Better Story

Who we are

We help charities grow by providing first class fundraising and communications services.

Better Story began life in 2019 as a group of specialist freelancers coming together to complete bespoke communications projects for charities. Over time, we’ve developed an agency model that works well for our clients and team.

Our culture and values

Excellence for Impact

We make a difference. We are proud of the high-quality work we produce and aim to help our clients increase their impact.

What this looks like:

• Striving for excellence in everything we do.

• Measuring success by the positive impact we create.

• Taking pride in meaningful work that helps change lives.

Bold Creativity

We challenge convention, take creative risks, and look for innovative ways to help charities grow. Creativity is not just about generating ideas—it's about empowering people to think differently and take brave action.

What this looks like:

• Testing fresh ideas, even when they feel risky.

• Using creativity to solve challenges.

• Learning and improving through both successes and failures.

Collaboration

We work alongside charities as partners rather than simply providing a service. We believe the best outcomes come from listening, building trust, and creating solutions together.

What this looks like:

• Listening carefully and ensuring every voice is heard.

• Building long-term relationships based on trust and honesty.

• Encouraging cooperation and support across the charity sector.

Integrity

We are committed to doing the right thing. Integrity means being honest, fair, responsible, and accountable in everything we do.

What this looks like:

• Treating people fairly and acting responsibly.

• Maintaining high ethical and professional standards.

• Being open, honest, and transparent, even when it is difficult.