Recruiting and Managing Volunteers

Volunteer Management

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End date



An introduction to recruiting and managing volunteers within organisations.

What you will learn


An introduction to recruiting and managing volunteers within organisations.

Topics Covered : Who Volunteers - What Volunteers Do - Why People Volunteer - Getting People Involved - Trends - Responding to Trends - Volunteering Plans - Tough Questions - Mission Statements - Avoiding Problems - Legal Issues - Expenses & Benefits - Volunteer Roles - Recruiting Volunteers - Diversity - Increasing Diversity - Selecting Volunteers - Interviews - Checks & References - Training & Support - Managing Volunteers - Policy Documents - Feedback - Volunteer Problems - Retaining Volunteers - Volunteer Recognition - Getting Started - Best Projects - Key Volunteers

What you require


For staff members, volunteers, trustees or board members of charities, schools, healthcare or public sector organisations who wish to recruit and manage volunteers within their organisation. People who provide advice to organisations are also welcome.


Workshops consist of talk, questions and answers. There are no power points, audio visuals, break out sessions, role playing exercises or group activities. Participants are not expected to introduce themselves. Workshops run better if participants are on video but it is not compulsory. Each workshop follows a script. By using scripts more topics can be covered in less time with complete accuracy. Participants are sent a copy of the script by email after the workshop. The trainer may add unscripted remarks during the workshop to liven things up. Workshops do not require prior knowledge. Everything is explained in everyday language. Jargon and acronyms are kept to a minimum.