Happy Days UK

Who we are

Happy Days Homeless and in Crisis Charity is a community-focused organisation dedicated to supporting individuals experiencing homelessness, crisis, or complex life challenges. The charity provides a wide range of services designed to help people move from crisis to independence and long-term stability.

At the heart of Happy Days’ work is its supported housing provision, offering 68 self-contained accommodation units where residents receive personalised support to rebuild their lives, develop life skills, and work towards independent living.

The charity also runs a Complex Lives Drop-In Service, providing accessible, wraparound support in one place. This includes health clinics, housing advice, substance use support, and other essential services delivered in partnership with local agencies.

A welcoming Community Café and Social Supermarket ensure that individuals and families can access affordable food, a warm meal, and a friendly space to connect with others.

During the six coldest months of the year, Happy Days operates a Winter Shelter, offering emergency accommodation and compassionate support for those who would otherwise be sleeping rough.

Through its holistic approach, Happy Days Homeless and in Crisis Charity works to restore dignity, hope, and opportunity — empowering people to build brighter, more secure futures.

Our culture and values

At the heart of everything Happy Days does are its core values:

• People First – treating everyone with dignity, respect, and empathy.

• Honesty and Integrity – building trust through openness and doing what’s right.

• Accountability and Collaboration – working together and taking responsibility for lasting impact.

• Passion and Perseverance – driven by purpose and commitment to positive change.

• Strength and Courage – standing up for those in need and facing challenges with determination.

Together, these values guide Happy Days in creating a community where everyone has the opportunity to thrive — with hope, stability, and the chance to build a brighter future.

Equality, diversity and inclusion policy

At Happy Days Homeless and in Crisis Charity, we celebrate diversity and are committed to inclusion in everything we do. We treat everyone with dignity and respect, valuing the unique experiences and perspectives that strengthen our community. Guided by our people-first values, we strive to create a welcoming environment where everyone can belong, be heard, and thrive.