Age Cymru

Who we are

Age Cymru is the national charity for older people in Wales and we're here when we're needed the most.

More than ever before, older people are facing some of the hardest challenges imaginable. Some live in poverty or can’t get the basic care they need to live with dignity. Sadly, older people often have to face these issues with no-one to help or support them – loneliness is a daily struggle when you only have the TV or radio to keep you company.

That’s why Age Cymru is here. Our vision is a society which offers all people in Wales the best experience of later life. Older people are valued, included and able to shape decisions affecting their lives.

Our mission is to improve the lives of older people by delivering trusted advice, support and services. We use our knowledge, insight and experience to influence policies and decisions affecting older people.

We are here for older people when they need us.

Our culture and values

Our values shape and guide the way we will seek to achieve our goals:
• We are caring, we put people at the heart of what we do.
• We are determined, we take responsibility for and pride in making a positive difference.
• We are effective, we strive for the best
• We are empowering, we enable people, build confidence and provide practical support and
• We are inclusive, we work together and involve others.

Equality, diversity and inclusion policy

Equalities, diversity and inclusion are core to the values and objectives of Age Cymru.  It is fundamental that people are treated fairly with respect and dignity and in accordance with Age Cymru values at all times. 

Age Cymru’s values are as follows: 

• We are caring, we put people at the heart of what we do. 

• We are determined, we take responsibility for and pride in making a positive difference.  

• We are effective, we strive for the best  

• We are empowering, we enable people, build confidence and provide practical support and 

• We are inclusive, we work together and involve others. 

Age Cymru will not tolerate any discrimination, victimisation or harassment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation or the welsh language. 

We all come from different backgrounds, have different family structures and relationships, come from different geographical places, have different faith and belief systems, see the world differently and have different abilities. The differences can be very obvious but some cannot be seen. 

Age Cymru will strive to take all practical steps to prevent discrimination (on any basis), to identify and address inequalities affecting specific groups and to promote equality during the course of its work, providing a respectful, inclusive, positive, supportive, challenging and empowering environment for all.   

Age Cymru recognises that every person has different needs, preferences and abilities and we strive to reflect this diversity in everything we do. This includes making our services and products inclusive and accessible to people from all sectors of the community and attracting and retaining a diverse workforce.  By positively valuing these differences and harnessing different life experiences, attributes and contributions Age Cymru will be a better place to work.  

Age Cymru will monitor the conduct of actions taken under the framework of all our policies, including recruitment, in order to identify inequalities and formulate plans to address them, ensuring fairness of treatment at work under the 2010 Equality Act and our cultural values.