The role

At the Canal & River Trust, we believe that life is better by water. We take care of 2,000 miles of canals and rivers, and those waterways have a vital role in the health and wellbeing of local communities and economies. Every role here plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better. And yours is no exception. 

Reporting directly to the Head of Marketing & Supporter Development, you’ll take the lead on our individual giving programmes, shaping the way we attract and engage with long-term supporters. If you’re an experienced fundraiser looking to make your mark, then this is a fantastic opportunity to build on our growing individual giving programmes and take them to the next level.

The role comes with a wide range of responsibilities – everything from developing supporter journeys to ensuring care and engagement programmes are fit-for-purpose and efficiently run. You’ll also need to build strong relationships with people inside and outside the Trust, while leading, motivating and developing a highly skilled professional team.

What we look for

To develop individual giving programmes that inspire colleagues, trustees and supporters alike, you’ll need to be able to draw on extensive fundraising and direct marketing expertise. This should include experience of overseeing individual giving fundraising strategies and campaigns, developing supporter journeys and managing care and engagement programmes. You’ll also need proven experience of leading a multi-disciplinary fundraising team.

We’re looking for a natural leader who combines a strategic mindset with a hands-on work ethic, and who knows how to leverage data, insights and other people’s expertise in order to secure excellent results. Other important qualities we’re looking for include creative thinking, a love of numbers and great networking and relationship-building skills. 

The impact you’ll have

The waterways our charity looks after contribute to the health and wellbeing of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. These historic, natural and cultural assets form part of the strategic and local green-blue infrastructure network, linking urban and rural communities as well as habitats. Our waterways are on the doorstep of 8 million people and reach some of the most deprived communities within the UK. By caring for our waterways and promoting their use we believe we can improve the wellbeing of our nation. Come and be part of it.

Our diversity

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

To find out more and apply, please click the apply button. 

Please quote reference 2019-6024 when applying.

Closing date for applications: 21st November 2019.

Interviews will be held on 4 December 2019. Candidates must be available to attend on this date.

The Women’s Equality Party is a collaborative force in British politics uniting people of all ages, backgrounds, ethnicities, abilities, genders and beliefs in the shared determination to see women enjoy the same rights and opportunities as men – so all can flourish. WE challenge other parties through our campaigns and policy proposals as well as at the ballot box.

The Members and Supporters Officer will play a key role in building our membership base and ensuring our members and supporters are at the centre of everything we do. They will be the first point of contact for our members and supporters, ensuring they feel valued and supporting their engagement with the Party. This includes working with the Head of Members and Supporters to make sure our branch network is thriving. The Members and Supporters Officer will be responsible for recruiting, engaging and retaining the Party’s members and supporters. They will do this by contributing to and implementing a membership engagement strategy tailored to the diverse needs of our existing members and supporters. This is an exciting opportunity to develop existing and new skills and gain experience of supporting members and supporters of a political party!

We are seeking an enthusiastic and hardworking individual, committed to equality and with some experience of working with a database.  The successful candidate will have excellent communication skills, be comfortable with talking to a range of people on the telephone and be able to produce good quality copy for emails, letters and scripts. The successful applicant will be able to work flexibly, including evenings and weekends from time to time, in order to run events with and for volunteers and branch officers. They will have strong relationship management skills and an ability to work on their own initiative.

Job Description - main responsibilities

1. Provide a positive and welcoming first point of contact for members, supporters and members of the public, on the telephone, email, social media and other channels.

2. Use and maintain the party’s database to keep member and supporter records up to date, accessible and accurate

3. Write, set up and send emails to members and supporters

4. Coordinate member and supporter communications, including targeted emails, automated messages, membership packs, postal letters, text and phone calls

5. Undertake member surveys and facilitate focus groups to gather member opinion 

6. Analyse member recruitment, engagement, retention and opinion and provide regular reports on performance against targets, using the database and spreadsheets

7. Support the Head of Members and Supporters on the development and implementation of the Membership Strategy

8. Liaise with Finance and Operations team to ensure members’ finance information is accurate 

9. Support the team to run volunteer, member and branch events and activities, online and in locations around the UK 

10. Work with other team members to recruit, train and engage volunteer members to support the work of the party. 

PERSON SPECIFICATION – ESSENTIAL CRITERIA

• Experience of membership or internal communications and database management

• Experience of extracting and manipulating data to produce reports

• Excellent verbal and written communication skills

• Knowledge of Data Protection Act and GDPR or the proven ability to quickly gain this

• Proven ability to work effectively as part of a team and able to work flexibly, including some evenings and weekends 

• Self-motivated, able to work on own initiative and able to prioritise own workload to meet deadlines

• Organised, methodical and thorough, with an eye for detail

• Able to respond well to tight or changing deadlines

• Confident, fast learner of IT systems. 

• Willingness to undertake training and to develop new skills

• Commitment to equal opportunities and sympathetic to the aims and values of the Women’s Equality Party and agreement to abide at all times by the #WE code set out in our constitution

To be considered for this role, we require:

• an up-to-date CV,

• a statement of interest addressing the specific requirements of the person specification, and saying why you are particularly interested in working for Women's Equality Party

• a completed equal opportunities monitoring form (optional)

Please apply no later than 9am on Monday 9th December 2019. Interviews will be held on 18th or 19th December

We have a simple application process but please be aware that to be considered you must submit both CV and cover letter.

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Sadly our offices are not wheelchair accessible.

Are you passionate about women’s economic empowerment and how to work with banks, governments and the private sector to ensure women have greater access to financial services, control over economic resources, and greater economic opportunities?

Great! - So are we.

Why work for us?

CARE is looking for a Senior Advocacy & Policy Advisor on Financial Inclusion to play a leading role in helping CARE deliver on its ambitious strategy to empower millions of the most marginalised women to access financial services.

About the role 

Working with CARE colleagues in the WEE programme team and across CARE Country Offices (COs) this role will help CARE articulate and influence key opportunities like Beijing+25 or DFID’s economic investment strategy in favour of progressive economic empowerment of women.

About you

You will have knowledge of policy and research, whilst experience of advocacy and influencing at a range of levels and ideally will have experience working with or in the private sector as well as NGOs.

You are comfortable to dive into a meeting about Women’s Economic Empowerment in sub-Saharan Africa and represent CARE’s wider WEE strategy or meet with a banking partner to talk about how the financial sector can work best for women or meet DFIDs economic advisors to discuss how their approach to economic development is really going to reach the poorest women.

Above all you are keen to deliver advocacy and policy work that contributes directly to tangible change for the lives of women and men on the ground.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

A DBS disclosure will be requested for the successful candidate.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: Sunday, 1 December 2019

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the job (see person specification).  If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch.

This is on a rolling deadline - applicants will be reviewed as and when they apply, so this may close before the end date.

About us

Christian Aid is one of the world's leading humanitarian and development organisations. For over 70 years Christian Aid has worked with the world's poorest to tackle the causes and consequences of poverty regardless of religion, ethnicity or nationality.

About the role

Working with the HR team, the Senior People Advisor will provide advice and support to managers and employees across the organisation. This role will focus on the Phase 2 change process and will help teams to think through how to manage their employees to ensure the change objectives are met. They will be responsible for working with senior leaders in their area, to advise them on how to address the people challenges they face.

The role is initially fixed term for 9 months and will also work closely with the change team, helping to establish this role as an effective, value-adding position during an extensive period of change.

About you

We are looking for an experienced HR professional with a proven track record in supporting management teams to help them devise solutions for their people and to address the people challenges they face. You will have experience of management complex change processes and dealing with and resolving a range of complex and challenging employment issues and managing professional relationships with managers and employees at all levels.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Application process

Please demonstrate your suitability for this post by submitting a CV and supporting statement.

Mind Cymru has an exciting maternity cover opportunity for someone to continue to develop our policy and campaigning work in order to improve the lives of people living with mental health problems. This is at a time when the profile of mental health has never been higher both politically and in terms of the general public. This role is an opportunity to build on our work in evidencing and developing policy positions, engage partner organisations to drive change and advocate for a shift in how people with mental health problems are supported.

We are looking for someone with experience of policy and campaigning work at a senior level, preferably within the mental health field, who is able to manage a range of projects and is committed to ensuring all people experiencing mental health problems have the best possible outcomes. The role sits within the Policy and Campaigns team at Mind Cymru with frequent contact with all parts of the organisation in Cardiff, London and across our local Mind network.

Mae Mind Cymru yn cynnig cyfle cyffrous dros gyfnod mamolaeth i unigolyn barhau i ddatblygu ein gwaith polisi ac ymgyrchu er mwyn gwella bywydau pobl sy’n byw gyda phroblemau iechyd meddwl. Mae hyn ar adeg lle mae ymwybyddiaeth am iechyd meddwl yn uwch nag erioed, yn wleidyddol ac ymysg y cyhoedd. Mae’r swydd hon yn gyfle i adeiladu ar ein gwaith yn casglu tystiolaeth a datblygu polisi, ymgysylltu â’n partneriaid i greu newid, ac ymgyrchu dros newid yn y ffordd y mae pobl sy’n dioddef o broblemau iechyd meddwl yn derbyn cefnogaeth.

Rydym yn chwilio am unigolyn â phrofiad o waith polisi ac ymgyrchu ar lefel uchel, yn ddelfrydol ym maes iechyd meddwl, sy’n gallu rheoli prosiectau amrywiol ac sydd wedi ymrwymo i sicrhau bod pobl sy’n dioddef o broblemau iechyd meddwl yn cael y driniaeth orau bosibl.  Mae’r swydd yn Nhîm Polisi ac Ymgyrchoedd Mind Cymru, gyda chyswllt rheolaidd â phob adran o’r sefydliad yng Nghaerdydd, Llundain ac ar draws rhwydwaith Mind.

Fixed Term Contract – 12 Months

Closing Date Friday 6th December 2019

Want to work for one of the leading organisations of its kind in the education sector?

Looking for a role with the capacity to influence the senior management team and make a difference across the organisation?

Keen to work somewhere with a supportive and collaborative culture that offers competitive employee benefits?

If yes, then look no further!

My client is a London based organisation looking for a Finance Manager to join them on a permanent basis.

The main responsibilities of this role are as follows:

• Full responsibility for the preparation of annual and departmental budgets and forecasts and taking accounts up to trial balance.
• Take the lead on the production of monthly financial reports and presenting them to senior members of staff.
• Line management of a small team, including workflow management and review, providing support and giving them the opportunity to reach their full potential.
• Sole charge for managing and controlling income and expenditure related to the organisation's key accounts.
• Work closely with the Finance Director and be at the forefront of setting financial policies and providing guidance to non-finance staff on matters relating to these.

With significant professional training and development opportunities, an excellent benefits package and a vibrant and dynamic work environment, this is a fantastic role for an ambitious and proactive individual who is looking to further their finance career.

The successful candidate will have:

• A relevant accountancy qualification (ACCA/CIMA/ACA/AAT).
• Experience in supervising members of staff.
• Ideally worked in education previously. However, candidates without this will still be considered.
• Previous experience of producing monthly reports and presenting them to senior members of staff.
• Excellent communication skills and be proficient in the use of Excel.

If you are interested in this opportunity, please do not delay in applying as applications are being continually reviewed and the client is looking to conduct interviews as soon as possible.

As Head of People you will know how to get the best out of individuals with your inspiring and positive approach.

You will be: a leader—able to identify and resolve key people issues; an influencer—able to bring about cultural change; a strategic thinker—who enjoys the challenge of delivering innovative solutions for complex contexts.

Responsibilities within the role will include:

• Directing and leading the HR function

• Ensuring effective strategies, processes and systems are in place

• Developing and implementing new organisational development and

  cultural change initiatives in line with organisation-wide objectives

• Managing the organisations recruitment, employment law and HR policy

  As this is a role in an international organisation, applicants should relate well with people of other cultures and nationalities, and have excellent communication skills. Competency in a second language is desirable; basic IT skills are essential.

  IFES is an organisation with a Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefpre demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

Disrupting Exploitation - Parent Worker

Fixed term contract until 31st January 2022. The role is 37 hours a week. £23,388 per annum

Based at The Children's Society's offices in the Big Peg, Jewellery Quarter, Birmingham.

This role is based within our flagship national programme, Disrupting Exploitation. This programme works on supporting children who are victims of child criminal exploitation and their parents. We work through one-to-one and group work and also on changing the system around young people. Our systems change work includes working on policies and procedures, contexts, intelligence and information sharing and professional training.

This role sits within our Children and Families Directorate. Your role will be to support parents through one-to-one support and targeted group work who are parents or carers of children who are victims of child criminal exploitation. You will also be responsible for testing and learning new ways to support parents and prototyping new approaches and resources to deliver a high quality service to parents.

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We are currently looking for a compassionate, innovative and creative person to join our dynamic, ambitious team.

A key part of this role will be your ability to support parents/carers of children affected by child criminal exploitation, to enable parents to contribute and be part of safety and disruption plans, to reduce the divide between statutory agencies and parents/carers and to take forward - through a test and learn approach - findings from Snook (a service design agency) developing new approaches to working with parents.

In order to be successful in this role, you must have:

-Experience of working with families

-Experience of delivering training for professionals

-Up to date knowledge of safeguarding and issues around young people affected by exploitation/trafficking

-Relationship building skills

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview.

The closing date for applications is 23.59 on 6th December.

Interviews will be held on Thursday 19th December.

Disrupting Exploitation - Parent Worker

Fixed term contract until 31st January 2022. The role is 37 hours a week. £26,182 per annum, including London weighting

Based at The Children's Society's offices in Stratford, London.

This role is based within our flagship national programme, Disrupting Exploitation. This programme works on supporting children who are victims of child criminal exploitation and their parents. We work through one-to-one and group work and also on changing the system around young people. Our systems change work includes working on policies and procedures, contexts, intelligence and information sharing and professional training.

This role sits within our Children and Families Directorate. Your role will be to support parents through one-to-one support and targeted group work who are parents or carers of children who are victims of child criminal exploitation. You will also be responsible for testing and learning new ways to support parents and prototyping new approaches and resources to deliver a high quality service to parents.

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We are currently looking for a compassionate, innovative and creative person to join our dynamic, ambitious team.

A key part of this role will be your ability to support parents/carers of children affected by child criminal exploitation, to enable parents to contribute and be part of safety and disruption plans, to reduce the divide between statutory agencies and parents/carers and to take forward - through a test and learn approach - findings from Snook (a service design agency) developing new approaches to working with parents.

In order to be successful in this role, you must have:

-Experience of working with families

-Experience of delivering training for professionals

-Up to date knowledge of safeguarding and issues around young people affected by exploitation/trafficking

-Relationship building skills

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview.

The closing date for applications is 23.59 on 13th December.

Interviews will be held on Wednesday 8th January.

Disrupting Exploitation - Parent Worker

Fixed term contract until 31st January 2022. The role is 37 hours a week. £23,388 per annum

Based at The Children's Society's offices in Wythenshawe, Greater Manchester.

This role is based within our flagship national programme, Disrupting Exploitation. This programme works on supporting children who are victims of child criminal exploitation and their parents. We work through one-to-one and group work and also on changing the system around young people. Our systems change work includes working on policies and procedures, contexts, intelligence and information sharing and professional training.

This role sits within our Children and Families Directorate. Your role will be to support parents through one-to-one support and targeted group work who are parents or carers of children who are victims of child criminal exploitation. You will also be responsible for testing and learning new ways to support parents and prototyping new approaches and resources to deliver a high quality service to parents.

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We are currently looking for a compassionate, innovative and creative person to join our dynamic, ambitious team.

A key part of this role will be your ability to support parents/carers of children affected by child criminal exploitation, to enable parents to contribute and be part of safety and disruption plans, to reduce the divide between statutory agencies and parents/carers and to take forward - through a test and learn approach - findings from Snook (a service design agency) developing new approaches to working with parents.

In order to be successful in this role, you must have:

-Experience of working with families

-Experience of delivering training for professionals

-Up to date knowledge of safeguarding and issues around young people affected by exploitation/trafficking

-Relationship building skills

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview.

The closing date for applications is 23.59 on 6th December.

Interviews will be held on Monday 16th December.

Senior System Administrator (Salesforce) - 6-month contract

Our client an established social research charity is seeking a highly experienced and technically sound systems administrator to support with a data change programme. You must have previous salesforce experience to a high level, and formal certification. Central London based.

Job overview:

To work with the internal team delivering new key systems to the organisation (via a change programme known as the 'Gateway Programme') including a CRM/Grant Management System (Salesforce), Finance System (Salesforce) and HR System. The System Administrator will provide technical solutions to maximise the capability of our new systems and processes and develop the competence and knowledge of users.

During the change programme to manage, develop and maintain the new systems and processes to ensure the effective and efficient processing of data and to further extend the range of management tools and reports used to inform the business. To ensure these new systems are compliant and up to date with all relevant standards and practices. For these new systems to be the 'go to' person for guidance, advice and support on processes and business systems and to be the 'glue' between the business and IT.

Personal Specification

• Previous Systems Administrator experience. Must include salesforce experience and certification
• Experience in delivering different forms of training, group, 1-1, on-line, guidance etc and developing the competence and knowledge of other users
• System implementation
• Managing and driving process change
• Educated to A level standard or equivalent
• Strong analytical and numerical skills demonstrating an ability to identify and react to emerging issues and find technical solutions
• Database and management skills
• Reporting and analytical system knowledge
• Strong interpersonal skills, able to manage conflict and maintain good relationships with key stakeholders
• Excellent standard of literacy and effective written communication skills for preparing reports
• High computer literacy (Microsoft office skills, including Word, Outlook, Excel (advanced formulas), PowerPoint)

Senior System Administrator (Salesforce)

6 months fixed term contract

ASAP start

Central London

£40-45k based on experience

Ref: J72607PMR

Harris Hill are delighted to be recruiting a looking for a Systems Administrator for a great charity.

The successful candidate will have charity or non-profit experience.

Please only apply if you are immediately available or within 1 week.

Job Title: Systems Administrator

Salary: £ 12.51

Hours: Full time

Location: London

Duration: Ongoing

Start: 2 nd December

Key responsibilities:

* To provide a high level of administrative support to the subscriptions process and project manager including, coordinating meetings, taking notes and preparing meeting documents.
* To prepare and upload 2020 content to the subscription system as appropriate during the process.
* Where appropriate, book travel and accommodation for events and trainings related to the membership systems team.
* To support team and manager in the preparation of correspondence, reports, research, presentations, statistics and other documents to specific deadlines in accordance with HQ policies and procedures.
* To triage queries received to the systems team mailboxes for the appropriate support response.

Essential Experience/Skills

* Good keyboard skills - minimum of 35 wpm
* Ability to deal effectively with staff and volunteers at all levels.
* Good verbal communication skills (including telephone manner)
* Good written communication skills (inc. minutes, letters and papers)
* Computer literate with a working knowledge of Microsoft Office (including word, excel, PowerPoint and access)
* Arranging meetings
* Monitoring a budget
* Administration/office procedures

If you feel that you have the above experience, please respond with your updated CV.

Please note that due to high levels of applications, only successful candidates will be contacted.

The role is to act as the senior officer in the team of officers. to oversea the timely and accurate processing of supplier invoices, payment and internal controls.

Client Details

The client in a not for profit organisation that is the professional association representing and governing professionals of England and Wales. It provides services and support to professionals in a certain field.

Description

The responsibilities of the Senior Accounts Payable Officer include:

• Managing the work flow of the accounts payable team
• Manage and maintain the PO system
• Support on processing invoices and general AP functions
• Perform complex reconciliations
• Lead by example and support the junior officers in the team
• Lead on process improvements across the finance function

Profile

The successful Senior Accounts Payable Officer will have a minimum of 4-5 years experience working in accounting roles, be established in these positions and confident in all aspects of accounts payable

The Senior Accounts Payable Officer must also be keen to get stuck in, be proactive, enthusiastic and eager to take on additional responsibility.

Job Offer

On offer for the successful Senior Accounts Payable Officer is a salary of up to £28,000 per annum with a competitive benefit package including flexible working.

Morgan Law are proud to be working with this prestigious not for profit organisation to recruit a Associate Director of Technology on a permanent basis. The Technology team is undergoing a large scale period of transformation and is looking for someone to continue the organisation on its journey.

About the role

You will be responsible for the leadership and operational management of our internal Business Analysts and Technology Projects team and for Business Relationship activities, managing technology projects and providing oversight on application support within our hybrid infrastructure portfolio, which includes both on premise and cloud platforms. You will ensure that we maintain effective partnerships with the departments to support their operational and business requirements, while advocating a culture of accountability, ownership and excellent customer focus.

To be successful, you will need the ability to lead on a range of services and projects, demonstrating a detailed understanding of the impact of change. With a high level of technical knowledge you will lead by example, quickly gaining trust and credibility and achieving best practice and customer satisfaction.

About you

Essential Skills

Leadership and management of the Business Analysts and Technology Projects team in the Service Operations function including ongoing development of the team and recruitment needs

Build strong relationships across the NCIs, promote best practice and maintain high standards.

Establish and manage communication channels within and among departments to enable them to easily provide their feedback to IT on Technology issues and to clearly understand what Technology services are available and how to use them Align with other Technology teams such as Infrastructure and Service Desk Manage outsourced services and the respective vendors, ensuring contract terms and targets are met, service reviews take place and contracts are robustly managed and supported while contributing to a defined operating model and the future road map for Technology.

In return they offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.