Key Enterprises

Who we are

Sometimes discovering who you are in the world is harder than it should be.

For over 40 years Key has supported people with learning disabilities/difficulties, mental health needs and/or acquired brain injuries to unlock their full potential. At Key, we encourage service users to explore their passions and develop new skills, without limitation.

We offer something for everyone, regardless of ability, in an inclusive and encouraging environment. Our weekly programme of activities includes everything from drama sessions to gardening!

Our culture and values

Mission and Values

Key’s goal is to provide the best day service and support the greatest number of people with mental health needs, learning disabilities and acquired brain injuries in the North East of England within the resources available to it.

We aim to build a culture of positivity and inclusion and make Key the primary day service provider within North Tyneside.

There are four strategic outcomes that we work towards:

1. Improve life skills - Provide inspiration and support for local people who wish to develop new skills and new ways of enriching their lives.
2. Reduce Isolation – Offer a supportive, dignified space where people feel comfortable and valued.
3. Better wellbeing – Contribute towards the greater wellbeing of people that use our services.
4. Increased Opportunities - Enable social participation by providing opportunities to enage in social, cultural and educational activities.

We exist to positively engage with anyone who can benefit from our services. Our purpose is to ensure we provide effective services that are:

Person Centred – ensuring that the individual needs of anyone accessing Key Enterprises are met.

Responsive – ensuring our services are fit for purpose, valued and driven by need.

Transparent – ensuring stakeholders know, feel part of and understand how we operate.

Accessible – ensuring that we maximise awareness of Key Enterprises amongst the wider community.

Equality, diversity and inclusion policy

Our Commitment to Equality and Diversity

At Key, we believe everyone should have a fair and equal opportunity to achieve their best in a safe and supportive environment.

• A Fair Workplace: We treat everyone equally and fairly, ensuring equal opportunities and rights across all areas, including recruitment, pay, training, and promotion.

• Embracing Difference: We value and embrace diversity, recognising that a wide range of backgrounds and perspectives makes our organisation stronger.

• Zero Tolerance for Discrimination: We do not tolerate any form of discrimination, harassment, or victimisation. This applies to all "protected characteristics," such as age, disability, race, religion, sex, and sexual orientation.

• Selection Based on Merit: Our recruitment and selection processes are conducted based on merit, using objective criteria to ensure the best person for the job is always chosen.

• Reasonable Adjustments: We are committed to supporting disabled applicants and employees by making reasonable adjustments to remove or reduce disadvantages in the workplace.

• Continuous Professional Development: Every team member has equal access to training and appraisals to help them reach their full potential, regardless of their background.

• Individual Responsibility: Every person at Key, from our volunteers to our senior managers, is responsible for upholding these standards and ensuring a diverse and inclusive culture.