Registered Charity
101 - 500 
About us
Who we are
Omega is a small charity with a big mission - to connect and support people who feel alone across the UK. We offer two fully remote services; Chatterbox, a free telephone befriending service and Letterbox, a free pen-pal befriending service. We bring hope and a connection to people who would otherwise find it difficult to access social opportunities outside of their home.
Although Omega was founded as a specialist end of life care charity in 2007, our work has gradually refocused over the years, to reflect the needs of our clients. We discovered that while not all of them are dealing with end of life issues, the one thing that unites them is a daily struggle with feelings of isolation and loneliness.
Omega is run from a small head office in Shrewsbury, Shropshire, but our services are open to clients throughout the UK. Our work is made possible by an ever-growing team of generous and varied volunteers.
