Hear Us

Who we are

Hear Us is a mental health user group for the London borough of Croydon.   We are a Deaf and Disabled People’s Organisation (DDPO). Our AQS (Advice Quality Standard) accredited Welfare Rights Advice Project (WRAP) is a peer support project supporting Croydon’s mental health service user community to navigate the DWP (Department of Work and Pensions) welfare system and other services. The post holder will deliver peer support, which enables, empowers, and provides service users with clear boundaries and does not create dependency upon the service. We want our clients to become self-reliant and be able to maintain their own finances and claims. The post-holder will support our clients to access food banks and mobility schemes.

Our culture and values

Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices and negative perceptions associated with mental illness, helping to reduce stigma and discrimination.

Equality, diversity and inclusion policy

We believe that everyone should be able to ask for and receive mental health support, regardless of race, age, gender, disability, sexual orientation, social class, religion or belief. We are committed to removing any existing and potential barriers so we can create a truly inclusive environment. Our aim is for everyone to feel welcome and confident about being themselves.