Registered Charity
21 - 50 
About us
Who we are
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders.
Our culture and values
OUR VISION
Our vision is a society wherein every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare problems they may face.
OUR MISSION
Our mission is to support advice organisations, by helping them to be efficient, competent and effective, and to campaign for a policy environment that supports advice agencies and people needing advice.
OUR IMPACT
Annually, our work supports our members to advise over 1.7m people on a diverse range of issues including debt, housing, benefits and immigration problems and provide support for specific communities including students, disabled people and people experiencing domestic violence.
Equality, diversity and inclusion policy
As part of our commitment to Equality, Diversity and Inclusion, any applicant with a disability who meets the minimum requirement of the person specification will be guaranteed an interview. Where there is a two-stage interview process; all disabled applicants will be guaranteed a first stage interview.
