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As an Employee Relations Specialist, you’ll be the escalation point from our People Operations team and will apply your specialist employee relations knowledge and expertise to provide professional and pragmatic employee relations advice on a range of employee relations (ER) issues, policies and processes.
You’ll pro-actively engage with managers to offer best practice advice on a range of ER case work, spotting and assessing the risks and advising managers on how to mitigate or find resolutions to those risks which are in the best interest for British Heart Foundation (BHF).
You’ll take ownership of your own case work from beginning to end and responsibility for the advisory solutions ensuring best practice timescales are adhered to. You will also ensure any risks or concerns are flagged.
About you
With a CIPD Level 5 minimum qualification, or equivalent, you'll have extensive HR knowledge and understanding around best practice. You'll also have an up-to-date ER and Employment law knowledge, and understand ACAS Code of Practise and be knowledgeable on the Equality Act.
You’ll have substantial experience managing complex casework, including dismissals and discrimination. You are able to weigh up complex evidence and reach sound conclusions that are fair and reasonable while protecting the business. You have the proven experience of navigating legal complexities and negotiating successful resolutions swiftly.
Ideally, you will have ER specialist experience confidently managing a high volume of cases in a large organisation. Additionally, experience of tribunal case preparation, restructuring, redundancy, and TUPE would be highly advantageous.
To succeed in the role you will:- be a highly effective team player
- have excellent communication skills
- be able to build trust and rapport quickly
- have strong time management skills
- be resilient and work well under pressure to multiple and conflicting deadlines.
We’re looking for someone with a passion for all things employee relations who will be an ambassador for the People Relations team. Willing to challenge and influence managers, you’ll encourage them to be the decision makers as well as positively challenge the status quo on process, policy and procedure.Working arrangements
Please note this is a 4-month fixed term contract.
This is a hybrid role, where your work will be split between your home and one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Due to the length of the contract we are looking to get someone in post as soon as possible.
Belonging at BHF
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
Interviews are due to take place shortly after the role closes.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.Please note internally this role will be known as People Relations Specialist.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Are you ready to lead transformative multi-channel marketing campaigns and make a real impact in the fight against heart and circulatory disease?
Join our highly ambitious team and help deliver sector-leading, inspirational, and high-performing multi-channel marketing campaigns. Your work will inspire new and existing supporters, engage communities, and drive forward our mission to make a world where everyone has a healthier heart for longer.
About the Role
As a key member of our Mass Fundraising Marketing Acquisition team, you’ll play a vital role in developing, delivering, and managing customer acquisition strategies in a team that manages a diverse portfolio of income-generating products and propositions. These include our regular giving programme, lottery and raffle activities, legacies, and events and community fundraising.
You'll help drive performance and innovation across your product area. You’ll manage campaigns across a range of media channels including TV, digital, audio, PPC, and social, ensuring we reach and inspire audiences effectively.
You'll be:
- Leading the delivery of high-impact acquisition campaigns across multiple channels
- Collaborating with BHF’s lead creative and media agencies on large-scale and always-on campaigns
- Monitoring and optimising campaign performance to maximise results
- Supporting the development of new propositions and creative approaches to supporter engagement
- This role may require some travel across the U.K. to attend stakeholder and partner meetings.
About you
You have significant direct marketing experience, preferably within the charity sector, and are an excellent campaign manager. You also have knowledge of recurring revenue models and are an experienced project manager. You’re a strong negotiator who has experience managing multiple third-party agencies, has strong interpersonal and communication skills, and is an excellent copywriter.
You are motivated to exceed targets and have experience working in a fast-moving marketing team, which enables you to work at pace and manage a high workload.
As a highly numerate strategic thinker, you can set long-term and short-term objectives, manipulate and analyse data across a variety of media, and use your own initiative to identify opportunities and solve problems.
You’ll also have experience with:
- Working with expenditure budgets
- Insight, data analysis, and reporting
- Managing multiple external agency relationships
- Budget, income and expenditure reporting
- Using CRM systems
- Working with multiple stakeholders
- Paid media, particularly digital marketing
Working arrangements
This is a hybrid role, where your work will be split between your home and at least two days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.