Care & Repair in Powys

Who we are

Care & Repair in Powys provides expertise, advice and practical support to older people and disabled people who need to undertake improvements or adaptations to their home. We do this to help people live independently in safe, warm, accessible homes.

We can:

• Give expert advice on options to adapt or improve your home
• Give help on finding sources of funding for the work that needs to be done
• Give advice on welfare benefits to help you ensure you maximise your income
• Assess and advise on safety and security in the home to increase independence and reduce falls
• Provide a technical service offering building advice
• Help you find a reputable local building contractor
• Keep you informed on progress and check you are happy with the work done

Our culture and values

Since 1988, Care & Repair in Powys has provided a unique service for older and disabled people across Powys.

Our Purpose

Our purpose is to ensure older and disabled people in Powys live as independently as possible in safe, warm and secure homes.

This will be achieved:

Through the provision of high quality advice, support and practical services in collaboration with key stakeholders.

Our Values

Dignity & Respect

We treat all of our customers as individuals, with dignity and respect, and empower people to retain control of their own lives.

Inclusivity

We work collaboratively with key partners and local communities to deliver excellent sustainable services.

Person-centred

We act in a way that is open, fair, accessible and equitable. We respect the views of our clients and colleagues. We put people first.

Quality

We aim to provide the highest quality service, and demonstrate honesty, integrity and transparency in all that we do.

Diversity

We value and respect the different cultures and life experiences of all our clients.

Equality, diversity and inclusion policy

Care & Repair in Powys values the diversity of individuals and will seek to ensure that the diversity in our society is reflected in its workforce and Board Members. Care & Repair in Powys believes that diversity adds value to our organisation and enables it to further meet the needs of the diverse individuals and communities it serves.

Care & Repair in Powys aspires to be an organisation where the diversity of individuals is fully respected, celebrated and encouraged and where equality and diversity permeates throughout the whole organisation and all of its activities.

Care & Repair in Powys aims to promote a positive environment and culture among its employees and Board Members where everyone is valued and no one is treated less favourably unless there is an objective justification permissible under the Equality Act.

Care & Repair in Powys will provide accessible services to all, without bias or prejudice.

Care & Repair in Powys will ensure that everyone is treated fairly, has equal access to services and is not discriminated against, harassed or victimised. The organisation will respond effectively if incidents of discrimination including direct, indirect, harassment or victimisation are thought to have occurred.

Care & Repair in Powys recognises that equal opportunities means treating everyone fairly based on their individual needs and that it is not necessarily about treating everyone the same. It will seek to make reasonable adjustments to its activities and to how it operates as a business, to ensure so far as is practicable, everyone is treated fairly.

The Single Equality Scheme and action plan ensures that equality and diversity is an integral part of our practices, the People Strategy supports the business aim to fully integrate the scheme.

We aim to deliver services that are equally accessible to all customers and will implement robust policies that will ensure equality in the recruitment and development of employees.

We strive to provide a positive working environment and maintain awareness of diversity issues both with regard to employment policies and the service delivery.

The Equality and Diversity Review Group was established in 2012, this group will ensure that Equality Impact Assessments are carried out on all our strategies and polices as they are reviewed or developed.

Care and Repair in Powys are part of the wider Mid Wales Housing Group and as a Group – we have a general duty to eliminate unlawful discrimination, harassment and victimisation, advance equality of opportunity and foster good relationships between people who share a relevant characteristic and persons who do not.

We are committed to providing a bilingual service and includes the Welsh Language as part of the Single Equality Scheme.

The Group is recognised for being positive about disabled people with the ‘Two Ticks’ scheme. This is a recognition given by the Department for Work and Pensions to employers who have agreed to take positive action to meet five commitments in employment, retention, training and career development of disabled people.

We will:

• Interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
• Ask disabled employees at least once a year what we can do to make sure they can develop and use their abilities at work.
• Make every effort when employees become disabled to make sure they stay in employment.
• Take action to ensure that key employees develop the awareness of disability needed to make our commitments work.
• Each year, review these commitments and what has been achieved, plan ways to improve on them and let all employees know about progress and future plans.