About us
Who we are
We provide outstanding pre-hospital care to people of the North when they need it most, keeping families and communities together by saving lives.
When you come to work at the Great North Air Ambulance Service, you’ll be part of a team dedicated to protecting lives across the region. A team dedicated to life-saving care, keeping families together, and making a difference.
In the last year, the Great North Air Ambulance Service responded to more than 1,990 call-outs. Each one is only possible because of our supporters. Demand for our service is rising, and we want to be able to be there for everyone who needs our help.
When you join our team, you’ll be playing a vital part in our mission, contributing to the future of critical care in our region.
Our culture and values
We provide outstanding pre-hospital care to people of the north when they need it most, keeping families and communities together by saving lives.
To achieve this we keep 3 simple values at the heart of everything we do…
We Are Caring
We care about: inclusion of all voices, each other, our supporters, our patients and their families.
We know how important our service is to the people in the region we serve, and we want to do everything we can to celebrate each other, champion our successes and provide the best possible quality of care in a critical situation.
We Are Courageous
We have the courage to: try new things, take measured risks, speak up and innovate in our field.
Our team never know what they will encounter on any given day. We have strong resilience, know when to ask for help and are never afraid to be the lone voice that could make a positive difference in someone’s life.
We Are Committed
We are committed to; our purpose, the people we serve, the quality of our work, doing a good job.
Even in the most difficult of circumstances, we work together to solve problems, learn from each other and take pride in spreading our mission across the North.
Equality, diversity and inclusion policy
We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. We are committed to equality of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. We aim to ensure that no person receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation



