Jobs for the Housing and Homelessness sector

PURPOSE OF POSITION

This role is responsible for the service delivery of an effective, high quality, person centred support service to residents with a background of rough sleeping and range of medium to high needs. These includes entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds.

They will be the principal providers of support to residents in the Harbour Project team and will also work alongside Assistant Support Workers, to promote resident engagement through the development of positive relationships with our residents and contributing towards the promotion of a fulfilling, safe and inclusive environment.

RESPONSIBILITIES & ACCOUNTABILITIES

 To be responsible to the Team Manager for the day-to-day delivery of the Harbour Project Team.

Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.

Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.

Conduct regular reviews of support plans and risk assessments as required.

Take a pro-active approach in multi-disciplinary support required for residents.

Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.

Ensure a high standard of customer service is upheld

To attend team meetings and take part in service policy and planning.

To participate in team meetings, team review days and other meetings as agreed with the Team Manager.

To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.

To respond and process all referrals made to the Complex Needs service and ensure those accessing the service meet the service eligibility criteria.

To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system.

To actively collect follow up information with regards to the outcome of reconnections and report

To deal with the immediate support needs of the residents as appropriate.

To assess resident safety and develop risk management strategies with the resident and other involved services.

To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.

To keep accurate records and statistics on referrals, service outputs and outcomes etc.

To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.

To ensure that all written work both for internal and external use is of a high standard.

To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.

To liaise and negotiate effectively on a day to day basis with outside agencies including the police, social services and other statutory and voluntary agencies.

To build and maintain good working relationships with colleagues.

Ensure that all duties and services provided are in accordance with policies and procedures.

To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

To undertake such other duties within the competence of the post holder which may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs

Experience of working with clients in a trauma-informed way with proven effectiveness

Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.

Demonstrate excellent customer service skills. Ability to develop good working relationships and rapport with residents and stakeholders.

Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner

Knowledge of Psychologically Informed Environments (PIE).

Demonstrable experience within local authority, voluntary, independent, charity or social housing sector

Successful track record of work with colleagues in order to achieve common goals

Working across agencies and / or partnership arrangements

Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

IT skills and particularly Microsoft Office packages

Knowledge, understanding or experience of working in a casework management system.

Knowledge in identifying and dealing with substance misuse issues

Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups

Understanding of health and safety in a supported housing setting

Abilities

Willingness and ability to work shifts including evenings, weekends and waking night shifts on a rota basis)

Ability to motivate those with complex needs to engage with meaningful activities

Evidence of effective de-escalation techniques.

Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

Ability to work co-operatively to achieve goals

Ability to set up and work according to schedules

Personal qualities

Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

Ability to act on own initiative and effectively under own direction, as well as productively within a team

Strong sense of responsibility and accountability

Awareness of own training and support needs

Desirable criteria

Experience of using In-Form as a case management system.

Qualifications relevant to supporting vulnerable adults

Full current driving licence

Successful track record in developing services in response to changing needs and demands

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

We are looking for a dedicated and proactive Reconnection Worker to join our Bournemouth, Christchurch and Poole Rough Sleeping Service. This is an exciting opportunity to support people sleeping rough to move away from homelessness by reconnecting them with accommodation, support networks and services in areas where they have a local connection, established support system or entitlement to assistance. Reconnection can take place both within the UK and internationally and aims to ensure that individuals can access the right support in the right place to sustain a move away from rough sleeping.

Working as part of a dynamic and highly successful outreach team, you will build positive relationships with people experiencing homelessness, carrying out assessments and developing personalised reconnection plans. You will work closely with local authorities, support providers, health services and community organisations to help individuals access accommodation, reconnect with family and support networks where appropriate and secure sustainable routes away from rough sleeping and a harmful street lifestyle.

In this role you will:

• Undertake assertive outreach across Bournemouth, Christchurch and Poole, engaging with people sleeping rough and carrying out comprehensive assessments.
• Develop and coordinate personalised reconnection plans, including arranging accommodation, travel, family mediation and access to support services.
• Work closely with local authorities, statutory services, health providers and community organisations to achieve positive outcomes for clients.
• Manage a caseload of clients, maintaining accurate records and monitoring progress towards sustainable reconnection.
• Support clients to access welfare benefits, healthcare, substance misuse services and other support that will assist them in moving away from homelessness.

This role involves working early mornings, evenings and weekends as part of a rota.

About you

We are looking for someone who is passionate about supporting people experiencing homelessness and who can build trusting relationships whilst maintaining a supportive but assertive approach.

To be successful in this role, you will have:

• Experience of working with vulnerable adults and an understanding of the challenges faced by people experiencing homelessness.
• Experience of assessing individual needs and supporting people through case management and support planning.
• Excellent communication and partnership-working skills, with the ability to engage effectively with clients and external agencies.
• An understanding of welfare benefits, housing options and support services available to people experiencing homelessness.
• Good organisational and IT skills, with the ability to maintain accurate records and manage competing priorities.

Above all, we are looking for a compassionate, resilient and motivated individual who is committed to helping people transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 6 July 2026

Interview and assessments on: 20 July 2026

About the role:

This is your chance to begin a career that changes lives – starting with your own. At Single Homeless Project (SHP), we believe in developing new talent and giving you everything you need to thrive in the homelessness sector.

You will be part of a mission that helps people across London – in Lewisham, Camden, Islington and Leyton – move from crisis to stability and towards a life they can truly enjoy. From day one, you will be supported by experienced colleagues and immersed in a training programme designed to give you the skills, confidence and knowledge to succeed.

As a Trainee Project Worker/Young Person's Worker, you will be based within a project team, working directly with clients or young people to build trust, create safety and support meaningful progress. You will help people settle into the service, engage with support, develop practical life skills, manage day-to-day challenges and take steps towards greater independence. Whether you are supporting adults or young people, you will play an important role in creating a consistent, encouraging environment where people feel listened to, respected and able to move forward.

As a Trainee Floating Support Worker, you will travel across London to meet clients in their homes and communities, tackling housing issues, supporting health and wellbeing, and helping them achieve personal goals. The work is varied, fast-paced and deeply rewarding, with every shift – whether early mornings, late evenings, weekends or bank holidays – bringing the chance to see real change happen.

In return, you will be part of a comprehensive and engaging Trainee Programme, with support around you from day one. You will learn through trainee-specific workshops, formal training, reflective practice, service visits and hands-on experience alongside knowledgeable colleagues across SHP. Over the course of the traineeship, which usually runs for up to 9 months with the possibility of fast-track at 6 months, you will build skills in areas such as housing, benefits, mental health, safeguarding and recovery-focused support. As your confidence and practice grows, your salary will increase at six and nine months, recognising your development and achievements as you build a meaningful career helping people move from homelessness and crisis towards safety, stability and independence.

*We are seeking to recruit a group of trainees to form a cohort starting between August - September. 

About you:

• You do not need previous experience in homelessness, supported housing or a formal support role — what matters is your passion for people, your values, and the transferable skills you bring from your work, study or life experience.
• You can build trust with others, listen without judgement and bring patience, empathy and consistency to people who may be facing complex challenges.
• You are curious, motivated and ready to learn — open to feedback, willing to ask questions, and excited to build your confidence through training, teamwork and hands-on experience.
• You bring energy, creativity and a problem-solving mindset, with the confidence to encourage people to recognise their strengths and take positive steps towards the life they want.
• You believe people deserve to be treated with dignity, fairness and respect, and you want to be part of work that helps clients feel safer, more hopeful and more in control of their future.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 28th June at Midnight

Interview date: Wednesday 8th, Thursday 9th and Friday 10th July online via Microsoft Teams

Please note, there will be a second round of interviews for those progressed from our initial first stage interviews in person in an SHP service. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About role:

Step into a role where your work matters from the moment you walk through the door. As a Project Worker at our Harrow Road Assessment Hub in Westminster, you’ll be part of a fast-paced, highly skilled team supporting people taking their first steps away from rough sleeping and towards safety, stability and the right next move. Westminster has some of the highest levels of rough sleeping in the UK, and this short-stay service offers intensive, person-centred support to people who may be facing crisis, multiple disadvantage and limited routes into accommodation.

No two days will look the same. You’ll carry out assessments, build trusting relationships, create and review support plans, manage risk, and help people navigate real barriers such as health needs, immigration, welfare benefits, substance use, mental health and access to housing. You’ll work closely with outreach teams, local authorities, health services and other partners to support people into safe, appropriate accommodation, whether that means reconnecting them with services in another area or helping them move forward into longer-term support.

At Single Homeless Project, we invest in people who want to grow. This role offers a brilliant opportunity to build frontline experience, develop your skills in trauma-informed support and multi-agency working, and progress within a charity that is serious about ending homelessness. If you’re looking for a role that will challenge you, stretch you and give you a real sense of purpose, this is a place to start something meaningful.

About you:

• You’re someone who can meet people where they are, build trust without judgement, and bring warmth, patience and purpose to people who may have been let down by services before.
• You have experience supporting people facing homelessness, multiple disadvantage, trauma, mental health needs, substance use or other barriers to safety and stability.
• You stay steady in busy, unpredictable environments — able to think on your feet, manage risk, prioritise well and keep people at the centre of every decision.
• You communicate with care and confidence, whether you’re writing clear case notes, working with partners, or having honest conversations with clients about their next steps.
• You’re ready to work flexibly across early, late and weekend shifts on a rota, bringing reliability, energy and compassion to a service where every day can make a difference.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 28th June at midnight

Interview date: Wednesday 8th July 2026 online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who have been homeless or vulnerably housed. The Seagull Project is a medium-support service providing housing for up to 40 residents across 7 properties in Brighton and Hove. The Seagull Project takes a harm-reduction approach, supporting individuals with a range of complex and multiple support needs, which may include the active use of substances.

The Seagull Project Manager will be responsible for overseeing the delivery of the service and manage a team of Support Coordinators, ensuring a high standard of person-centred and trauma informed support is consistently provided to residents. In addition, the Project Manager will be responsible for supporting the team to manage risk, enabling residents to live safely and are supported to work toward their goals. A comprehensive understanding of safeguarding procedures and risk management is necessary for this role.

Job Type: Full-time, 1 year contract with possibility of extension.
Schedule: Monday - Friday (9am-5pm).
A full driving licence, use of a vehicle and business insurance is essential for the role.

Responsibilities:

• Oversee the referrals and assessments process, working closely with Brighton and Hove City Council.
• Attend regular meetings with the Supported Housing and Commissioning Team, providing relevant updates about the service and residents.
• Support the welfare team with incidents and provide out of hours support on designated days, in line with the on call rota.
• Work in partnership with local services to provide comprehensive and holistic support.
• Ensure staff deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority.
• Work toward organisational and Brighton and Hove City Council targets.
• Support the team to coordinate and accompany residents to key appointments, including but not limited to GP visits, recovery services and probation meetings.
• Manage a team of three Support Coordinators and a Team Leader, providing regular work reviews, casework supervisions and team meetings.
• Produce monthly reports about the service, to be shared with the Head of Service and Directors.
• Work collaboratively with the Finance Manager to address longstanding challenges relating to rent and service charge.
• To promote a harm-reduction approach to the management of incidents, with the aim of supporting residents to maintain their housing.
• Conduct critical incident debriefs and provide emotional and psychological support to the team, whilst signposting to the Employee Assistance Scheme and other relevant specialist support.
• Work with the team to create support plans and risk assessments, ensuring these are reviewed and updated regularly.

Experience:

• 1 year supporting vulnerable adults.
• 1 year experience leading, supervising or managing a team.
• Experience in a similar or related role, with a good understanding of the sector.

Benefits:

• Potential early finish on a Friday
• 25 days of A/L, increasing again after first year of employment.
• Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
• Monthly wellbeing activities - such as badminton and bowling.
• Annual team building event.
• Office closed on bank holidays.
• Refreshments.
• Training and development opportunities.

Internal title: Citadel London Manager

Location: London, Greater London (hybrid - office 2 days a week and regular travel across London)

Salary: £48,365 per annum (inclusive of London weighting)

Hours: 35 per week (full time)

Contract: Fixed term (until 31 March 2027)

Closing Date: 4 July - please note that we retain the right to close applications early if we find the right candidate, and will be interviewing on a rolling basis.

About the role

As Project Manager, you will provide supportive line management to six Coordinators working in North-East and South-East London. You will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.

About you

You will be a confident leader who is skilled and comfortable in building relationships and influencing people, and passionate about the role of the community in ending homelessness.

Essential skills include: 

• Experience of managing teams in the homelessness, housing or voluntary and community sectors
• Strong relationship building skills
• Ability to motivate and support staff and volunteers
• Excellent communication and organisation skills 

About Citadel

Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

Accommodation Support Worker(Future Roots 2 Project) 
Salary Banding: £28,893 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.  (£85 per night shift required / £50 per on call shift)
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required  - Candidates must have a full driving license and use of own vehicle for business purposes.

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures.

About the service

Future Roots Hatfield provides supported accommodation for six young people. The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment.

We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts.

Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently.

Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow.

About the Role

We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence.

This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts.

The Difference You’ll Make

In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures.

You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone.

The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency.

 What You’ll Be Doing

You’ll have a varied and meaningful role, including:

• Managing a diverse caseload with different needs and priorities
• Building trusting, professional relationships with young people
• Delivering 1:1 and group sessions focused on independent living skills, such as:
  • Understanding rights and responsibilities
  • Setting boundaries and making decisions
  • Health and wellbeing
  • Education, employment and volunteering
  • Budgeting, rent and managing money
  • Everyday practical living skills
• Supporting the screening and interview process for new residents
• Facilitating group activities and workshops
• Responding to breaches of house rules in line with policies
• Identifying and managing risk, including safeguarding concerns
• Working collaboratively with colleagues to provide consistent support
• Liaising with external agencies and partners
• Keeping accurate and timely records
• Taking part in the on-call rota (after probation)
• Supporting occasional paid sleep-in shifts

What We’re Looking For

We’re keen to hear from people who are:

• Compassionate, resilient and motivated to make a difference
• Skilled at building relationships and setting healthy boundaries
• Confident communicators with strong interpersonal skills
• Organised, reliable and able to manage competing priorities
• Knowledgeable about safeguarding, confidentiality and professional boundaries
• Flexible and responsive to changing needs

You’ll also need:

• A full UK driving licence and access to a vehicle for work
• An understanding of the challenges faced by young people experiencing homelessness

Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel supported, valued and able to thrive. We offer:

• A friendly, experienced and supportive team
• 25 days annual leave + bank holidays (rising to 28 with service)
• An extra day off for your birthday 
• Holiday purchase scheme
• Hybrid working opportunities
• Refer-a-friend scheme
• Discretionary sick pay (subject to eligibility)
• Paid mileage for work travel
• Long service awards
• Blue Light Card discounts
• Pension and Group Life Insurance
• Health Cash Plan & Employee Assistance Programme
• Ongoing training, development and career opportunities
• Monthly staff perks and prize draws
• Whole-organisation events and celebrations

Full JD available and a day in the life video will be availbale to view via our website and social media platforms..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

How to Apply

To apply, please visit our website and complete the online application by submitting:

• Your CV
• A covering letter or short video showcasing your skills and experience

Closing date: 3rd July 2026 
Interviews / Recruitment Event TBC 
(Shortlisted candidates will be invited to a further Personal interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences.

We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.

Our Promise to You

We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.

Night Support Worker (Maternity Cover)
Full Time | 37.5 hours per week | Fixed Term (Maternity Cover) - 9 month contract
Working Pattern: 3 x 12-hour night shifts (8.00pm–8.00am) on a rolling rota, plus 1.5 hours per week for meetings and training.

Be there when it matters most.

At YMCA South Midlands, we believe every young person deserves somewhere safe to belong, someone who believes in them, and the opportunity to thrive.

You'll play a vital role in creating a safe, welcoming and supportive environment throughout the night for our residents. While others are asleep, you'll be there to provide reassurance, respond to emergencies and help residents through some of their most challenging moments.

This is much more than a front-of-house role. It's about building trust, promoting wellbeing and helping young people feel safe, heard and supported when many other services are unavailable.

If you're calm under pressure, naturally compassionate and able to balance empathy with professional boundaries, we'd love to hear from you.

About the Role

Working as part of our Housing and Support Team, you'll help ensure our accommodation remains a safe and welcoming place for residents throughout the night.

Your responsibilities will include:

• Providing a professional, friendly and welcoming front-of-house service.
• Being the first point of contact for residents, visitors and emergency services.
• Supporting residents experiencing emotional distress, mental health challenges or crisis situations.
• Responding confidently and calmly to incidents and emergencies.
• Promoting residents' safety, wellbeing and independence.
• Managing challenging or anti-social behaviour professionally and consistently.
• Carrying out welfare checks and maintaining the security of the building.
• Maintaining accurate records and completing incident reports.
• Working closely with colleagues to ensure effective handovers and continuity of support.
• Helping create a positive, respectful and inclusive community where residents can belong, contribute and thrive.
   

About You

We're looking for someone who is:

• Compassionate, approachable and resilient.
• Calm and confident when dealing with challenging situations.
• Able to build positive relationships while maintaining professional boundaries.
• Comfortable making decisions independently during the night.
• An excellent communicator with strong interpersonal skills.
• Organised and able to keep accurate records.
• Flexible and able to work a rolling night shift rota.

Experience working in housing, supported accommodation, homelessness, youth work, social care, mental health or customer service would be advantageous, but most importantly we're looking for people who genuinely care about making a difference.
 

Why Join YMCA South Midlands?

Working at YMCA South Midlands means being part of an organisation that's committed to changing lives and strengthening communities.

You'll join a supportive team where your contribution is valued, your wellbeing matters and you'll have the opportunity to make a real difference to young people's lives every single shift.

Working Pattern

This is a full-time fixed-term position to cover maternity leave.

• 37.5 hours per week
• Three 12-hour night shifts (8.00pm–8.00am)
• 1.5 hours per week for meetings and training
• Working on a rolling rota, including weekends and bank holidays.

Ready to Apply?

If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Click Apply Now and submit your application.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Help young people build brighter futures.

Fixed-Term (6 Months) | Part-Time (30 Hours per Week)

Working pattern: Flexible across weekdays, with occasional evenings, weekends and bank holidays.

At YMCA South Midlands, we believe every young person deserves the opportunity to belong, contribute and thrive.

We're looking for a compassionate and motivated Personal Development Coach to support young people seeking asylum as they begin rebuilding their lives in the UK. This is an opportunity to make a genuine difference, helping young people overcome barriers, build confidence and develop the skills they need to achieve their goals and realise their potential.

Working alongside each young person, you'll build trusted relationships, provide practical and emotional support, and empower them to navigate the challenges of settling into a new community with confidence and hope.

If you believe in seeing the potential in every young person and are passionate about helping people move forward, we'd love to hear from you.

About the Role

As a Personal Development Coach, you'll work directly with young people seeking asylum, providing personalised support that helps them develop independence, resilience and confidence.

Using a relationship-first, trauma-informed and strengths-based approach, you'll empower young people to identify their aspirations, overcome challenges and take positive steps towards education, employment, wellbeing and community integration.

No two days are the same. You might be helping someone enrol on a college course, supporting them to access healthcare, encouraging participation in community activities or simply being a trusted person to listen and provide encouragement.

You'll work closely with colleagues and external partners to ensure every young person receives the support they need to build a positive future.

What You'll Be Doing

• Building trusted, positive relationships with young people.
• Supporting individuals to identify and achieve their personal goals.
• Helping young people access education, training, employment and volunteering opportunities.
• Promoting independence, wellbeing and confidence.
• Supporting young people to settle into their local community and develop social networks.
• Working in a trauma-informed, culturally sensitive and strengths-based way.
• Collaborating with internal teams and external agencies to coordinate support.
• Maintaining accurate records and contributing to support plans.
• Championing safeguarding and ensuring young people feel safe, valued and respected.

About You

We're looking for someone who is:

• Passionate about supporting young people to achieve their potential.
• Compassionate, patient and emotionally resilient.
• Skilled at building trusting relationships with people from diverse backgrounds.
• An excellent communicator with strong listening skills.
• Organised and able to manage a varied caseload.
• Able to work independently whilst contributing positively to a supportive team.
• Committed to equality, inclusion and empowering others.

Experience working with young people, refugees, people seeking asylum, homelessness, youth work, social care, housing, education or mental health support would be highly beneficial.

Experience of trauma-informed practice, strengths-based coaching or person-centred support is desirable, although training and ongoing development will be provided.

Why Join YMCA South Midlands?

At YMCA South Midlands, you'll be part of a passionate team committed to creating places where young people can belong, contribute and thrive.

This is a role where you'll see the difference you make every day. You'll help young people develop confidence, independence and hope, while being supported by colleagues who share your passion for changing lives.

If you're looking for a career with purpose, where every conversation and every relationship matters, we'd love to welcome you to our team.

Contract Details

• 30 hours per week
• Fixed-term contract for 6 months
• Flexible working pattern including occasional evenings, weekends and bank holidays.

Ready to Apply?

If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Apply Now and submit your application.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

We're looking for an organised and detail-focused Finance Assistant to join our friendly Finance Team. This role is part-time, working 25 hours per week (5 hours per day) based in our office in central Milton Keynes. 

This is a fantastic opportunity for someone who enjoys working with numbers, solving problems and ensuring financial information is accurate. You'll play an important role in processing resident income, maintaining financial records and supporting the smooth running of our finance function.

No two days are quite the same. One day you'll be reconciling accounts and allocating payments, the next you'll be raising invoices, supporting credit control or helping improve our finance processes.

If you're someone who enjoys bringing order to complexity and takes pride in getting the details right, we'd love to hear from you.

About the Role

Reporting to the Finance Controller, you'll be responsible for ensuring resident income is processed accurately across our finance and housing systems. You'll work closely with colleagues across Finance, Housing and Support to resolve queries and ensure our records remain accurate.

Key responsibilities include:

• Processing resident rent and service charge payments
• Allocating and reconciling income across finance systems
• Investigating and resolving payment discrepancies
• Raising sales invoices for conferencing and other income
• Supporting credit control activities
• Managing invoice workflows and finance inbox queries
• Completing cash reconciliations
• Supporting annual audit preparation
• Maintaining accurate financial records
• Identifying opportunities to improve finance processes

About You

You'll be someone who enjoys working accurately and methodically, takes ownership of your work and is comfortable managing a varied workload.

You'll ideally have:

• Experience processing high-volume financial transactions
• Experience of reconciliations and cash allocation
• Experience using accounting software
• Good Excel skills
• Excellent attention to detail
• Strong numerical and analytical skills
• Good organisational skills
• Ability to manage competing priorities
• Strong communication skills
• A proactive, positive attitude

It's a bonus if you have:

• Experience using Xero
• Experience within housing, charity or social housing finance
• Experience using Inform Housing Management System (or similar)
• Understanding of resident accounts or rent accounting

Why Join Us?

As well as joining a supportive and collaborative team, you'll have the opportunity to:

• Make a genuine difference in a purpose-driven organisation
• Work in a varied finance role with plenty of responsibility
• Help improve systems and processes
• Develop your finance skills within a supportive environment
• Work flexibly around a part-time schedule

Ready to Apply?

If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Click Apply Now and submit your application.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

The Right to Community Infrastructure is a one-year participatory research project delivered through a partnership between Thames Life Community Development Trust and The Open University.

Across the UK, localities are experiencing a decline in social and community infrastructure, including community centres, meeting spaces, social hubs and other shared assets that support participation, wellbeing and community resilience.

The project aims to develop a new framework for understanding and assessing access to community infrastructure within the London Borough of Barking and Dagenham.

A Community Research Network of residents has already been recruited and trained to work alongside Thames Life and The Open University. Community researchers will contribute to research design, fieldwork, analysis and dissemination activities.

The research seeks to generate evidence that can influence future policy, investment and decision-making relating to community infrastructure.

Individual Giving & Supporter Experience Officer

Salary : £28,500 per annum to £310000 per annum depending on experience. 
Contract: Permanent
Hours: Full Time, 37 Hours Per Week (30 hours will be considered) 
Location: Hatfield / Hybrid 

About us

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures.

About the Role

We’re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income.

This is a brilliant opportunity to shape how we connect with supporters—building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire.

The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working.

The Difference You’ll Make

In this role, you’ll help transform compassion into action—developing engaging ways for people to support our work and feel connected to the difference they make.

You’ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired.

Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness.

What You’ll Be Doing

You’ll have a varied and creative role, including:

• Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship
• Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care
• Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels
• Creating and improving supporter journeys to enhance engagement and long-term support
• Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity
• Monitoring performance, reporting on income and identifying opportunities for growth
• Supporting the delivery of seasonal campaigns and fundraising appeals
• Collaborating with colleagues to ensure consistent messaging and impactful storytelling
• Working with digital colleagues to maximise online engagement
• Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid)

• Supporting wider fundraising activity and contributing ideas for continuous improvement

 What We’re Looking For

We’re keen to hear from people who are:

• Passionate about making a difference and motivated to support a meaningful cause
• Skilled at building relationships and engaging people from diverse backgrounds
• Creative and confident communicators, both written and verbal
• Comfortable using data and insight to inform decisions and improve outcomes
• Organised and able to manage multiple priorities and deadlines
• Positive, proactive and solutions-focused, with a “can do” attitude
• Committed to inclusive, respectful and ethical practice

You’ll also bring:

• Experience or understanding of fundraising, supporter engagement or communications
• Experience using a CRM system and digital tools (e.g. Mailchimp)
• Strong IT skills (Word, Excel, Outlook and reporting tools)

Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential—we welcome transferable skills and a willingness to learn.

What We Offer

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 19th June 2026

Interviews planned for 30th June and 1st July 2026

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. 

Are you a passionate person who wants to shape the future of our Barnes Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager. 

This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop. 

If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!

About you 

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. 

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. 

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do. 

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit your work and education history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: 

• We prioritise diversity and have an inclusive and open mindset 

Any applications submitted without a work and education history and supporting statement will not be considered 

About Shelter 

 
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything, 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Do you want to work in a role where you can support people to rebuild their lives?

We have an exciting opportunity for a Project Worker to join our teams in Southwark. This role is based in a Semi Independent service based across 12 sites within the Southwark borough.

In this role, you will work together with clients to identify their personal aims and ambitions and support them to make and carry out plans towards achieving them. You will also ensure the client can identify and access relevant services within the borough, whilst liaising with other statutory and voluntary agencies to ensure the appropriate support for clients.

Your role will specifically based across 2-3 sites but will be expected to visit the others as required to support the team.

We work with a Recovery Based Approach, tailoring support to each individual’s needs and goals.

About you

To thrive in the role of Project Worker you will have:

• A good understanding of the complex issues faced by homeless people or personal experience of homelessness yourself.
• A knowledge of or some experience of supporting vulnerable people through a process of change.
• Good interpersonal and listening skills; patience and resilience we will provide you with the knowledge and training, you need to work with clients in a holistic and person-centered way.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: 10am on 2 July 2026

Interview and assessments on: 22 July 2026