Chance to Shine are looking for a Finance and Office Assistant to join our small team based at the Oval Cricket Ground. Despite the challenges posed by the Covid pandemic, we are proud of how we have managed to adapt our delivery to ensure we are able to continue to help young people to play, learn and develop through cricket. The role would suit a well organised individual, with strong attention to detail, looking to further their career in finance. As a small team, this role will have the opportunity to support a wide range of administrative tasks within the Finance & Resources department. You don’t need to be familiar with cricket but being supportive of our aims and sympathetic to our values are vital

Job Title – Finance and Office Assistant

Salary - £21,000 - £23,000 per annum depending on experience

Contract Type – Permanent (Full time), 37.5 hour/week

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – London Office, The Kia Oval, London SE11 5SW

Reporting to – Management Accountant

Closing Date – 12th February 2021

Background

Chance to Shine has been at the forefront in the delivery of sport for good for over 15 years, with a far-reaching national programme that spreads the power of cricket to schools, hospitals and communities across the country. Our ambition of ensuring that every child has the opportunity to play and learn and develop through cricket has seen us reach more than five million children in over 16,000 states schools and 200 community projects. We are passionate about what we do, and pride ourselves on our inclusivity. At Chance to Shine we truly believe that cricket is a game for all, and have showcased this through the work on our Street programme, our support for Black History Month, and our dedicated Secondary School Girls programme. Chance to Shine is a leader in using technology to support our efforts, with live streamed sessions, online fundraising events, and an innovative digital portal providing free online coaching resources. Based at London’s historic Oval cricket ground, this is an exciting time to join the team as Chance to Shine continues to help change the lives of children and young people across the UK, developing the personal, social and physical skills of the 500,000 children that we work with every year and having fun whilst doing it.

Purpose of the Role

The core purpose of Finance and Office Assistant’s role is to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, HR and general administration.

Key Responsibilities

The Finance and Office Assistant’s responsibilities include:

Finance

• Recording and analysing income and expenditure and posting transactions onto SAGE 50 Accounts
• Banking cash and cheques received
• Raising invoices and monitoring debtors
• Administering invoice approval and payment processes
• Operating expense claim procedures and payments
• Support delivery partner expenditure review process
• Support Finance & Resources department as required with ad hoc administrative support

Office Administration:

• Oversee and monitor the Office and Administration budget.
• To ensure that the general office space is always fully operational including collecting and distributing incoming post and keeping postage, printing and stationery supplies readily available.
• To liaise with the Kia Oval, regarding the general office space, car-parking, meeting rooms and staff accreditation. 
• Help manage storage space at Kia Oval and offsite.
• To oversee day-to-day compliance with health & safety obligations at the Chance to Shine Kia Oval office. To include duties such as: fire and general office risk assessments and maintenance of incident log.

General support

• To provide administrative support for HR processes, including drafting letters and maintaining employee records.
• To manage the process of inducting new employees to CTS, including managing office and IT requirements.
• To help monitor the charity inbox and respond to general enquiries.
• To take minutes at Chance to Shine Board and Committee meetings.
• To provide diary support to the Chief Executive.
• To help out, as required at Chance to Shine events, such as fundraisers, media events and regional Chance to Compete finals.
• To support all departments as required with ad hoc administrative support.

Key relationships

The job holder will liaise with:

• Chief Executive and the CTS senior management team
• External contractors, landlords, volunteers and suppliers
• Operations, Fundraising, PR & Communications and Impact & Evaluation teams
• ECB People, IT and Finance teams

Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Strong administrative skills and attention to detail
• Experience working in an organisation with a customer service culture
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, passionate, inclusive and fun

Experience & qualifications

Essential

• Office experience in a similar sized organisation

• Experience of SAGE 50 Accounts or similar accounting system or a willingness and aptitude to learn
• AAT or similar level accounting qualification (or studying towards) or a strong desire to study accounting as a vocation

Desirable

• Experience in a finance support role
• Experience in taking meeting minutes
• Familiarity with CRM contact databases (Raiser’s Edge, Salesforce or similar)

To apply:

Chance to Shine is committed to ensuring that the diversity of our staff team reflects the full diversity of the young people that we serve. Therefore, we welcome applications from all communities.

Please submit your CV and a covering letter explaining what makes you the ideal candidate for the role and what attracts you to Chance to Shine to [email protected] .org by 5pm on Friday 12th February 2021. We advise submitting your application as early as possible as we may have to close the advert sooner if oversubscribed. Interviews provisionally week commencing 22nd February. Due to Covid-19 restrictions interviews will be conducted via video conference.

New Era (Victim Support ) is looking for a full time Initial Response Officer (IR0) based in Staffordshire for a fixed term contract ending in March 2022. At present the role will be home based however once the re-opening of our offices the role will be based within either our Stoke or Stafford office.

Victim Support is looking for a full-time Victims' Initial Response Officer (IR0) based in Staffordshire for a fixed term contract ending in March 2022. The role is primarily Monday to Friday 9-5 but may require working hours outside this including Saturdays.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

New Era is the new holistic Domestic Abuse service operating across Staffordshire and Stoke on Trent, offering free and confidential support for victims, perpetrators and their families affected by domestic abuse.

The main duties of the role is to provide a high-quality, pro-active service to victims of domestic violence and abuse, and deliver a service to those at not deemed to currently be at high-risk, primarily focusing on victim/survivors aged 16+.

To be successful in the role you will have experience of direct service delivery to victims of domestic violence and those effected by domestic violence, and knowledge and understanding of the impact of domestic violence and abuse on victims and their children. You also need to show proven ability of self-managing a demanding caseload and the ability to keep accurate records and statistics.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A) and Essential. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants of Black, Asian and Minority Ethnic heritage. We also particularly welcome applications from disabled people and people from LGBT+ Communities.

The Charlie Waller Trust is seeking efficient administrative support for their small, friendly and hardworking mental health charity focussed on children and young people. 

The ideal candidate will be a conscientious team player who would enjoy a varied workload at our busy office in Thatcham, Berkshire. You'll have excellent organisational, communication and IT skills, and a genuine interest in improving the lives of young people through educating them to look after their mental health. This is an exciting and varied role and your enthusiasm will be key. 

This is a permanent contract for 35 hours per week to start as soon as possible. 

The role will normally be based at our office in Thatcham, Berkshire with standard business working hours. However, in line with the current government restrictions, it will be home-based where possible. 

Application is by CV and covering letter; there is no application form. In your letter, please tell us how you meet the person specification which can be found in the attached job description.

We will be reviewing all applications and shortlisting candidates as they're received and will try to establish a shortlist as quickly as possible. We will notify all successful and unsuccessful applicants by email once the shortlist has been established. 

Closing date: 10th February 2021 

Shortlisting date: 17th February 2021 

Interview date: week commencing 22nd February 2021 

The advert may close earlier than the stated deadline if more than 30 applications are received. 

An international charity based in London are looking for an Office Administrator. This is a 12-month fixed term role to support the organisation by maintaining effective and robust administration across departments under the guidance of the Executive Assistant and Office Manager.

This role will suit a candidate who has previous administrative experience either in office management or HR administration. The ideal candidate will have strong written and verbal communication, an excellent eye for detail and strong organisational skills. They will have a positive and flexible approach to their work, demonstrating ability to problem solve.

Key responsibilities

* As and when is needed, to work with the Secretary General's EA and Fundraising team to schedule and support committee, advisory or team meetings
* As and when is needed, to coordinate senior management's diaries
* To manage general mailboxes for the organisation and specific teams
* To be an alternative point of contact for tenants, suppliers and/or trades people
* Ordering of office supplies
* Identifying and following up with general health and safety issues
* Any other duties requested by the Executive Assistant and Office Manager
* Recruitment and onboarding of new staff.

Person specification

* Previous experience of delivering a high standard of administrative support in a busy office environment
* Demonstrable experience of communicating to a broad range of stakeholders using various media (e.g. email, publications, letters)
* Experience of Salesforce or similar data management tool

Closing Date: 9 AM, Thursday 21 st January 2021

Job Title:  Office Administrator

Department:      Executive Team 

Basis of Appointment:  Full Time (38.5 hours)

Salary        £24,120 per annum

Location:      London

Changing the world takes passion and dedication

Isn’t it time that your passion and dedication be channelled towards a career and community that genuinely changes lives?

If you...

• want to transform your own life by transforming the lives of others

• crave a career that creates opportunity for others

• desire to make dreams come true for those who never thought it possible

• know that education is the foundation from which we can change the world

• believe that today’s young people can transform tomorrow

• strive for world peace and global sustainability

• dare to dream

...then a career with UWC could be the change you need. 

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our 18 schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. And they stay a “UWC-er” for life, becoming part of a global community of over 60,000 changemakers transforming the lives of others. 

Working with us will inspire and challenge you

Driving a mission to make the UWC experience available to tomorrow’s changemakers, irrespective of their background, beliefs and economic means demands colleagues with passion and dedication, and a talent for transformation. Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers.

Are you our new London Office Administrator?

Right now, we are searching for a London Office Administrator. 

The Office Administrators at UWC International’s locations in Berlin and London ensure the smooth day to day running of the offices. They are part of the UWC International Executive team. In their role, they support members from across the UWC International team and coordinate with stakeholders from across the UWC movement. 

If this sounds like the role to make you leap from bed every day then read on for further details.

UWC International Office

The UWC International Office is the executive arm of UWC International, a UK registered charity, and is situated at the heart of the UWC movement. It is currently located in central London and Berlin. 

The UWC International Office collaborates closely with all stakeholders from across the UWC movement, engages the UWC alumni community of more than 60,000 members and serves UWC International’s governance bodies. Responsibilities include global fundraising, global communications, promotion and marketing, supporting the network of over 150 UWC national committees in their daily work and growth, global strategy development and implementation and assisting the UWC schools. 

Job Scope, Tasks, and Responsibilities

The Office Administrators at UWC International’s locations in Berlin and London ensure the smooth day to day running of the offices. They are part of the UWC International Executive team. In their role, they support members from across the UWC International team and coordinate with stakeholders from across the UWC movement. 

The candidate is expected to engage with the vision and mission of UWC, and work cooperatively with colleagues across the London and Berlin offices, as well as wider constituents to further the mission of the organisation. 

As the first contact point for the general public and constituents the candidate will welcome visitors and field questions and issues to be followed up by specialist members of staff. The Office Administrator ensures a professional running of the office, including accounting and other administrative duties. The Office Administrator oversees various office services and provides specific administrative support for Directors and various teams when needed.

This is a ‘hands-on’ position and offers the opportunity to work with colleagues, constituents, suppliers and the wider public. 

Key Responsibilities

Office Administration & Support

• Responsibility for overall administrative operations including reception, mail, couriers, stationery, office calendars, kitchen supplies and some data entry

• Responsibility for maintenance of office space and equipment, liaison with support companies (including IT, telephone, internet, printing, and housekeeping), and ensuring that all parts of the office, including archives, filing systems and contracts, are maintained and are accessible, orderly and functional 

• Whilst we are working from home, ensuring that the office is secure, and working online is functioning smoothly across the office

• Maintaining accounts and financial support for the office, including petty cash 

• Supporting teams with the distribution of publications, conference calls and meetings where necessary

• Maintaining our Zoom online meeting accounts across teams 

• Reconciling monthly expenses and credit card statements for directors

• Booking accommodation and travel, and assisting with visas for office staff and others in the UWC movement.

• Coordination of office events including logistics, communications, and arrangements (for example, staff training days)

• Resolving IT queries, including the setting up computers/online accounts for new staff including access to necessary platforms, files and drives.

HR support

• Providing support to the Head of HR in various areas including recruitment, induction, training, sickness and  immigration, 

• Administration of recruitment which involves placing adverts on various websites, sending invitation letters to job applicants, preparing shortlisting documents, sending rejection letters and responding to queries from potential applicants

• Booking interview dates and meeting rooms for interviews

• Checking applicants work visas when they come to interviews

• Responding to queries and dealing with applications from people who wish to volunteer

• Arranging induction meetings for new staff including carrying out health and safety inductions

• Recording staff sickness on BreatheHR, the HR software, updating online HR forms and staff handbook 

• Assisting with the research of policies, staff benefits as and when needed

• Compiling recruitment data for the annual HR report

• Checking and uploading HR invoices for authorisation

First-line Contact for Internal and External Stakeholders

• Answering general phone and email enquiries from the public and fielding issues for follow-up by specialist members of staff

• Welcoming visitors to the office in a professional and friendly manner

• Where appropriate, initiating correspondence with the public directly or on behalf of other members of staff

• Coordinating information between constituents when necessary

• Helpful, professional and friendly service to a multicultural, global community who often do not speak English as their first language 

Other responsibilities: 

• To be the First Aider and Health and Safety and Fire Warden. (Where necessary training will be provided)

• Other duties in support of departments may be assigned from time to time

• During the office closure to travel to the London office infrequently to collect mail and deal with any issues that may arise

Candidate Profile

• Experience of reception duties and office management

• Experience in Google Suite (Gmail, Drive, Docs and other systems (Excel, Zoom and Slack) would be helpful 

• Understanding of IT systems and an interest in working closely with the IT service company and supporting colleagues with IT issues

• Excellent communication skills, both orally and written 

• A good eye for detail and a methodical approach to tasks

• Excellent spoken and written English

• A proactive attitude, and the ability to take initiative and work to deadlines under minimal supervision

• Knowledge of languages other than English is desirable but not necessary

• A cooperative attitude with a willingness to support colleagues and constituents

• An interest in UWC’s vision and mission.

It is expected that the job holder will travel to UWC schools and colleges. For that reason a basic DBS check (Disclosure barring statement) or international equivalent will be required before any job offer is made.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the UK Immigration Rules. UWC International might be able to sponsor individuals for work visas.  If you need a work visa please make that clear in your application. 

Applications Process and Deadline:

Please send your CV and covering letter in English (each of a maximum of 2 pages) that relates your experience to the requirements to email address attached. Please also indicate how you heard about this role. 

In your application, please also provide the name, roles and contact details of two referees. We will not contact them without letting you know. 

Please note that applications without a cover letter will not be considered. 

Deadline for application: 5pm UK time on 24th Jan 2021. The first round of interviews will take place on week commencing 1 Feb 2021. 

Headway East London is currently looking for Community Support Workers to join our team, working one to one and collaboratively with survivors in their own homes and the local community.

All of the roles and skills at Headway East London contribute to our success. If you are interested in the role and you think you don’t have all the desirable experience but are passionate and care for our community and have skills you think will be beneficial to Headway East London we would still love to receive an application from you.

The closing date for applications is Wednesday 3rd February at 5pm. Interviews will commence the week beginning 15th February 2021.

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Gifts in Wills fundraising team promotes the opportunity of leaving a gift in a will to Unicef to the public, creating engaging supporter journeys for those considering leaving a gift in their will and building relationships with supporters who have committed to doing this. 

As Supporter Engagement Officer, you will work on a wide range of channels, including direct mail, telemarketing, digital and face to face. You will be responsible for promoting gifts in wills messaging among existing Unicef supporters and providing high quality stewardship for those who express and interest in this way of supporting children.

It is an exciting time to join the Gifts in Wills team at Unicef, as we build on our new creative expression and strategy and work on innovative, exciting engagement projects for 2021. We are looking for a candidate with a supporter-centric attitude, the flexibility to work across multiple channels and strong analytical skills.

Closing date: 5pm, Thursday 28 January 2021.

Interview date: Thursday 11 February 2021 via MS Teams.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

We particularly welcome applications from LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The Role

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

We have new funding from MHCLG/PHE to increase support to people with substance use issues who are homeless or vulnerably housed. The aim of this specialist housing role is to lead on the recruitment, training, deployment and support/supervision of Peers in a range of placements across the housing and homelessness services including the new drug and alcohol tenancy support service as part of the MCHLG/PHE Rough Sleeper and drug and alcohol initiative.

If you would like an informal conversation about this role, please contact HR to arrange a call with Sam Wheeler. 

How To Apply

Please use the enclosed Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before Midday Friday 5th February 2021. For further information, please visit the DHI website. 

The Project Support Officer role is an exciting opportunity to work across the organisation with exposure to many aspects of our work.

You will provide administrative and support to Global Canopy’s Programme Directors and Managers, enabling them to work efficiently and helping to deliver on ambitious plans at a time of organisational growth. Driving everything forward, and keeping work moving, your actions will directly influence the efficiency and impact of our work.

The role requires someone able to juggle multiple priorities, across different teams, which will call for effective listening and communicating skills. A confident self-starter, you will have excellent IT and organisational skills. As part of your role, you will need to log, manage and analyse information, using Excel, Google Workspace applications, Salesforce, Asana and other bespoke databases. Training for Salesforce and Asana will be provided if you are not familiar.

We would happily consider applications from recent graduates or those starting their career, with the right organisational skills and who are literate with IT/office systems.

Download the recruitment pack to learn more about the role.

Are you under 25 and looking for an opportunity to become involved with an exciting new environmental outdoor learning project? 

Learning through Landscapes is excited to announce that funding from the National Lottery Heritage Fund has been granted to run a 15 month project through their Green Recovery Challenge Fund.

The project will be delivered in partnership with Leicester City Council (LCC) and the Wildlife Gardening Forum (WLGF).

As part of this project we are delighted to be able to offer opportunities for under 25’s wishing to work in the outdoor learning sector. This under 25 stipulation is a funding and project requirement and has been made to address the lack of opportunities for young people in this age group aspiring to train as outdoor educators in one of the areas hardest hit by the pandemic.

The Support Officer post is a part-time post on a 0.2FTE basis and is to facilitate the participation of the Wildlife Gardening Forum (WLGF) within the “Polli:Nation for the next generation” (Polli:Gen) project in partnership with Learning through Landscapes (LtL as lead partner) and Leicester City Council.

The role centres on: a) Providing liaison and excellent communication between the WLGF coordinator, WLGF volunteers and community groups working within the Polli:Gen project and other participants. b) Coordinating production/distribution of high quality Polli:Gen project materials by WLGF volunteers & community groups. c) Providing administration and coordination help to free up WLGF Trustees to engage directly with the Polli:Gen project. 

This is an important role within this exciting new project, so if you have the skills and would like to join the team, please read the full information and how to apply and send us your application soon.

Locum Support Manager

You will be responsible for supporting and deploying locum staff across LCH including overseeing advertising, onboarding and day to day support.

You will also provide other office support with IT, phones and general administration.

Responsibilities

• To provide efficient and effective locum management.
• To be first point of contact for locums responding directly or signposting as appropriate.
• To manage the onboarding process for new locums.
• To manage a central booking system for locums in liaison with project managers.
• To liaise with payroll as required.
• To update the information systems, producing data to contribute to management reports.
• To facilitate the provision of regular supervision and appraisals to locums and ensure managers evidence this by completing supervision/appraisal forms and uploaded onto HR database.
• To arrange and support learning and development for locums and evidence this on HR database.

Requirements:

• Excellent written and verbal communication skills.
• Good IT skills, including experience of using Word, Outlook, Excel and PowerPoint.
• Ability to meet deadlines and to work accurately with attention to detail.
• Good understanding of effective people management.
• Willingness to work proactively within a team setting, helping others, sharing knowledge and ideas, and a willingness to listen to and learn from work colleagues.
• Ability to work under own initiative and make decisions within the framework of the line management system.
• A commitment to promoting Equal Opportunities and to valuing diversity which will include being willing to relate positively to people from diverse backgrounds.
• Willingness to work flexibly, including at other sites when necessary to meet the needs of the service.

About London Cyrenians Housing:

London Cyrenians has been providing accommodation based support in London for fifty years. We work with some of the capitals most disadvantaged citizens inclusding people who may be homeless, have a learning disability or a mental health need. Our aim is to provide a safe and secure environment to help people recover and maximise their potential. Cyrenians services place people at the heart of their communities and help them to develop the skills to live independent lives in the way they choose. Cyrenians work with local people in an environment that promotes and embraces diversity and the differences that make people individuals.

Our service users have often had previous experiences of disadvantage, prejudice and discrimination. We ensure that we work with everyone in a way that respects and promotes choice, privacy and dignity.

Location: London

Job type: Part Time, Permanent, 17.5 hours per week

Salary: £21,600-£24,000 per annum, pro-rata

You may have experience of the following: Locum Coordinator, HR Coordinator, HR Assistant, HR Advisor, Charity, Charities, NFP, Not for Profit, etc.

Ref: 96048

Are you looking for a new challenge this new year? YMCA East Surrey is a vibrant, local charity recruiting brand new roles. Based in our Emotional Services and Mental Health team, the ideal candidates will be passionate about working with children, young people and their families to improve their overall mental health and wellbeing. Working with the NHS, CAHMS and Children's Services, this is a varied role that will have a real impact, on real lives. 

The main responsibilities of the role are:

1. To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change
2. To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience
3. Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions
4. To take responsibility for own caseload of children, young people and families some with complex and multiple needs with support from senior EWMH staff
5. To help involve children, young people and their parents in the co-production of programmes, activities and services
6. To work collaboratively with Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS teams and other community-based services to provide the most effective service for children, young people and families
7. To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people
8. To provide record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated 
9. To apply safeguarding and child protection procedures
10. To help provide written case studies as evidence of the effectiveness of individual interventions
11. To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.

Hours of work: 35 hours per week, Monday to Friday. Typically this will be 9.30am to 5.30pm but up to 2 evenings with a 7pm finish (with a later start time) may be required. Requests for 4 days per week would be considered. 

Location: YMCA Hillbrook House, Redhill

Salary / pay rate: £22,000 - £25,000 per annum

Annual leave: Four weeks plus bank holidays. Holidays increase after two years service to a maximum of five weeks after six years service. The holiday year runs from 1 April to 31 March each year.

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at YMCA East Surrey sites. YMCA East Surrey also operates a Bike to Work Scheme.

The role of the Supporter Engagement Officer is to develop and maintain strong relationships with our donors as Church Army's donors are vital to our future and growth as they underpin the resourcing of our frontline work. 

Our Supporter Engagement Officer understands that a meaningful supporter journey is driven by having great data and it will be your job to ensure that data is accurate, relevant and up to date. The successful candidate will  be able to think for themselves about what is needed and why, putting themselves in the donor’s shoes to inform their own actions and priorities. 

You will need to be able understand what is required to naturally connect with people from all kinds of backgrounds. We are looking for someone with a warm, enthusiastic and engaging personality who is able to adapt the way they speak according to their audience and will have strong communication skills whether speaking on the phone, writing emails or formal letters.

The successful candidate will be able to grasp a big vision yet have a keen eye for detail. You will pride yourself on accuracy and ensuring that the last task of the day is done with the same amount of enthusiasm as the first. You’ll be equally at home undertaking repetitive tasks as you will be at finding creative solutions to new challenges. You’ll also relish being part of a wider team and sharing learning with colleagues, who you will both support and be supported by. This is an exciting role which will evolve over time for a self-starter with motivation to succeed. 

Please see the Recruitment Pack, and our website, for more information. 

We are recruiting 1.5 for this role - one full time post and one part-time post.The full-time post will be for 37.5 hours per week. Normal working hours are Monday to Friday with some evening and weekend work required on occasion. The part-time post would be for 18.75 hours and all benefits would be pro-rata. Please highlight on your application which post you are applying for.

We are looking for a passionate Support Services Officer to play a key role in offering support and information to women and their loved ones affected by cervical cancer, cervical cell changes and those with concerns or questions about the cervical screening or HPV vaccination programs. You will also be responsible for offering additional support through our Callback service and the day to day running of our Ask the Expert service providing online medical clarification. The ideal candidate will be self-motivating, and a clear communicator with strong supportive and multi-tasking skills

This is a full time, one year fixed term contract.

To apply for this role please send a CV and a covering letter to Debbie Shipley, Support Services Manager

Applications without a covering letter will not be considered.

Closing date for application:  5pm on the 29th January 2021

Interview date:  Friday 5th February 2021