Nonprofit Training Courses For Staff, Boards, And Volunteers
Posted by Coursegate
Training, Fundraising
Admin, Personal development
Start date
04/07/2018
End date
03/01/2019
This qualification provides learners with the skills and knowledge required to successfully work in customer services. It will also build learners’ knowledge of the principles of customer service.
Mandatory Units:
Understand Working in a Customer Service Environment
Communication in Customer Service
Principles of Personal Performance and Development
Principles of Working in a Business Environment
Work with Others in a Business Environment
Distance Learning Courses - 6 months to complete !!!
Rolling start dates. For more information please contact [email protected]