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We are looking for an experienced People Manager to work within a senior leadership role within HILS, responsible for the effective day-to-day delivery of HILS' People Strategy across teh organisation, and ensuring HILS' people practices support safe, ethical, service delivery in environments supporting vulnerable adults.
Reporting to the Director of People, the People Manager leads the People Team and acts as the primary operational adviser to leaders and managers on all people-related matters, ensuring consistent, legally compliant, and values-led people practices across all HILS locations.
The People Manager translates people strategy into operational delivery, provides authoritative leadership on employee relations and workforce matters, and ensures that people systems, processes, and behaviours actively support organisational performance, sustainability.
The client requests no contact from agencies or media sales.
We are looking for a Operations Manager to join our team, responsible for ensuring the daily running of our kennels, ensuring that all interactions with our dogs contribute to their development and progress.
This is a live-in role where accommodation will be provided on site.
What does this role do?
As Operations Manager, you will:
- lead, manage and develop the team, delivering high performance and meeting all objectives.
- optimise kennel occupancy by supporting the intake process and work with the Welfare Manager to ensure fast and effective assessments of dogs.
- be responsible for the day to day operations of the kennels, including ensuring all procedures are followed by the team such as checking for microchips and checking paperwork is completed accurately.
- maintain effective contact time between colleagues and dogs, focusing on rehabilitation to move all dogs towards rehoming.
Could this be you?
To be successful in this role, you'll need some experience of leading a high-performing team, coaching them to ensure they deliver their outputs effectively and on time, underpinned by excellent communication skills. You'll have strong dog handling skills, comfortable handling dogs of various breeds and characteristics. You'll be confident working alongside other management colleagues to deliver great outcomes for the centre, ensuring as many dogs as possible are rehomed.
Interviews are provisionally scheduled for the 18th and 19th June at Shrewsbury Rehoming Centre.
The client requests no contact from agencies or media sales.
Job title: Youth Programmes Officer
Salary: £26,939 - £32,608 (starting salary typically at £26,939 with progression based on
performance and experience)
Location: Based in Islington (EC1V 4NB) and Barking (IG11 8GR)
Contract: Permanent
Hours: 35 hours per week
Reporting to: Youth Programmes Manager
Download the full Job Description and Person Specification
About us
The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning.
Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work.
Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK.
We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Evaluation Project Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations.
Ben’s legacy is our guide – we exist to stop knife crime
About the Role
We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime.
As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.
Key Responsibilities
Programme Delivery
Deliver the Trust’s anti-knife crime workshops to Primary, Secondary, PRU, AP and adult groups, following a set curriculum whilst adapting to meet the needs of the group
Ensure the Trust’s programmes are delivered to a high standard and guided by the user experience by dealing with comments, feedback and complaint promptly and cascading changes and innovations to the wider delivery team.
Programme design
Ensure the Trust’s programmes are guided by user experience by collecting, inputting and analysing survey data and working with the operations team to influence programme design and innovation
Contribute to the Trust’s continual development and assist with the development and delivery of new programmes, projects, and special events
Workshop Coordination
Conduct the day-to-day, logistical coordination of workshops across two sites
Act as a point of contact for enquiries and bookings, and ensure all pre-visit information is captured
Proactively seek out and maintain positive relationships with key stakeholders such as teachers and other practitioners
Administer the Trust’s internal CRM and bookings systems to keep records accurate and up to date and generate reports as necessary
Act as a point of contact for the freelance team of facilitators and actors, building positive relationships to coordinate the staffing of workshops across two sites, maintain staff retention and escalate issues promptly to the Head of Programmes
Assist the Head of Programmes with training, induction and ongoing monitoring of freelance facilitators and actors
Other Duties
Any other duties relevant to the role
Person Specification
Experience & Qualifications
Significant experience of delivering workshops, education, or training to diverse groups of young people in an informal setting
Experience of delivering structured education programmes and suitably differentiating according to young people’s needs
Experience of managing challenging behaviour and working with young people who have additional needs or SEN
Experience of managing or coordinating multiple people and streams of work
Experience of carrying out administrative duties, following processes and using a variety of online systems
Experience of designing and creating learning resources and / or education programmes
Experience of training adults (desirable)
Optional/desirable: Formal qualification which recognises a broad skillset when educating and working with young people (e.g. qualified teacher, qualified youth worker or similar qualification)
Skills & Knowledge
A skilled educator, with the ability to empower and educate young people to achieve ambitious learning outcomes
A team-player who can build strong relationships internally and externally and represent the Trust in a positive manner
Knowledge of knife crime and/or youth violence in London
Knowledge of best practice of facilitation / teaching techniques that maximise engagement, participation, and inclusivity when working with young people
Key Attributes & Values
Passionate about making a difference, with a commitment to developing evidence-based interventions to prevent knife crime and improve outcomes for young people
Collaborative and professional, able to work effectively with colleagues and partners, acting with integrity and maintaining confidentiality
Committed to equality, diversity, equity and inclusion, and able to apply these principles across all aspects of work
Reflective and open to learning, with a willingness to take on feedback and continually improve practice
Detail-oriented and reliable, with a strong sense of accountability for maintaining high standards of work
Benefits
Flexible working opportunities where possible
27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
Enhanced sick pay
Contributory pension scheme
Cycle to work scheme with the Green Commute Initiative
Personal development opportunities
How to apply
If you would like to apply for this role, please submit a CV and supporting statement,
outlining how you fulfil the person specification (experience, skills and knowledge, key
attributes and values) for this role.
Applications close: Wednesday 3rd June 2026
Interview schedule:
- 1st stage, 5th June 2026 (virtual)
- 2nd stage, Week of 8th June 2026 (in person)
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
We have an exciting opportunity for 2 x Children & Young People Caseworkers to join the team in South Wales, one position is for 30 hours per week and the other for 22.5 hours per week, actual hours can be discussed at interview. Please state in your personal statement which role you are interested in.
This role is offered as hybrid working from home and at least one day per week from our office in Llanrumney, Cardiff. Regular travel will also be required throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As a CYP Caseworker you will:
- Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
- Help Children & Young People cope and recover from the effects of crime.
- Act as a single point of contact, undertaking effective need and risk assessments.
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.
You will need:
- Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting.
- Previous experience of working with vulnerable CYP.
- To be able to work without direct supervision, prioritising work and managing competing demands.
- The ability to complete needs and risk assessments.
- To demonstrate empathy.
- Knowledge of the Criminal Justice System and Safeguarding principles.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Would you like to provide support, advice and guidance to the Royal British Legion members in South and West Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members and on a mobile basis at other locations in the South and West Yorkshire area, with occasional travel (incl. for monthly team meetings) beyond this area.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We have an exciting opportunity for a Domestic Abuse Practitioner to join the New Era Safe Accommodation team to support victims of domestic abuse, working 37.5 hours a week, Monday to Friday 9am to 5pm. There may be an occasional need for Saturday working with a day off in lieu. This role covers the Staffordshire area and regular travel will be required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Domestic Abuse Practitioner you will be:
- Providing pro-active, high quality, frontline service to victims of domestic violence and abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Working within a multi-agency framework with a focus of keeping victims of domestic abuse safe.
- Working with survivors and other agencies to monitor the care pathway.
You will need:
- The ability to identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are currently looking for an Independent Domestic Violence Advocate (IDVA) to join the Drive team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with hybrid working. As a DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- an understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- knowledge of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- to understand safeguarding issues, and the legal responsibilities surrounding these issues.
- experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are recruiting for a Debt Caseworker (Trainee Debt Caseworker would be considered) to provide an effective and efficient casework service within the aims and policies of Citizens Advice Wirral. This includes negotiation and representation on behalf of clients, many of whom may be vulnerable, may have mental health needs and/or long term conditions.
Working for Citizens Advice Wirral has a range of benefits including:
-
A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
-
Agile working, including up to 5 additional days of flexi leave each year (pro-rata) and both home and office-based days (role dependent)
-
A contributory pension scheme
-
Employee Assistance Programme
To find out more and start your application please go to our website by clicking on the Apply Button.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are recruiting for Financial Capability Keyworkers to improve the financial capability and resilience of clients by providing budgeting support, debt prevention advice, and practical money management skills. The role focuses on early intervention, helping clients take control of their finances before issues escalate into crisis.
Working for Citizens Advice Wirral has a range of benefits including:
-
A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
-
Agile working, including up to 5 additional days of flexi leave each year (pro-rata) and both home and office-based days (role dependent)
-
A contributory pension scheme
-
Employee Assistance Programme
To find out more and start your application please visit our website via the Apply Button.
We are looking for a strategic, values-driven and analytical Systems Improvement & Learning Lead to strengthen the effectiveness, consistency and impact of domestic abuse services across London, ensuring meaningful safeguarding outcomes for victims and survivors.
This role is full-time and hybrid, with a minimum of one day per week in the office and occasional travel across London to engage with partners and services.
As a Systems Improvement & Learning Lead, you will be a senior leader within our Pan London Domestic Abuse Service, sitting on the Domestic Abuse Leadership Team and reporting to the Head of Service.
You will lead system improvement, learning and operational excellence across our London services, with a specific focus on MARAC practice and impact, high-risk harm and homicide prevention, learning from Domestic Abuse Related Death Reviews (DARDRs), and equity, access and cultural competence.
This role combines strategic challenge with operational leadership. It requires credibility with frontline practitioners, confidence with senior leaders, and persistence where systems resist change.
Key Responsibilities:
- Act as a senior point of contact for statutory and voluntary sector partners, providing constructive challenge and system leadership on safeguarding priorities.
- Lead pan-London continuous improvement activity, using data, frontline insight and review learning to drive consistency, quality and impact across services.
- Use system data, frontline insight and survivor narratives to identify risk, challenge ineffective practice and improve outcomes.
- Act as a credible senior partner to statutory and voluntary agencies, providing constructive challenge on safeguarding effectiveness.
- Analyse MARAC practice across London, identifying variation in thresholds, models, decision-making and follow-up, to drive meaningful improvement.
- Ensure MARAC participation is risk-focused and proportionate, promoting effective multi-agency safeguarding action beyond formal meetings.
- Provide operational leadership and line management, ensuring high standards of safeguarding, supervision, wellbeing and professional accountability.
- Champion equity, access and culturally competent practice, addressing systemic barriers to safety.
About You:
Ideally, you will be an experienced system leader with a strong operational background in domestic abuse and safeguarding. You will bring credibility, analytical rigour and the confidence to challenge established practice constructively, while maintaining effective partnerships across complex, multi-agency environments.
You will be motivated by learning, improvement and equity, with a strong commitment to trauma-informed, culturally competent and survivor-centred practice.
This is not a coordination, compliance or meeting-management role - it is a role for someone prepared to lead change where it matters most.
You Will Need:
- Proven leadership and relationship-management experience, including delivering through multi-site teams and complex partnerships.
- Strong operational understanding of domestic abuse, safeguarding and homicide-prevention systems, including MARAC, DARDRs and the role of IDVAs.
- Demonstrable ability to analyse complex qualitative and quantitative data to identify systemic risk, learning and missed prevention opportunities.
- Experience translating learning from serious harm or death reviews into credible, practical service improvement.
- Professional confidence and credibility to challenge entrenched practice while maintaining effective working relationships
- A survivor-centred, trauma-informed approach with a strong commitment to equity, access and cultural competence
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
HR Advisor
Location: Great Horwood, Buckinghamshire (minimum of 4 days in the office per week)
Salary: £35,000 - £40,000 per annum
Vacancy Type: Permanent, Full Time (37.5 hours per week)
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
Main Purpose & Scope of the Role:
The HR Advisor will provide specialist and proactive support to other departments within the Charity to ensure organisational compliance in all relevant areas relating to HR.
What You’ll Do:
Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment, and performance management. You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working.
Reports to: People Engagement Manager
About the Role
You will lead the development and implementation of a best practice approach to recruitment.
You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes.
You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice.
You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders.
This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers..
Responsibilities of the Role
- Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.
- Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required.
- To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff centric Charity.
- Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding.
Person Specification
Experience & Qualifications
Essential
- CIPD Level 5 qualification and a minimum of 3 years’ experience in a similar role
- Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation
- Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience
- Excellent interpersonal, networking and communication skills
- Experience of managing relationships with staff at all levels
Desirable
- Experience of reward and recognition practices
- Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing
- Effective organisation and administrative skills gained within HR
- Experience on use of HR database (BREATHE)
Desirable Knowledge & Skills
- Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative.
- Ability to work supportively and effectively within and across teams and build good working relationships
- Ability to maintain confidentiality when appropriate
- Proficiency in using Microsoft Office
- Highly effective written and verbal communication skills
- Good influencing and negotiation skills
- Strong people management skills with the ability to train and develop individuals and create a ‘one team’ ethos
Other Requirements
- A full current driving license
- Comfortable with dogs in the workplace/office
Diversity, Equality & Inclusion
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
To Apply
If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.
The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.
Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.
These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.
As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.
To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.
You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Volunteer Coordinator
Location: Milton Keynes, Buckinghamshire (minimum 3 days in office per week)
Salary: £29,000 - £32,000 per annum
Vacancy Type: 12 month contract, Full time 37.5 hours per week
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
Main Purpose & Scope of the Role:
The Volunteer Coordinator is responsible for the coordination, delivery and ongoing support of volunteer activity across the charity, ensuring volunteers have a positive, meaningful and well‑supported experience.
This role combines hands‑on volunteer coordination with people engagement activity, supporting engagement, communication and safeguarding processes across both volunteers and staff. The postholder works closely with colleagues across the organisation to ensure volunteer involvement is well‑planned, compliant and aligned with operational needs.
What You’ll Do:
You will coordinate the end to end volunteer journey, from recruitment and onboarding through to ongoing support, engagement and departure. You will act as a key point of contact for volunteers, support teams to work effectively with volunteers, and ensure accurate records, communication and safeguarding processes are maintained.
Reports to: People Engagement Manager
About the Role
This is an operational, people‑focused role suited to someone who enjoys building relationships, organising activity and supporting others. You will work closely with staff, volunteers and external partners, ensuring volunteering activity runs smoothly and consistently across the charity.
The role requires excellent organisation, strong communication skills and confidence.
Responsibilities of the Role
Volunteer Recruitment & Engagement
- Coordinate volunteer recruitment activity to meet charity needs
- Support the delivery of volunteer marketing campaigns across social media, recruitment platforms and community networks
- Build and maintain relationships with community groups, schools, businesses and partner organisations
- Represent the charity at volunteer recruitment events and community activities
- Support interviews and suitability assessments for prospective volunteers
- Ensure references and checks are completed in line with policy
Volunteer Onboarding, Training & Support
- Coordinate induction processes for new volunteers
- Ensure volunteers receive appropriate role specific training, working with internal teams
- Maintain regular communication with volunteers to support engagement and retention
- Act as a key point of contact for volunteer queries or concerns
- Support volunteers leaving the organisation and gather feedback
Volunteer Engagement & Communication
- Support clear and consistent communication with volunteers across the charity
- Maintain and update volunteer communications via Assemble and other platforms
- Support the Volunteer Forum and other engagement initiatives
- Develop and maintain guidance and resources for staff working with volunteers
Compliance & Administration
- Ensure volunteer activity complies with safeguarding, GDPR, health & safety and volunteer management standards
- Maintain accurate and up to date volunteer records on Assemble
- Monitor volunteer data and prepare basic reports on recruitment, engagement and retention
- Escalate safeguarding or compliance concerns to the appropriate manager
Fundraising & Cross Departmental Support
- Coordinate volunteer involvement in fundraising events and campaigns
- Work closely with fundraising, operations and HR colleagues to ensure volunteer support is effective and well planned
- Promote good practice in volunteering across teams
Person Specification
Experience & Qualifications
Essential
- Experience in volunteer coordination, people engagement or a related role
- Strong organisational skills with excellent attention to detail
- Confident communicator with the ability to build positive relationships quickly
- Experience working with databases or volunteer management systems
- Ability to work independently and collaboratively across teams
- Understanding of safeguarding and confidentiality principles
- Good IT skills including Microsoft 365
Desirable
- Experience working in the charity sector
- Knowledge of volunteer management systems (e.g. Assemble)
- Experience supporting training or group facilitation
- Interest in animal welfare, assistance dogs or medical research
Other Requirements
- Willingness to travel occasionally to attend recruitment events or meetings
Diversity, Equality & Inclusion
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
To Apply
If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.


