing mentoring, advice, support plans, employment training, property searches, admin support and assistance with tenancy sustainability.
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Work collaboratively with other projects of The Hope Foundation to achieve organisational goals.
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Oversee project volunteers, manage rotas, and provide project updates to partners.
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Assist with project and organisational administration.
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Work collaboratively with partner organisations to source additional support options, training opportunities, and tenant referrals.
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Be a port of call for tenants regarding property maintenance queries and issues.
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Provide support to clients accessing other charity services for support and advice.
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Treat clients with the respect they deserve and support all people without judgement or discrimination.
Duties and Responsibilities
(1) Client Support
• Working with tenants through their individual development plans.
• Provide encouragement, advice, and support to tenants.
• Assist tenants with housing benefit applications, job searches and training.
• Liaise with agencies on behalf of tenants.
• Assist tenants with tenancy maintenance and basic life skills support.
• Work with individuals seeking support through The Community Hope Project.
(2) Property Maintenance
• Organise maintenance work within The Hope Foundation properties.
• Provide tenants with assistance in operating equipment and information regarding Health and Safety.
• Report any property or furniture damage/issues.
(3) Administration
• Keep tenant development plans, pen portraits, logs, and personal information up to date.
• Provide general admin support to organisation
Other duties
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To work within other areas of the charity or undertake other duties not listed in this job description, as may be required from time to time.
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To attend all staff meetings.
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To attend all relevant training opportunities.
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To contribute to ongoing growth and development of the Charity.
As a charity we are proud of our Christian Ethos and Culture and would expect applicants to be respectful towards this.
The Hope Foundation is committed to work with anybody and everybody regardless of background, race, gender, sexual orientation, belief or political view and we long for a world that operates in love and tolerance, we therefore welcome applications from anyone who thinks they would fit this role.
Requirements
The successful applicant will be expected to demonstrate the following:
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Knowledge and experience within the charitable sector, and support services
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Excellent communication skills
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Excellent IT Skills
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Excellent administration Skills
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The ability to build relationships and networks
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Current UK driving License – Desirable
The Hope Foundation exists to combat homelessness, loneliness and isolation across Liverpool and beyond.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is a key role as you will be part of a member’s journey out of homelessness. We aim to achieve stability in the person’s situation and work towards long lasting and sustainable change, using coaching principles and methodology.
Contract: 12-month fixed term contract
Hours: x2 vacancies 21 hours per week (part-time) OR x1 35 hours per week (full-time)
For the full-time vacancy we encourage applications from candidates who work in the sector or with any of our partner organisations and are currently looking for external secondment opportunities.
Location: Crisis Skylight Newcastle, City House, City Road, NE1 2AF
About the role
As a Housing and Homelessness Practitioner, you will be part of the coaching team to help motivate members with varying levels of engagement within the Skylight; some practice will be planned and structured with others more complex and requiring a multi-agency response.
The key to success will be your ability to integrate with the client services teams on a day-to-day basis; to make collaborative, consistent and psychologically informed relationships with colleagues and members.
About you
As part of the Lead Worker team you have a real opportunity to demonstrate your empathy for people experiencing homelessness. Sometimes members are distressed by their situation and this role would suit someone who is resilient, tenacious, compassionate, and creative. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential.
You will have experience in homelessness (directly or within a relevant sector) and have demonstratable skills in understanding homelessness legislation and advocating on behalf of people. We know that there are many factors that play a significant part in someone's homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential and transferable skills welcome.
You will have a track record of working with partner agencies, developing, maintaining strong working relationships, and collaborating to achieve the best outcomes for members.
You will be interested in evolving your skills and playing an active role as we continue to develop our service and coaching principles further.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 2 June 2024 (at 23:59)
Interviews are expected to be held on Wednesday 12 June 2024 at Crisis Skylight Newcastle, City House, City Road, NE1 2AF.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week, with sleep- in based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Workers.
Current Vacancy - 1x FTE/1 x FTC Support Worker role who will be allocated to work with customers at both sites.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Floating Support Worker
Assignment Duration: 2-3 months
Location: Borough of Hounslow, Office based East Hounslow
Pay: £14.40+holiday pay = £16.14 per hour or £18.00 umbrella per hour
Hours: Monday - Friday, 09:00-17:00
Travel expenses during shift are covered
Enhanced DBS required - must be issued within the last 12 months or on the update service
Overview:
We are seeking a dedicated Floating Support Worker to work within a new service aimed at providing essential warp-around support to vulnerable residents in the Borough of Hounslow. This temporary role offers a unique opportunity to be a part of a new team of 20 experienced staff members including two team leaders and the service manager. Delivering crucial assistance to individuals striving for independent living.
The successful applicant will be a part of an experienced team, providing tenancy sustainment advice and independent living skills to those who need it most
Duties:
- Oversee a case load of 30 varying support needs clients.
- Organising your week by booking appointments with each client.
- Writing up the monthly and weekly reports using clear written communication.
- Helping your clients with budgeting, advising around what they can afford and how to get the most out of their financial position.
- Help each client maintain their tenancy, reporting any damages, help each client keep on top of their financial responsibilities.
- Support clients emotionally.
- Empower you clients and encourage them to take up hobbies, attend appointments and apply for work, education, or training.
- Promote independence and teach life skills to enable clients to move on out into an independent lifestyle.
If you feel the above opportunity is missing your application, then apply now!
Or refer someone! Each successful referral will earn yourself a £70 Love to Shop voucher!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Renewal Programme is a thriving community development charity that relies heavily on volunteers for the successful delivery of our varied projects. With over 100 active volunteers per year, we are looking for an experienced Volunteer Coordinator to fill a 12-month maternity cover role. This post is crucial to our mission, focusing on the development, growth, and delivery of our vital volunteer program. Your role will directly impact our community, enabling us to provide rewarding and high-quality experiences for our incredible volunteers and further our reach and positive change in Newham.
As a central figure in our varied community development work, you will lead on harnessing the power of volunteering. Your responsibilities will span across implementing effective volunteer management strategies, enhancing volunteer engagement and recognition, and fostering strong community partnerships.
You will be a dynamic individual with strong leadership and organisational skills, a passion for volunteering, and a proven track record in volunteer management. You will need to be self-motivated, capable of working both independently and as part of a team, and committed to our values of dignity, inclusion, collaboration, and empowerment.
Key Responsibilities Include:
Volunteer Program Development: Implementing strategies aligned with our goals, maintaining policies for effective management, and collaborating across departments to identify and fulfill volunteer needs.
Recruitment and Onboarding: Crafting clear volunteer roles, developing diverse recruitment strategies, and ensuring a robust onboarding process to integrate volunteers into their roles effectively.
Training and Development: Supporting training programs to equip volunteers with necessary skills, providing ongoing support, and collaborating with external organizations for additional training opportunities.
Engagement and Recognition: Developing strategies to boost volunteer motivation, organising events to foster a sense of belonging, and maintaining communication to keep volunteers informed and appreciated.
Data Management: Utilizing our database to track volunteer information and impact, ensuring data protection compliance, and generating reports to monitor program performance.
A bit about us...
For over 50 years, the Renewal Programme has been a cornerstone of the Newham community, supporting over 3,000 individuals annually. We champion those at risk and marginalised, including migrants, refugees, the homeless, and those facing barriers due to language or poverty. Our mission is stand alongside those who struggle, inspiring hope and offering opportunities for connection, growth and progress.
Why Join Us?
This role offers a unique opportunity to contribute significantly to our community, supporting a wide range of individuals and making a tangible difference in their lives. You'll join a dedicated team in a respected charity, gaining invaluable experience and playing a key role in driving our mission forward.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages.
Full details of the role are set out in the attached job description and person specification. Please note that an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.
You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.
Our values
Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.
We are looking to recruit a part time Older People’s Money Management and Support Coordinator (21 hours/week) to be responsible for providing essential financial guidance, support and advocacy to Customers living in Gateway’s Older Peoples Schemes. Your primary focus will be to help older residents manage their finances, access appropriate benefits, and develop financial literacy skills. We can offer a hybrid working arrangement for this part -time position - you will be able to split your time between working from our office in Mile End and working alongside our residents in our Sheltered schemes in Tower Hamlets.
Your accountabilities will include but not be limited to:
· Working closely with Income/Housing Teams in reviewing pre-eviction cases ensuring appropriate support has been offered prior to action.
· Providing a customer focused service where we help to empower residents to sustain their tenancies, delivering both welfare benefits advice and money guidance support.
· Financial Guidance: Provide expert advice and guidance to older residents on financial matters, including budgeting, debt management, banking, and money-saving strategies.
· Benefits and Entitlements: Assist residents in understanding and accessing relevant benefits, allowances, and grants, providing support with applications, appeals, and assessments.
· Financial and Support Assessments: Conduct comprehensive financial assessments with older individuals to determine their income, expenditure, and financial needs, identifying areas for improvement or intervention.
· Budget Planning: Help residents develop realistic budgets and financial plans, considering their income, expenses, and financial goals, and offering ongoing support to ensure their successful implementation.
· Financial Literacy: Organise workshops, training sessions, or one-on-one coaching to enhance residents' financial literacy skills, empowering them to make informed financial decisions.
· Record-Keeping and Reporting: Maintain accurate and confidential records of financial assessments, support provided, and outcomes achieved, ensuring compliance with data protection regulations, and producing reports as required.
QUALIFICATIONS AND SKILLS:
· Extensive knowledge of a wide range of benefits (including welfare reform)
· Experience of working in advisory role with the public
· Experience of handling case work and referring to relevant organisations
· Knowledge of completing applications for benefits, grants, appeals and funding.
· Understanding the principals of budgeting for low-income families
· Good understanding of equality and diversity.
· Operate flexible working hours to make sure all customers have access to this service.
· Sound knowledge of financial management principles, budgeting techniques, debt management strategies, and benefits systems in the United Kingdom.
The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. You'll need to live our one team culture. If this sounds like you, we look forward to receiving your application.
Our benefits package includes:
· Annual Leave: starting at 28 days, plus Bank Holidays
· Subsidised Health and Wellbeing Membership
· Simply Health – help towards the costs of dentist, optician, and private medical appointments.
· Employee Assistance Programme – including free legal, financial and counselling advice.
· Pension – up to 10% employer contribution
Please note only shortlisted candidates will be contacted.
CLOSING DATE: Wed 30th May 2024
INTERVIEWS: TBC
Previous applicants need not apply.
Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.
GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community
The client requests no contact from agencies or media sales.
Are you a Solicitor with experience of housing and homelessness law? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About The Team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home.
About the role
You will be working under our Legal Aid contract, delivering legal advice and representing tenants at Doncaster and Sheffield courts under the Housing Loss Prevention Advice Scheme. Delivering systemic change through legal challenge to prevent homeless will also be a key part of the role.
About You
Qualified as a Solicitor, you will have a strong knowledge of housing law and be used to managing your own caseload. If you meet the Supervisor status for legal aid purposes that would be preferable but isn’t essential, as is experience of working under a legal aid contract.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Assistant Rent Income Officer
Agile working from London and home working £31,703 - £35,578 pa
Are you looking to gain experience while working for a leading housing and homelessness charity?
Our client is looking for 2 people to join their dynamic and friendly Rent Service Team in Assistant Rent Service Partner roles.
This busy team processes Housing Benefit payments from 55 local authorities in the UK and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:
- Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
- Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
- Use your sound influencing skills in the recovery of former tenant rent arrears.
- Communicate effectively to provide high levels of customer service to internal and external stakeholders.
In this role you will be required to work for at least 2 days per week from their office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. They support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
They think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:
- Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
- An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
- The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
- Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
- Good organisation and the ability to effectively prioritise your own time and workload.
Closing date: 10am on 3 June 2024
Interview and assessments on: 12-14 June 2024
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Join our team as a Mental Health Homeless Prevention Worker, playing a pivotal role in supporting individuals within the Leeds & York Partnership Foundation Trust (LYPFT) – CMHT community. You’ll work collaboratively within an inclusive recovery-focused approach, you will work closely with Accommodation Gateway, Care Coordinators, and other housing support services to facilitate housing transfers, resettlement and secure housing options.
If you have
· Strong communication and interpersonal skills.
· An understanding of the Care Programme Approach (CPA).
· The ability to work professionally with a client focus.
· A full UK driver’s license and access to a vehicle for work.
Then we think this role would be great for you!
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!
What’s in it for you?
Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:
· Commitment to flexible working
· Hybrid working (where applicable)
· 25 days annual leave plus bank holidays, rising to 30 days
· Many learning and career development opportunities, with paid and tailored training
· Free Employee Assistance Programme 24/7 including access to counselling and GP services
· Employer contributory pension scheme
· Good maternity, paternity, and adoption benefits
· Care workers discounts
· Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
· Health and wellbeing opportunities
· Cycle to Work Scheme
· Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
As an organisation we believe people can only be at their best and thrive when they can be their authentic self!
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
The client requests no contact from agencies or media sales.
Percival are excited to be working exclusively with the Leybourne Grange Management Community Interest Company (LGM CIC) to help them appoint a new Facilities & Contracts Manager. This is an excellent opportunity for an Estates & Property Management professional to join an amazing organisation, and to utilise their skillsets and experience and add value to the organisation.
The role
As the newly appointed Facilities & Contracts Manager you will be performing an interesting and broad role where the duties and responsibilities will include overseeing the day-to-day operational management of the community buildings, reviewing and negotiating contracts/leases and identifying revenue generating opportunities. This role will involve working a 4 day week out of their office and site based near West Malling in Kent, and you will have people management responsibility for two direct reports.
In this role you will provide leadership and management across a well managed and diverse estate and the residing community. You will be involved in the day-to-day management and administration of the LGM CIC and work with the Board to ensure that the forward plan is developed in a sustainable way.
The organisation
Leybourne Chase is a housing development of 733 homes set within stunning 140-acre grounds in West Malling, Kent and consists of a variety of outdoor spaces, parks and formal walled garden. Leybourne Grange Management Community Interest Company (LGM CIC) is a not-for-profit organisation that runs two community facilities, gathers lease income from various lessors on site and arrange community events and volunteering opportunities.
Your experience and skillsets will include :
They are looking for candidates with good experience working in facilities and contracts management either through a paid role or in a voluntary capacity.
- A minimum of 5 years experience working directly with residents in a Facilities Management or Contracts Management role, in either a work or voluntary capacity.
- Experience of planning, delivering and evaluating projects, activities and events
The salary offering for the successful candidate is £35,000 for a 4 day working week.
Both Percival Resourcing and our client value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact our Recruitment Director Adam on [email protected]
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy
Rent Income Officer
London, Tower Hill Agile and Home Working
£39,227 - £42,618
Are you interested in working for a leading housing and homelessness charity and using your rent income knowledge and experience?
Our client is looking for 2 experienced Rent Income Officers (Rent Service Partner) to join their dynamic and friendly Rent Service Team. This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives.
In the role of Rent Service Partner, you will:
- Deliver a high quality rent collection and arrears recovery service, supporting our clients by working towards minimising rent arrears and maximising client income.
- Oversee a busy and varied case load of rent arrears cases ensuring outcomes are achieved in a timely manner.
- Use your attention to detail and expert knowledge to complete accurate court applications and present cases to court.
- Provide an accurate, sensitive and responsive rent account enquiry and information service.
- Work closely with key stakeholders, being the lead liaison with Local Authorities for a designated caseload.
In this role you will be required to work flexibly for at least 2 days per week from their office in Tower Hill, London. This allows for training, team building, line management and other relationship building opportunities. They support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
They are looking for people with experience of working in a rent service, income collection or credit control team, with good problem solving skills and the ability to work as part of a team. If you can demonstrate the below, we encourage you to apply.
- Proven experience of using prioritisation and organisation skills to oversee a busy case load of rent arrears cases.
- Knowledge of the court system and legal process relating to debt recovery, and experience of presenting cases to court.
- Excellent communication skills with the ability to build effective liaison with tenants to provide quality advice and support, as well as other internal and external stakeholders.
- Proven ability of using relevant software packages (e.g. Pyramid Rent Accounting) and other IT applications and databases, such as Microsoft Office to support effective working practices in a busy target driven role.
Closing date: 10am on 10 June 2024
Interview and assessments on: 24-25 June 2024
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.