Hastoe Housing Association

Who we are

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

Our culture and values

Customer-inspired: Our customers are at the heart of everything we do; we actively invite residents to provide feedback and ideas and we listen with empathy and respect to understand and deliver what they need.

Open and transparent: We are committed to listening, learning and improving. We will be clear about what we intend to do and we want people to be able to trust that we’ll do what we say.

Professional: We work as one team with clarity of purpose. We take pride in our performance and work with genuine integrity. We are respectful and take ownership and responsibility for our actions.

Passionate: We care greatly about what we do and take satisfaction in resolving issues and improving living standards. We are constantly looking to develop our services and will go over and above to seek solutions.

Enterprising: We seek new learning experiences and encourage managed risks when looking for efficiencies and value for money.