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Check NowSupporter Donations Assistant
Fixed Term Contract until 31st December 2022 - 34.5 Hours per/week
Dual London/Home
£23,000 - £26,000
Looking to gain customer care experience within a large, complex, and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
The Supporter Care department is looking for Supporter Donations Assistant in their Supporter Donations team. You’ll be processing high volumes of income and inputting them on the income system, resolving queries from our supporters, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.
We would love to hear from people who:
- Are target driven and someone who always meets deadlines
- Have an eye for detail
- Like working in a large, fast-paced team
- Enjoy repetitive tasks and high-volume processing
- Able to pick up new systems and processes quickly
- Strive to offer unrivalled customer service
As a member of our high performing Supporter Donations team, you will have the opportunity to really make a difference to the lives of people affected by cancer and play a vital role in helping us achieve our fundraising goals. 98% of our income comes from voluntary sources; you’ll have the opportunity to send personalised thank you letters to these amazing supporters.
About us
Macmillan Cancer Support is one of the largest and most loved charities in the UK. We support millions of people living with cancer in the UK live life as fully as they can by providing emotional, practical, and financial support.
We offer flexible working for all employees and commit to actively developing you in your career. You will also be eligible for several benefits which include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership.
To ensure Macmillan is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented in our organisation at this level.
Closing Date of Vacancy: 23:59 Sunday 5th June 2022
Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact the Macmillan People Services Team.
Applications are anonymised until the point of invite to interview.
At Macmillan you'll find talented people working together to help those living with cancer find their best way through. The work you do wil... Read more
We are looking for a Youth Work Manager to develop and coordinate a variety of activities which empower young people to feel connected to their community and live to their full potential. This is an exciting project to reshape our existing youth project, building on the success of our previous work whilst listening to new voices to take it forward.
Our youth project has been established in the community since 2007, with summer provision, evening drop-ins, sports activities and a youth leadership programme. The rapid changes in our community, and across the globe, mean that we want to adapt our offer to give young people the best opportunities to connect and thrive.
West Silvertown Foundation has already established strong links with Oasis Academy Silvertown, and the successful applicant will foster this relationship to grow a robust relationship and wrap around provision for young people in the Royal Docks. The successful candidate will also be enthused by partnership working with other local youth providers and partners.
We believe young people are the future leaders of our community, so coproduction with them will be an important part of this role. We also know that young people are a vital part of the wider community so this role will involve connecting young people with other aspects of West Silvertown Foundation’s work, and with the wider community.
The successful applicant will enjoy working with young people from a range of backgrounds, with a range of needs and aspirations. You will act as Designated Safeguarding Lead for West Silvertown Foundation, so will have a robust understanding of safeguarding policy and procedures. You will manage our youth sessional staff, and will plan, lead and evaluate sessions in our 2 community centres and across the community.
If you relish a challenge, are keen to make a positive difference to people’s lives and contribute at the heart of a diverse community in London’s Royal Docks then we would love to hear from you.
If you are interested in this position, please consider the attached job information and send us a covering letter of no more than two sides of A4 explaining why you think your skills and experience match the role, together with an up to date copy of your CV.
The vision of West Silvertown Foundation is of a vibrant, integrated community where ambitions are realised and friendships thrive. We want to ... Read more
The client requests no contact from agencies or media sales.
Legacy Income Assistant
Permanent, Full time 34.5 hours
Dual London/Home Working
£22,500 - £25,500
Every year Macmillan receives millions of pounds from gifts in the wills of our wonderful supporters. Administering these gifts sensitively and professionally is vital if we are going to continue to grow this key income stream and meet the ever growing needs of people living with cancer.
We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success.
We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.
About the role
We are recruiting for a Legacy Income Assistant who will play a vital role within our Legacy Income Team. Your daily work will include assisting in the set up of new legacy gifts and keeping existing ones updated. You will also manage a small number of pecuniary gifts left to Macmillan, answer enquiries from executors and solicitors and support other members of the team where required.
About you
You will be organised, able to prioritise, and a team player with a keen eye for detail and excellent customer service skills as well as a desire to deliver amazing Macmillan experiences to everyone with whom you come into contact. These skills will help you to build relationships that will enable the Legacies Division to grow the charity’s income in the coming years.
At the moment the Legacy Income Team work from home but are required to attend the office once a month for team meetings.
About us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.
Recruitment Process
The application deadline is 6th June with virtual interviews taking place the week commencing 13th June.
In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
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Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact the Macmillan People Services Team.
At Macmillan you'll find talented people working together to help those living with cancer find their best way through. The work you do wil... Read more
The client requests no contact from agencies or media sales.
Health and Justice Partnership Coordinator
£37,166 – £41,020
Multiple Locations
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.
The reoffending rate has remained broadly static at around 29% since 2010. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release.
The Prisons Strategy White Paper was published in December 2021. As part of the paper, MOJ and HMPPS committed to:
“Introduce Health and Justice Partnership Coordinators in every probation region in England by 2024/25“
We know that many offenders with a substance misuse need also have a mental health problem. These staff will build connections between commissioners and providers across substance misuse and mental health services in the community to ensure that clear pathways into treatment are in place for all offenders leaving prison, including those with coexisting needs.
The Health and Justice Partnership Coordinator role will work strategically to support people to access appropriate support and treatment once someone is released, known as ‘continuity of care.’ It is incredibly important, because of increased health risks including relapse and death as well as an increased risk of reoffending. The post holder will work to ensure that people released from prison into the community have the right access to local health services to address their health needs during their resettlement period and beyond. For example, working with stakeholders to improve successful engagement in community-based treatment within 21 days of release from prison.
This role will work at system level to improve the lives of people in contact with the criminal justice system (CJS), specifically around improving and maintaining their health and wellbeing.
Working as a Health and Justice Partnership Coordinator is a unique and rewarding role, with a focus on operational delivery. They will work in tandem with relevant local partners and HMPPS operational policy leads to develop practice related to substance misuse and health-related release planning, designing and consulting on process to enable information sharing, the use of substance misuse and health-related licence conditions and understanding of health and substance misuse resettlement pathways.
To learn more about the Health and Justice Partnership Coordinator role please join the Accelerator Prisons Project team for a digital information session on 17th May 2022 12:30pm – 13:30pm. The session will be made available on Teams please click on the Apply Button to see more
Closing date: 6 June 2022.
To apply please click the Apply Button
The role
This is a rare opportunity for someone to break into the charity sector and manage relationships with Trusts & Foundations. We have a high rate of success with Trusts and Foundations and a clear and compelling case for support, both of which help to make the role of Trusts & Foundations Officer rewarding and fulfilling. Supported by the Trusts Manager and Head of Fundraising, you will have the chance to learn lots and develop your skills.
Our team is warm, friendly and welcoming. We are all motivated by the charity’s aim of supporting children with fewer advantages to develop vital skills and succeed in school and beyond.
With a new organisational strategy aiming to more than double our reach, we need to increase vital funds and you can be part of that transformation.
Key Responsibilities:
Research & applications
- Working closely with the Head of Fundraising to identify priority areas for funding and write up project needs.
- Researching and identifying new potential supporters.
- Writing tailored applications to a wide range of trusts and foundations.
- Keeping track of key deadlines for applications.
Relationship management
- Providing excellent stewardship and nurturing relationships with existing T&F supporters including writing a regular newsletter, hosting visits and running events.
- Keeping track of key dates and reporting to funders about the impact of their grants.
- General administration of grants.
Administration
- Using Salesforce daily to keep track of the pipeline, support stewardship and report on income and forecasting.
- Responding to emails.
- Processing online giving reports.
Other
- Undertaking administrative tasks that benefit the entire fundraising team.
- Contributing to special campaigns and projects within the wider fundraising function.
- Contributing to the overall fundraising plans and strategy.
About You:
We are looking for someone who wants to get into the charity sector and has great writing skills. You will enjoy carrying out researching, and like the sound of generating vital income and building relationships. You will have ideas and see them through. You will be motivated by our mission to address educational inequality and make a difference in local communities. Working in a supportive environment, you will be confident in managing your own time to be efficient and effective. We value your ideas and thoughts and want to hear them.
Knowledge and Experience:
Essential:
- Great writing skills.
- An interest in working in fundraising.
- The ability to meet deadlines and work in a planned manner to KPIs.
- Solid research skills.
Desirable:
- Working knowledge of Salesforce database or similar CRM.
- Working knowledge of the charity, education or arts sectors.
Skills and Attributes
- Strong identification with our mission and beliefs.
- Energy, drive and a positive attitude.
- Open minded and inclusive attitude.
- Team player, able to work to a common goal.
- Confidence in building relationships.
- Strong attention to detail and ability to deliver work to a high professional standard.
- Excellent interpersonal and communication skills.
- Excellent written skills.
- Highly organised and efficient at managing own time and workload.
- Flexibility to turn your hand to different tasks and activities as needed.
- Competency in IT.
The Literacy Pirates is a charity developing the literacy, confidence and perseverance of children who are falling behind at school and have le... Read more
The client requests no contact from agencies or media sales.
Do you want to work in a role where you can use your language skills to support an end to rough sleeping?
About the role
Our belief is that rough sleeping is harmful and dangerous activity both for the individual and for the wider community. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
We we are looking for a dynamic, self-driven person to support the Roma Rough Sleeper Team as part of an innovative new project to develop best practice in supporting people from the Roma community who are rough sleeping in London . In this vital role you will:
- Hold caseload of clients from the Roma community and support them to access appropriate accommodation, healthcare and other essential services.
- Ensure the assessments made and the support offered are appropriate and relevant for the client group and that Roma people are supported to engage with the available services.
- Work in partnership with multi-disciplinary teams and agencies and advocate, where appropriate, on behalf of Roma people with external agencies regarding their welfare rights and other support needs.
About you
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives. For this role it is also essential that candidates possess one of the following languages: Romanian or Romani, Italian/Spanish language skills (one language at a minimum); as well as:
- An understanding of Roma culture and tradition.
- Some experience of dealing directly with the public and/or customers in a busy service environment.
- Great communication skills and experience of working effectively with others.
- Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
- The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
What we offer
Excellent Development and Growth Opportunities
- We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
- We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.
A Diverse and Inclusive Work Place
- Equality, diversity and inclusion are central to the organisation's values and how we work.
- We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.
Pay and Other Benefits
- St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
- St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 8 June 2022
Interview and assessments on: 20 June 2022
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
Full-Time, 37.5 hours
Permanent
Wandsworth, London
£27,300
An amazing opportunity to help change the lives of marginalised rough sleepers, and help them move from rough sleeping to independence.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South West London find secure accommodation and work towards a positive future.
For over 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and gain support to overcome the barriers they face. We provide a range of accommodation and support services.
We’re currently looking for a Rough sleeper navigator to join our passionate team and support the delivery of our rough sleeper outreach service.
The Role
As a navigator, you will work as part of SPEAR’s integrated services to provide a high quality, efficient and effective service to clients who experience long-term entrenched homelessness and who often find it difficult to access services.
Working alongside the SPEAR outreach worker’s you will identify clients and then work to build meaningful rapport and assist them to undertake an assessment process to allow people to gain access to the relevant services required to increase their quality of life and ultimately enter accommodation-based services and move away from rough sleeping and the accompanying vulnerability that this presents.
Focusing on the presenting issues such as substance misuse, physical or mental health you will work to create and implement specific plans to address any identified need.
Duties will include:
- Providing a continued and consistent point of contact whilst assisting clients in navigating the various change pathways
- To provide an environment where the client feels that positive life change is both within reach and achievable.
- Organising and providing appropriate support to people who are sleeping rough
- Effective liaison with other relevant agencies, professionals and stakeholders
In order to apply for this role you will have:-
- An understanding of the issues that can lead to entrenched, long-term rough sleeping and a commitment to working creatively to address the issues
- The ability to manage challenging behaviour in a positive manner;
- The ability to work professionally with a range of statutory and voluntary agencies;
- Excellent communication and interpersonal skills;
- Excellent planning and recording skills
This is a full time role, which will include occasional shifts to reflect the clients rough sleeping habits. A driving licence is preferred, but not essential.
The Benefits
Health & Wellbeing -
- 24-hour access to confidential counselling services (EAP)
- Free Wellbeing sessions
- Enhanced maternity and paternity leave
- A pension scheme after three months of service
- Yearly eye care vouchers
Work life balance -
- 34 days’ holiday (inclusive of bank holidays) increasing with length of service.
- Flexible working
- Free moving house day
Travel -
- Cycle to work
- An interest-free season ticket loan
- Staff interest-free loan
- Free parking (at some sites)
This is a brilliant opportunity to support the delivery of vital services, and make a tangible impact on the some of the most vulnerable in the community.
SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
Please apply using the button shown.
CLOSING DATE: 27 MAY 2022
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Our Vision
We strive for communities in which anyone facing or experiencing homelessness can quickly move into secur... Read more
Come and join our exciting social action programmes we deliver across Hackney and the City of London. If you are passionate about bringing people together to tackle common goals and deliver their dream ideas, then apply!
We are recruiting for our resident engagement and social action programmes that work with residents living across Hackney and the City of London. You will be based out in the community to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project, working with a whole range of community organisations and stakeholders including GP surgeries, local Councillors, mental health services, local authorities, to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs.
The roles are mainly based in one of our community hubs and so the post holders need to be self-motivating and confident to work alongside one other person and often alone, with some support from the team members based at other sites.
VCH is the lead organisation in Hackney, working to enable, promote and support volunteering across the borough. We provide a range of services... Read more
This role is integral in supporting the Fundraising teams’ ambitious income targets. In this role you will make a vital contribution to the Fundraising team’s objective to bring about transformative change for children by unlocking income and raising the profile of Lumos.
Working closely with the Head of Partnerships, the Philanthropy Manager will build upon and drive forward our existing philanthropy programme and build a portfolio of Ultra-High Net Worth and High Net Worth supporters. The Philanthropy Manager will also work collaboratively with colleagues to support the redirection of philanthropic capital to support global care reform.
The Philanthropy Manager will work with the Head of Partnerships to maintain and strengthen existing relationships, but also cultivate new prospective major donors. The post holder will also need to engage relevant internal stakeholders to effectively support these donors, including senior managers, volunteers and Trustees and manage appropriate and bespoke supporter stewardship.
Position
Job title: Philanthropy Manager
Group: Fundraising and Engagement
Reporting to: Head of Partnerships (Trusts, Corporate and Philanthropy)
Location: UK, remote. Applicant must have right to work in UK.
Contract Type: Permanent, part-time (0.8). We are open to discussing and considering flexible working options.
Salary: £37,000 - £40,000 per annum pro-rata - reduced to 0.8 (part-time).
Key Responsibilities
- Work with the Head of Partnerships, to develop and implement a targeted major giving strategy to develop and deliver against detailed plans and objectives to grow the number of high value donors
- Execute strategic, tailored cultivation and stewardship plans for every prospective and existing major donor that results in successful retention of current donors, and that maximises the giving potential of both prospects and current major donors
- Pro-actively research and cultivate relationships with prospective major donors with the potential to make five and six-figure gifts to Lumos
- Provide support to senior staff, internal stakeholders and volunteers to effectively manage Lumos’ high value donors
- Provide expert support on Philanthropic giving trends to support the organisational aim to redirect funding from institutional care to alternative models of care
- Develop high quality communications for a wide range of major donors, including proposals and stewardship pieces
- Work with the Partnerships Funding Manager and with Lumos’ internal processes to develop bespoke funding pitches, detailed financial information and reports
- Work with the Digital Fundraising Manger to develop effective cultivation through supporter journeys to identify a major giving pipeline and maximise the Lifetime Value of supporters.
- Maintain the operational systems required to manage high quality donor cultivation, stewardship and research to ensure efficiency and effectiveness
- Oversee and manage a range of major donor cultivation and stewardship opportunities including virtual and face-to-face events and engagement opportunities
- Work collaboratively with colleagues to support the delivery of other donor stewardship and cultivation events
- Deliver against ambitious financial targets. To manage, monitor and report on income within the area of responsibility, and ensure all legal and fundraising regulatory compliance through exceptional record keeping
- Manage and maintain the fundraising database and systems for major donor and corporate fundraising, to ensure a consistent and accurate approach to information management
- Other tasks as reasonably required by the Head of Partnerships
Successful fundraising is vital to what we do, and to enhance our capacity we have created this new role. As Philanthropy Manager you’ll work closely with senior colleagues to support them in the management of vital relationships with potential and existing high value donors, whose generosity makes an immense difference to our work. You’ll help to develop effective engagement strategies for these key contacts, ensuring that they are appraised of our work and can see the difference their support makes. You’ll draw on a range of formal and informal channels to do this, from social media to face-to-face events.
It’s important that you have a good understanding of the dynamics of philanthropic engagement – what inspires generosity from people who have the means to make substantial contributions and how to ensure that they can see that their commitment is valued and used well. We expect that you will already have a successful track record in working with major donors, and you’ll be accustomed to working towards stretching targets. You’ll have the backing of a highly talented and committed team who are passionate about what we do. It’s a great time to join Lumos – we have a fantastic platform on which to build. And our work remains absolutely vital to securing better futures for children across the world.
Person Specification
Essential:
- A proven track record of meeting or exceeding financial targets and soliciting five and six-figure gifts from major donors, including through making the ask in person and face-to-face pitches and negotiations
- Demonstrable experience of leading on successful prospect and relationship management, taking the initiative to identify and reach out to potential new major donors to secure new income
- Able to develop and lead positive and influential relationships with existing and potential donors
- Experience of managing proposal development and reporting for major donors
- Excellent understanding of complex relationship based fundraising approaches
- Ability to motivate and influence across a range of levels internally, including with programme staff, Trustees, and the Executive Leadership Team.
- A self-starter with high initiative, and a pro-active approach
- Ability to present complex information in an engaging way to a major donor audience to win understanding and support.
- A clear understanding of the Charity’s requirements of confidentiality and discretion
- Outstanding organisational skills with the ability to prioritise a heavy workload
- Excellent written and verbal communication skills, with the ability to communicate well with a broad range of people, particularly at a senior level
- Excellent negotiation skills
- A methodical and meticulous approach
- Excellent people skills, tact and diplomacy
- A strong working knowledge of MS Office, Teams and Salesforce/or similar donor database to manage high value supporter journeys
- Experience of working to and reporting against in-year targets and KPIs
- Knowledge of and ability to advise on Charity Commission, GDPR and the Fundraising Regulator Fundraising Code requirements for fundraising activity and keep abreast of new guidelines and legislation
Desirable:
- Fluency in a language other than English
- Experience of project management involving multiple internal stakeholders
Values
Act in accordance with Lumos’ values:
- We embrace Collaboration
- We strive for Excellence
- We show Respect
- We always Care
- We are Passionate
Fundraising plays a key role in Lumos' culture and we expect all roles to contribute to developing it.
Please note, this is a UK based role and therefore you must have the right to work in the UK to be considered for this position.
Safeguarding statement
Lumos is committed to ensuring the safety and protection of children and adults at risk in all of our work.
All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures that apply to the role.
- Ensure the that their behaviours and actions support the safeguarding of children, young people and adults at risk as appropriate.
Additionally, the Philanthropy Manager is expected to:
- Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility.
- Manage and update the standards as appropriate to the role.
- Safeguarding standards are monitored and maintained in compliance with organisational policy.
- Appropriate safeguarding training is provided, and standards are reviewed and updated as required.
EDI Statement
Lumos is wholly committed to equality, diversity and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports and gives a voice to all, so that we can best support the children we serve. We must ensure that all staff are equally valued, included, empowered and respected across the organisation and in everything we do.
Lumos is fundamentally built on diverse, multi-national and multi-cultural teams. This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture and experience of each member of staff, provides equality of care and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
The client requests no contact from agencies or media sales.
Do you have fundraising & communication skills? Could you inspire engagement, financial giving & commitment to a great charity supporting children and young adults? If so, then the Barnstondale Centre needs you!
Job Title: Fundraising and Communications Manager
Responsible to: CEO
Hours: Full time (will consider flexibility for part-time hours for the right candidate)
Work Location: Office - Barnstondale Centre, Wirral, Merseyside CH61 1BX (this role can be a mix of in person and remote working)
Salary: £28,000 - £31,000 FTE (dependent on experience) plus 5% matched pension contribution
Term: 12-month fixed term contract (with a possibility of extension dependent on funding)
Direct Reports: None
Role Overview
We are looking for a creative self-starter to work directly with the CEO and Business Manager on the delivery of the charity's new fundraising strategy as we look to grow our donor portfolio and engagement with our supporters. This is a role that offers you real scope, challenge and reward and the chance to contribute and enhance an organisation supporting vulnerable and underprivileged children, and their families.
The focus of this role will be researching and writing high quality, targeted funding applications to a range of charitable trusts and foundations and other grant making bodies, including local authorities. There may also be times when you will be required to respond to other fundraising opportunities that arise (e.g. major donors, corporate, community or events fundraising). You will need to be confident in representing Barnstondale externally and coordinate and maintain strong working relationships. You will have a flexible and motivated attitude to work, have a confident and persuasive writing style, and work with a high level of integrity.
Barnstondale Centre Overview
The Barnstondale Centre has a strong reputation for providing a range of residential trips and outdoor activities for schools and youth groups of all abilities. We are passionate about encouraging young people to have fun and adventures in the outdoors, teaching them life skills and enhancing their self-esteem. Through successfully facing up to the challenges which outdoor activities provide, overcoming fears and apprehensions along the way, young people make major strides in confidence, with implications for all aspects of their development. We have been accommodating visitors for more than 60 years and became a registered charity in 2001. Although predominantly from the Northwest region, we also accommodate visitors nationally and as far afield as Ireland and France.
Since the formation of the charity, we have provided a safe and inclusive environment for people of all abilities to enjoy; in a normal year we support over 6000 young people. Barnstondale is for many, their first time experiencing the outdoors and their only holiday or respite of the year.
More details of this role, including the role's main duties and person specification, can be found in the attached Job Description.
How to apply:
Please submit your CV and one page covering letter explaining:
1. Your interest in joining the Barnstondale Centre, and
2. Your relevant experience as per the skills and competencies outlined in the attached Job Description.
If you would like to discuss the role before formally applying, then the CEO is happy and available to chat (email address and contact details contained in the Job Description or get in touch on our website).
The client requests no contact from agencies or media sales.
This role is integral in supporting the Fundraising teams’ ambitious income targets. In this role you will make a vital contribution to the Fundraising team’s objective to bring about transformative change for children by unlocking income and raising the profile of Lumos.
Working closely with the Head of Partnerships, this role will implement a new strategy to grow income from Corporate Partnerships, as well as support the successful delivery of the Trusts and Foundation strategy. Lumos has been fortunate to work with partners across the Wizarding World for some time now and is keen to explore the wider opportunity with corporates, as well as a strong focus on strengthening the partnerships and activities across the Wizarding World.
The Partnerships Manager will work with the Head of Partnerships to maintain and strengthen existing funding relationships from Trusts and Foundations and also cultivate new prospective partnerships and targeted new business from the wider Trust and Corporate sector. The post holder will also need to engage relevant internal stakeholders to effectively support these partnerships.
The post will be responsible for supporting key activity and partnership development with new Wizarding World partners, with a strong focus on working across the wider fundraising team to deliver consumer led and commercially driven campaigns.
Position
Job title: Partnerships Manager (Trusts and Corporate)
Group: Fundraising and Engagement
Reporting to: Head of Partnerships (Trusts, Corporate and Philanthropy)
Location: UK, remote. Applicant must have right to work in UK.
Contract Type: Permanent full time (35 hours per week). We are open to discussing and considering flexible working options.
Key Responsibilities
- Proactively identify, research, and cultivate relationships with prospective trust and foundations with the potential to make five and six-figure gifts to Lumos.
- Proactively research and identify strategic corporate partnership prospects
- Initiate and develop strategic relationships with key donors; representing Lumos at meetings, taking the initiative to drive outreach with partners, and requesting high-level financial support for Lumos.
- Provide exceptional personalised donor care and stewardship to a portfolio of Trust and Foundation donors and a targeted pool of corporate partners, including some new Wizarding World partners.
- Work with Head of Partnerships, to develop and implement a targeted new corporate fundraising strategy across priority sectors.
- Develop high quality communications for a wide range of major donors and corporate partners, including proposals and stewardship pieces
- Work with the Partnerships Funding Manager and with Lumos’ internal processes to develop bespoke funding pitches, detailed financial information and reports
- Work closely with US colleagues to effectively manage Wizarding World and other corporate partnerships, exploring opportunities for co-ordinated and joint initiatives to global partnerships prospects.
- Work collaboratively with colleagues across the organisation to generate and deliver corporate partnerships opportunities, ensuring full compliance, brand alignment, corporate engagement and maximising customer engagement.
- Work with General Counsel to ensure commercial participator agreements are in place for all relevant activities (Wizarding World and wider).
- Keep abreast of news and trends within the corporate sector and Wizarding World fandom and share knowledge across wider team as appropriate.
- Work collaboratively with colleagues to manage the delivery of donor stewardship and cultivation events.
- Deliver against ambitious financial targets. To manage, monitor and report on income within the area of responsibility, and ensure all legal and fundraising regulatory compliance through exceptional record keeping.
- Maintain the operational systems required to manage high quality donor cultivation, stewardship and research to ensure efficiency and effectiveness
- Other tasks as reasonably required by the Head of Partnerships
Requirements
Successful fundraising is vital to what we do, and to enhance our capacity we have created this new role. As Partnerships Manager you’ll be deeply involved in creating our strategy to establish successful corporate partnerships and to build and develop on existing relationships with Trusts and Foundations. Relationships are at the core of this role: from identifying and targeting prospects to providing outstanding donor care and stewardship to the partners that are so valuable to our work, your enthusiasm for what we do will shine through. You’ll need to be creatively entrepreneurial in your approach – there isn’t a fixed tool kit. You’ll be able to spot opportunities and develop strategies to convert them into long-term strategic relationships that offer rewards to all parties.
We expect that you will already have a successful track record in corporate or trust fundraising, and you’ll be accustomed to working towards stretching targets. You’ll have the backing of a highly talented and committed team who are passionate about what we do. It’s a great time to join Lumos – we have a fantastic platform on which to build. And our work remains absolutely vital to securing better futures for children across the world.
Person Specification
Essential:
- A proven track record of meeting or exceeding financial targets and soliciting gifts from trust donors and/or corporate partners, including through making the ask in person and face-to-face pitches and negotiations.
- Strong interpersonal and communication skills, both written and verbal, and an ability to build relationships, negotiate with and persuade a wide range of funding partners.
- Ability to present complex information in an engaging way to a variety of audiences to win understanding and support.
- Demonstrable experience of leading on successful relationship management, taking the initiative to identify and reach out to potential new funders and corporate partners to secure new income.
- Able to develop and lead positive and influential relationships with existing and potential donors.
- Keen ability to ‘income opportunity spot’ and seize new opportunities; to see the strategic opportunity in a partnership or an activity.
- Excellent understanding of complex relationship based fundraising approaches.
- Ability to motivate and influence across a range of levels internally, including with programme staff, Trustees, and the Executive Leadership Team.
- A self-starter with high initiative, and a pro-active approach.
- A clear understanding of the Charity’s requirements of confidentiality and discretion.
- Outstanding organisational skills with the ability to prioritise a heavy workload.
- Excellent written and verbal communication skills, with the ability to communicate well with a broad range of people, particularly at a senior level.
- Excellent negotiation skills.
- A methodical and meticulous approach.
- Excellent people skills, tact and diplomacy.
- A strong working knowledge of MS Office, Teams and Salesforce/or similar donor database to manage high value supporter journeys.
- Experience of working to and reporting against in-year targets and KPIs.
- Knowledge of and ability to advise on Charity Commission, GDPR and the Fundraising Regulator Fundraising Code requirements for fundraising activity and keep abreast of new guidelines and legislation.
Desirable:
- Fluency in a language other than English
- An understanding of the Wizarding World
- Experience of project management involving multiple internal stakeholders
Values
Act in accordance with Lumos’ values:
- We embrace Collaboration
- We strive for Excellence
- We show Respect
- We always Care
- We are Passionate
Fundraising plays a key role in Lumos' culture and we expect all roles to contribute to developing it.
Please note, this is a UK based role and therefore you must have the right to work in the UK to be considered for this position.
Safeguarding statement
Lumos is committed to ensuring the safety and protection of children and adults at risk in all of our work.
All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures that apply to the role.
- Ensure the that their behaviours and actions support the safeguarding of children, young people and adults at risk as appropriate.
Additionally, the Partnerships Manager is expected to:
- Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility.
- Manage and update the standards as appropriate to the role.
- Safeguarding standards are monitored and maintained in compliance with organisational policy.
- Appropriate safeguarding training is provided, and standards are reviewed and updated as required.
EDI Statement
Lumos is wholly committed to equality, diversity and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports and gives a voice to all, so that we can best support the children we serve. We must ensure that all staff are equally valued, included, empowered and respected across the organisation and in everything we do.
Lumos is fundamentally built on diverse, multi-national and multi-cultural teams. This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture and experience of each member of staff, provides equality of care and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
The client requests no contact from agencies or media sales.
Richmond upon Thames, Greater London
15 Hours per week - Weekends
Salary £10,696
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
We’re now looking for a Resettlement and Support Worker to join our team on a part-time, permanent basis.
The Benefits
Health & Wellbeing -
- 24-hour access to confidential counselling services (EAP)
- Free Wellbeing sessions
- Enhanced maternity and paternity leave
- A pension scheme after three months of service
- Yearly eye care vouchers
Work life balance -
- 34 days holiday, increasing with length of service.
- Flexible working
- Free moving house day
Travel -
- Cycle to work
- An interest-free travel loan
- Free parking (at some sites)
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
As a Resettlement and Support Worker, you will be part of a professional and experienced team and will be responsible and accountable for the provision of hostel-based services and the effective co-ordination of support to rough sleepers with complex needs.
This role will require you to work on a rota system, Shifts are 8am to 3.30pm or 2.30pm to 10pm and will include weekends.
About You
To be considered for the role of Resettlement and Support Worker you will have:
– Relevant experience, either paid or voluntary, working with homeless people or rough sleepers
– An understanding of the causes of, and pathways out of, homelessness
– Experience of assessment and support systems for vulnerable people, including key working
– The ability to work with clients who may display challenging behaviour and that have complex needs
– Basic knowledge of appropriate legislation, including welfare benefits and housing law
– Basic knowledge of health and safety requirements in the workplace
– Solid IT skills
– The ability to represent SPEAR appropriately at all times, and work professionally with external agencies
– An understanding of confidentiality needs within the organisation and the ability to apply them
– The ability to manage your time in a busy and pressurised environment.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Resettlement and Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Our Vision
We strive for communities in which anyone facing or experiencing homelessness can quickly move into secur... Read more
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
About the role
St Mungo’s Recovery College is a pioneering service supporting people impacted by homelessness to learn new skills and gain employment. This can be transformational experience for the people we work with and a key part of their journey leaving homelessness behind for good.
The Recovery College in Leicester is co-located at the Dawn Centre, alongside other homelessness services. We run activities from the Dawn Centre and other sites, including at the Construction Skills Centre of Excellence and our training garden. We’re currently looking for a dynamic and committed person to lead our Recovery College Hub. In the role of Hub Manager your key responsibilities will include:
- Oversee the running and continued to development of the learning and employment support programme.
- Manage and support the brilliant Recovery College team with a culture of high performance.
- Build strong working relationships with the other services based at the Dawn centre, with other agencies working with the client group, businesses and education and skills providers.
About you
We are looking for a dynamic leader committed to supporting people transform their lives through education, training and employment. We think this role will suit someone with:
- Experience of staff management and the ability lead a high performing team.
- Experience of providing high quality services to clients and/or customers while managing a service delivery team.
- Effective communication skills with experience of building strong relationships with a range of stakeholders.
- The ability to work in a target driven role, with the skills to effectively track and analyse performance indicators, reporting on service outcomes and identifying improvements.
We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.
What we offer
Flexible Working and Other Benefits
- We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
- St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
A Diverse and Inclusive Work Place
- Equality, diversity and inclusion are central to the organisation's values and how we work.
- We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.
Excellent Development and Growth Opportunities
- We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
- We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 9 June 2022
Interview and assessments on: 16 June 2022
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
- £29,776 per year
- Full time
- Permanent contract
- Based in Lewisham
- Hybrid working considered
Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £7M, over 180 staff and 260 volunteers, we are one of the largest charities in the Mind network.
The Lewisham Dementia Support Hub is an exciting service delivered by a consortium of local providers working in partnership:
- MindCare Dementia Support, the specialist dementia arm of Bromley, Lewisham & Greenwich Mind
- Carers Lewisham
- Sydenham Garden
- SLAM NHS Foundation Trust
The Hub provides comprehensive person-centred support to people with dementia and their carers, alongside training, raising awareness and community development to improve the experience of people with dementia. We are expanding our support to include a new Befriending Service. This service will provide Befriending within the community and in the homes of our clients living with a dementia diagnosis.
We are looking for a Befriending Coordinator to oversee the provision of high quality in-person Befriending support to our clients living within the London Borough of Lewisham. A key focus of this role is to manage the Befriending Administrator as well as a team of volunteers.
You will be highly organised, with experience of delivering projects to tight deadlines. You will be a skilled people manager, an effective communicator and have experience of collating feedback and outcomes for monitoring purposes. Experience of supporting and training staff and volunteers within community-based services is highly desirable. This is a fantastic opportunity to be part of a dynamic, collaborative and friendly team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:
- People from culturally diverse communities
- Disabled people
- People with diverse sexual orientations and gender identities
- Young people
BLG Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.
Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.
Closing date: Monday 6th June (11:59pm)
Likely interview date: Friday 24th June
Please apply via our website
Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with thos... Read more
The client requests no contact from agencies or media sales.
Do you enjoy getting new initiatives off the ground and developing relationships with a wide range of stakeholders? We are recruiting for the new role of Health Liaison Officer, who will deliver our partnership work with the health sector. This role will suit you if have experience of working in or with the health sector, can provide practical support for health partners and want to make a real difference for carers.
We are open to exploring secondment opportunities for employees in the health sector.
Please note this post of for 3 years in the first instance to be extended subject to funding.
The client requests no contact from agencies or media sales.