Permanent Advice, Information Jobs
Are you passionate about delivering excellent mental health support? We're looking for two outstanding Service Managers to join our growing service delivery and development team at Restore.
Every year we work with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future, engage in meaningful activities such as gardening, crafts, woodwork and cookery, find paid work, or get into training or education.
As Service Manager at Restore you will work flexibly across a cluster of sites, mixing logistical support and direct service delivery and planning, with the opportunity to feed in to the development and innovation of our recovery services, helping to ensure the quality of our services remains second to none.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users), and continuously develop as a practitioner.
Person Specification - Please download the full job specification
What are we looking for?
You have a good understanding of the third sector, and demonstrate empathy with people with lived experience of mental health problems. You take pride in developing positive working relationships both internally and with external stakeholders.
You have an awareness of the stigma and discrimination those of us with experience of mental health problems encounter, and are determined to play your role in challenging that.
You are able to remain calm under pressure when dealing with sensitive staffing or member issues, and know when to seek support / escalate.
Essential (E) and Desirable (D) Requirements
Qualifications / Experience and other
- GCSE English and Maths Grade 5 or equivalent (E)
- At least two years’ experience in the voluntary sector or similar experience in a social or health care setting (E)
- Experience of working with people with mental health problems (E)
- Significant experience of managing staff and teams using effective performance management (E)
- Experience of representing an organisation to a range of external audiences (D)
- Budget management experience (D)
Skills and Abilities
- Excellent listening and communication skills (both written and verbal (E)
- Excellent time management, organisational and planning skills with the ability to manage multiple competing priorities (E)
- Demonstrable ability to devise, implement and maintain accurate record keeping practices and protocols (E)
- Demonstrable IT literacy and confidence using Microsoft Office suite (E)
- Car driver/owner.
Knowledge
- A working understanding of the value of reflective practice (E)
- A demonstrable awareness and commitment to anti discriminatory practice (E)
Closing date: Midnight on Sunday 19th May 2024
Interview date: Tuesday 28th May 2024
Please note that all applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
The client requests no contact from agencies or media sales.
Do you want to make a difference to our clients’ lives every day?
This role is offered as a 1 year fixed term contract.
StreetLink London is a bespoke assessment and response telephone service for people who are rough sleeping in London, supported by volunteers. Building on St Mungo’s extensive experience of supporting people sleeping rough through a range of face-to-face services, this innovative service aims to reduce the incidences of subsequent rough sleeping amongst people who have not slept rough before and increase the speed with which those who have a history of rough sleeping can access support and accommodation.
As an Assessment and Response Worker you will:
-
Answer phone calls from people experiencing homelessness in London and deliver a high quality of customer service
-
Triage online referrals from the website and the app, to connect people who are rough sleeping with local outreach teams as quickly as possible.
-
Carry out comprehensive telephone assessments, identifying immediate options for accommodation and support while confidently responding to emergency situations and safeguarding concerns.
-
Advocate on behalf of people with relevant statutory and non-statutory services to ensure clients can access the support and accommodation they are entitled to as quickly as possible.
-
Train, motivate and support volunteers so they can provide a high quality, responsive service to everyone contacting StreetLink London.
About you:
We think this role will suit someone with:
-
Experience of working in a fast paced environment, providing high quality advice and customer service over the phone.
-
Excellent verbal and written communication skills and are able to work with others whilst managing your own time.
-
Motivation and interest in the challenge of delivering direct advice and support to people sleeping rough over the phone and supporting the successful delivery of this exciting new service.
-
The ability to empower individuals to make positive changes.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: Wednesday 8 May 2024
Interview and assessments on: 20 –21 May 2024
The client requests no contact from agencies or media sales.
Job Description
- To provide a comprehensive money management service for people we support who are unable to manage their own financial affairs.
- To be part of a professional team that provides a person centred approach which enables people we support to manage their money as they choose. Ensuring at all times that financial risk is minimised through the operation of good financial management, procedures and systems.
- To ensure Alternative Futures Group is compliant in its role of Corporate Appointee as stipulated by the Department for Works and Pensions.
Dimensions
- Deliver a financial service to people we support within a locality.
Principle Accountabilities
- Notify DWP and complete all paperwork for people supported.
- Cover all legal requirements of appointeeship as stated by DWP.
- Manage appointee sub bank accounts for people supported within a locality.
- Receive and manage all social security benefits and other income for people supported within a locality.
- Reconcile sub bank accounts for people supported within a locality.
- Provide visible access to bank statements when required.
- Up load money onto individual pre-payment cards.
- Monitor balances on pre-payment cards within a locality.
- BACS / Cheque payment runs.
- Set up and monitor direct debits / standing orders on sub accounts within a locality.
- Jointly agree personal budget plans for people supported with operational staff.
- Jointly authorise additional expenditure request for people supported.
- Scan and upload benefit letters and responses onto operation management information system.
- Finance audits as and when required.
- Ensure knowledge regarding benefits and legislation is kept up to date.
Person Specification - Essential Requirements:
Qualifications, Skills & Experience
- GCSE or A Level education, literacy and numeracy skills
- Motivated to provide high quality advice to people supported
Good organisational skills - Excellent command of the English language and the ability to produce quality written advice
- Highly articulate with the ability to communicate effectively with the people we support; colleagues at all levels and other professionals
- The ability to develop and maintain good working relationships at all levels
- Analytical and problem solving skills and the ability to deal with a range of people and financial issues.
- At least one year of experience in dealing with welfare and benefits legislation
Knowledge, Abilities & Personal Attributes
- Up to date knowledge of all welfare benefits and legislation
- Knowledge of Windows based applications
- Knowledge of Advanced Excel
- Knowledge of computer based systems
This role is home based however a full driving license required as occasional travel will be required.
This role is Band I as per our banding structure.
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Location: Dorking and Leatherhead (remote working considered for the right candidate)
This is an exciting opportunity to join our senior management team as an Operations Manager. This role offers 3 days employment per week. The Operations Manager is an internally focused role that ensures the advertised service is delivered. You will be part of the senior management team ensuring the smooth and efficient running of a high quality advice service, including overall management of the advice session supervisors and volunteer team.
Why join us?
There’s never been a more important time to work for Citizens Advice. As day to day living costs continue to remain high, many are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. We give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem. For everyone, for 85 years.
We are seeking someone who is passionate about giving an effective service to everyone and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive. You will have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.
You may currently be working as an experienced supervisor or manager within our service and looking to step up to a more senior management role or transfer to a different local office to add breadth to your experience. Either way, we are keen to hear from you!
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
You will be responsible for the day to day supervision of the advice team as they provide advice and information face to face, via email and on the telephone to the public as well as ensuring that the advice given is of good quality.
More about Citizens Advice Mole Valley (CAMV)
We are an independent local charity operating at the heart of our community for 85 years. We have offices in Leatherhead and Dorking. We support those living and working in Mole Valley on a range of issues such as housing, employment, financial matters and benefits. Our free, independent and impartial advice changes lives, supporting our clients through challenging times.
We value diversity, promote equality and challenge discrimination. We welcome applications from people of all backgrounds. If this role sounds like you and you would like to know more, or to have an informal chat, please contact us via the email found on our website vacancy page. We can send you the detailed job pack. Take a look at our website to find out more about us!
It is anticipated that interviews for this role will take place in the 2 weeks following the closing date for applications.
Closing Date: Friday 24 May 2024 at midday
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Somewhere to shelter, feel safe, leave your possessions and put down roots is one of the most fundamental requirements for human beings, here at Threshold Housing Link we are supporting over 80 service users to do just that.
Our Mission:
To end homelessness. To help vulnerable people create a better life and independence.
Our Aims:
1. To prevent homelessness in Swindon
2. To alleviate the associated social exclusion of homelessness and actively assist recovery from its effects
3. Influence policy that affects homeless and socially excluded people
Job title: Resettlement Manager
Reporting to: CEO
Salary: Between £40,000-£45,000 per annum, dependent on experience.
Location: Swindon
About Threshold
Threshold Housing Link is the leading homeless charity in Swindon, Wiltshire, committed for over 50 years to providing shelter, support and advocacy for individuals experiencing homelessness. We believe in creating a society where everyone has a safe place to call home. Our mission is to address the root causes of homelessness and empower those in need to rebuild their lives with dignity and respect. We are dedicated to making a significant and lasting impact in the fight against homelessness.
Our key services are:
Ø Resettlement support
Ø Floating support
Ø Street outreach
About the role
You will work closely with our new Chief Executive Officer (CEO) and senior management team to ensure good outcomes for our service users during an ambitious expansion programme.
As an experienced and compassionate Resettlement Manager, you will lead our team of Homeless Project Workers and spearhead the transformation of care for service users in our properties. You will bring a strategic and innovative approach to addressing homelessness, with a focus on empowering individuals to achieve long-term stability.
Closing date for applications:
16 May 2024.
This post is subject to a Disclosure and Barring Service (DBS) check. Right to work in the UK essential.
Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on.
About the role:
As the post-holder, you will be working in our Camden Women's Recovery Service hostel providing specialist interventions for a designated caseload and to the wider client group, via our in-house recovery programme.
Your role will be working intensively with the residents on their supports needs. The role of Complex Needs Project Worker is a specialist role, designed to work with people who may be more difficult to reach and establish working relationships with. As such, you will role model good practice for working with those who have experienced multiple disadvantage by adopting a trauma informed approach.
Within this setting, you will also work to establish a culture of co-production where residents are at the forefront of the work that is carried out, helping to promote autonomy and build individual confidence and interpersonal skills.
The rota for the post is earlies (8 am - 4 pm) and lates (2.30pm - 10.30pm).
About you:
- Previous experience of working with female rough sleepers or people with complex mental health, physical health or substance use support needs.
- An understanding of working with people using person-centred approaches and working collaboratively within a harm minimisation and recovery framework.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: 12th May 2024 (Midnight)
Interviews to be held on: W/C 22nd May 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
The client requests no contact from agencies or media sales.
Introducing Chance UK
Join Our Team
Do you believe every child deserves the chance of a better future?
We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.
We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.
We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission.
It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).
We value our team through offering a range of benefits, including:
- 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas
- Matched pension contributions up to 5%, entitlement from the start of your employment
- Enhanced maternity/paternity and shared parental leave
- Flexible working
- Enhanced Sick Pay
- Access to employee assistance programme
Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.
Key Information
Reporting to: Family Support Manager
Employment type: Full time
Director reports: N/A
Hours: 37.5 hours per week
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,563
Closing date: 12th May 2024
Interview: Week commencing 27th May 2024
About the Role
1 in 10 children in the UK have serious emotional and behavioural difficulties, which place them at further risk of negative outcomes later in life. Chance UK’s mission is to help support them to reduce these difficulties, find and acknowledge their strengths and talents, and to help them flourish. We do this via a structured 1:1 weekly mentoring programme, which matches them with specialist youth workers to mentor them for up to a year, alongside a range of support for their parent/carers.
Our approach is different from other services – we are there with the child and the family to understand what’s important to them, what they need, and give them the support, space and time to ensure the whole family is stronger. Chance UK’s Parent Programme Managers play a vital role in engaging parents in the mentoring support their children are receiving in order to get the best outcomes and lasting long-term positive change for the children.
Click to see the full job description and find out more about this role.
The client requests no contact from agencies or media sales.
Background:
First Step Trust (FST) is a charity that provides work experience, training and employment opportunities for people excluded from working life because of mental health problems or other disadvantages (workforce members).
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
We are in the process of developing a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade. SMaRT Pathways will include the delivery of vocational training through the use of various technologies including video, Virtual Reality, Augmented Reality and other mediums making the learning process more accessible to those who struggle with traditional learning methods due to issues around literacy, numeracy and low levels of self-confidence/anxiety.
Job Role:
The main objective of this post is to enable people with mental health difficulties and other disadvantages (workforce members) to engage with and access open employment. The EDTW will achieve this by taking responsibility for proactively recruiting people to the project, overseeing their development whilst at the project, including delivery of training courses as and when required and supporting them to move on to employment or further training.
Main duties:
Networking with other services in the area to raise awareness about FST, promoting work placements and training courses as well as promoting the business services.
Recruitment and development of potential workforce members - being proactive in following up on enquires regarding work placements, interviewing potential workforce for work placements at the project.
Employment support – assist workforce looking to move on to paid employment by providing support in job search, CVs and interview preparation. To develop a network of appropriate work placements by building contacts with local employment agencies and employers to ensure access to work for all workforce preparing to move on from FST.
Training – assisting when required, in delivering a variety of courses both in house and recognised qualifications to people with common mental health problems both workforce members and visiting trainees utilising the various technologies as they are developed.
Monitoring and reporting - complete, manage and provide regular, accurate, appropriate and timely reports to agreed deadlines in order to monitor progress.
Office duties – working with workforce members as colleagues ensuring that daily tasks are completed in a timely fashion.
To work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board, Chief Executive, Deputy Chief Executive and other senior managers.
Perform other tasks as reasonably required according to the needs of the project and FST.
Person Specification
Qualifications and Experience
Essential
Experience of face to face customer service in an employment advice/support related post.
Experience of delivery of training within a workplace environment.
Experience of using digital technology e.g. social media and other platforms.
Experience of managing, recording and monitoring progression.
Experience of working independently, planning and prioritising own workload.
Desirable
Knowledge of the benefits system.
Current full driving licence.
Knowledge and Skills
Essential
Ability to effectively promote FST to referral agencies.
Ability to establish a network of employer contacts to facilitate work placements and employment opportunities.
Ability to motivate, support and enable people to develop.
Ability to work as part of a team in order to achieve overall objectives and goals.
Excellent presentation and interpersonal skills.
Excellent communication skills, written and spoken.
Excellent organisational and administrative skills.
Excellent knowledge of MS Word, Excel, email, Internet Explorer and Social Media.
Attitude
Essential
Willingness to learn new technologies.
Commitment to opposing discrimination and actively promoting equality of opportunity.
Understanding and commitment to the values, principles and approach of First Step Trust.
Commitment to Health & Safety at work.
The client requests no contact from agencies or media sales.
As an Employment Adviser, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in depth and comprehensive initial assessments in order to produce SMART & tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mind-set among beneficiaries by adopting a strengths based approach to their journey into employment.
As an Employment Adviser, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 1 year of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidenced based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.
In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.
You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.
About the role:
As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.
In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.
As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.
The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.
About you:
-
An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.
-
The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.
-
Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.
-
Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.
-
To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion.
-
To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.
- A willingness to work outside standard office hours as and when requires.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 12th May at Midnight
Interview Date: Wednesday 21st or Thursday 22nd May
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
THE ROLE: Part-time (30 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
is led by YMCA DownsLink Group in partnership with Sussex Partnership Foundation Trust / NHS. The CYP Wellbeing Service works with children and young people aged 2 -24 who have mild to moderate mental health difficulties. We provide therapeutic interventions such as counselling, CBT, groupwork and family work to children and young people across Brighton & Hove.
We are seeking a Wellbeing Service Administrator to join our committed CYP Wellbeing service based in Brighton & Hove. In delivering the role, you will provide efficient administrative and organisational support to a high standard for YMCA DownsLink Group, The Wellbeing Service and YMCA Dialogue Therapeutic Services, supporting the team of counsellors and therapists. You will be part of a dynamic team, tasked with supporting on all aspects of the administration of service delivery and be flexible in providing support to adapt to the requirements of the service, including working on reception at our Hove sites.
This role is based on site, working from various YMCA DownsLink Group sites when required within the Brighton & Hove area, with a working pattern between Monday and Friday, working pattern detailed below:
Monday 12pm - 8pm, Tuesday 12pm - 8pm, Wednesday 11am - 7pm, Friday 10am - 6pm
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
You will already have experience working in a busy and varied administrative role and competent in using software packages (MS Office applications). You will be an effective communicator at all levels with both colleagues and external partners, a strong team player, with the ability to self-motivate, work using your initiative and prioritise your workload. You will be able to be responsive, whilst managing the expectations of professionals, young people, parents, and carers accessing support. You will appreciate the need for an eye for detail and have demonstrable experience of data entry/collection, creating reports and competently receiving and effectively dealing with telephone calls from service users, parents and carers and professionals.
In addition, you will have a basic understanding of external environment in which the YMCA DownsLink Group operates and some knowledge of the services provided by the Wellbeing Service.
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: 26 April 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The purpose of this role is to offer an information, advice, and casework service on a range of cost-of-living issues for disabled people with complex needs. The post-holder will also deliver training on welfare benefits to other organisations and their helpline staff. You will be responsible for ensuring the service is delivered to the highest standard, accessible, and quality assured.
You will provide a person-centred information, advice, and casework to disabled people with complex needs on cost-of-living support, welfare benefits and to access small grants.
As the lead welfare benefits worker within the organisation, you will work with relevant staff and organisations to provide an accessible welfare benefits service, across the borough, with flexible hours and access routes to meet the needs of the client base i.e., internet, phone, email.
Working with the User Involvement Officer, you will ensure the service is user-led and people with complex needs are supported to be involved in the development of the project.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 9.00am on Monday 20th May 2024.
Interviews: Wednesday 22nd May 2024.
We are looking to recruit a Access & Learning Assistant (Digital) to join our team based in London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £26,517.57 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Access & Learning Assistant (Digital) role is to:
As our Access & Learning Assistant (Digital), you will deliver across the whole range of Access and Learning Department activities, while leading on the creation of digital content.
The postholder will deliver daily programmed activities for schools (onsite, online and occasionally offsite), and there will be opportunities to work with families and other Museum audiences. In addition to delivering workshops for schools in a lively and imaginative way, the post holder will support the wider work of the department.
There is a requirement to work occasional weekends, bank holidays and evenings as necessary. The post is based at the London site but work at all Museum sites (London, Cosford and Stafford) and at outreach venues may be required.
Key responsibilities of our Access & Learning Assistant (Digital) include:
- Delivering daily programmed activities encompassing both formal and informal learning
- Preparing and packing away session resources
- Being fully active in the delivery of all elements of Access and Learning activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours
- Supporting the delivery of a high standard of visitor experience
- Leading on developing content for the learning team’s social media channels, working with the Access and Learning teams in London and the Midlands to schedule and produce posts
- Maintaining relevant pages of the Museum website and produce promotional materials as required
- In a manner consistent with the Museum’s shared values, working with Access and Learning staff and volunteers and with staff and volunteers across departments to support innovative and engaging activities and resources which reduce barriers to learning
- Assisting with the processing of Access and Learning team bookings, producing accurate timetables for school activities and other events
What we are looking for in our Access & Learning Assistant (Digital):
- Experience of delivering formal or informal learning activities
- Experience of working with children
- Knowledge of / interest in the history and current role of the RAF
- Knowledge of current H&S regulation including Safeguarding
- Pro-actively and positively contributes to the work of the whole team, in a way that leads to the successful delivery of individual and/or team targets, objectives and activities
- Experience of working with learners of all ages
- First Aid qualification
- Experience of working with volunteer
- Photo and video editing skills
Closing date for applications: 21st May 2024 at 12pm
Interviews will take place on: 5th June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Operations Site Manager role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
We have an opportunity available for a Business and Development Relationship Manager to join our Business Development team. As Business and Development Relationship Manager, your key focus will be to have a direct impact upon the growth and success of the business through the strategic contribution to service development and new business development.
This role will be home based with regular travel across the Midland and South of England region. You will be required to attend at Head Office (based in Warrington, Cheshire) for monthly team meetings, supervisions and as and when required. Salary £57,742 per annum. Contract of 39 hours per week.
Responsibilities will include:
- Developing and growing the customer base across the region, establishing, and maintaining key strategic partnerships with commissioners, ICBs, housing providers and other stakeholders.
- Revenue targets and relevant KPIs are delivered across the region whilst ensuring service sustainability is maintained.
- Establishing demand needs within the local areas whilst supporting with new developments, with interests in LD & MH Services.
- The ability to develop high-level reports and briefings, managing complex data and information to provide concise recommendations and detailed action plans.
For this role you will need to be able to work independently and work with the wider business development team on competitive bids and tendering across the region. We are seeking someone who is willing to lend a helping hand and constantly looking for ways to improve process. You will need to have patience, an understanding nature and active listening skills. If you are someone who welcomes challenges and actively seeks opportunities to enhance your skills then we would like to hear from you.
Qualifications
Candidates must have a relevant qualification in Business management, or be willing to work towards. Extensive experience of successful sales/negotiation within a health and social care context is essential this for this role. Strong organisational and time management skills are required. You will need to be someone who is unafraid to take risks, try new approaches, and continuously seek improvement.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Key Dates:
- Closing date for applications is 17th May at 5pm.
- Informal interviews will be held virtually on 24th May.
- Formal interviews will take place on 07th June at Warrington Head Office.