Frontline Debt Advice

Who we are

Frontline serves the community by providing expert help to those who are under the burden of debt, often through no fault of their own.  Frontline is a charity and its services are free.  We hold a license with the Financial Conduct Authority.  

Frontline delivers its services in different ways – each to meet the needs of the local community and the resources of local volunteers.  We rely on funding through grants and donations from companies, churches and individuals, as well as our own fundraising efforts.

Frontline Reading Branch is the largest branch in the Frontline organisation. 

Our volunteer advisors have many years’ experience. They often liaise with government and other agencies to provide a totally confidential, free service to anyone in need, regardless of background or belief.  All our advisors are fully trained and DBS checked. They update their skills regularly.

Our culture and values

 Why Frontline exists – Relationships are wrecked, homes are lost, mental health problems are worsened and life opportunities are curtailed by out-of-control debt.  Our objective as a charity is to relieve those in need, poverty or hardship, principally through debt, budgeting and benefit advice. These objects are carried out in accordance with Christian and FCA (Financial Conduct Authority) principles.

Our volunteers are from many faiths and none and our clients are from all faiths and none.   

Equality, diversity and inclusion policy

We welcome volunteers from all faiths and none.