What we do
Glass Door is committed to supporting people to get—and stay—off the street. We do this by coordinating London’s largest emergency winter shelter network and by providing a year-round advice service to help people move beyond homelessness. Since 1999, thousands of men and women have found safe shelter and the support needed to leave homelessness behind, thanks to partnerships formed with churches and drop-in centres. Our night shelters save lives and our support services help change lives.
How we do it
Our services are open to all. We are one of the few emergency night shelters that has an open access policy, meaning guests do not need a referral from another agency. We believe everyone has inherent dignity and is worthy of a safe place to sleep. We operate on a first-come, first-served basis.
We are an independent charity that receives no funding that would impede our open access policy. It is thanks to the support and partnership of individuals, churches, community groups, businesses and trusts and foundations that we can continue to provide shelter and support to those who need it most.
As a growing charity that coordinates the goodwill, time and resources made available in the community, we have received recognition and awards for our community impact from several organisations, including the Directory of Social Change, the Christian Funder’s Forum, Charity Today Awards and others.