Citizens Advice Barnet

Who we are

Citizens Advice Barnet is a local, independently registered charity and member of the Citizens Advice network. We're here to help everyone who lives, works or studies in Barnet by providing the advice people in our community need for the problems they face and improving the policies and practices that affect their lives. We help over 8,000 people every year with over 30,000 problems, advising on debt, work, benefits, immigration, housing and more.

Our Values

We are committed to giving people the knowledge and confidence they need to find their way forward by providing free, confidential, independent, and impartial advice. This is at the heart of everything we do; it is the motivation for our team and the foundation of our values:

• Committed: We are dedicated and professionally trained to deliver high quality advice that enables people to achieve positive change in their lives.
• Together: We work collaboratively as one team, building on our staff, volunteers and partners’ collective strengths and expertise.
• Supportive: We welcome all members of the team, are helpful, open and communicate effectively with one another.
• Respectful: We appreciate and recognise one another, valuing all backgrounds, experience and perspectives equally.

Benefits of Working With Us

We offer a wide variety of benefits to our employees, including:

• competitive salaries which are regularly reviewed
• an Employee Assistance Programme, including access to free counselling sessions
• a continuous professional development allowance of £1,000 pro rata
• 36 days annual leave (pro rata for part-time staff) – this includes 25 days + bank holidays + 3 days between Christmas and New Year