About User Voice

User Voice was set up to address the ‘Us vs Them’ culture inherent within the criminal justice system. We are committed to making the criminal justice system work for everyone. Our unique approach is designed, deployed and delivered by former service users working alongside current service users and providers.

We bring about transformation in three main areas:

  • in institutions, employing the User Voice Council model in prison and probation settings
  • in individuals, using a peer-led approach in all we do
  • in the agenda, using user-led research to influence policy and debate.

User Voice believes that with the right opportunity, encouragement and support, everyone can play an influential role in society.

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