Advice, Information Jobs
Kensington & Chelsea Social Council (KCSC) works to empower and support voluntary and community organisations to improve the quality of life for residents in Kensington and Chelsea.
Events Administrator
We are seeking an organised, dynamic, and flexible administrator to support our extensive events calendar. This includes large assemblies, forums, and training sessions. The post-holder will maintain accurate attendance records on the database and maintain membership details. They will collaborate closely with staff across teams to ensure that all aspects of organising events are covered from the planning to evaluation stage.
The successful candidate will be very IT savvy with high levels of literacy. They will have solid experience of providing effective administrative support to a range of people and functions within an organisation, as well as experience of planning and administering a range of training activities and network meetings. Our staff are expected to have a positive influence on culture and values within the organisation and reflect those positive values externally with stakeholders.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic non-profit organisation that focuses on working with organisations/families to achieve best results with their philanthropy. The organisation takes a proactive role in managing high net worth Muslims' investments to effect positive and substantial changes. The organisation has a team of dedicated team members which research, define and incubate innovative community development projects. The organisation is expanding with operations in both Canada and Australia. An exciting opportunity exists for a Client Relationship Manager to join the team. As Client Relationship Manager, you will be responsible for nurturing and maintaining relationships with charities, volunteers, and other stakeholders to ensure continued support for the charity’s mission and programmes. The role will also involve donor data management, marketing and communications and outreach where applicable. This is a client facing role requiring strong relationships management skills as well as operational skills.
Who are we looking for?
Ideal candidates will have a minimum of 2-5 years’ experience in client relationship management. You will have a proven track record of successfully building and maintaining relationships with clients, donors and stakeholders and achieving fundraising goals. You will possess excellent communication skills, both verbal and written with the ability to articulate the organisation’s mission and impact effectively. You will have a clear understanding of fundraising and marketing and have good knowledge of CRM software e.g., Salesforce, Raiser’s Edge for donor management and reporting. Strong interpersonal skills with the ability to collaborate effectively with diverse stakeholders is also essential for this role. You will be highly organised with a proactive personality and be able to demonstrate a passion for the work of the charity.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Are you a proactive Operations Manager wanting to work with a charity?
We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Operations Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent.
You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.
This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Are you a great listener? Do you love to help solve problems? Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis?
We are working with an amazing mission led organisation to support them in finding a great Help Desk Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people.
You will be working in a hybrid way, with 2-3 days per week in the London office, working with other advisors so that you can support each other, and increase your learning. The role also home working for the remainder of the week, enabling great flexibility.
The role will see you managing multiple referrals at any one time. Your comfort in moving at pace from one conversation to another, whilst ensuring that the information that you provide is correct, and fully understood will be key. You will also be learning which cases to refer to other areas. There is great training in place, and the right candidate will be fully supported in getting up to speed in this hugely impactful role.
The ideal candidate will have a clear and reassuring telephone manner, and the ability to communicate complex information in plain English. We will be reviewing applications on a rolling basis so please apply early to avoid disappointment.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Citizens Advice is a long-established and trusted brand across the country that is known for helping and making a difference to those in need of support. Across England and Wales, the Citizens Advice service comprises Citizens Advice – the national charity with 6 national offices, and a network of approximately 300 independent, local Citizens Advice services that offer direct support to people in their areas.
The Citizens Advice service is independent and provides free, confidential, and impartial advice to everybody. All local Citizens Advice services share the same aims - to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or the service available to them or through an inability to express their needs effectively.
Formed in 1992, Citizens Advice St Helens was an amalgamation of Newton-le-Willows Citizens Advice Bureau and St Helens Citizens Advice Bureau. Aligned to the nationwide model, Citizens Advice St Helens provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Providing advice that people need for the problems they face, CASH also influences and improves the policies and practices that affect people’s lives in their local area. Their confidential, independent, and free advice is available across a wide range of topics including debt, benefits, housing, employment, consumerism, travel, education, health, and taxes.
The Role:
The Chief Officer will lead and manage Citizens Advice St Helens (CASH) while developing and implementing strategic and operational plans. Responsible for delivering strategic development through the effective management and development of services, the Chief Officer will build strong and sustainable relationships with key stakeholders at a strategic, national, regional, and local level.
They will work collaboratively with the staff team and board to ensure there is an inclusive, rights-based approach to work that also conforms with the requirements of the Charity Commission, Companies House and HMRC. The Chief Officer is responsible for the economic viability, financial welfare, and sustainability of the charity, as well as driving and nurturing the staff team to continue delivering quality standards across the organisation.
To be considered for the Chief Officer role at CASH, you must be a proven leader and manager with experience working within a senior management team. This role will require someone with a demonstrable track record of innovation and success in business development and income generation, able to engage funding bodies and donors, as well as creating strong and successful content for winning contracts/grants. Your experience will be underpinned by excellent communication skills at both a strategic level within and outside the organisation, coupled with excellent resourcing methods.
In a senior leadership role, it's typical to hold budgetary responsibility and possess broad financial management experience. Considering the nature of Citizens Advice St Helens' work, we expect you to have a comprehensive understanding of the advice sector and experience with equity, diversity, and inclusion best practices. Additionally, you must demonstrate an awareness and understanding of the issues faced by residents in St Helens, such as poverty, unemployment, and health challenges. These issues are not unique to St Helens but are encountered across the UK, and we welcome applications from individuals with experience addressing similar issues in other regions.
If you believe you can drive positive change and have a successful track record of working with a Board of Trustees, we would love to hear from you about how you would contribute to the success of Citizens Advice St Helens and the quality of advice it provides for its local people.
How To Apply
Closing Date:Wednesday 8th May
Interview Date: Wednesday 22nd May
This search is being conducted exclusively for Citizens Advice Bureau St Helens by BTA (Bruce Tait Associates). Our leadership team have all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.
We are committed to building and sustaining an inclusive and equitable working environment for all staff. Qualified applicants will receive consideration for employment without regard to age; ethnicity; gender; gender identity and expression; nationality; parental status; physical, mental, and developmental abilities; race; religion; sexual orientation; skin colour; socioeconomic status; and human styles.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic Health and Women’s charity to find their Senior Health Information Manager.
The charity offers a flexible working environment, with hybrid working 2 days per week from their London office.
The purpose of Senior Health Information Manager is to ensure that all women, and their partners and families, have high quality up-to-date, evidence-based and inclusive health information for every stage of their pregnancy journey, including pregnancy loss if it happens.
Key Responsibilities:
· Overseeing a cycle of continuous improvement of all health information products.
· Using quantitative and qualitative evaluation methods to implement a framework to measure the effectiveness of health information products.
· Establishing a dashboard and reporting back to the Head of Information monthly on agreed KPIs.
· Owning the information review production schedule and responsible for the development and maintenance of all existing health information products. Establishing deadlines and monitoring the progress of information products.
· Owning the health information SEO strategy and implementation, ensuring that recommendations are followed to achieve maximum reach.
· Owning the PIF accredited publishing and review process, ensuring they are adhered to scrupulously, including taking ownership of processes, templates and guidance that support this.
· Convening and leading expert, stakeholder and service user groups in the development and maintenance of health information to ensure new and existing products are needed, relevant, evidence-based and user-centred.
· Commissioning freelance or agency help where required.
· Managing the information content budget,
· Managing product insight phases from brief development through to recommendations, including formative research.
· Ensuring all health and social care information is up to date, clinically checked, accurate and reviewed by relevant experts.
· Making diversity and inclusion considerations a high priority throughout all activities.
· Overseeing and managing the health information budget, making business cases for resource needed if necessary.
· Leading on internal communications, sharing progress across teams, training staff members and presenting projects and learnings to all staff.
· Analysing data on information usage, engagement and feedback to spot opportunities, make recommendations and prioritise work.
· Bringing together teams across the organisation, and externally if required, to deliver a project.
· Managing 1 content writer and editor.
· Supporting fundraising applications and fundraising teams where necessary.
Person Specification:
· Hands-on experience of managing the lifecycle of health information products.
· Experience of recruiting and managing multiple stakeholders.
· Experience of working within brand guidelines.
· Experience of managing website content using a CMS.
· Experience in a content editing/writing role.
· Experience of implementing SEO practices and writing.
· Experience writing for a wide range of audiences and formats.
· Experience managing delivery of complex digital products, such as apps or tools.
· Experience managing a busy publishing schedule.
· Experience of commissioning content and quality control of commissioned content.
· Experience of commissioning and overseeing user/patient insight and implementing recommendations.
· Experience of building accessibility and inclusion considerations into projects from the very start.
· Experience of managing products that require input from multiple external agencies.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
A fantastic independent and people-focused national charity are looking for a Monitoring, Evaluation & Learning Manager on a FTC until 31 March 2025.
Location: Homebased with monthly team meetings in central London
As Monitoring, Evaluation & Learning (MEL) Manager, you will lead on the development, management and implementation of evaluation and learning activities.
Working closely with the Programme Manager and Head of Innovation, you will enable the charity to capture insights and learning in relation to the design and delivery of their support offer and analyse data and surface learning around the detail of projects with specific attention to scaling up innovation.
In this newly created role, you will play a central role in shaping the organisational approach to MEL, enabling ongoing reflection and adaptation to drive continuous improvement, and support the embedding of learning in relation to social care innovation and improvement across the charity.
The successful candidate will have significant MEL experience in the charitable sector, Health and Social Care, or Social Change space including both MEL delivery and capacity building and will have proven ability to shape, sustain and lead on MEL activity requiring collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures. Technical expertise in both quantitative and qualitative methodologies and the implications of their use for organisations of different scales and in different contexts is vital, as is experience of designing and delivering workshops and training for diverse audiences.
This is a great opportunity to work closely as part of a small, friendly and supportive team, liaising with a range of stakeholders including local authorities, and social care providers.
If you’re interested in hearing more, please do get in touch ASAP for the full job pack.
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
- Excellent benefits package
- Agile working
About Our Client
Harper Adams University is a highly respected educational institution based in Newport, Shropshire. As a not for profit entity, they focus on providing outstanding learning experiences for students and fostering an environment of academic excellence. The institution is medium-sized, with a dedicated team of professionals committed to making a difference in the education sector.
A Payroll and Pensions Manager is required to oversee the processing of payroll and pensions for the University. The successful candidate will bring a wealth of experience to the role, coupled with a strong understanding of financial regulations.
This is a unique opportunity to work in a stimulating environment, completing and managing complex payroll processes and ensuring the efficient operation of pension schemes.
Job Description
- Manage and oversee the processing of the company payroll and pensions of around 650 employees.
- Ensure compliance with all applicable financial and tax regulations.
- Work closely with HR and Finance Departments to ensure accurate record-keeping.
- Handle any payroll and pensions related queries from staff.
- Implement improvements to the payroll and pensions processes.
- Prepare and present reports to senior management.
- Assist in the preparation of end of year accounts.
- Keep up-to-date with changes in financial regulations and legislation.
- Leadership and Team Management
The Successful Applicant
A successful Payroll and Pensions Manager should have:
- Actively studying towards or qualified in CIPP (QBE is also considered).
- Comprehensive knowledge of payroll and pensions processing.
- Excellent understanding of tax and financial regulations.
- Strong organisational and time-management skills.
- Exceptional communication and interpersonal skills.
- Proficiency in payroll software and MS Office applications.
- Excellent problem-solving abilities.
What's on Offer
- A competitive salary in the range of £38,000-£43,000 per year.
- A supportive and collaborative working environment.
- Opportunity to work in the not for profit sector.
- 22 days holiday + bank holidays + 8 closure days
- Agile and flexible working
- Free parking
- CIPP qualification support
We encourage all interested candidates, who meet the above criteria and are eager to make a difference in the not for profit sector, to apply for this exciting opportunity in Newport, Shropshire. If you're interested in applying for this role or want an informal chat, please reach out to Katie Paine at Page Personnel.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
Harris Hill are delighted to be partnering with National Eczema Society in their search for a Research Engagement Lead.
Location : Camden, North London. This role gives you the opportunity to work from home three days a week.
Salary : £40,000
National Eczema Society is the UK charity dedicated to making life better for people with eczema and their families. As a relatively small and agile organisation, they punch above their weight and have big ambitions.
As Research Engagement Lead you will lead on medical research and patient research engagement for the Society.
This is a new role at National Eczema Society and demonstrates the charity's commitment to growing their support for eczema research. There is considerable scope for the postholder to shape the way the Society supports eczema research in the future. They have an ambitious strategy, including establishing a research grant programme and creating an 'Experts by Experience' patient panel to ensure research engagement drives the change people with eczema want most. The postholder provides the principal channel of communication and advice between the charity and the eczema research community.
The successful candidate will have experience of research grant administration and a background working with patients and supporting the involvement of patients and carers in research. You must be confident communicating complex science to a broad spectrum of people (ranging from researchers to the general public), be able to plan, budget and monitor grant award expenditure and be comfortable taking decisions and responsibility.
If you have strong research experience (in a research environment in academia, the charitable sector, or similar), enjoy working in a small team and are proactive, organised, rigorous and like variety, then please do get in touch!
If you would like to receive further information, including the full job description and how to apply, please send your CV to Lizzy Clark at Harris Hill via the apply button.
Closing Date: Monday 15 th April by 9am
Harris Hill Charity Recruitment Specialists operate an equal opportunity policy and commits to treating all candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.