We Hear You - cancer counselling

Who we are

We provide free and low-cost counselling and emotional support for patients, families, friends and carers who have been affected or bereaved by cancer or any other life-threatening condition, across Somerset, Bath and North-East Somerset and Wiltshire.

We understand that the emotional impact of these conditions can be just as hard to manage as physical symptoms, and that the impact extends to everyone connected to the person diagnosed. People who contact us for help often report feeling numb, isolated, terrified and struggling to cope.

We provide a safe space to work through difficult feelings with an experienced, specialist counsellor. When you ask WHY…we hear you.

Our culture and values

At We Hear You, empathy is at the heart of everything we do, ensuring that every individual feels seen, heard, and supported during their most challenging times.

We work collaboratively with communities, professionals, and supporters to extend the reach and impact of our counselling and therapeutic services.

Integrity drives us to act with honesty and transparency, building trust with those who rely on our support.

We treat everyone with respect, honouring their unique experiences and needs while creating safe and supportive spaces for healing.

Inclusivity is fundamental to our approach, as we strive to ensure that everyone, regardless of their background or circumstances, has access to the care and understanding they deserve.

Equality, diversity and inclusion policy

WHY was established with equity of access as one of our core principles, and this principle remains at the heart of WHY today.

We Hear You (WHY) is an equal opportunity employer and is fully committed to a policy of treating all its staff and job applicants equally.

WHY will take all reasonable steps to recruit, appoint, employ, develop and promote staff on the basis of their experience, abilities and qualifications without regard to the protected characteristics as specified in the Equality Act 2010.

WHY will also take all reasonable steps to provide a work environment in which all staff are treated with respect and dignity and that is free of harassment based upon the protected characteristics.

WHY will take all reasonable steps to recruit, appoint, employ, develop and promote staff on the basis of their experience, abilities and qualifications without regard to race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.

WHY will also take all reasonable steps to provide a work environment in which all staff and volunteers are treated with respect and dignity and that is free of harassment based upon an employee’s race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.