Providence Row HA

Who we are

We believe in the potential of people- 

         - Our residents' potential to change their lives for the better

         - Our staff teams' potential to support this change and to grow and develop themselves.

We are a specialist Housing Association focussed on East London, mainly Tower Hamlets and the City, Hackney and Southwark. Our mission is "Working together to provide housing, support and community."

We help people who are homeless (or at risk of becoming homeless) to help themselves through a wide range of residential and non-residential services. As well as having suffered the crisis of homelessness, many of our residents have support needs relating to substance misuse, poor mental and physical health.

Our services include permanent & temporary housing, support to live independently, resettlement preparation & support, access to employment, training & education & money management advice.

We also celebrate the diversity of our teams and resident groups which reflect the communities that we work within. Partnership with local community groups and services is one of our key strengths.

Our culture and values

PRHA’s staff are at the core of its success. We value our friendly, diverse teams. We are small enough that you will get to know everyone but large enough to provide advanced training and support for our teams. That is why we were awarded the Investors in People Gold award in 2019.

Our support services are underpinned by a commitment to Psychologically Informed Environments and personalised support. Staff receive training to enable them to deliver on our values based offer. Our team structures are supportive and allow for professional development.

Most of our services are close to public transport and in diverse vibrant communities.

PRHA is small enough for you to matter but large enough to develop award winning services. We are also an Investors in People Gold award winner for our commitment to the training and development of our staff.

Equality, diversity and inclusion policy

PRHA is built on the values of: compassion, respect, inclusion, empowerment and justice. We also are based in one of the most vibrant and diverse areas in the country. So it is central to our organisation from the Board through to the front line to ensure that our services are fair, open and equal for all and our working environments are inclusive.  This includes for instance, making sure that residents from all backgrounds have an opportunity to input into decision making and that staff are trained to understand the specific experiences of individual residents including those who are LGBTQ+ and those from ethnic minorities.

We are committed to 2 pledges- Social Housing Against Racism and the LGBTQ+ pledge. These help us to ensure that we visibly address the specific needs of those residents and staff.

Every year we set targets in an action plan to ensure that we monitor progress on the pledge objectives and others set in response to identified issues.