Advocacy Jobs
Generalist Adviser
Are you interested in working for a local charity providing advice to the most vulnerable and marginalised groups across Greenwich. If so we are interested in hearing from you. Please download and submit the application pack from our website, we will not accept CV's as a valid application
The Greenwich Citizens Advice office is located in Woolwich, Greenwich. The role involves advising people face to face at our Woolwich office, at outreach venues across the Borough, by telephone, email and virtually. There is the right to request some home working, once the staff have passed their probationary period. There is also a flexitime policy in place.
You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives
Location: This is a hybrid role between in-office/ home working. There is expectation to be physically present in office 60% working week, on average.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our services are delivered between 8am – 6pm. Postholders will be expected to actively contribute to service delivery rotas between these times.
Our Welfare Benefits team provide an excellent advice service across a number of channels and locations and under a number of different funding streams.
The Welfare Benefits Supervisor will have a detailed understanding of Welfare Benefits advice in order to provide detailed technical support to the Welfare Benefits team and other teams within CABB. There will also be some requirement to provide direct advice to clients.
The Welfare Benefits Supervisor will undertake the following responsibilities:
- Ensure high quality advice by actively listening to/ shadowing advice sessions and conducting independent file reviews,
- Develop team expertise in line with individual training plans and supervisions,
- Provide training and support to develop members of staff,
- Work towards, and maintain technical supervisor standards through a structured training plan,
- Actively contribute to the working of the Welfare Benefit team with solutions and ideas to support the running of the team,
- 8 of 14
- Work with partner organisations to promote the CABB service.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional manner.
You will liaise with contacts across various agencies to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.
Closing date is Monday 7th October 2024, 10:00am
Interviews will be held Monday 14th October 2024
CV and Cover Letter Apply Accepted
Applications received after the closing date & time, will not be considered.
Location: This is an in-office based role working across Bury & Bolton, with some outreach delivery.
After initial training, 25% home working option, dependent on business need.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting on individuals and families; many of whom are making tough choices whether to eat or heat.
The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.
Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.
The postholder will have:
- Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.
- Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
Closing Date – Monday 7th October 2024, 10:00am
Interview Date – Week beginning Monday 14th October 2024. The interview will contain an assessment
Applications received after the closing date & time, will not be considered.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our services are delivered between 8am – 6pm. Postholders will be expected to actively contribute to service delivery rotas between these times.
Our Money Advice team provide a professional Money Advice service, which enables clients to look at income maximisation, budget planning, enforcement options open to their creditors and to find a solution for their debts
The Money Advice Supervisor will have a detailed understanding of the money advice system and funder requirements. You will be required to work across all advice channels including digital, face to face and telephone. You will also be expected to provide technical support to our Money Advice team.
The Money Advice Supervisor will undertake the following additional responsibilities:
- Ensure high quality advice by actively listening to/ shadowing advice sessions and file reviews.
- Develop team expertise in line with individual training plans and supervision
- Work towards, and maintain technical supervisor standards
- Support and actively contribute to the coordination of service delivery rotas.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.
You will liaise with contacts across various agencies to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to complete budget plans to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
Closing date is Monday 7th October 2024, 10:00am.
Interviews will be held the week beginning Monday 14th October 2024. The interview will contain an assessment.
Applications received after the closing date & time, will not be considered.
Job Title: Clinical Quality Administrator
Job Type: Permanent
Hours: Part-time 21 hours per week (0.6wte)
Salary: £26,012 - £27,935 FTE per annum pro-rata (£15,607.20 - £16,761 for 0.6wte)
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
The Clinical Quality (CQ) programme and the Clinical Effectiveness Unit (CEU) at the FSRH develop a range of evidenced-based clinical guidance and standards documents and respond to evidence enquiries. The Faculty’s Clinical Quality portfolio includes the running of the Clinical Quality Board and its sub-committees: the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the Research Group.
Can you help us?
We are seeking an experienced administrator to join the team supporting the work of the Clinical Quality portfolio and its four committees. Specifically, the postholder will provide support to the running of the Clinical Quality Board, the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the SRH Research Group.
As part of the team the postholder will work closely with the Vice President and Director of Clinical Quality, the FSRH Clinical Quality Committee Chairs and members, as well as wider clinical experts and stakeholders. Key duties will include co-ordinating the work of the committees including liaising with the Chairs to plan the agendas, tracking and managing actions and taking notes. The postholder will also help facilitate the process of developing and publishing clinical standards.
The role:
Administrative and planning support
• Maintain filing systems, preparing and checking documents, ensuring that their presentation meets requirements.
• Maintaining databases, spreadsheets and other records systems, contribute to tracking of progress ensuring deadlines are met.
• Servicing meetings, including arranging teleconferencing facilities, travel, preparing agendas and papers, minute taking, liaising with attendees and ensuring timely distribution of papers across the four committees in the clinical quality portfolio.
• Supporting the dissemination of FSRH standards including developing lists of stakeholders to distribute each new standard.
• Providing efficient and effective administrative support to CQ including the Vice President and Director of Clinical Quality.
• Supporting the recruitment process for Guideline Development Group members.
• Support the process of consultation on clinical standards and guidelines including maintaining stakeholder databases.
• Checking that the relevant paperwork for projects and committee meetings has been received, chasing for contributions as appropriate.
• Escalating risks and issues as they arise.
Communication
• Liaising with other FSRH teams and committee members regarding smooth running of committee meetings.
• Supporting liaison with external organisations and FSRH staff on matters relating to the work of CQ.
• Maintaining effective, co-operative working relationships with external stakeholders, committee members and staff members within FSRH.
• Responding to written and verbal enquiries from a range of external organisations, ensuring these are handled appropriately and forwarded as necessary to the appropriate person/team.
• Liaising with the web team to ensure that documents are loaded onto the FSRH website, and that information on the website is accurate.
• Liaising with the FSRH External Affairs and Events teams for the smooth running of webinars and conferences relating to the work of the CQ team.
• Any other duties considered necessary for the role.
You will be:
• Educated to A Level standard or equivalent skills demonstrated
• Organised with a logical approach to tasks
• Willing to learn about SRH and clinical quality
You will have:
• Excellent Microsoft Office skills in particular knowledge of Office 365
• Excellent communication skills, both written and verbal
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly
• Strong attention to detail and is thorough in error-checking work
• High standards of numeracy and literacy
• Good stakeholder and interpersonal skills across a range of professionals and levels within an organisation
• Ability to work under your own direction
• Previous experience working with committees including agenda setting, minute taking and tracking actions
Experience of the following is advantageous but not essential:
• Knowledge or experience of working in the NHS or in a clinical setting
• Website editing
• Using project and planning systems
We will offer you:
25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
Birthday leave
Flexible working culture
Pension and life assurance scheme:
10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
Employee Assistance Programme (EAP)
Employee discounts portal
Interest free season ticket travel loans
Volunteer Leave
Enhanced maternity, paternity & adoption pay
Access to an employee discount scheme across 100’s of UK retailers
A free hot lunch on Thursdays when in the office
To Apply
A full job description can be found on our website.
Please send your CV and 1 page covering letter outlining your key experience.
Deadline for applications is 7 October 2024
Interviews are likely to take place on 21 October 24
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
About the Role
Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.
Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.
The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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27 days annual leave plus bank holidays
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Hybrid Working Scheme
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Interest free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity and adoption leave pay
CIEH is seeking to encourage a culture of governance that promotes openness, transparency, integrity, values diversity, is compliant, accountable and responsive.
The Governance Advisor will:
- Advise CIEH's Board and Committees in line with the governance framework and statutory and regulatory requirements.
- Provide high quality, professional governance services as well as support successful AGMs and elections.
- Work across a full range of governance activities, leading on identifying and delivering opportunities to improve the effectiveness and efficiency of our governance.
- Provide support for fitness to practice cases and act as hearing co-ordinator to fitness to practice panels.
The contract will be for a period of 3 years, commencing January 2025. As such, the salary noted above does not apply, fees will be agreed as part of the Invitation To Tender (ITT) process. Further details of the ITT Governance Advisor role, including how to apply, can be found in Application resources section below.
The client requests no contact from agencies or media sales.
Location: Hybrid- from any one of our services (High Wycombe, Aylesbury, Chesham, Buckingham) and home working
Travel: Between our offices and to and from community/ fundraising events. A drivers licence and access to a car is essential for this role. Travel expenses will be paid from your designated place of work.
Role Outline
This new role for Citizens Advice Bucks provides a great opportunity for someone to join our supportive fundraising team at an exciting time when we look to expand the way in which we engage our local community and fundraise. The role will work with colleagues across the charity including our Communications team. will play a key role in raising awareness of Citizens Advice Bucks in the County, engaging with existing and new supporters/partners through a variety of community and fundraising events.
Helping the fundraising team attract new supporters, take care of existing ones, managing our community events, challenge events, individual and regular giving and small grants income streams and explore new fundraising opportunities.
Working with our Comms team to design exciting and relevant materials and social media content to promote community events and fundraising opportunities.
About Citizens advice Bucks
As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity. Each year thousands of people come to us for free impartial advice on the challenges they face including; debt, benefits, housing, food poverty, energy bills, matrimonial issues and so much more.
We know in times of crisis, having access to reliable support and guidance can make all the difference and
our highly skilled staff and volunteers help us do that. Last year they:
- Helped 7,518 clients with 34,928 issues.
- Engaged in 1,203 webchats.
- Answered 4,450 calls of which 502 were to the food crisis line.
- Had 3,631 in person conversations leading to 972 client appointments.
- Helped clients gain additional income worth £2.5million
Together, we hope to build a more promising future for people in Bucks!
Why work for us
You will be joining a supportive team of over 50 staff and around 80 volunteers all determined to do our best for our clients. Our core values are that we are client-centered, friendly, kind, professional and that we respect our clients, ourselves and each other.
As a paid member of our team some of the benefits you will receive include:
- 25 days leave plus statutory bank holiday (pro rata per year for part time roles)
- Travel expenses paid when working away from your contracted office
- Generous employer pension contribution
- A company that is committed to its employees, valuing their knowledge, creativity and flexibility
- Ongoing personal training and development
- The chance to work with amazing people and a nationally recognised charity
- Access to our Employee Assistance Programme, Health Assured and Mental Health First Aiders.
Citizens Advice Bucks is an equal opportunities employer. We actively celebrate diversity, promote equality
and challenge discrimination.
How to apply
If you feel you have the desire, enthusiasm and skills for this role and are interested in joining us as we embark on our new fundraising journey, you can apply by sending a cover letter (no more than 2 A4 pages) detailing why and how you feel you are a good match for this role, demonstrating how your experience matches the job description and person specification.
Please send this across along with a copy of your current CV, you can find the email on our vacancy page via the Apply button.
If, after review we agree that the role is indeed a suitable match we will be in contact to arrange an interview. The interview process will enable us to understand a little more about you, your experience and why you wish to work for us. It will also provide you with an opportunity to meet the team and ask us any questions you may have.
The deadline for applications is the 30th of September, we will contact applicants in the first week of October to let you know the outcome of your application and invite you for interview, if successful.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker.
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they support? Welcome to Richmond Fellowship’s Holder House as a Casual Recovery Worker.
Holder House is a mental health, CQC Registered Residential Care Home, working to a recovery model. We have been operating in the area for over 20 years and offer a staffed service to our residents aged 18 and upwards. We operate a vibrant environment which celebrates every member of the household. We balance the needs of the individuals, the community and the service itself, to create a safe home for everyone. We provide people with a safe place to belong, leading group activities, cooking house meals with residents and dispensing medication. We know that recovery can look and feel very different to each and every one of us.
But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Recovery Workers ensure our residents are at the heart of everything we do. They are responsible for inspiring the people who use our services to lead their own recovery, while maintaining their tenancy and independence in the community.
That’s where you come in - like us, you are keen to break down the stigma of mental health.
No relevant experience or qualifications are required, as full training will be provided. The right personal qualities, however, are essential. This will include your caring, flexible, creative and compassionate nature and your enthusiasm for helping others. You’ll thrive under pressure, be happy to work both independently and within a team and know how to connect with people at all levels and really enjoy helping others. One thing’s for sure ‐ you will have every chance to shine. So, get inspired and take the first steps towards a more fulfilling career today.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're looking for a dedicated Bereavement Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in delivering trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)
- An extra day off for your birthday to take whenever you choose
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- Ongoing support and clinical supervision
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We are looking for dedicated, adaptable and empathic people with a background in providing high-quality emotional support and advocacy. Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area.
Specifically seeking candidates that have:
- A full clean UK driving licence, with your own vehicle and a willingness to use it for work purposes (travel expenses will be reimbursed)
- Located in the Devon and Cornwall area. You will support service users through their preferred communication method, which may be via Teams or telephone and there will be some face-to-face meetings with clients in their own home or safe meeting place
- Experience of frontline care for people in crisis with acute vulnerabilities and risks (desirable but not essential)
- Comprehensive understanding of the processes involved in the criminal justice system (desirable but not essential)
- Research and advocacy skills – you will reach out to other organisations to support your cases where required
- Significant resilience, and willingness to be professionally developed and clinically supervised
We are interested in receiving applications, not to the exclusion of others, from candidates with experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury.
If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.
About the team and how we work
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it.
So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
We do not accept applications from serious traffic offenders due to the nature of our work. Candidates will be asked to disclose any unspent points at interview. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Everyone wants to make a difference right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to work with WECIL’s Voice and Activism team to impact societal change for Disabled people.
We are looking for a self-motivated and passionate individual, someone with strong personal values and a desire to make a difference to people’s lives.Experience in a participatory role with a strong understanding of coproduction is essential. If you have experience of working with Disabled people, leading groups and working to impact change this could be the role
for you! The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.
This role is open to anyone, however, if you have lived experience of disability, we are particularly interested in hearing from you.
WECIL is a leading Disabled People’s Organisation dedicated to promoting equality, independence, and inclusion for Disabled people.
The client requests no contact from agencies or media sales.
The Role
We have an exciting opportunity for a generalist adviser to join us. We are looking for someone who sees advice giving as a way of improving lives.
Reporting to the Operational Senior Manager you will join a team of advisers who deliver face to face, email and telephone advice and you will also have the opportunity to learn from our teams of specialists in debt, welfare benefits and housing.
This post will suit someone with wide ranging knowledge and experience developed in an advice agency. We pride ourselves on a holistic approach to advice giving with all our paid staff and volunteers committed to the highest quality provision for our clients within a supportive working environment that encourages self development, innovation and new ideas.
If you have experience in delivering generalist advice then we’d love to hear from you.
What we give our staff
We truly value our colleagues – and we show that in what we offer. We have a Family Friendly Policy that gives employees access to generous paid carers, maternity, paternity and adoption leave. We provide generous annual leave entitlement, a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST. We also offer great learning and development opportunities and an Employee assistance programme that provides access to free medical advice, counselling and legal advice from Irwin Mitchell solicitors.
Employee Benefits
- Employer pension 6%
- Employer Assistance Programme
- Holidays 28 days per year rising to 30 days ( pro rata)
How to apply
Please click on the apply button to be redirected to our website
Closing date: 20/09/23 at 9am
Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Lived Experience Facilitator - Service User Network (SUN)
Post no: 598
Working base: Mind BLMK - Luton Wellbeing Centre
Area covered: Bedfordshire and Luton (SUN offers a combination of online and face to face groups).
Hours: 21 hours per week. Monday – Friday (3 or 4 days to be negotiated)
Working pattern: Tuesdays 9.30am – 5.00pm (7 hours) Remaining 14 hours to be negotiated depending on service need (within the hours Monday – Friday, 9.30am – 5.00pm)
Contract: Permanent
Salary: £25,147.00 per annum FTE (£14,272.62 per annum Actual)
About the Service User Network (SUN)
The SUN is an open access model of community-based facilitated group peer support for people experiencing complex emotional needs associated with complex trauma and/or a diagnosis of ‘personality disorder’. The SUN aims to help people develop effective ways of coping, reduce emergencies and improve access to appropriate services.
Those accessing the SUN may or may not have a formal diagnosis of personality disorder. Group members will have experienced longstanding emotional difficulties, isolation and may demonstrate patterns of behaviour that may not be helpful in the longer term.
About the Role
Fundamental to creating empowerment and engagement in the SUN Project is the therapeutic community principle, that the effectiveness of the service depends upon engaging group members in the task of running, delivery, development and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the SUN model of peer support.
SUN Facilitators will have their own lived experience of complex emotional needs associated with a diagnosis of ‘personality disorder’ and will be able to demonstrate their recovery journey. They will work closely with mental health practitioners from ELFT (East London NHS Foundation Trust) to deliver regular Service User Network (SUN) groups in different community-based locations in Bedford, Central Bedfordshire or Luton. Full training in the SUN model, and weekly supervision by a Psychotherapist / Psychologist, will be provided for all team members.
Facilitators will work to develop and support the therapeutic community principle of the SUN model and the effectiveness of the service through engaging group members in the task of running, delivery, development, and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the model of peer support upon which the SUN groups are based.
SUN facilitators will have regular supervision and support in this role along with appropriate training.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Tuesday 17 September 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.