QUALITY STANDARDS STATEMENT
Carers FIRST will be the trusted provider of high quality, tailored, localised support to carers and their families so that they are empowered, respected and valued for what they do.
In order to achieve this, we will:
- Place the carer and their family central to the organisation
- Improve access to and quality of our services to carers
- Improve our understanding of the external environment and plan effectively for the future
- Work in partnership with others to deliver joined up services
- Improve our organisational culture through our values and being a good place to work
- Improve our financial sustainability through increased funding, improved efficiency and reduced costs.