Crisis UK

Who we are

Crisis is the national charity for homeless people.

All of us need a decent home – to be healthy and to thrive. Currently though, this basic human need isn’t being met for so many people across the UK. This is unacceptable. At Crisis we work side by side with thousands of people each year as they find ways out of homelessness. We provide practical support to help people access benefits, healthcare services, employment opportunities, and more.

Our main aim is to relieve the huge pressure of homelessness, by helping people find safe and affordable homes as quickly as possible. We prioritise supporting people who are facing the most complex barriers to ending their homelessness and often have nowhere else to turn.
As well as helping to end homelessness for individuals, we work to address the root causes that push people into homelessness in the first place. We campaign on the political changes needed to end homelessness for good and conduct research to understand and highlight the scale, causes and consequences of homelessness.

We have a range of benefits available for staff on our standard terms and conditions of employment and some of these are also available to staff on other types of contract.

Working at Crisis

Time off

• 28 days annual leave
• Option to purchase up to 10 additional days leave
• Up to three days leave to volunteer for Crisis or another organisation
• Paid carers and compassionate leave

Wellbeing

• Hybrid working (role dependant)
• Employee assistance programme  
• Discounts on gym memberships  
• Physical Health Support - a weekly program of live fitness events you can participate in that can fit around your working schedule
• Health Cash Plan by monthly subscription - you can claim back the costs of dental or optician appointments, physiotherapy, osteopathy, hospital stays and online discounts including cinema tickets and groceries.

Financial

• Contributory pension scheme – employer contribution 8.5%, employee contribution 2.5% with the option of contributing via salary sacrifice
• Interest free loan for a rent deposit
• Interest free loan to purchase a season ticket or bike
• Non-contributory group life assurance scheme (up to four times annual salary)
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay scheme.

Staff Networks

Our employees lead five networks promoting diversity at Crisis. They provide support for their participants and influence our culture and policies. They are:

• Black, Asian and Ethnic staff network
• Disability Awareness network
• Lived Experience (of homelessness) network
• Lesbian, Gay, Bisexual, Trans, Queer/Questioning + network
• Women’s network

Development

We believe that investment in our staff to develop their skills is essential in order to continue providing high quality support to our members. We provide:

• Training for role related duties e.g., training in how to use systems
• Generic skills training to, these contribute towards personal development
• Short courses which includes developing skills and knowledge relevant to role
• On the job training, mentoring and work shadowing
• On demand digital learning
• Instructor lead workshops, – covering a range of topics from mental health to communication skills
• Study leave (up to five days per year) if you carry out a qualification relevant to your role at Crisis.