About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
A unique housing procurement opportunity…
About the role
You’ll join our new Rapid Rehousing Team at an exciting time, delivering an outstanding pan London property procurement service across the private and social rented sector and contributing to the delivery of Housing First and Crisis at Christmas. Working alongside Housing Coach services, you will identify appropriate matches of tenants and homes.
It’s a role requiring a creative approach as you partner with both Social and Private landlords and our members. You will work collaboratively with the Housing Coach and other staff across our 3 London Skylights to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity!
About you
You’re known for your creative approach to solving problems and you have experience of sourcing, procuring, allocating homes and making tenancies work for tenants and landlords. You know the London housing market and the barriers and opportunities faced by people moving out of homelessness and into housing. Understanding of housing law is essential along with the ability to develop, build and maintain key relationships.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sound likes the opportunity for you, please click apply to be directed to our recruitment portal. The job description is available by clicking on the 'Additional Details' button in the upper right corner.
If you need to request an application in an alternative format, please contact the HR Team using the contact information on the Crisis jobs site.
Closing date: 10th November 2019 (11.59pm)
Interviews: w/c 18th November
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
Person Specification
Essential
- Excellent understanding of the London rental housing market
- Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing – with the ability to identify any perceived differences to the benefit of all parties
- Experience of sourcing and procuring properties
- Experience of allocating, letting and sustaining tenancies
- Effective negotiation skills with the ability to mediate between parties who may have different priorities, and to broker agreements
- Excellent verbal communication skills with experience of making presentations and contributing in meetings
- Excellent written communication skills including updating webpages, writing reports and documents such as newsletters
- Ability to work as part of a team and proactively on your own initiative
- Excellent organisational skills, including keeping detailed records, including financial information
- Willingness to travel within London as required
- Commitment to Crisis’ purpose and values including equality and social inclusion
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
Are you passionate about supporting an end to Rough Sleeping and joining our London Outreach teams at this crucial time of the year?
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association our clients are at the heart of what we do. We provide a bed and support to more than 2,700 people a night who are either homeless or at risk, and work to end homelessness and rebuild lives. Our work is ongoing, but, throughout the winter we will be providing more support to more people to ensure no one has to sleep rough throughout the coldest months of the year.
When working as an Outreach Worker you are involved in making contact with people sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.
We are looking for highly motivated people who share our ambition and have some experience of dealing directly with the public and/or customers in a busy service environment. Great communication skills and experience of working effectively with others is essential in this role.
This role will suit someone with experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour. You will also have some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. If you have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills we want to hear from you.
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
Flexibility is required as you will be working outreach shifts at unsocial hours in accordance with the rota that may include, early, late and night shifts.
In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.
If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we encourage you to apply.
We will be holding a Winter Recruitment Fair on 23, 29 and 30 October from 5 pm – 8 pm and on 26 October from 10 am – 4pm, providing the opportunity to find out more about St Mungo’s, our Services and our current job opportunities. Please search for ‘St Mungo’s Winter Recruitment Fair’ on the Current Vacancies page on our website to find out how to register your interest.
If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the ‘Apply Now’ button.
To view the job description, and guidance on completing your application form, please download the 2 documents at the top of the page.
Closing Date for applications: 10.00am, 4 November 2019
Interview and Assessments: Held between 15 and 26 November 2019
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
A charity who provide vital help to homeless people are recruiting for an experienced Work and Learning Coach to cover a short term, part time contract until end of Jan 2020.
Salary: £19,419 for 21 hrs (about £32k FTE).
You will need to be available to interview on 30th October and have a notice period of no more than 2 weeks.
The role is 21hrs per week (flexible over the working week). You must be willing to travel by car across South Yorkshire for day to day outreach delivery. You must also be available on Monday mornings to attend outreach meetings with colleagues in the head office.
The role and requirements:
As the Work and Learning Coach, your role will develop and deliver a high quality coaching and IAG service for a case load of homeless and vulnerable adults experiencing unemployment. You will deliver outreach working within hostels, community centres and public spaces. You will use appropriate assessment tools to identify circumstances and barriers in order to inform the client's support needs and will support them in pro-active job search including training in job search skills and well as one to one support writing CVs and making applications.
To be considered, you must have experience successfully using IAG and job coaching approaches for vulnerable people such has the homeless or those who are socially excluded. You should hold an IAG qualification and will understand the barriers unemployed people, in this case, homeless people, face in accessing training and employment. You will also need to have exceptional communication skills to liaise with a range of people and agencies.
Closing date: 8am Friday 1st March 2019
Application requirements: CV with a supporting statement.
To apply and to receive a person specification, please send your CV to [email protected] quoting reference number J72238DT
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy.
Our areas of expertise enable us to provi... Read more
Bank/Casual Support Workers - Homelessness
£10.55 - £11.71 per hour*
Extra pay for Bank Holidays
London-wide
Are you looking for a role where you can work flexibly and choose from of a variety of working hours that suit your needs? If the answer is yes, then read on.
Whether you are looking to work days, evenings, nights or weekends only; we may have something perfect for you. We are looking to increase our current pool of Locum Bank/Casual Support Workers in order to meet the needs of our services and our future development plans.
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
As a Locum Bank/ Casual Support Worker you will provide effective day to day shift cover that supports the aims of our Projects and encourages the full participation of our clients.
You will also take part in all aspects of the daily running of the Projects, including working with our clients in line with their agreed support plans.
Working alongside team staff members, you will play a crucial role in ensuring and providing a consistent and quality service that is focussed, flexible and responsive to the clients we support and / or provide accommodation to.
To be successful, you will have an understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks. You will also have the ability to deliver a quality customer focussed service and adapt to the needs of clients and the service. Sound I.T and numerical skills along with a flexible, resilient and thoughtful approach to your work are also key.
In return we will provide you with a comprehensive induction and core training, to equip you with the tools to successfully carry out your work.
*Hourly rate under review
To find out more and to apply, please visit our website.
Closing date for applications: Midnight, 3rd November 2019
Assessment Centre: will be held: 8-12th November 2019
Interviews: w/c 18th November 2019
This post will require an Enhanced DBS check to be processed for the successful applicant.
SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. In the London Homelessness Awards 2019 one of our Projects has been commended for their work
Finance Assistant - Housing
Hours: Full time - 40 hours per week
Contract: Permanent
Location: New King Street, Bath
Salary: £20,000.00 - £22,000.00 per annum (depending on experience)
Closing Date: Thursday 31st October '19 (12 noon).
Julian House is a homeless charity with ambitions to support more people than ever before, we are committed to helping the most marginalised in society. Whether it be homelessness, mental health problems, substance abuse or a combination of them all, our passionate team provide housing and support around the clock to those most in need; this is what makes Julian House the charity that it is today!
The opportunity:
We are looking for a Finance Assistant – Housing who will be responsible for social housing rental income administration and reporting. Social housing rental income is a critical and significant part of Julian House’s total revenue.
Your responsibilities will include:
- Processing housing benefit and service charge payments in the client database and accounting system
- Processing weekly housing benefit claims
- Calculating social housing rental charges, voids and bad debt
- Producing reports on all rental activities
- Acting as the main point of contact with Local Authorities
- Ensuring that active payment status is achieved for all housing benefit claims
- Reconciliation of housing rental income due in client database to accounting system
Please download the job description for a full description of the role.
Who you are:
You have a desire to work within a busy finance team of an exciting and growing charity. You are honest, have an eye for detail and behave in a professional manner. You are IT proficient with Microsoft Excel and Word and have experience using accounting software or databases. This role would suit someone who is highly organised, is a good communicator and is able to manage working to deadlines. You are ready to take ownership of a function which is vital, not only within the finance team, but to the entire organisation. You must be able to commit to Julian House’s values, including a commitment to equality and diversity and ability to empathise with its service users.
What we’re offering:
We offer a competitive salary and a range of benefits including a generous pension scheme and leave entitlement, health care offering and reduced rate city centre parking. Benefits include:
- Cash health care plan
- Up to 26 days annual leave (depending on length of service)
- Employer pension contribution (up to 6% of your gross salary)
- Employee Assistance Programme
- Staff Award Scheme
- 20% Discount at Julian House Shops.
Julian House has a supportive culture, providing regular supervision and line management alongside externally facilitated reflective practice which enables staff to look after their own health and well-being whilst giving their best in their roles.
Closing date:
Please submit Cover letters & CV’s early as they will be reviewed as soon as they are submitted, and suitable candidates may be called into interview before the role closes.
If the right candidate is appointed before the closing date, then the advert will be removed, and all unsuccessful applicants will be contacted.
To Apply:
Please apply via our website and upload a CV and Cover Letter outlining why you would fit the role.
At its foundation, Julian House was set up to offer direct support to some of the most marginalised people in society – the homeless. Ini... Read more
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A Christian-based charity working with homeless families in the London Borough of Haringey seeks the following team member with experience of working in a multi-cultural setting and who could be considered a self-starter:
OUTREACH ADVICE WORKER
28 hour post (4 days per week)
NJC scale 24: £29,828 pro rata (includes OLW £1,923)
Purpose of the role: To provide wide-ranging general advice, support and advocacy to homeless families.
Applicants must have significant experience of working with clients with complex needs.
The ideal person will have:
- Excellent working knowledge of housing law, welfare benefits, asylum and immigration and legislation relating to EEA Nationals.
- Excellent communication and representation skills
- Experience of managing contracts and quality standards
- Experience of monitoring and service development
- Ability to speak a community language is desirable
- OISC Level 1
You must be highly motivated and committed to providing a first class service and be able to organise your own workload to deliver advice and support to the highest standards.
Closing date for applications is 5pm Thursday 14th November 2019.
This post is subject to a DBS Check.
This post is funded by the National Lottery Community Fund.
Previous applicants need not apply.
CARIS Haringey is a Christian-based charity working with homeless families in the London Borough of Haringey.
Our vision:
To emp... Read more
The client requests no contact from agencies or media sales.
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The Ashley Foundation is a homelessness charity which offers accommodation with support to vulnerable single homeless people, delivering responsive and innovative support to a wide range of individuals in a variety of challenging situations.
We work closely with people aged 18 years and above who need short term housing related support. We are looking to fill the following vacancies:
Support Officer x 1: Permanent contract available based at one of our Blackpool hostels and across our move-on flats.
Ideally you will have experience of working in supported accommodation or a housing management setting. You will be able to relate purposefully and communicate effectively with people in a manner which shows sensitivity and understanding of their needs. You will have the ability to manage complex and difficult situations in relation to people and demonstrate a non-judgemental approach.
Using your well-developed knowledge of local resources in Blackpool and your understanding of the support needs of vulnerable people, you will play a key role in helping us deliver a first-class service that coaches people to reach their goals following an agreed action plan.
This is an exciting and challenging role, which means you need to be organised to balance several on-going tasks at the same time, whilst understanding the importance of accurate and timely recording. You will manage your own caseload as part of a supportive team.
You will have excellent organisational skills, enjoy problem solving and be comfortable working to deadlines. You will have good ICT, communication and numeracy skills with a commitment to client involvement.
Come and join one of our knowledgeable, supportive, professional and friendly team providing holistic housing support to single vulnerable persons in need. You will receive excellent training, regular supervision and plenty of development opportunities together with a competitive salary and good terms and conditions.
You need to be a driver with access to a vehicle for work purposes.
The Ashley Foundation is a registered homeless charity established in 1997 for the provision of accommodaton and support to single, vulnerable ... Read more
The client requests no contact from agencies or media sales.
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Fixed Term until March 2020 (Subject to ongoing funding)
The Passage provides a range of support services to homeless and vulnerable people in London. Our mission is to provide resources which encourage, inspire and challenge homeless people to transform their lives.
Are you looking for a new direction and opportunities?
If you are, an exciting opportunity has arisen for a dedicated and passionate professional to join KHP Pathway Homeless Team in Kings College Hospital.
We are looking for a highly motivated individual with strong commitment to support homeless patients in a hospital setting. The key aim will be to ensure safe, appropriate, effective and sustainable discharges that meet the needs to clients.
The role includes rotation to work across all the sites.
The post holder will work in partnership with other members of their own multi-disciplinary team, as well as other hospital teams and outside agencies in order to achieve successful discharges. The post holder will work both on the wards, and in A&E, and may need to outreach into the community to support patients post discharge.
The successful candidate will have experience of working with homeless clients with addictions or marginalised individuals or groups. They will also have basic knowledge of undertaking holistic assessments.
An enhanced DBS check is required for this post.
To apply, please visit our website.
Closing Date: 1pm, Wednesday 30th October 2019
Interview Date: Friday 8th November 2019
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more
Salary:Circa £28,200 per annum + Excellent Benefits
Location: London, Holborn
Contract: 12 Month Fixed Term Contract Maternity cover
An exciting opportunity has arisen to join the Events Team at the National Housing Federation.
The Federation represents housing associations and campaigns for better housing; we run over 130 conferences, exhibitions, webinars, networking events and awards ceremonies, which provide housing leaders with the guidance, information and inspiration they need to solve the housing crisis and deliver great services for their customers and communities.
We are looking for an Event Organiser to join a busy operations team to co-ordinate the planning and delivery of a range of commercial conferences across the UK for numbers ranging from 100-1300 attendees. Some of your responsibilities will include;
• Collaborate across the event teams and with stakeholders to ensure seamless delivery of first class events
• Act as the main point of contact for speakers and sponsors
• Source and negotiate best deals with venues, contractors and suppliers
• Manage project based budgets and submit monthly income forecasts
• Work closely with marketing team to deliver marketing plan including copywriting as required
• Coordinate all onsite event activities including staff, speakers, venue and onsite contractors
• Analyse and report against event performance and make recommendations for future events
You will be working as part of a friendly team, who are focused and passionate about events. We are looking for someone who can drive projects forward, juggle conflicting priorities and deliver memorable event experiences for our delegates.
The role is focused on delivering a range of profitable events to deadline and achieving operational and performance targets. We expect the successful candidate will have a strong conference background, excellent communication skills and the ability to work under pressure. A small amount of UK travel is involved.
The Federation is proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to ensuring our workforce reflects the diversity of the society in which we live and encourage applications from people of all different backgrounds, regardless of all protected characteristics or social background.
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Closing date for applications: 30 October 2019 (midnight)
Interview date: 12 November 2019
The National Housing Federation is the voice of affordable housing in England. We believe that everyone should have the home they need at a pri... Read more
About us
Crisis is the national charity for homeless people. We help people directly out of homelessness, and campaign for the changes needed to solve it altogether. We know that together we can end homelessness.
About the role
Crisis’ ambitious Marketing and Communications team is growing, so that we can build large-scale public support for our goal of ending homeless for good. This exciting new role will help to lead a step-change in our marketing activity, bringing together our existing marketing and digital functions with newly created digital marketing and supporter engagement teams.
Benefits
As a member of the team you will have access to wide range of employee schemes and benefits including:
- Interest free season ticket loan
- Interest free bicycle loan
- Rent deposit loan scheme
- Childcare voucher scheme
- 8% employer contribution pension
Alongside our excellent staff benefits, we are committed to your ongoing training and development to build your skills, experience, and career.
How to apply
Please click apply to be taken to the Crisis online jobs portal. The job description can be downloaded by clicking the 'Additional Details' tab to the upper right hand side of our advert.
Closing date: Sunday 3 November
Interview dates: Thursday 21 November
At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds. If you need to request an application in an alternative format, please contact the HR Team using the information on the Crisis Jobs site.
Person Specification
Essential
1 Substantial experience within a marketing or digital role at management level
2 Significant experience of leading digital and marketing programmes and campaigns with demonstrable impact
3 Excellent digital marketing knowledge with experience across content, social media, email, search and digital advertising
4 Ability to design and implement a compelling content strategy which meets multiple organisational objectives
5 An audience-centric approach with experience of commissioning, analysing and applying audience insight from a variety of sources
6 Solid understanding of supporter engagement principles and experience of designing customer/supporter journeys across multiple touchpoints
7 Experience of building digital capabilities across an organisation
8 Very strong people management skills, with the ability to inspire teams across functions to work in an integrated way
9 Very strong relationship building skills at all levels and across a complex organisation, approachable and confident
10 Strong project and stakeholder management skills
11 Excellent written and verbal communications skills with the ability to influence a range of audiences, both internal and external
12 Commitment to Crisis’ purpose and values including equality and social inclusion
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
SUPPORT PLANNER x2, SHERWOOD STREET CENTRE, MANSFIELD, FRWK06 £18,476 - £20,531 FTE, 37 HPW, PERMANENT
Sherwood Street Centre is a 24 hour service that provides 15 units of core accommodation for 15 individuals with complex needs and also 39 units of dispersed housing in the community.
We are looking for reliable and self-motivated candidates who have experience of working in a community setting supporting individuals in tenancies managed by Framework.
You will be expected to prepare and document support plans including managing risk, need, engagement, and to help service users achieve objectives and move forward to more permanent accommodation.
A knowledge of tenancy issues would also be useful and you will be expected to work alongside housing management to address any tenancy related issues / concerns.
There may be occasions when you will be required to support the core hostel, so an understanding of issues faced by people affected by homelessness, and an awareness of support needs of clients who have complex needs is essential
The main functions of this role will be:
-
To build the skills of service users to empower them to maximise their independence
-
To contribute to the achievement of contractual obligations
-
To work in partnership with other agencies to maximise service delivery
-
To assess individual service users skills and needs and to work positively with risk
-
To prepare documented assessments and support plans with service users
-
To support the service users to engage with move on plans
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Assistant Operations Manager – Supported Living
You will join our client as an Assistant Operations Manager to assist the Operational Network Manager to manage a diverse service to a number of people we support in the Rochdale area.
Assistant Operations Manager Responsibilities:
You will be responsible for managing and supporting staff and monitoring the standard of the support being provided. You must be fully flexible and be able to undertake on call duties.
Assistant Operations Manager Requirements:
To apply for the role, you must be currently working in a substantive Team Leader post or higher. You must have effective people management skills, experience of leading and supporting positive change and working with people with complex needs.
About Our Client:
Our client is a leading, high quality social care provider for people with complex needs in the North West of England. With a background of over 18 years’ experience, they are a well-respected and highly regarded provider of specialist services tailored to the needs of individuals with complex needs.
They pride ourselves on working in partnership with individuals, their families, commissioners and local communities to develop personalised services which are tailored to fit the individuals they support. They also want to promote the independence of the people they support by providing opportunities to work with and in local communities.
Location: Rochdale, OL11
Job type: Part Time, Permanent, 30 hours per week, must be fully flexible and be able to work across all areas if required
Salary: £28,000 to £31,500 (FTE) depending on experience
Closing date: 5pm on Thursday 31st October 2019.
Interviews will be held Tuesday 12th November 2019
You may have experience of the following: Assistant Operational Manager, Deputy Operations Manager, Assistant Service Manager, Service Coordinator, Deputy Care Manager, Home Manager Supported Living Manager, Assistant Project Manager, Programme Manager, Operations Team Leader, Charity, Third Sector, NFP, etc.
Ref: 89810
The focus of this role is delivering telephone advice to customers referred to our Western Power Distribution Power Up project. This will involve providing accurate and appropriate advice on all aspects of home energy efficiency, along with some general administrative tasks including data inputting, updating customer records and mailing follow-up material.
We are looking for someone who is an good communicator, with an enthusiasm for giving advice about energy efficiency, who is keen to join a busy team at the forefront of CSE’s work.
Training on energy efficiency will be provided on appointment.
The client requests no contact from agencies or media sales.
Closing date: 29 October 2019 at 11.30pm
We’re looking for a client-focused individual with recent experience of providing specialist level housing, debt or welfare benefits advice, to join us as an Advice, Support and Guidance Worker and help ensure our clients get the support they need.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Shelter Birmingham is a dynamic city centre hub offering a holistic integrated advice and support service to the diverse residents of the city. We provide specialist advice and support to over 4,000 clients a year and are committed to delivering more of what we do to the people who need us most. All of our clients are offered a full range of interventions that will fully resolve their circumstances.
About the role
As Advice, Support and Guidance Worker, you will deliver an integrated, yet flexible, advice and support service aimed at advising clients on their rights and responsibilities and working as a team to then find and retain accommodation. Carrying out initial housing needs assessments and developing a strategy with the client, supporting them when moving into accommodation and connecting them with local support services are also key elements of this role.
About you
To succeed, you’ll need relevant experience gained working within housing , debt or welfare benefit advice and within a safeguarding framework working with vulnerable people or those with multiple and complex needs. We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, you work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
About us
Crisis is the national charity for homeless people. We help people directly out of homelessness, and campaign for the changes needed to solve it altogether. We know that together we can end homelessness.
About the role
We’re looking for a talented Multimedia Content Producer to create compelling video and audio content for our website, social media and external channels which will inspire audiences to help end homelessness.
This is a new role as a result of a growing and ambitious team, which is expanding its digital content and storytelling capabilities. You’ll work with colleagues across the wider organisation, including our frontline services and people directly affected by homelessness, to bring our work and our knowledge about homelessness to life through multimedia storytelling.
About you
You’ll be an experienced and skilled video producer and editor, able to work independently to develop concepts, script, shoot, produce and edit inspiring videos. You’ll bring a creative response to briefs, and be nimble in your approach to creating regular, engaging video material for our website and social media channels. You’ll be adept at putting contributors from a wide range of backgrounds at ease in front of the camera and be passionate about supporting people to share their stories.
Benefits
As a member of the team you will have access to wide range of employee schemes and benefits including:
- Interest free season ticket loan
- Interest free bicycle loan
- Rent deposit loan scheme
- Childcare voucher scheme
- 8% employer contribution pension
Alongside our excellent staff benefits, we are committed to your ongoing training and development to build your skills, experience, and career.
How to apply
Click to apply, you will be required to submit a CV, and a portfolio/showreel of your work.
The job description can be downloaded by clicking the 'Vacancy Details' button to the upper left hand side of our online advert.
Closing date: Sunday 3 November
Interview dates: TBA
At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds. If you need to request an application in an alternative format, please contact the HR Team using the contact information on the Crisis jobs website.
Person Specification
Essential
1 Experience of storyboarding, scripting, producing, shooting and editing video
2 Excellent editing skills and knowledge of Premiere Pro, After Effects and Audition
3 Ability to help shape creative briefs based on objectives
4 Experience of managing video and photo shoots
5 Ability to work with a wide range of people and put contributors at ease, including people who may be in vulnerable situations
6 An audience-focused and evidence-based approach, with the ability to apply audience insight to creative work
7 Solid understanding of the requirements of the main social media platforms (Facebook, Instagram, Twitter, YouTube and LinkedIn) and experience of producing and optimising content for these
8 Excellent relationship building, communication and interpersonal skills, with a collaborative approach and willingness to embrace feedback
9 Strong organisational, project management skills, with a well-developed ability to manage competing priorities and make decisions
10 Commitment to Crisis’ purpose and values including equality and social inclusion
Desirable
11 Experience of producing animation
12 Experience of producing podcasts
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.