Advice / Information Jobs

SMART is hiring! We are looking for a full time Employment Adviser to provide support to people who face barriers to employment due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling in work. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
 
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.

We are working to tight recruitment deadlines, so will be interviewing suitable candidates as soon as possible. The application deadline is Tuesday 24th September at midday.

Are you an experienced Registered Manager looking for a new challenge?

Location: Office Based in Aller, Langport, Somerset, TA10 0QN & supporting people across Somerset, as a Domiciliary Care Provider.

37 hours per week with on-call responsibilities; which is shared with four other team members.

£37,555 PA Pro Rata

You First are looking to recruit an experienced Registered Manager from within the sector, who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives. You will need to have experience of working with and managing support for neurodivergent people, people with learning disabilities and people with mental health illness and complex support needs. You will form part of a senior team that upholds You First’s values and it’s high-quality standards. You First welcomes team players who share our values and goals of supporting people in the way they choose, with their own front door!

You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.

Formed in 2014, You First has grown by reputation to the point where we are now looking at creating a Registered Manager Team. Responsible to the Business Operations Manager, each Registered Manager will have operational management responsibility across a designated location within the Social Enterprise.

Person Specification:

• Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Persons (but not essential)
• Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
• Hold a valid Full UK driving license.
• Willingness to travel across the County.
• Desire to be/apply for Registered Manager Status with the Care Quality Commission.
• Ability to work outside of office hours when required.
• Ability to seek and be accountable for own workloads.
• Experience with rota management.
• A team player.
• Experience of working with people who are neurodiverse.
• Experience in mentoring and coaching team members.
• Ability to form positive working relationship with all stakeholders.
• A person that holds themselves with integrity and transparency.

You First offers:

• The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
• An attractive salary of £37,555 PA Pro Rata
• A generous annual leave package of 7 weeks per year, inclusive of bank holidays
• Employee self-management
• A supportive and inclusive working environment
• An Employee Assistance Programme
• A comprehensive and encompassing induction
• Regular one-to-ones with the Business Operations Manager
• An occupational pension
• A commitment to your personal and professional development including access to further training and qualifications

Do you have an understanding of drug, alcohol, offending and health related issues, and experience of working with adults in an addictions setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.

We are looking for a Complex Needs Practitioner to join our team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use and gambling.

Your challenge? As a Complex Needs Practitioner, you will be working with clients within various locations to support clients in addressing their substance needs using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients.

In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, ADFAM and Build on Belief providing support for alcohol and drug issues across Buckinghamshire. We are looking for a Complex Needs Practitioner (Family Practitioner) to join our team in High Wycombe.

The purpose of the role is to engage people who are affected by someone’s substance use in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

All Complex Needs Practitioners (Family Practitioners) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups.  Complex Need Practitioners (Family Practitioner) will work with support, training and recognised best practice family interventions, in collaboration with our partners ADFAM.   

A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical & emotional wellbeing, knowledge and understanding of drugs / alcohol / treatment, relationship with substance user, relationships with family and friends, meaningful activity, self-care and goal setting.

An energetic and confident self-starter, you have experience in Family/Carer work or a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in family support or the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Job title: Employment Advisor
Salary: Circa £25,539 per annum
Hours: Full and Part Time roles available
Reporting to: Project Manager
Location: Carlisle

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role

Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs.  You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract.

A bit about you

We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role.

Closing date: Midnight on Tuesday 24th September 2024

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

No agencies please.

Grade 3 - £31,133 per annum + excellent benefits

Fixed term contract until April 2026

Blackburn Central Library

Closing date: Wednesday 25 September 2024 at 11:30pm

Do you have experience of providing debt advice and advocacy? Then join Shelter as a Debt Adviser and you could soon be playing a vital role in standing up to the housing emergency.

About the role

Your role will manage a varied caseload providing high quality debt and housing related advice and support. You will need to work flexibly across the Lancashire area, including Blackpool. Working with clients you will do an initial needs assessment and develop support/case plans with aim of maximising their income by reducing outgoings, assessing affordability, setting up budgeting plans, helping to secure a home and repay debts.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need experience of providing debt advice and advocacy and the ability to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations. You will need the ability to communicate effectively with a wide variety of stakeholders, particularly those with lived experience of homelessness, as well as collaborating with people from other teams and organisations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health, which negatively impacting people’s housing situations. As well as helping individuals, our aim is to upskill members of the community by offering rights awareness workshops on topics like budgeting and financial resilience and benefit entitlements, empowering the community with their rights.

Lancashire hub’s local community priorities are homelessness and temporary accommodation, social housing and private rented sector and individuals and communities living in poverty.  

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Policy and Public Affairs Officer

AdviceUK

London/Hybrid, home based with regular attendance in the office (Aldgate, London) and in London for meetings

Salary £32,000 including London weighing

Permanent

Full time, 35 hours per week

Excellent benefits including 20 days of annual leave, increasing by 1 day each year (to a maximum of 5 additional days) plus 3 days leave between Christmas and New Year, 6% pension contribution plan, two days volunteering days per year, season ticket and bicycle loan scheme

Are you looking for an exciting opportunity to join a truly impactful charity? Do you have experience of working in policy and public affairs and are you looking to develop and grow your career?

Charity People are delighted to be partnering with AdviceUK, a small charity which improves the lives of people in need of advice through support to its members, to recruit a Policy and Public Affairs Officer.

AdviceUK makes a big impact. Its stakeholder, policy and advocacy work is across devolved nations as well as the UK. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 AdviceUK members and 1.7m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems.

This is an exciting time to join AdviceUK's growing team as they launch a new three-year strategy. The organisation will be making a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.

The Policy and Public Affairs Officer will support policy and public affairs activities, ensuring AdviceUK's has a strong voice and messages are heard at a national and regional level across England, Scotland, and Wales, so AdviceUK can secure policy, funding and system change to benefit people seeking advice and the communities served by our members. The postholder will collaborate with colleagues to ensure their advocacy and campaigns are robust, challenging and independent and to raise AdviceUK's profile and reputation.

Key responsibilities

• Policy Support & Monitoring: Collaborate with stakeholders to inform policy efforts, develop policy materials, monitor political and regulatory developments, and keep stakeholders updated on activities.
• Stakeholder Management & Public Affairs: Maintain stakeholder engagement, manage parliamentary contacts, align stakeholder mapping with policy objectives, and engage members in advocacy work.
• Media Relations: Create compelling stories for media, manage media communications, build relationships with journalists, and develop a press office function.
• Data Analysis & Reporting: Provide data analysis to support decision-making, maintain data accuracy, and ensure alignment with KPIs through quality reporting.

The Policy and Public Affairs Officer will have at least two years' experience working in policy and public affairs. The successful candidate will have experience and/or an understanding of the social welfare advice sector and the issues faced by advice providers and the communities they serve. You will have excellent knowledge of local and national government structures, the UK and devolved parliaments within a policy context, with experience of political and media mapping, working within the Parliamentary/Whitehall landscape and experience of 1:1 briefing of MPs, civil servants and the media. You will have worked in partnership on campaigns, and you will be able to build strong relationships with colleagues, partners and suppliers. You will be able to demonstrate strong communication skills and excellent analytical and decision-making skills to translate data and evidence into actionable insights to inform decision-making. You will have strong organisational skills and the ability to prioritise your workload and competing demands. You will also be skilled in using video content to communicate policy objectives and public affairs work.

This role is home-based. You will need to regular attend meetings/events in London and there will be some travel across the UK. AdviceUK have an office in London (Aldgate). There may be out of hours work for which TOIL is granted. There will be a £600 home working allowance.

If you are self-motivated and hard-working, with the skills and experience to thrive in this role, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen D'Souza or contact Jen at Charity People for an informal confidential chat about the role and for further details about next steps. The closing date is 5pm on Wednesday 25 September. Interviews will take place in person in Aldgate on Tuesday 8 October.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Boathouse Youth currently works with children and young people aged 5 to 17, from socio-economically deprived communities across Blackpool, to help tackle the challenges they’re experiencing and is excited to be launching a new Youth Centre in Fleetwood.

We have four programme areas each facilitating a variety of physical, creative and educational activities including centre based youth work, offsite visits and residential experiences.

We also have a specialist programme for children with additional needs and disabilities. Our entire offer is fully funded and therefore free at the point of access.

Our team of highly skilled professionals interact with young people on a daily-basis to deliver well thought out programmes in an engaging way.

We aim to facilitate a safe space to improve mental well-being, promote positive behaviours, support educational growth and encourage a healthy lifestyle.

The ideal candidate will have experience and strong skills in developing and overseeing community based organisations. The post holder will be responsible for the day-to-day management of the Youth Centre ensuring it is fit for purpose, used to its full capacity and delivers a high-standard of youth work programmes which align with the charity’s delivery model.

The successful candidate will manage a team of staff and ensure their workforce is developed effectively. They will be a member of the charity’s management team and will need to work collaboratively with colleagues towards our strategic goals and prepare and present updates regularly to relevant management channels, ensuring that our strategic goals are being achieved.

Responsibilities

• Under the direction of the Head of CYP Services oversee the day-to-day running of the Youth Centre and The BHY in Fleetwood.
• Provide effective Line Management supervision to the Fleetwood workforce.
• Act as an ambassador for The Boathouse Youth throughout partnerships and networking.
• Comply and implement all policies and procedures particularly in areas of statutory compliance such as Health & Safety and Safeguarding.
• Develop an understanding of The BHY’s delivery model and implement relevant elements (as agreed with Head of CYP Services).
• Lead, develop and oversee the planning and implementation of a relevant, participative and engaging youth work programme that is needs led and person centred.
• Ensure that an innovative, creative and fun programme is delivered to address to personal, social, physical and political development of young people as described in the charity’s strategy.
• Ensure regular review and evaluation of the programme to capture the outcomes and positive impact.
• Agree KPI’s with the Head of CYP Services and lead on increasing engagement of young people.
• Be alert to issues of safeguarding and child protection and report to the DSL where appropriate to ensure the welfare of all children and young people.
• Seek to be a consistence positive presence within the community.
• Demonstrate clear and hands-on leadership to ensure high standards of youth work, session delivery and behaviour management.
• Create and participate in residential opportunities for young people.
• Meet ‘Gifts-in-Kind’ KPI’s as set by the Strategic Leadership Team.
• Enable young people to deliver community fundraising opportunities to increase budgets.
• Seek local sponsorship opportunities.
• Work with the Strategic Leadership Team to support any major funding opportunities.

ESSENTIAL EXPERIENCE

• A minimum of three-years experiencing delivering face-to-face youth and/or community work and a similar length of relevant management experience.
• A successful record of developing community organisations and supporting the implementation of strategic plans.
• Experience of working within the voluntary sector.

SKILLS, KNOWLEDGE AND ATTRIBUTES

• A minimum education standard at degree level, ideally in a relevant area but not essential. A JNC professional youth work qualification would be highly desirable.
• A flexible approach to work with ability to adapt to a fast-paced, ever-changing environment. This role will require evening and weekend work.
• Organisation is key.
• Have extensive knowledge of management theory and practical applications in the workplace.
• Interpersonal skills for building and developing relationships.
• Written and verbal communication skills, required for communicating with a range of people, both internally and externally, as well as presentation skills.
• Team-working skills and a collaborative approach to work.
• Identify and manage risks.
• The ability to think strategically.
• Hold a UK Driving License.

PERSONAL QUALITIES

• Motivated to enable young people to lead their best lives.
• High and ambitious standards, with a relentless focus on seizing opportunities to achieve these.
• Displays excellent judgement and focus at all times.
• Has a strong commitment to Equality, Diversity and Inclusion.
• Inspires trust, goodwill and action in others.
• Actively seeks to continuously learn and develop.
• Willingness to “buy into” the ethos of The Boathouse Youth as a charity, and work to share our journey and mission to those you meet, and in all our marketing and communications.
• Willing to travel and be flexible.

The normal hours of work are 40hr per week, or those necessary to fulfil the requirements of the position. Youth Centres are open when schools are closed, therefore there will be a requirement to work outside the normal 9am to 5pm, Monday to Friday. This will include working evenings and weekends, but it will be up to the individual to manage their own diary and work flexibly across the week.

Applicants will need to complete a specific form for this role.

Head of Development and Income

We are looking for a highly skilled leader with exceptional capabilities in income generation, writing, budgeting, people management and strategic planning.

This is a full-time, remote working role.

Position: Head of Development/Income Generation

Location: Remote

Hours: 35 hours per week

Salary: £49,727, depending on experience plus 5% pension

Contract: Permanent

Closing Date: Wednesday 25th September. Shortlisting is taking place on a rolling basis and the role may close sooner than advertised

Interview Date: TBC

The Role

We are seeking a Head of Development who will drive the development strategy to deliver a broad and expanded income scale, including corporate sector, trusts, foundations, government,  and limited individual donors.

Key responsibilities include:

• Income Generation and Business Development
• Writing and Budgeting
• Leadership

About You

With a proven track record in income generation and business development, you will have exceptional writing skills for bid and proposal development.

You will have strong numerical skills and experience in budget creation and management and excellent relationship-building and networking abilities.

With the ability to work collaboratively with senior leadership and various teams, you will be a strategic thinker with a proactive and solution-oriented mindset and have experience in leading and managing high-performing teams.

About the Organisation

Helping 1,000 people a year develop the skills, strengths and networks they need to tackle society’s biggest problems, the charity run courses that equip people to start, scale and strengthen organisations that make a positive difference. This is not a traditional school, learning is inspiring, action-based and accessible, supporting people in other ways too, such as funding and mentoring.

Working here is engaging, exciting and demanding. If you are someone who enjoys creating solutions and contributing your ideas, you’ll enjoy working here.

Benefits include:

• 25 days’ annual leave (pro-rata) + UK bank holidays
• 5% employer contribution to your pension
• Learning & development opportunities
• All staff have access to Wisdom, an employee wellbeing app
• Opportunities to train in First Aid and Mental Health First Aid
• Wellbeing initiatives hosted by our Wellbeing Committee
• Free eyecare vouchers
• Regular online socials & weekly catch-ups
• Team away days twice a year
• Flexible working is welcomed!
• Teams based around the UK (as well as in India)
• Cycle to work scheme
• Annual season ticket loan

If you require any reasonable adjustments during the recruitment processes, including assistance with reading this page, please let us know

The organisation is committed to eliminating discrimination and actively encouraging diversity amongst the workforce by developing a staff team that mirrors the rich diversity found in the student population. The charity will not discriminate with reference to age, gender, sexual orientation, race, colour, religion, marital status or disability. However you identify, we would like to hear from you. In the organisations commitment to continue to diversify its teams, freelance staff and programmes, we are particularly keen to hear from people who identify as:

• being from racialised and minoritised communities
• and/or LGBTQ+
• and/or disabled, including learning and non-visible disabilities

You may have experience in other areas such as Development, Income Generation, Fundraising, Head of Development, Head of Income Generation, Head of Fundraising, Director of Development, Director of Income Generation, Director of Fundraising.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Type: Part time
Contract Type: Fixed Term Contract
Salary: £29,702 per annum (pro rata to £23,761 p.a 0.8 FTE)
Location: Bromley by Bow Centre, London - Borough of Tower Hamlets in East London

We are recruiting an Advisor and Caseworker to help us meet the growing needs of our community who are facing the cost of living crisis, energy crisis and help improve their health and wellbeing.

The Integrated Advice service at the Bromley by Bow Centre is a well-established programme of support which has been running within East London for over a decade, providing in-depth one-to-one advice on welfare benefits, debt, housing, financial and energy advice, community workshops, training and volunteering opportunities. All our advisors are expected to work across a range of contracts and support the team in its delivery of key performance indicators (KPIs). The Centre’s holistic approach means that we seek to support peoples’ multiple needs. Within all of our services, we aim to gain an understanding of our clients’ needs and support them to access a range of services and activities both at the Centre and through local partners.

As a Generalist Advisor you will provide initial triage and assessments to people accessing the Integrated Advice to identify individual needs, complexity of the issue(s) and specific requirements. You will deliver advice sessions onsite and in outreach venues such as GP surgeries, children centres and neighbourhood hubs. Provide free, impartial and confidential assisted and generalist advice to clients on a range of issues including social welfare, housing, debt, energy advice and money management.

You may have experience in the following roles: Welfare Advisor, Housing Caseworker, Debt Advisor, Money Advice Caseworker, Benefits Advisor, Community Outreach Worker, Support Worker, Advocacy Caseworker, Citizen Advice Bureau Advisor, Financial Inclusion Officer, Income Maximisation Officer, Social Welfare Advisor, etc.

REF-216 799

Advisor and Caseworker - Integrated Advice

Location: Bromley by Bow Centre, London - Borough of Tower Hamlets in East London
Salary: £32,082 per annum (pro rata to £25,665 p.a 0.8 FTE)
Job Type: Part time, 28 hours per week
Contract Type: Permanent

We are recruiting an Advisor and Caseworker to help us meet the growing needs of our community who are facing the cost-of-living crisis, energy crisis and help improve their health and wellbeing. The Integrated Advice service at the Bromley by Bow Centre is a well-established programme of support which has been running within East London for over a decade, providing in-depth one-to-one advice on welfare benefits, debt, housing, financial and energy advice, community workshops, training and volunteering opportunities.

All our advisors are expected to work across a range of contracts and support the team in its delivery of key performance indicators (KPIs). The Centre’s holistic approach means that we seek to support peoples’ multiple needs. Within all of our services, we aim to gain an understanding of our clients’ needs and support them to access a range of services and activities both at the Centre and through local partners.

This role will focus on supporting local older residents who are living in poverty. The Advisor and Caseworker will reach out to identify and engage with older residents in need, liaising closely with other local services. The role will provide free, impartial and confidential advice to older people in Tower Hamlets and neighbouring boroughs on a range of issues including welfare benefits, housing, debt, money management, energy advice and community care.

You may have experience in the following roles: Welfare Advisor, Housing Caseworker, Debt Advisor, Money Advice Caseworker, Benefits Advisor, Community Outreach Worker, Support Worker, Advocacy Caseworker, Citizen Advice Bureau Advisor, Financial Inclusion Officer, Income Maximisation Officer, Social Welfare Advisor, etc.

REF-216 798

We are recruiting for a Project Worker. A great opportunity to join a small friendly team. Are you empathetic towards and have passion, a commitment to working with those who have faced multiple disadvantages in their lives.

Emmaus is a supported housing project that provides work opportunities, training and a place to call home. You will support companions (residents) living and working at Sussex Emmaus.
Please see the Project Worker Job Pack for more information about the role, you can find this on the Emmaus Brighton website. 
To apply please send your CV, covering letter and a one-page explanation of how you meet the person specification to the community manager, ren Gordon, contact details are in the job pack.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Advice Supervisor - Welfare Rights or Housing Specialism

Reports to: Manager of Advice Services
Location: Westminster, Central London
Hours: Full time or part time (21-35 hours)

Salary: £39,500 per year (pro rata for part time)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Advice Supervisor with Welfare Rights or Housing experience to help us develop and expand our service to better meet the needs of vulnerable groups, and to maintain our agility to respond to emerging needs in the future. This is a new and exciting role in our Advice team that will supervise, and line manage Welfare Rights Specialists or Housing Advisors within the Advice Team. You will also provide a structured information, advice and casework service (including representation at tribunal where appropriate) to clients of the centre with complex housing or welfare rights issues.  In addition to this, you will provide second tier advice and training in welfare rights or housing for generalist advisors and other staff/volunteers who are not specialists in those fields.

This is just one of the new posts we are recruiting as part of a new project to support families experiencing homelessness in and around Westminster.  It follows a report we published last year on the lived experience of families living in temporary accommodation. We are delighted to have secured funding to help us build on this research and pilot different approaches to reach those most in need.  We want to develop support that not only meets emergency needs but can enable longer term outcomes.  Our aim is to build the case for positive change and reduce future rates of homelessness and poverty.  In this role you can play a part in designing, testing and evidencing different approaches with a team of colleagues that cross different advice specialisms and professional family support.

You will join a Centre with a distinct service offer.  In our staff survey last year 94 % of colleagues said they enjoy the work they do, and 95% felt they make a difference.  Our central London location and generous supporter base is helping us build our impact and influence through a strengthened ability to evidence the impact of our work.  We work hard to give our advisors the time and autonomy to achieve the greatest change for our clients.

Please refer to the job description for further information.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities

Closing date for applications: There is no closing date for this role.  We will be evaluating applications as we receive them, so if you are interested in the position, we would encourage you to apply as soon as possible.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Housing Advisor

Reports to: Manager of Advice Services
Location: Westminster, Central London
Hours: Full time or part time (21-35 hours)

Salary: £36,000 per year (pro rata for part time)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a Housing Advisor to provide a structured advice and information service to clients of the centre in housing law, housing options and aspects of welfare benefits that relate to housing and homelessness. This is an exciting role in our Advice team that will manage a specialist housing caseload and provide emergency housing advice to clients in crisis. You will work closely with other teams in the centre to ensure clients are offered an integrated holistic service. You will also build and maintain good relationships with statutory and other partners and to work together with them to get the best outcomes for our clients and to monitor unmet need locally so that this can be addressed.

This is just one of the new posts we are recruiting as part of a new project to support families experiencing homelessness in and around Westminster.  It follows a report we published last year on the lived experience of families living in temporary accommodation. We are delighted to have secured funding to help us build on this research and pilot different approaches to reach those most in need.  We want to develop support that not only meets emergency needs but can enable longer term outcomes.  Our aim is to build the case for positive change and reduce future rates of homelessness and poverty.  In this role you can play a part in designing, testing and evidencing different approaches with a team of colleagues that cross different advice specialisms and professional family support.

You will join a Centre with a distinct service offer.  In our staff survey last year 94 % of colleagues said they enjoy the work they do, and 95% felt they make a difference.  Our central London location and generous supporter base is helping us build our impact and influence through a strengthened ability to evidence the impact of our work.  We work hard to give our advisors the time and autonomy to achieve the greatest change for our clients. 

Please refer to the job description for further information.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities

Closing date for applications: There is no closing date for this role.  We will be evaluating applications as we receive them, so if you are interested in the position, we would encourage you to apply as soon as possible.