Advice, Information unpaid Jobs

Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?

We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support flexible working, with hybrid working for all staff.

Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

This role is a fixed term maternity cover role for 9 months (with possible extension).

please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full Time

Fixed Term until 31 March 2025

Leeds Media Centre - Travel across Bradford

Ref SOW-242

Are you a proactive, compassionate and collaborative individual with a proven record of working and engaging positively with people who have a history of social exclusion, youth offending or other vulnerable groups?  Do you have strong experience of providing support, advice and advocacy and the ability to assess client’s needs? 

If so, St Giles has an exciting opportunity for a talented individual to join us an Assertive Outreach Worker, where you will work as part of a high-quality and client-focused team that oversees a vital lived experience-led project that works across Bradford. 

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this key role
Our successful candidate will assess referred clients, with reference to St Giles Trust assessment practices, and produce support and risk management plans based on these assessments, promoting inter-agency collaboration in the assessment and planning process.  You will be expected to deliver a holistic support service, working independently or with colleagues as the situation dictates, providing practical help such as social and housing support, education, training and employment options, benefits work and debt advice. 

We will also rely on you to develop and maintain relationships with referral agencies, ensuring a steady flow of appropriate referrals onto the scheme, and with regional agencies, including police and social services.  Closing cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for on-going support and agencies that can be used if serious problems develop in the future, is also an essential aspect of this role. 

What we are looking for

• To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Bradford.
• Experience in negotiation with partner agencies to establish links to further aims of the project.
• Experience of engaging successfully with people with challenging or complex needs.
• To have a relevant qualification to a good standard, or be working towards one.
• Sound knowledge of ‘County Lines’ and the Government’s Prevent programme .
• Knowledge of services for offenders and patterns of offending in Leeds borough/s.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
• A flexible, collaborative and professional approach to your work. 

Please note this role requires an Enhanced Adult and Children DBS with Children Barred list.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. 

Closing date:  11 p.m.  21 May 2024        

Interview date: 28 May 2024 Leeds Media Centre    
   

Ref ACA-242

Are you a highly organised, proactive and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you looking for an exciting new career opportunity?

If so, join St Giles as an Accommodation Adviser where you will provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.

About St Giles 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role
As our Accommodation Adviser, you will complete an Initial Needs Assessment (INA) with each service user using a strength-based approached within agreed contractual timeframes, before assessing need and risk, alert to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. 

You will contribute to the design and delivery of an effective and solution-focused accommodation plan and advise and support service users to achieve successful outcomes utilising your specialist housing knowledge and a comprehensive understanding of accommodation and local service provision. You will also be expected to maintain and build new relationships with social and private housing providers and within the criminal justice sector, voluntary and statutory agencies. Monitoring progress and recording on digital systems is also a key duty.

What we are looking for:

• Relevant housing qualification or extensive experience
• Strong experience of working as a key part of a high-performing team 
• Experience of using digital technology and of providing evidence for external audit purposes
• Knowledge of the main issues affecting homelessness and rehabilitation of offenders
• A sound understanding of how staff with lived experience can provide additional value
• Outstanding interpersonal, relationship-building and communication skills, both verbal and written 
• A collaborative, flexible and professional approach to your work.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. 

Closing date: 11 p.m. on 19 May 2024       

Interview date: 30 May 2024 Leeds Media Centre        

About Us 

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Regional Programme Advisor will contribute to the fulfilment of MSI’s mission by providing support to two key country programmes (Sierra Leone and Democratic Republic of Congo), facilitating effective project and grant management, financial and narrative donor reporting and compliance and contributing to the development of strategies to improve capacity and delivery in our programmes. This role requires French and English fluency.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• Professional proficiency in written and spoken French and English.
• Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
• Excellent verbal and written communication skills and ability to organise and present information in a compelling way.
• Ability to design, implement and monitor effective project management, including a solid understanding of donor budget management.
• Understanding of, and ability to write and edit donor proposals and reports.
• Ability to design, implement and monitor effective project management
• Ability to work well with others in a team environment and across disciplines and cultures
• Excellent influencing and negotiating skills
• Ability to work proactively, with an enthusiastic, positive and determined mind-set.
• Ability to manage a heavy and fluctuating workload as well as competing priorities and remain calm under pressure.

To perform this role, it is essential that you have the following experience:

• Demonstrated administrative, finance and programme management experience.
• Experience of working in an overseas location, preferably a developing country (desirable)
• Knowledge of donor regulations, policies and procedures.
• A knowledge of reproductive health care (desirable)
• Understanding of, and ability to write and edit donor reports and/or proposals

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

Formal education/qualification

• Educated to Degree level or equivalent.
• Post-graduate qualification in public health, international development, public management or related field (desirable).
• Professional proficiency in written and spoken French and English

For this role, we’re looking for an individual who is:

• Committed to the protection of team members and clients, with a focus on vulnerable groups
• Able to role-model inclusive and culturally sensitive attitudes and behaviours
• Ability to manage a heavy and fluctuating workload. Results orientated
• Demonstrates MSI team member behaviours
• Pro MSI philosophy of social enterprise and cost recovery
• Pro choice

For more information about the role, please view the job description and person specification on our website.

Location: London Support Office (hybrid working) or where any MSI country programme operates.

Full-time: 35 hours a week, Monday to Friday (UK contracted hours).

Contract type: Permanent

Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.

Salary band: BG 7

Please see the job description on our website.

Closing date: 20th May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with first level NMC registration, who has a highly specialised knowledge of Parkinson’s, and recent experience of supporting a wide range of people with Parkinson’s from diagnosis to end of life within health and social care settings. 

About the role 

You’ll provide expert nursing advice, support and information on Parkinson’s and related conditions to people contacting Parkinson’s UK national helpline. 

You’ll empower people affected by Parkinson’s, their families, friends and carers to live lives that are as fulfilling as possible whatever that means to them; and that they feel able to take an active role in their treatment and become their own advocate in health and life, wherever possible.

What you’ll do:

• Provide expert telephone nursing advice, support and information on Parkinson’s, signposting clients to appropriate internal and external resources as necessary.

• Develop and update professional knowledge of all aspects of Parkinson’s and Parkinsonism to ensure that the information and advice provided is accurate and based on best available evidence.

• Undertake national helpline work to ensure cover across the helpline’s working hours and in line with guidance and as part of a dedicated team.

• Maintain your own knowledge of the work of the charity and other health and social care providers.

What you’ll bring:

• Ability to provide information on Parkinson’s medications without prescribing or recommending specific drugs. 

• Knowledge of the importance of raising safeguarding concerns.

• Experience of providing telephone support, including use of active listening and questioning skills, and demonstrable digital competence, including online case management systems

• Ability to cope with challenging or emotional situations and/or people. 

• Able to work collaboratively and in partnership with others. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The successful candidate will be required to: 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

• Provide occasional cover on Saturdays and/or Bank holidays

We are also ideally looking for someone who can work every Friday - but this is not mandatory and please still apply if this wouldn’t suit you. 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.

Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.

You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.

We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.

This role is about;

• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);

• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;

• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;

• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and

• helping to ensure the charity continues to understand the developing needs of its Members.

Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.

All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.

You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.

The selection process:

• Applications close: Sunday 19th May 2024

• Long-listing:

• Selection Task sent to Long-Listed candidates: Wednesday 22nd May

• Deadline for return of Selection Task: Sunday 29th May

• Short-Listing

• Online Interviews (via MS Teams): Friday 7th June

As you can see above, if you are shortlisted, you will be sent a selection task.

This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.

The Intention of engaging with this community will be to:

• Raise awareness of The Ripple Pond and its services with this community.

• Increase our understanding of this community’s needs.

• Increase the charity's Membership (service users) from this community.

We wish you luck in your application

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

You will work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Since 1991, MASH has been at the forefront of supporting women in and around Greater Manchester who are, have been or may start sex working and who are facing multiple disadvantage. We were founded as a social justice organisation, starting out as a grassroots, community led response to the HIV/AIDS crisis and we have continued to support women at the sharpest end of inequalities ever since.

Whilst the nature of sex work, the context in which we operate and the support we provide has changed dramatically over the last thirty years, one thing has remained constant: MASH continues to be a haven for some of the most marginalised women in Greater Manchester –  women who fall through the gaps, are under served by mainstream services and face stigma, discrimination and multiple barriers to accessing the support they need. At MASH, we meet each woman where they are at and stay with them for as long as it takes for them to get to where they want to be. Crucially, our support is gender and trauma informed and responsive and we bring decades of experience of appropriately supporting women in ways which work for them.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 20th May 2024

Interviews: Friday 24th May 2024

For further information and an application pack please visit our website via the apply button

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

ABOUT THE ROLE

We have an exciting opportunity for a Head of Compliance, Risk and Audit to join the wider Compliance, Audit and Risk team at SIG! You will have the overall responsibility of keeping participants, residents, and staff safe. The team manages the development, monitoring, and reporting of several areas including but not limited to accidents, incidents, and near misses (AINMs), safety reviews, safeguarding, whistleblowing, complaints, policy and procedure, health and safety, internal audit, business continuity planning and data protection.

As The Head of Compliance, Risk and Audit, you are the lynchpin of the wider team, linking strategic vision with solid and accountable implementation. You will be responsible for developing the team in the broad space of compliance as well as in their own areas of specialism, ensuring that a transparent and accountable compliance framework is implemented and embedded in line with regulatory and legislative change.

Working Pattern: 37.5 hours per week, Monday to Friday. At least 2 days per week in central office (Islington) and our services which are in and around London, Brighton & Hove, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool.
The additional 3 days can be worked from home. You may at times be required to visit a service more than 2 times within a week. 

Our Central Office is based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for someone who is methodical and detail oriented in their approach, who is a compassionate leader, able to set an example of our values (Ambition, Empowerment, Transparency, Inclusivity). You will have an in-depth and broad knowledge of all areas of compliance, with a background in health, social care or housing. You will be required to have excellent report writing skills, with the ability to coach and support others, able to influence a process led culture in respect to your area, and a keen interest in continuous improvement of services and a positive safety culture!

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management and leadership throughout employee lifecycle this includes; Recruitment, Onboarding, Inductions, training, support and supervision, relations, wellbeing support, and other areas.
• Formalise Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) to monitor objectives.
• Provide both line management and professional consulting using best available forums and mechanisms, including meetings, support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
• Deputise for the Director as required.

Safeguarding, Audit, and Compliance

• Oversee the compliance audits across departments and services, providing support, and follow up with operational teams on a regular basis.
• Oversee the Safeguarding infrastructure, deputising for the designated safeguarding lead (DSL) as necessary. Oversee complaints and other processes and develop these to ensure they are safe, fair, equitable, and fit for purpose.
• Support services with commissioner led quality assurance framework (QAF) inspections and those registered with the CQC to maintain their portfolios and ensure they are ready for inspection at any time to retain their registrations.
• Promote and support a positive whistleblowing culture, assist Champions, People and Culture, managers and the audit and compliance team on concerns raised and ensuring the whistleblower is protected.

Reporting and Analysis

• Attend and develop AINMs review meetings for maximum impact in terms of positive safety culture. Ensure the lessons learned from AINMs reviews, safety reviews, and safeguarding concerns are shared and feedback loops are closed.
• Review the collation and analysis of AINMs and Safeguarding alerts, developing the Audit and Compliance team, as well as other operational teams in reflection and root cause analysis

Data Protection

• Monitor the use of external data protection and compliance partners to ensure we maintain ICO requirements and maintain our Data Security Protection Toolkit Certification.
• Monitor and ensure integrity in document control, policy, and procedures as they are developed, reviewed, and published.
• Understand and support an Information Security infrastructure alongside additional teams in the organisation and support Managers and teams with training and challenges where necessary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to JDPS attached for more info

KEY CRITERIA

What we are looking for:

• Proven experience in complaints and incident handling, safeguarding, data protection, and audits
• Proven experience in governance systems and structures which can include auditing, risk management, investigations, complaint handling, policy, procedure, and report writing
• Experience and/or ability to coach, develop, and manage direct reports
• Background in health, social care, criminal justice, and/or supported housing systems
• IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
• Adequate understanding of the importance and mechanics of document control and writing policy and procedure
• Working knowledge of health and safety processes and procedures
• Ability to write reports in a clear, readable format

What we would like, but not essential:

• Knowledge of the ISO9001 QMS System

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Join us!

Contact a Family is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Your role:

This a front-line role, delivering a family support service in person in Lambeth. The successful candidate will be based  in our offices in Lambeth.  Much of the work will involve outreach and delivery in Early Years settings, child development centres and nurseries throughout Lambeth. The role will involve working closely with the Lambeth Early Years Specialists Health Visitors and Paediatricians.  The role will involve planning and organising workshops and information sessions, drop-in sessions and ongoing family case work.  

You will provide an advice, information and guidance service to parents of very young children aged 0-2years,

You will assess families' needs and plan actions with parents' participation as per their needs. You will encourage parent carers' empowerment and involvement.

 What we are looking for:

• Experience of working with and supporting families who have disabled children, and in particular, working with families who have disabled children aged 0-2 years
• Good communication responsive to the needs of families of very young children who may be facing uncertainty and challenges at the beginning of understanding their child’s additional needs
• Good organisational and administrative skills
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. leisure provision, education, respite care.
• Knowledge of issues relating to maximising income, tackling debt and budgeting, accessing financial support, tax credits and other financial issues.
• Good communication, time management and networking skills.

To Apply:

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

Important dates:

Closing date: 12pm on Monday 20 May 2024
Interview date: Wednesday 22 May 2024

The Refugee & Migrant Services Caseworker will join the Refugee & Migrant Services Support Team, who work alongside our ESOL team and volunteers to meet clients’ needs as directed by the R&MS Team Leader.  The post is based at our offices in Bedford but will involve some local travel to deliver support and home appointments.  Our team deliver a number of services, including:

• Welcoming and providing holistic integration support to resettled refugee families, empowering them to live independently with less support as time goes on.
•  Providing vulnerable migrants with high quality information and advice, empowering them to make well-informed choices.
•  Providing supported accommodation for people who have been refused asylum.

MAIN DUTIES AND RESPONSIBILITIES

• Building trust and maintaining positive working relationships with all clients, external agencies and other areas of KAP.
• Systematic recording of all notes and actions related to client support, maintaining up-to-date risk assessments and support plans using our case management system.
• Fulfilling funders’ & commissioners’ reporting requirements; generating statistics, case studies and keeping detailed records.
• Meeting resettled families at the airport and bringing them to their new homes.
• Ensuring clients understand their rights and responsibilities regarding their accommodation, supporting them to fulfil these.
• Supporting clients through advocacy to access; health & wellbeing services, welfare benefits, housing, immigration advice, community events, education, training, volunteering and paid work.
• Assisting resettled families’ children to access education and ensuring appropriate support is in place for them.
• Provide advice and support to resettled families through home appointments in Bedfordshire.
• Provide advice and support to clients both remotely and at in-person meetings

ADDITIONAL DUTIES & RESPONSIBILITIES

• Maintaining working practices that reflect the overall ethos and vision of KAP, including following our policies, procedures and code of conduct. 
• Respecting and supporting the whole KAP staff team, contractors and volunteers.
• Taking responsibility for your own workload and your own personal development.
• To actively participate in supervision sessions (1-2-1s, team meetings and annual reviews).
• Attending and being involved in team meetings, training, prayer / worship times and social activities, as well as all personal development meetings, including supervisions and mentor sessions.
• This role may require working occasional evenings and weekends.

In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of King's Arms Project.

Last year we saw a 133% growth in the numbers of young people facing homelessness coming through our doors. Now, nearly half of them are - or recently have been - sleeping rough and with the numbers of young rough sleepers in the capital growing at an alarming rate, New Horizon Youth Centre has had to take decisive action to unlock support and housing for this group. The Head of Services - Rough Sleeping is a brand-new role for the organisation and will lead on developing a new internal strategy for young people facing rough sleeping, as well as holding operational oversight of our established youth-specific street outreach function and emergency accommodation hub, both of which are unique in London. You will need to be strategic in approach and an excellent relationship builder. You will act as our lead colleague on relationships with the Greater London Authority and London Councils’ rough sleeping teams, working with them to ensure our learning and insights inform policy and ultimately open up access to emergency support for those under 25. Alongside this you will need a keen eye for operational detail, have experience of delivering homelessness services, and be passionate about piloting new solutions to prevent homelessness among young people. More than anything you will need to champion what young people can achieve, be committed to collaborating with others and determined to find a way. 

For more information and Person Specification, please see our Job Pack attached. 

Salary: £46,800 - £52,000

Closing Date: 10am, 29/05/2024

Aside from the 50+ young people we see every day at our day centre, New Horizon’s Outreach service also works with young people on the streets and in the community. The team works pan London to deliver a unique, youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe whilst encouraging them to access the day centre to benefit from the wide range of services we offer. The Outreach Worker will work as part of Rough Sleeping Team to deliver at least two street outreach shifts per week and transitional casework to young people facing rough sleeping. You will need to be willing to work early mornings and late evenings, to travel across London to identify young people who need our support, and to work flexibly to respond to evolving needs. The ideal candidate will bring energy, creativity and a keen eye for detail. This is an exciting time to join the team as we look to refine our offer and pilot new solutions to rough sleeping. 

For more information and Person Specifications, please see our Job Pack attached. 

Salary:  £31,200 - £34,736

Application Closing Date: 10am, 31/05/2024

We’re recruiting a Job Retention Specialist  to work with our businesses and employees to support work-place retention and develop healthier/more productive work practices.

Our Job Retention team accept self-referrals from people whose mental health is impacting them at work and who have either support from Devon Partnership Trust IPS service or who have spoken with their GP about their mental health. We offer a service to people who live within the Torbay, Teignbridge, and the South Hams area. Devon Partnership Trust staff Devon wide can also access our confidential Job Retention Service.  You’ll need to be a proactive coach who is able to ensure that customers receive timely and efficient support that meets their individual needs.  You’ll need to have drive, determination and motivation to encourage and inspire and have a naturally creative and empathetic nature.

This is a pivotal role in supporting our clients, so our ideal candidate must be able to build strong relationships to bring clarity and understanding to offer practical advice and guidance to support and encourage.  You’ll need to be able demonstrate effective coaching and mentoring skills, have the ability to build rapport and engage with individuals from a wide variety of backgrounds and experiences.  We’re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers engage.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range  £26,000 to  £29,545  p.a.(dependent on experience) with these great benefits:

•  25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
•  2 Volunteer Days
•  Company Pension Scheme - 5% Employee 5% Employer
•  Health Insurance Allowance
•  Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
•  Annual Salary Review
•  Enhanced Maternity/Adoption and Paternity Pay Arrangements
•  Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
•  Refer a Friend Scheme

Interested? There’s an easy to apply route below to upload your CV! 
If you need any further information, talk to our experienced Internal Recruitment Team on 01702  208282.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our own employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned

Location:   Torbay with occasional travel within North Devon

Hours: 37 hours a week.  Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 16 May 2024
Contract: FTC 11 Months
 

Key Responsibilities

• Complete a holistic assessment with individuals to establish their employment needs.
• Be able to offer short-term advice and guidance in relation to a work situation.  
• Engage with employers to support both them and their employees, provided the employer takes up this offer. 
• Facilitate group sessions with employers and their employees as and when required.
• Provide accompaniment to Occupational Health appointments; employment meetings; oversee reasonable adjustments and phased return to work; subject to agreement from all parties.
• Support or provide information for individuals to complete an employment WRAP (Wellness Recovery Action Plan), which may be shared with their employer.  
• Develop relationships with multiple agencies and partners to provide holistic approaches to support individuals e.g. NHS mental health/wellbeing, services and with participant consent undertake case conferences with external agencies to jointly optimise support packages.
• Work within Pluss and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. 

For full job description follow the link Job Retention Specialist
 

Skills and Experience

Essential

• Knowledge of the benefits of positive work-place retention and the ability to promote this to employers and individuals. 
• Experience of working with people who may have or be experiencing mental health problems.
• Knowledge of mental health conditions
• Knowledge of caseload management
• Knowledge of reasonable workplace adjustments
• GCSE or equivalent in English and Maths at grade ‘C’ or above or equivalent qualification or experience
• Experience of working with people with multiple and complex needs, including health conditions and disabilities

Additional Information

PLUSS part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles.  The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities.

Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way.  Our full policy statement of “Ex-Offenders” can be found on our website under “About us”

Pluss  is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.