Carers in Hertfordshire

Who we are

Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995.  The charity works to ensure that all Hertfordshire’s unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county.  We support adult carers and young carers and provide information and support.  We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus.

The charity has experienced significant growth over recent years with 70 staff and over 34,000 registered unpaid family carers. During this expansion the commitment to driving quality improvements has led to an expansion in the nature and extent of services offered as well as national acknowledgement through a GSK Impact Award.

Our culture and values

To achieve the aspirations of our Mission Statement, Carers in Hertfordshire will be:

Passionate

• We are committed to making sure carers are valued, supported and have their voices heard
• We are tenacious about making sure carers are on everyone’s agenda

Kind

•  We give carers time to talk and are there to listen
• We support staff to embrace change

Carer led

•  Services should be designed and delivered with carers
• The voices of carers are central to the way we plan our future

Inclusive

• We involve carers in everything we do
• We proactively look for barriers that prevent carers using our services and reduce them

Open

• We are open about mistakes, admit to them and learn from them
• We give one another constructive feedback and support one another to learn and develop

Resilient

• We help carers to see a positive future and support them to adapt as needed
• We encourage everyone in the organisation to take care of their own wellbeing, take time for a break and support one another to do this
• We use systems and processes that are able to adapt to changing needs or the way we do things is able to adapt to changing needs

Equality, diversity and inclusion policy

Carers in Hertfordshire is a flexible employer, committed to openness and equality of opportunity in every activity, from the way we recruit and promote employees to the way we deliver our services.   It is a core responsibility of members, employees, and volunteers of the charity to ensure that every individual we come into contact with, is treated with dignity and respect.  We want our organisation to reflect the diversity of the population we serve, and we welcome applications from people from all backgrounds and diversities.