The Big House Multibank

Who we are

The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis. 

Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems. 

Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill. 

Our culture and values

Our Values

Our values shape how we work and how we govern: 

• Dignity: Treating every individual and family with respect 
• Compassion: Acting with kindness, empathy and care 
• Collaboration: Working in partnership across sectors 
• Excellence: Striving for the highest standards in everything we do 
• Integrity: Acting transparently, responsibly and ethically 

Equality, diversity and inclusion policy

The Big House Multibank is committed to ensuring fairness and opposing discrimination across its workforce, including staff, volunteers and trustees. We promote equality of opportunity and seek to create an inclusive working environment where people are treated with dignity and respect, and where differences are valued. Decisions relating to recruitment, volunteering, development and progression are made fairly and based on merit, skills and experience. We take a zero-tolerance approach to discrimination, harassment and victimisation, and provide clear routes for raising concerns safely and confidentially. We recognise that people may experience inequality in different and overlapping ways, and we are committed to addressing these challenges lawfully, proportionately and on a case-by-case basis.