Office support jobs
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Thursday 5th February
Interviews: Tuesday 10th February at 336 Brixton Road
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Tutors Green, we believe that every child deserves access to high-quality education, regardless of their background or circumstances. Our work supports schools, Local Authorities and communities to help young people overcome barriers, build confidence and reach their potential.
This is a hands-on, generalist role combining day-to-day HR operations with a genuine focus on people, wellbeing and culture. You’ll be the first point of contact for routine HR matters, working closely with both the Operations Manager and Director (Founder) to contribute to a positive, inclusive and values-led working environment.
Location: Hybrid (London) – 3 days in office (Clerkenwell)
Contract: Full-time, Permanent
Reporting to: 1) Operations Manager 2) Director (Founder)
What You’ll Do
People and Culture
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Work closely with the Operations Manager and Director to help create a positive, healthy team culture that reflects our values and priorities.
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Turn people and culture plans into action, focusing on practical changes that improve day-to-day working life for our team.
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Stay up to date with UK employment practice, especially in education and purpose-led organisations, and use this knowledge where helpful.
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Run team satisfaction surveys and feedback activity, and help turn what we hear into clear, practical improvements.
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Support and promote equity, diversity and inclusion through everyday people processes and guidance.
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Work with external HR or legal advisers when needed to help ensure we follow employment law and best practice.
HR Operations
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Be the first point of contact for everyday HR questions from the team.
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Give clear, practical HR advice, knowing when to escalate complex or high-risk issues.
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Keep HR systems, records and documentation accurate and up to date.
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Support updates to HR policies and help ensure we meet employment law and GDPR requirements.
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Work with Finance on payroll changes and provide people data as needed.
Employee Lifecycle
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Manage recruitment administration, from advertising roles to coordinating interviews and preparing offers.
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Support safeguarding and safer recruitment by coordinating all required education-sector pre-appointment checks in line with KCSIE, and maintaining an accurate Single Central Record to ensure compliance before appointments are confirmed.
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Coordinate onboarding and offboarding, including contracts, inductions and exit interviews
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Support key people processes such as probation reviews, absence management and performance conversations.
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Help coordinate employee relations processes (such as disciplinary and grievance cases) with senior support.
We’re Looking For Someone Who
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Has CIPD Level 5 (completed or working towards, with support to complete)
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Has 2+ years’ experience in a generalist HR, HR Officer or HR Advisor role
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Has a good working knowledge of UK employment law and ACAS best practice
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Has experience supporting employee relations cases using agreed processes and guidance
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Is highly organised, with strong attention to detail
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Is a confident, clear communicator able to build relationships at all levels
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Can handle sensitive issues with discretion, empathy and professionalism
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Has experience using HR systems and managing employee data accurately
Bonus if You Have
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Experience in the education, charity or purpose-led sector
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Experience supporting or improving HR processes, templates or documentation
What We Offer
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A friendly, supportive team that values collaboration and learning
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Clear support from senior leadership on complex or high-risk HR matters
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Ongoing training and professional development opportunities
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A generous benefits package, including:
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26 days annual leave (plus Bank Holidays)
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Private health insurance (including dental, physiotherapy and mental health support)
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Discounted gym memberships
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Enhanced family-friendly policies
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Regular team socials, events and celebrations
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Workplace pension
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Salary
£32–38k - depending on experience and CIPD Level 5 completion status.
About Tutors Green
At Tutors Green, we believe every student deserves access to high-quality education — regardless of their background or circumstances. For over ten years, we’ve worked closely with schools, charities and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.
We partner with schools, Local Authorities and charities across the UK to support students with a wide range of needs, including SEND, SEMH and EHCPs. Our work is rooted in compassion and impact, ensuring support reaches the students who need it most.
We’re a hybrid organisation with an office-based team of around 18–20 colleagues who work closely together to deliver our programmes nationally. From our Angel office, our Education Programme Teams coordinate tuition across the country, while our Onboarding and Tutor Recruitment Team sources and supports the right tutors for each programme. Collaboration is central to how we work, helping us stay responsive, student-focused and effective.
Although many of our programmes are delivered in and around London, we support partners and students nationwide. You’d be joining a team of passionate educators from varied professional backgrounds, united by a shared commitment to education and a belief in making high-quality tuition more accessible.
It’s an exciting time to join Tutors Green. Demand for our services has grown rapidly, our internal team has expanded, and we’re supporting more students, schools and charities than ever before. As we continue to grow nationally, we’re looking for dedicated people to help us deliver life-changing education.
An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this as part of the pre-employment checks.
Applications close on 23rd January. First stage interviews will take place from 5th January, with final-stage interviews held in our Angel office from 12th January. Early applications are encouraged.
As part of our recruitment process, online checks of public profiles may be conducted in line with data protection legislation. All checks are fair, non-discriminatory and free from bias. By applying, you consent to Tutors Green securely storing your personal data for recruitment purposes in line with GDPR.
Making first class tuition accessible to all students
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sheldrick Wildlife Trust UK
The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.
The Role
We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.
The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.
Key Responsibilities
- Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
- Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
- Accurate recording of donations and correspondence on the charity’s CRM system.
- Support the regular giving and orphan adoption programmes.
- Assist in identifying opportunities with corporate partners and charitable trusts.
- Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
- Assist in developing and attending charity events.
- Assist with general fundraising administration and other duties as required by the team.
Person Specification
Essential:
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Excellent written and verbal communication skills, with a polite and professional manner.
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
- Familiarity with CRM systems and/or handling supporter or customer data.
- Experience in customer service and administration.
- Ability to work both independently and collaboratively in a small team.
- Enthusiastic, proactive, and willing to take on a variety of tasks.
- Ability to manage multiple priorities in fast-paced environment.
- A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.
Desirable:
- Minimum two years’ experience in donor care or fundraising in the charity sector.
- Experience drafting written communications for a public audience.
- Understanding of the UK charitable sector and fundraising principles.
- Understanding of data protection, including GDPR.
What We Offer
- A supportive and friendly team environment.
- Opportunities for professional development in fundraising and supporter care.
- The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.
If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chelsea or Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Retention & Development, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to retain and maximise the lifetime value of our supporters. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone and email, ensuring all queries are handled efficiently and with care
- Thanking donors and personalising communications to build strong relationships
- Accurately recording and processing donations, including “in memory” gifts, and updating supporter records on our database
- Supporting the delivery of fundraising campaigns, including creating timing plans, checking data, and monitoring stock levels
- Managing invoices and supporting the team with administrative tasks
- Working with colleagues and volunteers to deliver the best possible supporter experience
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail
- Strong interpersonal and communication skills, both written and verbal
- The ability to prioritise, manage multiple tasks, and meet deadlines
- A proactive, flexible approach and willingness to support the team as needed
- Good working knowledge of Microsoft Office (experience with customer databases is desirable)
- Commitment to providing outstanding supporter care and working in a supporter-focused environment
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Triage and Assessment Officer to support victims and survivors of domestic abuse. This role is full-time to on a permanent contract. The role is hybrid, based at the Victim Support office in Old Street and with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Triage and Assessment Officer you will provide pro-active, high quality, frontline service to victims of domestic and sexual abuse through risk assessment, providing individual safety planning, trauma-informed support, guidance, and information, enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime. Support will include providing resources, interventions, and information to all service users. You will provide immediate intervention by telephone and any appropriate referral in order to:
* support those affected by domestic abuse in understanding and asserting their rights and entitlements
* in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
* facilitating access to additional services
* provide practical support and information to all victims and survivors of domestic abuse, leading on completing initial impact and risk assessments that are comprehensive and holistic.
Key Responsibilities:
- Assess risks and needs using evidence-based checklists.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Empower clients to recognize domestic abuse dynamics.
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You:
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic and sexual abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.
About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.
Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:
· 35 hour work week
· 36 days annual leave
· 6% employer pension contribution
· EAP & welfare support
· Enhanced Sick Leave & Compassionate Leave
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 9am on Wednesday 28th January 2026
Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ
Please refer to the attachments for:
o Job description
o Application form
Please note, we do not accept CV’s
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Executive Assistant who loves what you do and wants to do it in an organisation that makes a real difference in the world?
We have an exciting new role of Executive Assistant supporting our two Co-Executive Directors and Board. You‘ll join our team at an exciting time as our Co-Executive Directors (who joined in 2025) continue to settle into Synchronicity Earth, meaning you’ll be able to stamp your own style onto this brand new role.
You’ll be a vital part of our governance processes as the key coordinator of meeting scheduling, papers, and ensuring actions are completed. As the right hand to our Co-Executives, you’ll support them with diary management, travel, and will be a trusted support person in their daily working lives.
To be successful you’ll bring prior experience as an Executive Assistant who has supported a Board. Your organisational skills, attention to detail, and appreciation of how to work with tact set you apart.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our decision-making process for recruitment.
Closing date: 26 January 2026 10am
First stage interviews (Zoom): 2 - 6 February 2026
Second stage interviews (at our office in-person): 9 – 13 February 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the surey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The Guaranteed Interview Scheme link is available in the attachment labelled Diversity Survey and Guaranteed Interview Scheme.
The client requests no contact from agencies or media sales.
Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.
This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.
They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.
We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.
Please apply by sending your CV, along with a covering letter (no more than two pages), telling us why you think you are the best person for the job.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke with regular travel required throughout the region. Please note you will be required to work from the office full time.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
- If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Facilities Officer / Office Administrator
Part Time, 25 hours per week (10:00 – 15:00 Mon -Fri) Permanent
Salary: £32,623 pro-rata (£23,302)
Location: Farringdon
MLC Partners are actively seeking a highly organised and proactive Facilities Officer/Office Administrator for a national, renowned charity – Turn2us. The purpose of this role is to ensure the smooth running of their lovely offices whilst acting as their Chief Fire Warden and First Aid Officer.
Within this role, you will be responsible for providing friendly services to all staff and visitors, maintain a safe, tidy and well organised office environment, keep abreast of all service provider/supplier management and carry out all health and safely and general office administration functions as required. This is an excellent opportunity to work with a meaningful and impactful charity in a superb location, amongst a friendly team, taking responsibility for their new, modern offices.
Responsibilities will include, but not limited to;
Office Administration:
- Maintain and update the Turn2us Office Handbook.
- Manage the shared Facilities mailbox and coordinate any requests.
- Manage the shared electronic diary and meeting room bookings.
- Support archiving, shredding, printing and photocopying needs.
- Manage stationery, kitchen and office supplies; order items when stock is low.
- Maintain an up-to-date list of approved suppliers and contractors.
- Support onboarding administrative tasks for new staff or volunteers (e.g., building access, induction to provide emergency information).
- Manage incoming and outgoing posts/deliveries, including the franking machine.
- Monitor the charity’s complaints inbox, referring messages to the appropriate members of staff and logging the charity’s responses
Workspace and facilities management:
- Ensure all workspaces and common areas are tidy, organised and compliant with office cleanliness and safety standards.
- Conduct daily walk-through checks to identify any issues with equipment, furniture, office fittings or cleanliness.
- Report faulty or damaged equipment promptly to the IT team and log issues for follow-up.
- Coordinate cleaning and all maintenance visits with approved suppliers.
- Liaise with building management for all building regulatory checks and emergency drills.
- Coordinate key annual and quarterly staff social events: 4x Office Chill Afternoons, Summer Staff Gathering and End of Year celebrations.
- Support the organisation of large group meetings/gatherings, including room set-up and refreshments.
- Office plants care and maintenance.
Health and Safety Administration:
- Organise health and safety inductions for new starters.
- As the Primary Fire Warden ensure enough fire wardens are trained and provide general fire safety information for all staff.
- Support fire safety processes such as weekly fire-alarm test results and ensuring fire-safety documentation is up to date.
- As the Primary First Aid Officer ensure enough first aiders are trained and maintain up to date staff medical records.
- Maintain office first aid kits and accident records.
- Assist with office-specific risk assessments under guidance from senior staff, including assisting with risk assessment maintenance on the health & safety platform
- Maintain inventories cleaning materials, and small electrical appliances.
- Ensure all office signage are clear and up to date with correct information.
- Organise annual site visits and equipment servicing where relevant (e.g., fire extinguishers, PAT testing, health & safety site visit).
Successful applicants should have previous experience in office management and /or administration, experience maintaining administrative systems and records and experience in health and safety administration.
As a minimum, you will be able to demonstrate the following skills and attributes:
- Strong organisation and time-management skills; able to prioritise tasks and meet deadlines.
- Excellent verbal and written communication skills.
- Confident in using Microsoft 365 (Outlook, Word, Excel, SharePoint).
- Able to work independently and take initiative while also being a supportive team member.
- Friendly, approachable, and comfortable interacting with a wide range of people.
- High attention to detail and a proactive approach to keeping spaces tidy and functional.
- A commitment to safeguarding and a willingness to undertake required checks/training.
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: 2nd January 2026
1st stage interviews: w/c 12th January (online)
2nd stage interviews: s/c 19th January (in-person)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.
The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.
Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.
Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.
What we are looking for
This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment. To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills. You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload. An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.
This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.
If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.
Our mission is to be the countryside charity of choice for people living and working in rural and farming communities across the UK
The client requests no contact from agencies or media sales.
We have TWO opportunities for Support Fund Coordinator to join our Support Fund team at the Motor Neurone Disease (MND) Association. In this vital role, you’ll ensure that people living with MND receive timely and effective support through our Support Fund service.
As Support Fund Coordinator, you’ll manage the end-to-end process of applications, liaise with health and social care professionals, and maintain accurate records. Your work will help deliver practical support when it matters most.
We have a part-time permanent opportunity of 30 hours per week, and a full-time 9-month Fixed Term Contract opportunity. Please specify in your application which role you would like to be considered for.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week. During the 6-8 training week period, 5 days per week office attendance may be required..
Key Responsibilities:
- Coordinate the full process of support fund applications in line with policy
- Evaluate funding requests and determine appropriate support within guidelines
- Collaborate with health and social care professionals, people with MND, branches, groups, and families
- Identify and escalate funding requests where necessary
- Provide guidance on alternative funding streams and resources
- Manage payments, authorise invoices, and maintain accurate records
- Collect feedback and impact stories to demonstrate the difference we make
About You:
- Skilled in delivering excellent customer service and communicating information clearly and sensitively via phone and email
- Strong interpersonal and negotiation skills with the ability to influence and challenge appropriately
- Experienced in using digital systems and committed to data accuracy and protection
- Proactive in problem-solving and able to manage issues as they arise
- Highly organised with attention to detail and accuracy under pressure
- Able to prioritise and manage your own workload effectively
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!
Care Rights UK is the charity focused on promoting the rights of older people needing care. For over 30 years our national advice service has been a lifeline for older people and their loved ones. We're looking for an adviser to join our growing team.
You would be welcomed into our small, dedicated, friendly team. You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.
We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing).
You would be at the heart of Care Rights UK’s work, delivering our core advice service. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.
This is an exciting time to join the charity, as we invest in growing our advice service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice service aligns with our campaign, policy and communication work, as the charity pushes for a better care system.
The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care. Even if you feel you don’t meet all the criteria outlined in the person specification, if you’re keen to learn and to apply your skills, we’d love to hear from you!
What you can expect from us
- Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
- One-to-one support from a friendly, empathetic and experienced line manager
- Peer support from colleagues in the advice team and wider staff team
- Regular contact with advice team colleagues to discuss cases, workload etc, and weekly team meetings to share updates, opportunities and impact
- A thorough induction to the charity, our work and mission
- Training to help you fulfil your role and to develop your knowledge of care laws across the UK
- Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
- To be part of a dynamic team pushing for real change in the care sector
- Access to 24/7 Employee Assistance Programme – access to counselling, adviceline and other wellbeing support
- Hybrid working – the role can be carried out from anywhere in the UK, although attendance at face-to-face team meetings and training days will be required
- Flexible working – we welcome applications from candidates wishing to work up to 28 hours per week and will consider job shares or other options such as compressed hours
We are committed to providing inclusive services, accessible to everyone. We value equality and inclusion and are committed to encouraging diversity amongst our team. We respect and value people’s differences and aim to create a culture where every team member feels respected and able to give their best. We particularly encourage applications from minoritised groups including carers and people with lived experience of care. This helps us to ensure our staff team reflects the diversity of the communities we exist to serve.
What our adviser says:
"One of the things that attracted me to the role was that, as an adviser in a small organisation, you get a real insight into how the work of your team influences and informs policy work. It's a part of the job I enjoy the most and I've learnt so much from this. In larger organisations I wouldn't have this level of exposure to my colleagues working in other departments – you really get to see the full circle of the work Care Rights UK does.” Jo Holoway, Care and Support Adviser at Care Rights UK
To apply please submit your CV and a cover letter answering the questions outlined in the application pack. The cover letter plays a key part in our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview.
Care Rights UK is your care champion, the charity focused on promoting the rights of older people in care.
The client requests no contact from agencies or media sales.
Brilliant opportunity to join a young and growing charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for someone with experience of working in a finance function and who has skills in office management and administration.
Reporting to the Director of Finance and Corporate Services, the role is responsible for bookkeeping, credit control, HR administration and ensuring the smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery and managing IT requests). As a key point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week (Monday - Friday)
Contract Type: Permanent
Salary: £25,288
Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference, this could be the role for you!
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Administrator to join our dedicated fundraising team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do
You will play a vital role within our Supporter Services function as part of the Individual Giving Team. You will be responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners’ primary customer relationship management (CRM) database. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will support the Individual Giving team by managing the data administration in various areas including the Sponsor a Puppy Scheme, distributing welcome packs and other information. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play an important part in raising income, improving our systems and seeing the results of your work.
What we’re looking for:
• Excellent written and verbal communication skills
• Knowledge of database systems and experience with database administrations and data entry.
• Proficient in the use of all Microsoft Office applications.
• The ability to write reports and evaluations using data.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.
• A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
• 33 days annual leave allowance (inclusive of bank holidays)
• Pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 2nd February 2026
First interviews are scheduled to take place on 9th February 2026 via video call.
Second interviews are scheduled to take place on 16th February 2026 in person at the National Training Centre.
*These dates are subject to change.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-225 815
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.








