Independent Age

Who we are

Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey

Our culture and values

Our vision: 

Every older person can afford to live well. 

Our mission: 

We stand with older people in financial hardship, offering urgent help today, and shaping a fairer, more secure tomorrow. 

Our values:

Our values are important to us, shaped by the people who work here, they reflect our mission, our teams and the way that we work together. They bring us together and guide our decisions.

• Trusted - a culture based on reliability and mutual respect 

• Empowering - an inclusive approach that helps people thrive 

• Transformative - a commitment to meaningful, intentional change towards shared goals 

Equality, diversity and inclusion policy

We celebrate diversity at Independent Age and champion the differences that make each of us unique.

We all have the right to be treated fairly and equitably, regardless of our age, race, colour, ethnic or national heritage, sex, gender identity, sexual orientation, religion / non-religion or belief, marital / civil partnership status, disability or health, neurological differences, pregnancy or maternity / paternity status, parental or caring responsibilities, upbringing, or any other status.

We want everyone who uses our services and those who work for and with Independent Age to feel safe, protected, welcome and included.

We expect everyone to treat each other with dignity and respect, and we will not tolerate any form of discriminatory behaviour or language from or towards our staff, volunteers, the people who use our services, partners, supporters, suppliers and anyone else we may directly engage through the course of our work. If this occurs, we will challenge them respectfully and take appropriate action, including potentially ending our relationship.