About International Seafarers' Welfare & Assistance Network

The International Seafarers’ Welfare and Assistance Network (ISWAN) is a membership organisation which works to promote and support the welfare of seafarers all over the world.

Seafarers bring us 90% of the things we use every day and take care of us when we travel by sea, but their lives are often tough. They experience long periods away from family and friends with limited or no communication, fast turnaround of ships in ports with severely restricted shore leave, reduced crew numbers and increased workloads. Welfare services and facilities both on board and ashore can be a lifeline for seafarers.

With offices in the UK, India, and the Philippines, ISWAN runs a range of programmes and projects that improve the wellbeing of seafarers worldwide. The main programme is SeafarerHelp, the free and confidential 24-hour helpline for seafarers and their families. Over recent years ISWAN has developed a widely respected programme that seeks to improve the mental wellbeing of seafarers. ISWAN is a membership organisation with members from shipping companies, unions, insurers, welfare agencies, and governments.

We are funded by membership subscriptions, grants from foundations, sponsorship and earned income.

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  • Photo by Gerardo Rojas
  • Photo by Johannes Bargmann
  • Photo by Simran Mann
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