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Page 1 of 238
Bury Saint Edmunds, Suffolk (Hybrid)
Starting salary £27,570 - £30,639 per year
Permanent, Part-time, Up to 37.5 hours per week, minimum of 30 hours per week, Full-time
Job description

Are you a whizz with software and tech?

Are you a people person?

Are you up for shaping this role, as we grow as an organisation?

Does data and impact excite you?

If so, this role could be right up your street! Please read on….

Green Light Trust has grown significantly over the last few years. We have a solid model of practice and a clear direction of travel. After much research and planning we are on the cusp of digitalising our case management system and other aspects of our operations. This is a significant step in the development of our provision and will enable us to scale the work we do. The role will also support project development and provide business administrative support to assist the operational management team and senior leaders.

Key responsibilities and activities

  • Managing software packages and hardware, used across GLT.
  • Maintain client management systems to ensure continuous improvement to enhance quality and data outputs
  • Train employees and volunteers in using our suite of systems and provide troubleshooting support.
  • Maintaining best practices regarding cyber security and GPDR
  • Effective resource management with IT equipment, phones, business insurances etc
  • General support to Operational Management Team regarding system, business and administrative processes and procedures.
  • Line management for a small team, with the overall responsibility for management of data for delivery, evaluation processes and general office activities
  • Project managing strategic strands of development across GLT and partners

Person Specification


  • Knowledge of Microsoft Office 365, including Sharepoint.
  • Broad knowledge on managing various systems such as scheduling tools, case management systems.
  • Knowledge of GDPR regulations and cyber security policy
  • Effective management of software and hardware in line with regulation
  • General resource management of assets digital and otherwise.


  • System management and implementation of updates
  • Training employees in system processes
  • Effective report building to support management
  • General resource management to support across a broad remit
  • Strong administrative and project management skills
  • Experience of managing and leading on multiple projects
  • Managing extensive data and reporting

Skills and Abilities

  • Excellent organisation and time-management
  • Strong IT and software management skills
  • The ability to prioritise tasks and work under pressure
  • Team player and the ability to manage your workload
  • Excellent interpersonal, oral and written communication
  • Attention to detail
  • Flexible and adaptable to changing workloads
  • Problem solver and good negotiator


  • You will need access to transport and have the ability to visit sites
  • Passionate about the vision and values
  • Continuous appetite for personal development
  • Not afraid to have fun and get messy (occasionally)!

Other details:

Probation period: 3 months from start of employment.

Place of work:  Hybrid - Work from home & office bases across Norfolk and Suffolk.  

Travel:  A full, clean driving license is essential, as the post holder will need to travel. The standard Green Light Trust mileage rate will be payable for the business use of the post holder’s private car.

Equal opportunities:  The Trust is an equal opportunities employer.

Full Terms and Conditions: Will be provided with letter of appointment.

Registered charity number 1000977

Application resources
Refreshed on: 27 June 2022
Closing date: 03 July 2022 at 23:59
Job ref: 2022/Bus-Sys-Mgr
Tags: Admin,IT

The client requests no contact from agencies or media sales.