Carers Support West Sussex

Who we are

Carers Support West Sussex is an independent charity supporting some of the 89,000 family and friend carers living in West Sussex.

With more than 19,000 carers currently registered with the charity, we run Support Groups, a Carer Response Line, help carers access equipment to assist them in their caring role or provide funds so that carers can do something for themselves.  We can also help carers access counselling and call back services, wellbeing support and have teams in all the of the major hospitals in West Sussex, as well as East Surrey Hospital in Redhill.

With more than 90 members of staff and over 60 volunteers, as well as a dedicated team of Trustees, Carers Support is committed to ensuring carers are recognised and listened to.

Employing more than 90 staff and 70 volunteers, we make a real difference to the carers we support. In our 2016 staff survey, 100% of staff felt they had a real impact on people’s lives.

We can offer a friendly and supportive working environment, flexible and family friendly working practices and sound line management direction. Our staff are supported with regular training opportunities, supervision and access to reflective practice and employee assistance programmes.

Our culture and values

At Carers Support, carers are at the heart of everything we do.

We focus on what matters – listening to carers and acting on what they need. We work together – with carers, communities, and partners to create real change.

We lead with purpose – identifying opportunities and enabling carers to be seen, heard, and supported. Our behaviours reflect who we are:

Quality – striving for the best in all we do.

Inclusivity – respecting every person and perspective.

Caring – improving lives with compassion.

Integrity – acting with honesty and consistency.

Loyalty – building trusted, lasting relationships. Innovation – always learning, always improving

Equality, diversity and inclusion policy

We are committed to equity, diversity, inclusion and belonging. We know that carers come from all walks of life, and we strive to create services—and a workplace—that reflect and respect that diversity