Jobs

We’re looking for an Assistant Legacy Officer to join our sector-leading Legacy Management Team. This is a unique opportunity to help steward one of the most meaningful forms of giving - ensuring every legacy is honoured with care, precision, and respect.

In this vital role, you’ll:

• Manage your own caseload of pecuniary legacies, ensuring accurate and timely administration.
• Liaise with solicitors, executors, and supporters to resolve queries and uphold our legacy policies.
• Support the team in maintaining BHF’s reputation as a trusted and professional legacy recipient.
• Help maximise income from bequests, directly supporting our life-saving research.
• Demonstrate ability to engage sensitively with bereaved families.
• Confidently balance workload demands and ensure completion within required timeframes.

Legacies account for over half of our income, making this role central to our mission to beat heart and circulatory diseases for good.

About You

You’ll have experience in legacy administration or managing large volumes of client records using a case management system. You’re confident working with data and understand the importance of accuracy and sensitivity, especially when dealing with personal or financial information.

Your communication skills are excellent and you approach conversations with empathy and professionalism. You’re comfortable using Microsoft Office and other IT systems, and you know how to stay organised and manage competing priorities in a busy environment.

You enjoy working as part of a team and are always open to learning and sharing ideas. You thrive in fast-paced, purpose-driven settings and are motivated by making a positive impact.

If you have worked in a charity setting or have experience with legacy administration or managing bulk client data - we’d love to hear from you.

Working arrangements

This is a fixed term contract ending on 30 September 2026 covering Family Leave.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About Us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

First stage interviews will be held over MS Teams week commencing 24th November.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?

Join Our Team as a Customer Services Advisor – Outbound calling

As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.

Key Responsibilities:

• Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
• Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
• Providing information, taking donations, and resolving customer queries and feedback.
• Using our ticketing and CRM systems to update customer records.
• Enhancing satisfaction and relationships through stewardship activities. 

About You

Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.

You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.

You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.

Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.

Why Join Us?

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 

• Private medical insurance, dental health cover, and money towards gym membership. 

• Pension scheme with employer contribution up to 10%. 

• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. 

• Life assurance. 

• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Working Arrangements

• 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
• Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
• Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.

Interview Process

Our interview process involves two stages:

• Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.

• Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.

Start Date & Induction:

All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Are you passionate about making a real difference and driving transformative change? Join the British Heart Foundation as our New Business Lead – Philanthropy, a pivotal new role designed to take our fundraising ambitions to the next level.

With bold plans to significantly grow our philanthropic income over the next five years, you’ll spearhead a fresh approach to new business, helping us unlock high-value opportunities and strengthen our commitment to life-changing research.

Working closely with the Head of Philanthropy, you will shape and deliver a new business strategy that inspires six- and seven-figure gifts, managing a dynamic portfolio of Major Donor and Trust & Foundation prospects. Your expertise will help create a culture of innovation and collaboration, supporting your colleagues as you collectively drive new relationships and secure sustainable, multi-year income streams.

This role is perfect for someone with the vision and autonomy to navigate the entire philanthropic journey—from identifying prospects and building relationships to crafting compelling proposals and collaborating across teams. You’ll play a central part in developing our Philanthropy Board and leading the development of a new business culture, all while helping us build a world where everyone enjoys a healthier heart for longer.

If you’re driven by purpose, inspired by the prospect of high-value fundraising, and ready to make a lasting impact, we would love to hear from you.

About You

We’re seeking an ambitious, results-driven fundraising professional with a proven track record in securing six and seven figure multi-year gifts.

As our ideal candidate, you have new business knowledge and are adept at building and nurturing high-value relationships, demonstrating gravitas and passion for the cause when engaging with senior stakeholders, Trustees, and high-net-worth donors.

You have the skills and experience to autonomously lead on every stage of the cultivation journey. Strategic thinking is crucial – you can spot growth opportunities, shape innovative fundraising propositions, and collaborate across teams to deliver transformative outcomes for the BHF.

As someone who adopts a truly collaborative perspective, you can think beyond your own portfolio and team to deliver transformative relationships.

Your experience of engaging senior volunteer leaders, managing complex stakeholder relationships, and working within a matrix structure will be essential.

You have exceptional communication, both written and verbal, and the ability to inspire commitment and connection to our mission. Strong organisational skills, meticulous attention to detail, and proficiency with Microsoft Office and CRM systems are required.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

On occasion you will need to attend evening events.

Are you passionate about making a lasting impact? The British Heart Foundation (BHF) is embarking on an exciting journey to significantly grow our philanthropic income over the next five years – and we’re looking for talented, driven leaders to help us achieve our vision.

As a Senior Philanthropy Manager (Principal Gifts), you will be at the heart of this mission, taking ownership of a portfolio of existing donors and prospective supporters, spanning both Major Donor and Trusts & Foundations streams.

Your focus will be on securing seven-figure and above gifts, directly contributing to the BHF mission to save and improve lives affected by cardiovascular disease through transformational funding.

You’ll also play a pivotal leadership role, line managing two Philanthropy Managers (Major Gifts) with diverse portfolios. Together, you will identify opportunities, nurture talent, and set the standard for relationship excellence within the team.

If you are a collaborative, ambitious professional ready to shape the future of heart research through transformative fundraising, we want to hear from you.

About You

As our ideal candidate, you have an impressive background in major gift fundraising, with a proven track record of securing six and seven-figure donations and exceeding ambitious targets.

Able to demonstrate in-depth knowledge of philanthropic fundraising, particularly from Major Donor and Trusts & Foundations sources, you possess strong experience working with senior volunteer leaders and stakeholders such as Trustees, board members, and high-net-worth individuals.

You have the skills and experience to autonomously lead every stage of the cultivation and stewardship journey – from cold prospecting, relationship building across multiple stakeholders, developing and writing strong proposals, pitching, delivering, nurturing and uplifting relationships.

A robust understanding of the charity sector, including its challenges and opportunities, is essential as are your skills and experience in building bespoke fundraising propositions, fundraising through major gift campaigns, and managing complex stakeholder relationships.

You have exceptional communication, both written and verbal, and the ability to inspire commitment and connection to our mission. Strong organisational skills, meticulous attention to detail, and proficiency with Microsoft Office and CRM systems are required.

Ambitious and results-driven you exude leadership, gravitas, and a genuine passion for the BHF’s mission. Flexibility, a proactive mindset, and the ability to work both independently and collaboratively will ensure your success in this transformative, high-impact role.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

On occasion you will need to attend evening events.

Are you an excellent relationship manager with a flair for innovative solutions? Do you have a track record of cultivating and managing effective partnerships that deliver financial value? Can you influence and build strong connections with a range of audiences?

If so, you could be the Corporate Partnerships Manager we are looking for to join our award winning team!

This exciting role will manage national corporate partnerships that raise significant funds for the British Heart Foundation (BHF) whilst delivering wider value for the organisation and our corporate partners.

As Corporate Partnerships Manager, you will be responsible for leveraging support and expertise from across the organisation to support your partnership goals, progress, and impact, as well as for developing and delivering growth strategies.

Working arrangements

We have two fixed term contract opportunities available.

1. Two-year fixed term contract from start date. Start date ASAP.
2. 9-month Fixed term contract from start date, covering an internal secondment. Start date ASAP.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

This is a fundraising role where regular travel is expected to partner locations for meetings and events. On average you will be travelling to partner sites across the UK 1-2 times per week.

About You

As our ideal candidate, you bring experience working across a variety of corporate partnerships which could include strategic, commercial, and charity of the year opportunities, as well as proven experience in managing cross-organisational projects, preferably with a focus on income generation.

A self-starter with initiative and drive, you have a broad knowledge of corporate fundraising, experience of relationship management, and a proven track record of delivering actionable plans efficiently and effectively.

Are you a policy and public affairs expert looking to progress your career and make your mark with one of the UK’s largest charities?
 
Do you want to be part of, and help lead, a dynamic and supportive team?

We’re recruiting for a new Policy and Public Affairs Manager to join our team in Scotland. This opportunity offers autonomy and responsibility and the chance to play a pivotal part in advancing British Heart Foundation’s (BHF) mission in Scotland.
 
About the role

As our Policy and Public Affairs lead in Scotland you’ll be responsible for the strategic development, direction and delivery of  BHF's influencing activities in Scotland, and the management of the policy and public affairs team in Scotland.

As part of the devolved nations policy and public affairs team, you'll be involved in devising and implementing Scotland specific policy actions ensuring that BHF Scotland influences developments in health policy, within the BHF policy framework.

Leading our influencing in the Scottish Parliament and with Scottish Government, you’ll drive forward our agenda in line with BHF strategy and ensure BHF Scotland’s voice is heard on key issues relating to heart and circulatory disease.

With the impending Scottish Parliament election and a new cohort of MSPs to influence, this role will be instrumental in ensuring that cardiovascular disease and its risk factors are high on the political agenda.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Edinburgh Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

The work will require some evening and weekend work, as well as travel that may require overnight stays. There will be opportunity to visit our BHF offices in Belfast, Cardiff and London on occasion.

About you

We're looking for a strategic thinker with a passion for influencing positive change in Scotland’s health landscape. With an excellent understanding of the political environment in Scotland you’ll have knowledge of the workings and processes of devolved government and understand how to use them to best effect.

With a track record that demonstrates your ability to build and nurture relationships with senior stakeholders, including Ministers, MSPs, and civil servants, and to exert influence at the highest levels, you'll be adept at developing evidence-based policy and leading advocacy campaigns.

You'll have excellent communication skills, able to distil complex issues into clear, compelling messages. You'll also be skilled at prioritising competing demands and resilient under pressure.

Collaboration at your core, you'll excel at working across teams and sectors to achieve shared goals, and will bring creativity, analytical rigour, and a commitment to BHF’s mission, ready to drive change for people affected by heart and circulatory diseases in Scotland.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

We are planning to conduct interviews, in person, in Edinburgh in early December 2025.

How to apply

To apply for this role please click through to our careers site. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

As our Senior Fundraising Operations Manager, you’ll play a key role in shaping and delivering efficient operational systems and processes that support all aspects of partnership and relationship fundraising. This includes corporate partnerships, philanthropy and community fundraising.

Leading a team of six, you’ll provide essential systems, planning, strategic and operational support to enable impactful donor engagement across fundraising teams. By driving operational excellence, you’ll be instrumental in achieving ambitious growth targets.

Our vision is a world where everyone has a healthier heart for longer. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. Join our team and your work will contribute towards our lifesaving work.

About You

An experienced manager of operations functions, you can develop and execute long-term operational strategies, manage complex projects and lead a diverse and inclusive, high-performing operations team. You take a skills-based approach to managing projects, workloads and the team, fostering collaboration across all levels.

With excellent communication, influencing and stakeholder management skills, you can manage teams to deliver at pace and have experience of developing and maintaining relationships with senior stakeholders.

A proactive, solution-oriented strategic thinker, you have proven experience of relationship management systems and financial systems, and demonstrable experience of developing and implementing operational processes, guidance, tools, and training.

With a growth mindset, excellent analytical skills and strong project management experience, you bring knowledge of partnerships and/or relationship fundraising, fundraising legislation, policy, and finance processes.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

• Have you had experience of working with or in the UK Parliament?

  Can you think creatively, communicate well and make strong connections with a wide range of people?

  Are you passionate about driving change and committed to helping tackle one of the UK’s biggest killers?

  If so, you may be the Public Affairs Officer we’re looking for!                                                               

  About the role

  Our Policy and Public Affairs team exists to engage with, inform and influence key decision makers in the UK Government and health system in England to help ensure the UK remains a global leader in cardiovascular research, and improve treatment and care for the millions of people living with cardiovascular diseases across the UK.

  We have an exciting opportunity for a Public Affairs Officer to join our award winning and high impact team as we seek to influence the implementation of the Government’s Life Sciences Sector Plan.

  You’ll engage with Parliamentarians to raise awareness of British Heart Foundation (BHF) funded research in Westminster and in their individual constituencies, while proactively spotting opportunities to draw attention to the need to address the historic shortfall in cardiovascular research funding and how Government can do so.

  You’ll also support the delivery of a programme of activity and engagement that contributes to our wider Hearts Need More campaign, which aims to ensure cardiovascular disease remains a priority, from prevention through to cure.

  About you

  We’re looking for someone with an interest in and understanding of the UK’s political environment, with good insight into the workings of the UK Government and Westminster parliamentary procedure. You'll have an understanding of the role of BHF and other medical research charities in general, or a broader awareness of the UK’s research environment.
  
  You'll have some experience of working in the UK Parliament or within a public affairs in-house team or consultancy, and have excellent communication skills. Previous engagement with political stakeholders will be helpful, but we also welcome those who are keen to build these relationships.

  We’re looking for someone who can understand and distil sometimes complex information, simply and clearly in a range of formats – letters, briefings, social media posts – for a range of audiences. Strong organisational skills are also important, and any experience helping to organise or support events would be useful.
  
  This is an opportunity to make a profound impact for our patients, their families, and our supporters.

  Working arrangements

  This is a blended role, where your work will be dual located between your home and our London office. 
  
  At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
  
  About us

  Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
  
  We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.
  
  Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

  Interview process

  Interviews will be held, in person, w/c 24th November 2025 at our London head office. Ahead of the interview candidates will be asked to complete a short task. 

  How to apply 

   
  It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 
   
  As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.