Support Through Court (formerly known as PSU) is a charity for people facing court alone. We help litigants-in-person, their friends and families, witnesses, victims and inexperienced court users.
We provide trained volunteers who give free, independent practical and emotional support to people facing proceedings without legal representation in civil and family courts and tribunals. Our service is offered equally to everyone who asks and it is confidential, impartial and open to all.
We have over 750 fully trained and experienced volunteers, who together helped people gain access to justice around 75,000 times in the last twelve months.
Our service adapts to the needs of each individual. Our volunteers work with clients to establish for themselves what might be the next best step to pursue their case, and help them to access legal advice from other organisations where appropriate.
We are determined to do more to help the growing number of litigants in person in the most cost-efficient way: it costs under £25 every time we help a client.
We are client-focused, engaged, trusted, committed, respectful and welcoming.
Client-focused: We take the lead from our clients
Engaged: Everyone in our organisation has a voice and all voices are listened to
Trusted: We strive to live up to the confidence placed in us by the people we work with
Committed: We know that what we do matters and our skilled team is committed to delivering a high quality service
Respectful: We all look after one another and take the time to talk openly and honestly with everyone we work with
Welcoming: We are open to difference, encourage ideas and look after opportunities to learn