RECEPTIONIST / ADMINISTRATOR, EMPLOYMENT AND SKILLS, NOTTINGHAM, FRWK03 £16,296 - £17,811, 37 HPW
Are you an experienced administrator or receptionist who would enjoy supporting services that make a difference to the lives of disadvantaged people? Would you like to work for an organisation that values your input and offers great job satisfaction?
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. We empower people to achieve financial stability, social inclusion and independence. As Receptionist/Administrator for Framework’s Employment and Skills Service you will be the first point of contact for all visitors to The Training Centre in Bulwell, Nottingham, which provides a diverse range of learning opportunities to Framework’s service users. You will also be responsible for administrative and external communications support for the Training Centre and Volunteering teams.
This job might be for you if:
- You have a welcoming personality and a great way with people. You are friendly, non-judgemental and enjoy engaging with people from all walks of life
- You are accurate and have great attention to detail. You are familiar working with a range of computer packages and are equally happy doing data entry, writing minutes or collating reports
- You are familiar with social media and how it works and would feel happy gathering and publishing information on Facebook and other platforms
- You have a confident phone manner and are happy both answering incoming queries or calling volunteers or learners for follow ups on the service they have received
- You enjoy managing your own workload and thrive in a constantly evolving environment. You are proactive and keen to take on new challenges.
This is a flexible role and we welcome applicants who would consider part time/job share working arrangements.
If this sounds like the role for you then please see the person spec and job description and complete our online application form. If successful you would need to be available for an assessment and interview on Tuesday 5th November 2019.
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
SUPPORT WORKER, ON TRACK SOUTH HOLLAND, SPALDING & HOLBEACH, PERMANENT, FRWK03 £16,296 - £17,811 FTE, 37 HPW
Framework is excited to be offering supported accommodation in the South Holland area for single Adults aged 18yrs and over, who are homeless. We will be aiming to move people to independent living after a short stay at these services by supporting them to make positive choices and inspiring them to be the best that they can be.
We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an expectation you will be dealing with people in a busy, often challenging service environment. Taking a lead from colleagues you will help deliver personal support plans by supporting people to complete daily tasks and learn new life skills on their journey towards independence.
Experience of working in housing and homelessness or similar supportive environments is not necessary but desirable.
The aim of these roles is:
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To ensure that service users and the building are safe and secure through regular checks and monitoring
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To build the skills, confidence and aspirations of service users through empowerment and positive contact with them.
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To enable people to move on and resettle from the service in a timely and appropriate way.
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To contribute to the aims of the service
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To work in partnership with other agencies to maximise service delivery
Previous applicants need not apply
For more information please contact: Robert Gibson
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
SUPPORT WORKER, MEN’S COMPLEX NEEDS, NOTTINGHAM, PERMANENT, 37HPW, FRWK03 £16,296 - £17,811 FTE
Men’s Complex Needs Service is a short term supported housing service for single homeless men aged 18+ with complex support needs such as offending, substance use and mental health.
We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.
The main function of the role will be:
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To support work the work of support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales.
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To assess individual service user’s skills and needs and to work positively with risk
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To support service users to engage with a process of resettlement in to appropriate long term accommodation
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To ensure safety and security of the clients and the building
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To build the skills and confidence of service users to empower them in maximising their independence
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To contribute to the achievement of contractual service obligations
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To carry out domestic tasks around the service to maintain the health and hygiene of the physical environment
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To work in partnership with other agencies to maximise service delivery
Previous applicants need not apply
For more information please contact: Shamin Clare
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
TEAM LEADER, CLUSTER TEAM, NOTTINGHAM, FRWK12 £24,288 - £26,728,
22.2 HPW (PRO-RATED RATE OF PAY: £14,572 - £16,036)
The Cluster Team is a large dispersed housing service working with people with complex needs in tenancies.
The client group has complex needs and may have mental health and substance misuse issues and require support in gaining the skills to move on into independent accommodation.
The team lone works and record all work electronically, liaising with support agencies and advocating for service users.
The team leader will be responsible for supporting the team, liaising with agencies regarding referrals and any tenancy issues and working with the management team on development.
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
BENEFICIARY AMBASSADOR, OPPORTUNITY NOTTINGHAM, UNTIL JUNE 2022, FRWK08 £20,531 - £22,212 FTE, 22.5 HPW (PRO-RATED RATE OF PAY: £12,485 - £13,507
Beneficiaries of Opportunity Nottingham experience a combination of the following complex needs - homelessness, offending, domestic violence, substance misuse and mental ill health. A successful applicant for the Beneficiary Ambassador role must have some personal lived experience of at least one of these issues.
A Beneficiary Ambassador’s role is to encourage, facilitate and promote meaningful beneficiary (service user) participation in the Opportunity Nottingham project and ensure all project developments (both local and national) take into account the voice of lived experience.
They also represent the lived experience of beneficiaries with multiple complex needs at an operational and strategic level within the Opportunity Nottingham programme, in order to address the aims of the national Fulfilling Lives Programme and the local system change plan.
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
SUPPORT WORKER, WOMENS COMPLEX NEEDS,NOTTINGHAM, FRWK03 £16,296 - £17,811 FTE, PERMANENT, 37 HPW (TO COVER SHIFTS 8AM – 4PM & 2PM – 10PM ROLLING 4 WEEK ROTA)
WCN is a 15 bed accommodation service, for single homeless women with complex needs.
The successful candidate will have an understanding of working with and meeting the support needs of women with complex histories whose behaviour can be challenging to manage.
We are looking for reliable and self-motivated candidates who have an understanding of the issues facing women affected by homelessness, and can respond compassionately within appropriate boundaries.
The main functions of this role will be;
• to build the skills of service users to empower them to maximise their independence
• to contribute to the achievement of contractual service obligations
• to work in partnership to maximise service delivery
• to update documented assessments and support plans with service users
• to support service users to engage with the move on process
• as a member of the team to engage with the management of the building
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
SUPPORT WORKER, WOMENS COMPLEX NEEDS, NOTTINGHAM, FRWK03 £16,296 - £17,811 FTE (£9,909 - £10,831 PRO RATA), PERMANENT, 22.5 HPW (TO COVER SHIFTS 8AM – 4PM & 2PM – 10PM SATURDAY & SUNDAY/ FRIDAY & MONDAY ALTERNATIVE ROLLING 4 WEEK ROTA)
WCN is a 15 bed accommodation service, for single homeless women with complex needs.
The successful candidate will have an understanding and awareness of working with people with challenging behaviour and with knowledge of the support needs the client group presents with.
We are looking for reliable and self-motivated candidates who have an understanding of the issues facing women affected by homelessness, and an awareness of the support needs the client group presents with. You will be updating documented support plans to help service users achieve objectives.
The main functions of this role will be;
• to build the skills of service users to empower them to maximise their independence
• to contribute to the achievement of contractual service obligations
• to work in partnership to maximise service delivery
• to update documented assessments and support plans with service users
• to support service users to engage with the move on process
• as a member of the team to engage with the management of the building
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
SUPPORT WORKER, ON TRACK NON EMERGENCY LINCOLN, PERMANENT, FRWK03 £16,296 - £17,811 FTE, 37 HPW
The successful applicant will be expected to provide support to the residents as identified on their individual support plans. The aim is to address their housing needs and work in partnership with health, housing & probation services to prepare the resident to move on to sustain their own accommodation.
You will have experience of working with vulnerable people, including some knowledge of people affected by substance misuse, history of offending, family and domestic abuse issues, and people with mental health support needs.
The successful applicant will:
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Be enthusiastic, motivated and able to communicate in an empathic way with people who may present with challenging support needs and behaviours
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Have a good understanding of the needs of vulnerable people
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Have excellent time management and organizational skills
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Recognise the need to be responsive and adaptable to the needs of the service delivery and service users
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Experience using a computer, inputting and up-dating information electronically and in written form
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Have an ability to work with empathy and creativity in order to encourage people to work towards independence
For more information please contact Susan Cake on
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.