Shelter

Who we are

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

Our culture and values

We helped people defend their housing rights

We've worked tirelessly to uphold and defend the right to a safe home, through:

• face-to-face support at local hubs

• our emergency helpline and webchat service

• online advice pages, which millions of people have turned to

For families facing the sharp end of the housing emergency, Shelter's services have offered vital support during difficult times. We've helped families like Belinda's navigate challenges and find a way forward.

We fought to change the housing system

We challenged proposed amendments to the Renters' Rights Bill that would have weakened its impact. And now, the bill is about to be turned into law.

We've also called on the government to build more social homes that will tackle the root causes of the housing emergency. In June, Rachel Reeves announced a £39 billion investment over 10 years for social and affordable housing. At least 60% of the homes built with this investment will be social rent homes.

Equality, diversity and inclusion policy

At Shelter we are united by our purpose to defend the right to a safe home; our enemy is the social injustice at the core of the escalating housing emergency. We believe to win that fight; we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

At Shelter we recognise that people from marginalised groups might face particular difficulties in their career journey and we are committed as an employer to tackle this injustice. Studies have shown that women and people of colour are less likely to apply for jobs unless they feel confident that they meet every requirement listed.

At Shelter we are dedicated to building an anti-racist, diverse, inclusive, equitable, and authentic workplace, so if you’re excited about this role and your experience or skills to date don’t align perfectly with every part of the role requirements in the job description, please don’t let that stop you applying. We encourage you to tell us how your skills, knowledge, behaviours, and experience will aid your success in the role.