Office Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources. We also offer one-to-one nutritional consultations; access to clinical appointments with our network of osteopaths, physiotherapists, and acupuncturists; and a personalised pathway for goal setting, through our Membership, to help people take control of their arthritis and enjoy life to the full.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Friday 14 June 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Wednesday 19 June 2024.
Second-round interviews will be held online on Wednesday 26 June 2024.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Please submit your answers to our screening questions, alongside your CV and cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £27,352.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
About the role:
When a family member has a spinal cord injury, it can be difficult to acknowledge and accept that their injury will affect you too.
You might find it difficult to express and share how you have been affected by these events, especially to your loved one with the injury. Overwhelming feelings of guilt, helplessness, confusion and isolation are very common.
Back Up’s Family Support team are there to help. Right from the point of injury, our Family Support Coordinators work together with the family and the injured person to create their own ‘Family Plan’ - making sure they have access to information and support throughout the rehabilitation journey.
As a Family Support Coordinator, you will build relationships with professionals to encourage referrals and manage a caseload. Whether it be meeting family members in a clinical setting, providing a listening ear from someone who ‘just gets it!’, or making referrals for ongoing support from a range of partners or statutory agencies – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
The role of the Employment Support Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
The role will focus on the outreach provision, working in different locations across Salford providing training to employers about the issues faced by working carers. In the role you will also connect with other organisations to create partnership and referral options. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
This role is subject to an Enhanced DBS
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Applications for this role close on 28th June 2024
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 22.5 hours per week – Tuesday, Wednesday & Friday
Contract: Permanent
Salary: £35,692 per annum (pro-rata £21,415 per annum)
Location: 242 Kingsland Road, London, E8 4DG
Our client Peter Bedford Housing Association is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to our work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
This part time (0.6FTE) post is located within the core services Team, and reports to the CEO. The postholder works closely across the organisation to deliver an efficient Office management, Reception and basic HR service to all managers and staff.
Aims of the post
• To manage the office, coordinating volunteers to provide reception and administrative services.
• To coordinate and procure office and IT equipment.
• To carry out HR administration tasks acting as a first point of contact for managers and staff.
Specific Responsibilities
Office management
• Dealing with customer & external queries and disputes dealing with in bound and out bound communication, such as hybrid mail, post, phone calls and customer satisfaction surveys.
• Organise Reception rota and cover, enabling opening hours to be fully resourced.
• Dealing with petty cash.
• Managing phone and IT systems, contributing to new projects and upgrades.
• Ordering and facilitating meeting refreshments.
• Promote and manage booking of rooms.
• Manage all hardware e.g. laptops, phones etc and ordering office consumables.
• Managing small budgets and checking expenditure.
• Ensuring all new staff are set up with correct equipment and IT access e.g. laptops, phones, keys etc with good records kept.
Volunteer and Placement development
• Day to day supervision of customer services volunteers and placements.
• Recruit and plan for volunteers and placements, including contributing to individual learning plans and reviewing progress.
HR administration
• Investment in staff - To be an impartial point of contact for employees and volunteers seeking HR advice if their line manager is not able to assist, signposting them as appropriate to other sources of advice and assistance.
• Employment contracts and Consulting employees - To provide administrative support when consulting on Terms and Conditions, investigating Disciplinary and Grievances and any other related matters. To support the CEO to coordinate working groups across employees and volunteers. To administer staff surveys.
• DBS checks - To undertake renewal DBS checks for all employees and volunteers and make recommendations as necessary to managers.
• Managing information - To ensure good quality and accurate HR information management for all employees and volunteers with due regard to confidentiality and document control. To maintain electronic files and enable colleagues to make the best use of the HR database, Breathe HR. To facilitate references for former employees in partnership with managers and the CEO.
• Payroll - To collate information, draft and seek authorisation of payroll changes in partnership with the CEO and Director of Finance. To support the annual pay review.
• Recruitment - To coordinate recruitment processes in partnership with the recruiting manager. This includes liaising with the recruitment agency.
• Learning and Development - To coordinate training suppliers and place bookings for courses in consultation with the CEO. To contribute to coordinating the annual Staff and Volunteer conference.
Customer focused services
• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.
• Be supportive of PBHA’s ethos of maximising tenant/participant influence over the development of the organisation.
• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice. To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments. To take collective responsibility for any shortfalls identified through complaints.
General Responsibilities
• Participate in key meetings.
• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required.
• Promote, develop and support PBHA’s ethos, values and impact.
• Provide cover for other managers and workers.
All staff are expected to:
• Work co-operatively as part of a team and with other teams.
• Be involved in the selection and training of new workers and volunteers.
• Participate in staff training and development activities, one to ones and all relevant meetings.
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.
• Plan and organise own work with a minimum of day to day supervision.
• Undertake all other reasonable duties.
General Information
Please note that:
• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.
• All PBHA work premises are non-smoking.
Access Information
The Kingsland Hub site has one level and is accessible to wheelchair users.
Main Conditions of Service
This is a part time position. The post is for 22.5 hours per week. It is expected that the hours will be delivered on 3 full days (to be agreed) each week but alternative arrangements, ie 4.5 hours per day for 5 days, may be acceptable. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.
Annual leave entitlement is 26 days per year plus normal bank holidays pro rata. This will rise after each completed year of service to a maximum of 30 days – pro rata.
Salaries and expenses are based on PBHA’s salary scales and are revised each year. The salary for this post will be in the range of £35,692 pro rata per annum and the starting salary is £35,692 (£21,415 for 22.5 hours per week).
The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months). The notice period for this role is four weeks.
PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an antiracist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• Experience of developing and maintaining efficient business administration processes.
• Experience of administering and maintaining records with regard to confidentiality
• Experience of using Microsoft Office packages and computerised HR databases to manipulate the data to generate for reports
The competencies required for the post are the ability to:
• Able to multitask and prioritise
• Able to take and model taking responsibility
• Able to take decisions
• Excellent people management skills
• Able to work closely and effectively across departments
• Able to promote Equality and Diversity, and PBHA’s values
• Able to liaise with a range of people across cross cutting areas such as Health and Safety
• Able to lead on document control
It is desirable that the candidate will have:
• Experience of recruiting volunteers
• Experience of coaching and developing volunteers or people returning to the workforce
• Experience of undertaking safeguarding DBS checks for employees and volunteers
• Experience of an HR system would be an advantage
• Experience of maintaining confidential employee records
• Experience of tendering for office equipment and supplies
The successful candidate will need to be committed to:
• Investing in volunteers’ skills, development and wellbeing
• Ensuring Value for Money in all purchasing and procurement
• Maintaining and developing PBHA as a best practice employer
• Championing PBHA’s Equality and Diversity policy
• PBHA’s values and culture of empowerment and respect
• PBHA’s Equality, Diversity and Inclusion policy
• Co-operative team working.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
This is an interesting and varied role providing administrative support across the organisation. As the first point of contact within the organisation you will be responsible for liaising with a large range of stakeholders from supporters to Members of Parliament.
This role will be responsible for office administration including liaising with the landlord, office suppliers, providing supporting the finance function including processing direct debits, staff credit cards and supplier invoices. The role will also support some HR functions in particular recruitment and onboarding of new staff.
Lastly this role will play an active part of the operations team providing support to staff across the organisation a wide range of activities such as booking flights, organising events and all staff away days.
The client requests no contact from agencies or media sales.
You will be part of a small team providing close support (2 days) to the Managing Director and setting up and leading organisational and management systems for the wider office at the Peterborough Cultural Alliance (PCA) (3 days). Whilst preference is for one person to hold this as a full-time role, the role can be divided across two post holders as part-time roles too.
Responsibilities will include using your skills and experiences to understand how to build systems, support the team in using them and leading from the front in managing both strategic administrative objectives of building an office that is fit for purpose and modelling a supportive and collaborative culture.
You will also be responsible for ensuring the day-to-day management of emails, filing, bookings and will ensure financial administrative tasks are completed in good time, helping to build a highly efficient and responsive reputation of the PCA office. Supporting the Managing Director to ensure diaries, itineraries, reservations and other tasks related to the smooth running of the office are key to success in this role.
For clarity, whilst Nene Park Trust will be your employer, your work will be that of the Peterborough Cultural Alliance.
This is a full-time position, working 37.5 hours a week.
The client requests no contact from agencies or media sales.
We are looking for an additional support worker with lived experience of self-harm to join our existing team working with people who have attended A&E for self-harm treatment. This role has been developed specifically for people who have lived experience of self-harm. Self-harm can take many forms but for the purposes of this role we mean things which someone has done to themselves with the clear intention of causing harm.
This role is not about sharing personal stories of self-harm, but some exploration of your experiences will be part of the interview and training process. All questions will be provided in advance of the interview and training will be run in a small, closed group. Both the interviews and training will be facilitated by people who have used their self-harm experiences in their working lives.
Duties and responsibilities
1. Support the day to day running of the Lived Experience Service by:
- Offering tailored follow up support to people of all communities and genders who have attended A&E for self-harm treatment including face to face or video chat meetings, researching community support and guidance in finding and using self- help resources based on the principles of mutual experience, empathy and holistic support;
- Where appropriate sharing ideas about ways of achieving goals, drawing on personal experiences and assisting people to decide what they want to achieve based on their circumstances and personal resources;
- Administrative tasks including researching and updating service resources and maintaining accurate client records in line with organisational confidentiality, data protection and safeguarding policies.
- Supporting their own wellbeing by engaging in regular supervision and appropriate training
2. Contribute to the overall running of the organisation through:
- Attending team meetings
- Supporting the development and/or running of organisational resources, events and campaigns relevant to their role
- Having an awareness of the aims of the organisation and adhering to Safeguarding procedures at all times
The client requests no contact from agencies or media sales.
Are you an experienced Office Manager with a passion for creating inclusive and safe work environments? Do you have experience of staff management as well as budget management and costings? Do you enjoy developing and maintaining good relationship at all levels, including external stakeholders?
Salary: £26,287.20 per annum ( Full time salary equivalent would be £43,812 after probation it increases to £45,019 )
Contract: 10-month FTC (maternity cover)
Hours: Part-time (21 hours per week over a minimum 3 days a week)
Location: London
TPP are recruiting an Office Manager on behalf of our client, a well-established national charity focused on improving the lives of people facing financial hardship.
The Role:
As the Office Manager, you will ensure the effective management of the office and a small portfolio of properties. This role is pivotal in maintaining excellent facilities support, health and safety standards, and ensuring a welcoming environment for all your colleagues and tenants.
Main responsibilities:
Property and Office Services:
- Maintain a safe, well-maintained, accessible, and inclusive office environment.
- Manage facilities and service contracts cost-effectively for the office and other properties.
- Oversee office services including supplies, utilities, security, maintenance, fire alarms, cleaning, catering, and waste disposal.
- Ensure compliance with Health and Safety regulations and environmental best practices.
- Oversee maintenance of non-office properties, including tenant support and regulatory compliance.
- Lead the annual property budgets, including managing rental income and reducing emissions through the Green Team.
Health and Safety:
- Ensure staff undertake relevant Health and Safety training.
- Manage fire safety equipment, alarm tests, and evacuation drills.
- Maintain First Aid equipment and ensure adequate numbers of Fire Wardens and First Aiders.
Management:
- Provide effective performance management for the Facilities and Property Coordinator.
- Manage budgetary responsibilities and support careful financial management.
- Ensure compliance and adherence to good governance processes.
General Responsibilities:
- Embrace and promote diversity, equality, and inclusion.
- Commit to safeguarding adults at risk of harm and any children or young people connected with our work.
- Ensure data protection and confidentiality in all activities.
Essential requirements:
- Experience in office management.
- Experience of managing supplier relationships and outsourced service contracts.
- Experience of staff and budget management.
- Customer-focused with excellent written and verbal communication skills.
- Problem-solving skills and ability to recommend appropriate solutions.
- Excellent IT skills including Microsoft applications.
If this opportunity is of interest please get in touch now! We would be happy to discuss the role further and share a more detailed job description. We are reviewing CV's as they come in.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.
Salary: £30,275 per annum
Hours: 35 hours per week
Closing date: Tuesday 11 June 2024 at 10.00am
Interview date: week commencing 17 June 2024
This is a full time fixed-term position for 6 months.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We are seeking a Database Support Officer to join our fundraising team.
We care about building lasting relationships with our 21,000 active supporters and our database is critical in helping us to do that. For the right person, this is an opportunity to support our charity in using data to achieve our mission - to cure, treat and prevent type 1 diabetes.
We are looking for an enthusiastic and proactive individual to take responsibility for the delivery of several key functions within the Data Services team. You will be responsible for the importing of data into the database, providing contact data to JDRF teams to support and promote campaigns, direct mail, community engagement, major donor giving and challenge events, whilst providing database support and guidance to users, including providing training.
You’ll have knowledge of a relational database, excellent attention to detail and be skilled and comfortable in building good working relationships with colleagues and external suppliers.
You’ll join a small but friendly and driven team at an exciting time as we implement our new Data strategy to transform how we use data to engage our supporters.
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation
Experience required
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Exporting, de-duping and formatting data from a large dataset
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Running data ingestion processes, identifying issues and implementing solutions
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Running data-cleansing processes
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Working in a charity database (preferred, not essential)
The client requests no contact from agencies or media sales.
About the role
This role is all about developing a welcoming and supportive support group community for kinship carers wherever they live. Building belonging, resilience and empowerment for support group leaders and kinship carers.
Funded by the Department for Education, our national Peer Support Service is creating a sustainable and life-changing legacy for kinship carers across England.
This is a game-changing service for kinship carers and builds on Kinship’s 10 years’ experience of developing peer support groups, and two years delivering a national service which has set up 145 new groups.
As a Peer Support Officer, you’ll make sure we deliver an exceptional and consistent peer support service for kinship carers.
You’ll set-up and develop new in-person groups in areas of high need, as well as supporting existing groups to thrive, developing a resilient and powerful peer support community.
Purpose of the role
Taking responsibility for the North West of England, you will reach out and work directly in local communities to develop sustainable kinship peer support groups.
You’ll need to think strategically – mapping areas and utilising resources to be effective and efficient in managing your time and building local connections.
Using community engagement techniques like coffee mornings, community events and linking with our training and support service, you’ll build local connections and relationships.
As you develop a group and recruit support group leaders, you’ll provide standardised training and help the group to navigate forming and storming – providing reassurance and support to empower the group.
Once the group is stable, you’ll transition the support group leader/s over to the ‘Hub’ team to build confidence and knowledge to run their group independently. You’ll also support online groups and special interest groups to transition to independence.
You’ll ensure targets are met and that kinship carers receive a good experience.
Key responsibilities include:
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In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
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Set up and develop at least six new sustainable in person peer support groups annually, attending up to six sessions in person (if needed) before transition to self-sufficiency.
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Recruit and retain support group leaders to develop their peer support groups.
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Deliver standardised training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
Essential requirements include:
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Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
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Significant experience developing peer support communities.
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Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
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Proven experience of ensuring outcomes and impacts of services are evidenced through high quality data collection.
Key Dates:
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Deadline: 5pm, Monday 10 June 2024
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Interviews: Tuesday 18 June 2024 (in-person, Greater Manchester)
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- This role needs to develop sustainable peer support groups, whereby sustainable means that the group is able to run by itself and has a strong peer support group leader (who is a kinship carer). Tell us how you would approach this.
- Give one example of a project, service or programme where you have delivered successful community outreach. How did you manage it, what were the targets and what did you achieve?
- When developing peer support groups with people with lived experience, what are the things you need to consider?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Due to the expansion of the Supported Lodgings service across Nottingham, an exciting opportunity has arisen to join our growing team.
Supported Lodgings is the provision of accommodation and support to care experienced young people between the ages of 16 and 21, within a home environment (either with an individual or family). Supported Lodgings hosts provide the support and guidance the young person needs to develop the skills for their move on to independent living.
We are looking to recruit to a part time post which will be based both at our office in Beeston and at home. Working hours will predominantly be office hours during the working week, however there may be the need to work flexibly at times. The role will include travel, primarily within Nottingham City but also the local surrounding areas.
The primary objectives of this post are:
- To support the expansion of the service within the new Ofsted requirements. This will include recruitment and assessment of potential hosts.
- To promote the service in order to encourage applications from people who are able to provide supported lodgings accommodation.
- To train and supervise hosts.
- To publicise the service within the Local Authority in such a way as to encourage referrals for young people seeking Supported Lodgings accommodation, followed by careful and responsible matching of young person to host.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 30th June 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
A. Role:
Be the first point of contact for DPG and perform a variety of administrative and clerical tasks.
B. Duties and Responsibilities:
Together with our Practice Manager and Admin Assistants, you will ensure the smooth running of the office. Your duties will include:
· answering phone calls, putting callers through, taking telephone messages, returning calls;
· receiving visitors, collecting them from Main Reception, and liaising with fee-earners about them;
· opening incoming post, scanning post, and the dispatch of outgoing post;
· Maintaining office security by following safety procedures and controlling access via reception;
· assisting with certain aspects of Health & Safety within the office;
· arranging couriers and taxis as required;
· using the firm’s internal email system to send and receive messages;
· using the firm’s case management system (SOS Connect) to look up and input client details on the database;
· running messages and delivering/collecting documents;
· keeping the office and meeting rooms tidy;
· making sure that the photocopiers and fax machine are supplied with paper:
· ordering stationery and other office supplies;
· assisting with the archiving process;
· assisting the Practice Manager with projects and tasks;
· proactively trying to improve the office operation under the supervision of the Practice Manager;
· complying with agreed office procedures as described in the Office Manual;
· working with the partners and support staff to ensure that the office is run smoothly and efficiently, covering the work of others where required;
· attending staff meetings;
· dealing appropriately with the money of the firm, its clients and the Legal Aid Fund.
· complying with the firm’s equal opportunities policy;
Person specification:
- An interest in our ethos and the firm’s commitment to defending civil liberties, anti-racism, equality and social justice.
- Excellent interpersonal skills; on the phone and in-person.
- Strong organisational and time management skills.
- Superb attention to detail.
- Great IT skills – ability to type, computer literacy, and the ability to learn our various systems, including Office365.
- An ability to prioritise tasks.
- An ability to write clearly in plain English.
We have a great opportunity for a Supported Housing Manager to join our Specialist Housing Team on a permanent basis. Based from our offices in Christchurch or Exeter, you’ll lead our teams across the South region, working flexibly between our offices and home.
Our Specialist Housing team provide a wide range of housing management services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
The Role
You'll lead, manage and motivate a team responsible for providing a range of housing management services to our supported housing residents, working collaboratively with colleagues across our supported housing schemes, our Locality teams, related Customer functions and support services. You will ensure that our supported housing is managed in line with contractual obligations, taking responsibility for financial performance and lettings while regularly identifying service improvements and maintaining high quality data.
Responsibilities include:
- Delivery of a consistent high-quality customer-centric support services, such as allocations, income, and tenancy management
- The operational performance for an area of our supported housing, managing key areas such as health and safety, compliance, finance, customer satisfaction, and lettings
- Partnership working – building and managing our relationships with a range of local authorities and external partners
- Ensuring that services are delivered within approved budgets, in accordance with contractual requirements and within legislative and regulatory frameworks and best practice
- Leading on investigation of complaints and cases of anti-social behaviour, ensuring resolution
- Taking responsibility for ensuring that we provide our residents with a safe living environment, that staff and contractors are working in a safe fashion
What you'll need
You should have previous experience in a similar role, either with a background from within housing or experience with partnership working and leading successful teams. Knowledge across specialist housing is advantageous but not essential. You’ll also need:
- Demonstrable team leadership experience, developing and supporting a high performing team
- Excellent stakeholder management experience, with an ability to build effective relationships with internal and external stakeholders
- Effective communication skills, influencing and adding challenge where needed
- A clear focus on customers and understanding their needs to deliver excellent customer experience
- Ability to identify and find innovative solutions to any challenges
We have some fantastic benefits at Sovereign, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Private medical insurance, dental insurance & critical illness cover
- Wide range of training courses available to support your career development
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
A basic DBS will be undertaken for the successful candidate
The client requests no contact from agencies or media sales.
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description, also contact details for an informal discussion about the role.
Closing date: Tuesday, 11th June 2024
Interview date: Thursday, 20th June 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.