HelpAge International

Who we are

The contribution older women and men make to society – as carers, advisors, mediators, mentors and breadwinners – is invaluable. But growing older is not without its problems. HelpAge International helps older people claim their rights, challenge discrimination and overcome poverty, so that they can lead dignified, secure, active and healthy lives. Our work in over 99 countries is strengthened through our global network of like-minded organisations – the only one of its kind in the world. Telephone +44 20 7278 7778 Fax +44 20 7713 7993 

Our culture and values

The culture of the organisation aims to ensure:

·       Accountability for All: Every individual and team member is responsible for their actions and decisions, ensuring alignment with organisational priorities and commitments to partners and network members.

·       Trust, Respect, and Inclusion: We strive to create an environment where mutual trust is the foundation of all relationships, diverse perspectives are valued, and everyone feels included in decision-making processes.

·       Culture of Collaboration: Working together across teams, network members, and partners to share knowledge, maximise impact, and drive collective success, rather than working in silos.

·       Openness and Transparency: Ensuring open communication, clear decision-making processes and actions, and a commitment to sharing information in a way that builds trust and accountability.

·       Collective Responsibilities Within and With Partners and Network: Recognising that achieving our mission requires shared responsibility, we promote joint ownership of decisions, initiatives, and outcomes across HelpAge and its network members and partners.

·       Staff and network members are valued: Staff and network members are recognised, and valued and appreciated for their contributions, fostering an environment where every individual feels respected, supported, and integral to our mission, with their input and expertise recognised as vital to achieving our shared goals.

Equality, diversity and inclusion policy

HelpAge International is dedicated to creating a diverse and inclusive environment for all its employees/consultants while extending the culture of inclusion into our work.

We believe that our workforce should reflect the wide diversity of the communities we serve, and that diverse voices should be elevated and intentionally integrated into our work. We embrace difference and diversity of identity, experience, and thought, and actively strive for inclusive behaviours across our sand work regardless of gender, race, disability, age, nationality, ethnic/national origin, sexual orientation, religious beliefs, marital status, pregnancy, social status, and political beliefs.