Jobs for the Housing and Homelessness sector
About The Role
Hilldrop Road is a registered care home providing long term accommodation, support and care to up to 29 men with a history of alcohol misuse, homelessness and mental health conditions, with related physical health needs. The service has staff working on a rota basis including evenings and weekends as well as bank holidays and sleep-in shifts.
In this highly fulfilling role you will actively provide personal and physical care support to residents and enable them to access health, social and personal care services that will empower them to live fulfilling lives with dignity in a social care setting.
All residents are in receipt of ongoing recovery orientated needs assessment and support plans that actively promote their personal, social, cultural and familial identity, as well as specifying the health provision required to maintain as much independence as practicable in a registered care setting.
About you
We are looking for a dedicated, hardworking and assertive individual who is committed to providing the highest standards of care to our residents. You should be a conscientious person who must be able to demonstrate capability of responding appropriately to a variety of needs from our resident group.
Working hours are part of a 24/7 rota, shifts will include evenings, weekends, bank holidays and sleep-in shifts. Applicants will therefore need to be willing to work these shifts to meet the needs of the role.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 5th March 2026
Interview and assessments on: 19th March 2026
The client requests no contact from agencies or media sales.
Are you passionate about supporting our client on their journey to rebuild their lives?
About the role
We’re looking to recruit Housing Support Workers to join our Sutton Vulnerable Adults Service.The project supports clients living in self-contained accommodation across Sutton providing 130 bed spaces. We provide short term accommodation for up to 2 years; all clients will be supported to identify an appropriate move-on in that time and work within a multi-agency approach to assist the client with achieving this. Engagement with support in the community and move-on are key focuses for the service.
The post-holder, you will be working to maintain an environment of support for adults with complex needs and possess strong Housing Management skills. The successful candidate does not have to have direct experience in a similar environment.
In this role you will:
- Have an experienced team to support you
- Be offered a flexible working pattern, Monday to Friday
- Receive a comprehensive training programme and a full induction
- Carry a caseload of clients for whom you will be their lead worker
About you
We are looking to recruit Housing Support Workers to our diverse team at Sutton Vulnerable Adults. Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.
We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 27 February 2026
Interview and assessments on: w/c 9 March 2026
The client requests no contact from agencies or media sales.
The Social Media & Marketing Officer leads Emerging Futures’ social media presence and external-facing marketing activities, bringing our stories, values and mission to life across LinkedIn, Facebook, Instagram and YouTube.
Working closely with the Communications team, our regional services, and the company’s Recovery Voice Network, you will create compelling, sensitive, and engaging digital content that reflects the lived experiences of people in recovery and the strengths of our services.
This role is hands-on and creative: capturing video content in services nationwide, producing high-quality Reels and short-form video, coordinating external freelancers, planning content calendars, and ensuring our online communities feel respected, supported and inspired.
We are open to making the role work for the right candidate, so while Monday-Friday, 9am-5pm is fine by us, we are also open to flexible working patterns and compressed hours to accommodate those with additional needs. We encourage anyone with great experience to apply.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
This is a newly created post to support Homeless Link to achieve our strategic priorities by securing funding from a range of sources
Homeless Link's mission is to develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless or vulnerably housed. We seek funding from a range of sources to support us to deliver impactful work; including service and workforce development, policy influencing, research and campaigning.
The successful candidate will have current knowledge of funding opportunities for voluntary sector organisations, a successful track record of generating grant income, and be highly organised with strong project Management skills. They will play a crucial role in helping us obtain and sustain grant income from Trusts and Foundations and statutory sources. We are in the process of developing a new fundraising strategy and are also keen for the Fundraising Manager to support us to diversify our income streams and maintain good fundraising practices. This role will help others to shape impactful proposals, identify and pursue funding opportunities, support the development of funding relationships and keep our fundraising systems in check. It is a great opportunity for someone who is motivated to tackle social inequality, enjoys a varied role and who is comfortable working alone as well as with others.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply please click on the redirect to recruiter button.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help keep our day centre and night shelter for people experiencing homelessness run smoothly and effiiciently.
About the role
The Operations Coordinator will play an important role in the smooth running of the day centre and night shelter. Working with the Operations Lead, the post holder will secure a diverse and active cohort of volunteers able to fill all the necessary shifts, ensure the building is well maintained and manage the stock of necessary provisions so that guests are adequately provided for. We particularly welcome those with lived experience of homelessness who are able to bring their ‘expertise through experience’ to the role.
Key responsibilities:
Volunteers
- Work with the Operations Lead in the recruitment, training and onboarding of our volunteers, coordinating any relevant checks as required
- Manage volunteer rotas for all our projects: ensuring all shifts are filled in a timely fashion
- Contribute to our engagement with volunteers to ensure they have the best possible experience. This includes supporting the Operations Lead in managing the volunteer advisory group and the provision of training and development of volunteers
- Ensure the volunteer CRM system is kept up to date with all aspects of volunteer data and contribute ideas and actions to improve the process
- Contribute to regular volunteer communication including volunteer newsletters
- Contribute to reports for trustees and other stakeholders on our volunteers and their contribution to the smooth running of the centre.
Premises
- Timely reporting of any damage to the property, fixtures and fittings and liaising with the local authority and repair teams
- Undertake actions as required to ensure the health and safety of the premises, guests, staff, and volunteers. This includes fire alarm tests and fire drills, emergency lighting tests, acting as a fire warden, security alarm tests, and any other health and safety aspects of the premises.
Logistics and administration
- Undertake the ordering of food, stocking of food donations, and timely communications to volunteer cooks
- Ensure all costs are properly recorded and shared with our bookkeeper
- Undertake other administrative tasks as required.
Organisational engagement
- Contribute to organisational strategic planning and review of progress
- Contribute to the development of grant proposals and reporting as required
- Contribute to the development of relevant organisational policies and procedures
- Develop collaborative working relationships with all staff and volunteers.
The client requests no contact from agencies or media sales.
Support homelessness people by helping them into stable accommodation, improve their health and wellbeing, and gain independence.
About the role
This role will play a vital role in supporting guests using our all year-round Day Centre and Night Shelter. You will work within a casework team working with clients on a 1:1 basis to develop and deliver individual support plans and will work in partnership with local organisations to provide a joined-up response to homelessness. Recognising homelessness is often a result of complex and multiple problems, you will use your communication and organisational skills to work with existing agencies and organisations to identify the best course of action for each individual. This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity's mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national. The variety within this role would suit someone who is looking to gain casework experience, or someone looking to broaden their existing knowledge.
Key responsibilities:
Operational
- Support the assessment of referrals in partnership with external referral agencies to determine suitability for all of our services
- Maintain accurate and up-to-date records on the client database, ensuring all information is handled securely and confidentially
- Work closely and collaboratively with colleagues, volunteers, and external support organisations to provide coordinated support.
Client engagement
- Assist in co-producing and delivering personalised support plans with each client that reflect their goals
- Take responsibility for a cohort of clients and undertake regular check-ins with them, liaising with external agencies to explore appropriate move-on options
- Help coordinate transitions from GHP services to next-stage accommodation or support
- Build positive relationships with clients, engaging with empathy, professionalism, and respect
- Offer wider support and referrals around welfare, housing, and wellbeing issues as determined by their personal support plan.
Service Development
- Develop personable & positive working relationships with a wide range of local services
- Contribute ideas to improve client processes and service delivery
- Assist in collecting and reporting feedback and data to support service evaluation to a range of stakeholders including trustees, funders and others.
Organisational engagement
- Contribute to organisational strategic planning and review of progress
- Contribute to the development of grant proposals and reporting as required
- Contribute to the development of relevant organisational policies and procedures
- Develop collaborative working relationships with all staff and volunteers.
For a full job description and person specification go to We're hiring - Greenwich Homeless Project.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraiser – Individual Giving & Supporter Relations
Maternity Leave Cover
Location: Hemel Hempstead (flexible hybrid working)
Contract: Fixed term
Hours: Part-time, 22.5 hrs/week
Salary: FTE c.£35,000
About the Role
We’re looking for an experienced Fundraiser to provide maternity cover and ensure the smooth delivery of our Individual Giving programme. In this key role, you’ll help maintain stable income and deliver essential activity across our Individual Giving strategy.
You’ll manage a broad portfolio including Individual Donations, Regular Giving, Mid‑Level Gifts and Appeals, ensuring strong stewardship and supporter engagement to maximise retention and long‑term value.
A major part of the role involves leading on appeals and campaigns - using supporter data and insight to shape activity, track performance, and apply learning to enhance supporter experience and improve ROI. This is a hands-on role suited to someone confident in campaign management, data analysis, and building meaningful donor relationships.
About You
You’re an experienced relationship fundraiser with a strong record of meeting income targets and delivering successful Individual Giving activity. You know how to use data and insight to shape campaigns, deepen engagement, and maximise results. You excel at creating compelling appeals and supporter journeys that strengthen relationships and build long-term value.
A persuasive and collaborative communicator, you quickly build trust with colleagues, supporters, and partners. Proactive, organised, and adaptable, you thrive in a fast-paced environment and take pride in delivering excellent supporter experience and meaningful impact.
Why Join Us?
You’ll join a supportive, collaborative Fundraising Team that lives our “One Team, One Goal” ethos. Every contribution is valued, and you’ll be encouraged to grow and thrive.
At DENS, we support local people facing homelessness, poverty and social exclusion. In this role, you’ll help generate the income that makes this work possible and see the impact of your efforts in our community.
How to Apply
Please read the full Job Description & Person Specification. If you meet the criteria, we’d love to hear from you.
Fill in the DENS Application Form including your Supporting Statement.
This role remains open until a suitable candidate has been appointed.
No agencies please.
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.



The client requests no contact from agencies or media sales.
Are you passionate about creating social impact through supporting and involving volunteers, clients, apprentices and colleagues in all aspects your work?
About the role
We are looking for someone who is passionate about supporting people of all backgrounds and levels and can build strong relationships when interacting with them. You will empower volunteers and clients to get involved with various roles and initiatives while upskilling and supporting staff and apprentices to meaningfully engage with them. You will be comfortable in using digital platforms and other IT tools to work efficiently and ensure best practice across all areas of your work.
In this role you will:
- Contribute to developing and implementing a structured volunteering and client involvement service offer within St Mungo’s.
- Provide support, advice and guidance to staff on the involvement of volunteers, clients and apprentices within their service.
- Be responsible for onboarding and engagement of volunteers, apprentices and clients within your allocated region.
- Leading in the project management and running of our volunteer Reward and Recognition events and other initiatives.
About you
You will have experience and knowledge in the following areas:
- Designing, delivering and evaluating a variety of learning and development programs and initiatives.
- Current volunteer management and client involvement practices
- Delivering projects and events involving a range of stakeholders.
- Ability to plan, promote and execute engaging and informative events
- Excellent communication skills and the ability to influence and engage others
But above all, you will be an efficient and inspirational individual who isn’t afraid to innovate and go out of their way to support our volunteers, clients, apprentices and their team!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 11 March 2026
Interview and assessments on: 19 March 2026
The client requests no contact from agencies or media sales.
Do you want to work in a role where you can support people to rebuild their lives?
About the role
The Bournemouth, Christchurch & Poole Rough Sleeping Service Team are looking for a committed individual to join our street outreach team tasked with reducing rough sleeping across Bournemouth, Christchurch & Poole.
This role is both challenging and rewarding. It would suit an experienced worker who wants the autonomy and flexibility to find creative solutions, or someone looking for a development opportunity who is keen to learn outreach skills and work with clients at a point where their need is acute.
You will be expected to work with clients in a variety of settings. As part of the Rough Sleeping Team, you will be required to work some shifts starting at 6am and others finishing at 2am.
In this role you will:
- Conduct outreach alongside a range of partners and proactively assess those found sleeping rough to rapidly access housing, health services and treatment
- Manage a caseload of clients experiencing multiple disadvantages where there are significant barriers to accessing accommodation and services, requiring relationship building and a thoughtful approach to incremental change
- Work with a truly diverse group of clients, supporting them to make meaningful and lasting changes to their lives
- Receive an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday and for all hours worked on Saturday and Sunday
About you
The successful candidate will be a strong communicator who can engage clients in a range of settings. You will be adaptable when facing communication challenges such as language barriers, cultural differences or working with people who are neuro-diverse. This includes the ability to explain complex concepts in a simple and accessible way.
You will have some experience of client case management, resilience to achieve agreed outcomes and the ability to work remotely and lone work with vulnerable people.
Holding a UK driving licence would be beneficial but is not essential.
St Mungo's are committed to creating a diverse and inclusive workplace and we strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘Document’ tab on the advert page of our website.
When you are ready to apply, click the ‘Apply Now’ button to begin your online application.
Closing date: 10am on 9 March 2026
Interview and assessments: 26 March 2026
The client requests no contact from agencies or media sales.
Do you have a genuine interest in preventing homelessness and supporting people to rebuild their lives?
About the role
We are currently looking for a highly motivated and committed Waking Night Support Worker to join the team in Bournemouth to support clients with complex needs in one of our 24-hour supported accommodation setting.
The service provides accommodation and support to individuals with complex needs in a recovery focused way. The team works collaboratively with clients in a safe and supportive environment in developing goals, plans and strategies to better manage their mental health, substance misuse and any associated risks.
In this role you will provide overnight waking cover for the service. You will be responsible for providing first contact and safeguarding our clients at night including dealing with emergencies. Other duties include carrying out regular health and safety checks, monitoring the CCTV system and various administration tasks. There is also an element of the role which will be ensuring the environment is kept to a high standard.
Please note, this post is based in Bournemouth. You will be working onsite so should be commutable to the location of the service.
About you
To succeed, you will have an understanding of the needs and support requirements of people with complex needs. You’ll also have the ability to establish an effective working relationship with these clients, be client centred and possess an understanding of the issues that affect vulnerable clients. A good level of numeracy and literacy skills and the ability to use your own initiative are also required.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 March 2026
Interview and assessments on: w/c 16 March 2026
The client requests no contact from agencies or media sales.
Do you want to work in a role where you can support people to rebuild their lives?
About the role
This is a fixed term contract for 12 months
We are looking for a proactive and compassionate HoPE Worker to join our Homelessness Prevention Service in Kensington & Chelsea. This is a rewarding role where you will work directly with people at risk of rough sleeping to prevent homelessness and secure safe, sustainable accommodation.
In this role you will:
- Work closely with Housing Options teams to prevent rough sleeping.
- Carry out assessments and deliver housing‑focused casework.
- Support clients to retain their current accommodation or move into safe, affordable housing.
- Build relationships with landlords and develop opportunities within the private rented sector.
- Advocate for clients to ensure they access the support and services they need.
- Work collaboratively with partner agencies to achieve the best possible outcomes.
About you
We’re looking for someone who is person‑centred, motivated, and able to work in a fast‑paced environment. You will use strong assessment and problem‑solving skills to support clients to achieve housing outcomes.
You will bring:
- Experience delivering housing outcomes and working towards KPIs
- Strong case management skills and confidence working independently
- Understanding of homelessness, welfare benefits and housing options
- A trauma‑informed and empathetic approach to supporting clients
Above all, we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 March 2026
Interview and assessments on: 12 March 2026
Join our dynamic and supportive team as an Outreach Worker in the Rough Sleeping Team, where you will play a pivotal role in tackling homelessness and supporting people who are experiencing rough sleeping to rebuild their lives. This is a unique opportunity to work with a forward-thinking local authority and a committed group of partners to bring about meaningful change in one of London’s most diverse and vibrant boroughs.
As an Outreach Worker in Complex Needs, you will be responsible for a caseload of clients who are residing in the Emergency Bed Spaces in London Borough of Tower Hamlets (LBTH) along with clients in TA and some who may be rough sleeping. Ensuring delivery of a high-quality service to individuals experiencing rough sleeping. We work in a compassionate and trauma informed way, ensuring we are promoting client independence and in a client-led manner. Your skills will be vital in supporting operational effectiveness and the team to engage with people who need help most.
You will work closely with the hostel services, local authority partners, statutory and voluntary services, and key stakeholders to ensure an integrated, person-centred approach to tackling rough sleeping. LBTH prides itself in great partnership relations across the numerous stakeholders supporting our clients, that is key to Tower Hamlets’ approach.
Key Responsibilities
In this role you will:
- Caseload: Caseload of clients who are allocated daily. Providing a person-centred approach to working with clients through: Support needs assessments, Risk assessments, referrals to services, and updating relevant parties on progress of client cases
- Shifts: Planning and conducting outreach shifts on early/mid/late basis on the streets of LBTH to identify and support clients who are rough sleeping. Duty shifts at least once a week supporting clients who arrive for support, manning the team inbox, responding or forwarding messages to the appropriate team members.
- Partnership working: Collaborate with local authority teams, hostels, external agencies, and community partners to provide coordinated, high-quality support to rough sleepers. Attending, organising and chairing Multi-Disciplinary Team (MDT) Meetings, external partner shifts
- Stakeholder engagement: Build and maintain strong relationships with key partners to ensure a holistic and inclusive response to homelessness in the borough.
- Service development: Work closely with managers and stakeholders to ensure that KPI targets and service standards are me and positive outcomes for people experiencing rough sleeping.
About you
This exciting role will suit someone with experience of with people who have or are facing homelessness, we encourage you to apply if you have the below skills and abilities:
- Experience and/or understanding of barriers people who are rough sleeping may face.
- Compassion, negotiation and advocacy skills
- Ability to engage with multiple stakeholders and community partners.
- Ability to multi-task and flexibility
- Excellent communication, problem-solving, and organizational skills.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Desirable Criteria:
- Full UK Driver’s License
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10 am on 2nd March 2026
Interview and assessments on: w/c 9th March 2026
What we offer
-
Excellent Development and Growth Opportunities
-
A Diverse and Inclusive Work Place
-
Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care Support Worker – Help People Live Their Best Lives Every Day
Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.
Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.
What You’ll Do
- Support people with personal care, health needs, and daily living tasks
- Help individuals express themselves and make choices that matter to them
- Encourage hobbies, interests, and community activities
- Build strong relationships with families, friends, and professionals
- Work flexibly across services—including evenings, weekends, and overnight shifts
- Maintain accurate records and contribute to reviews and team meetings
- Promote health, safety, and uphold quality standards
What You’ll Need
- A kind heart and a compassionate mindset
- A sense of humour and a resilient attitude
- Great communication skills and a team spirit
- Willingness to work flexibly, including unsociable hours
- Respect for diversity and individual needs
- Ability to maintain accurate records and meet deadlines
- A satisfactory DBS check
- Experience in care or support (voluntary or paid) – desirable but not essential
- Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 25 days annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Paid training and development opportunities
- Employee assistance programme
- Staff recognition schemes
Please Read Before Applying
This role requires an enhanced DBS check.
This role follows a 24/7 working pattern, which includes overnight shifts (waking nights and sleep ins), weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 6th March 2026 at midnight.
Interviews will be ongoing but no later than 13th March 2026 and will take place in person at Elm Tree Court, Colchester Road, Halstead, CO9 2ET.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Salary: £31,600 per annum
Hours: Full time - 35 per week
Location: HMP Lincoln
Contract: Fixed term until end of February 2027
Closing date: Thursday 5th March 2026 at 11.30 pm
We are looking for an Accommodation Adviser for our team based in HMP Lincoln, to provide tailored accommodation support to men both in custody and under probation supervision within the community and helping reintegrate into a life outside the justice system.
About the role
You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need. We use a strengths-based approach to identify the positive attributes that they can build upon to achieve their goals and these are reflected in the design of the INA. Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals.
You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential.
The position will be based in HMP Lincoln, with other locations and travel expected when needed across the National Probation Service Region in Lincolnshire.
About You
You have considerable experience of advocating for clients to agencies and authorities, along with a track record of successful outcomes and challenging when needed. You can adapt complex information into practical plans and proactively manage your caseload. Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs. As you will be working closely with clients, a sound understanding of professional boundaries is crucial.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies.
Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing. We also work with housing providers and local authorities to achieve change at a local level.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications without a supporting statement will not be considered.
Apply to be part of our team and be the change you want to see in society.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
The purpose of the role is to support the development of SIFA Fireside through effective communications and campaigns. This role reports directly to the Head of Fundraising and Communications and is critical in raising our profile, raising funds and communicating the difference that SIFA Fireside and our supporters make to people experiencing homelessness in Birmingham. From external communications and awareness-raising campaigns to assisting with internal initiatives, this is a varied role which will work to maximise and strengthen our impact in the community.
Key Tasks (selection of):
1. Overseeing a range of communications campaigns covering schools and corporate fundraising, team challenges and social events as well as affecting change on a local and national level.
2. Supporting with organising a range of events including increasing awareness and fundraising initiatives both at SIFA Fireside and out in the community.
3. Writing press releases and promoting newsworthy stories before pitching to media outlets.
4. Taking responsibility for SIFA Fireside’s social media strategy, responding to supporter enquiries online and providing statistics as requested.
5. Review and update SIFA Fireside’s website, in liaison with the Head of Fundraising and Communications.
6. Assisting with corporate volunteer conversions (incl. liaising with volunteers, arranging photographs, supporting with feedback forms).
7. Exploring and assisting with creative ways to bring SIFA Fireside’s work to life via, for example, video and infographics.
8. Leading on internal communications initiatives to ensure consistency across the organisation.
For an informal chat, please contact Robb Sheppard.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.