Dementia Advisor

Our support has been describes as life changing, and over 98% of everyone we support would recommend us. Be part of a charity that makes a real difference and apply to be part of our team.

Dementia Direct is an advisory service for people living with Dementia and their Carers.

You will provide practical support and advice pre and post diagnosis. You will connect those you support with resources, activities, groups and their community. The support you provide will sustain, as far as is possible, peoples’ independence, lifestyle and relationships.

We are looking for a friendly, caring and compassionate team player with a practical and solution focused approach to supporting people. Experience of working with people living with Dementia, their families and Carers will give you a distinct advantage.

The support you provide could be face to face in the individual’s home, over the telephone, virtually or in writing.

You will work with partners from other services, such as the Memory Service, GPs, health and social care, to build good working relationships and strong referral pathways.

You will have the opportunity to raise the profile of people living with Dementia their family and Carers by conducting outreach in the community and working with local organisations and community groups.

Main Duties

You will be a key source of support, ensuring the needs of people living with Dementia, their family and Carers are recognised and a plan put in place to meet them.

You will provide support that empowers Carers and people living with Dementia to access appropriate services including support in their local and wider community. Those you support will be enabled to overcome barriers to accessing support and will feel valued and included. Carers and people living with Dementia will be involved in the development and delivery of plans relating to their support.

You will take referrals from the wider community and colleagues from health and social care. You will work with Carers and people living with Dementia to enable them to maintain their independence, improve their wellbeing and help them to feel more in control of their lives. The support you provide will assist those living with Dementia to adjust positively to their condition and enable them to live well.

You will be part of a supportive and inclusive team that work together to ensure people living with Dementia and their Carers are valued, included, confident, listened to, independent and supported.

Key roles and responsibilities:

• Maintain and effectively manage a caseload providing structured, practical and solution focussed support with agreed outcomes, and signpost appropriately based on level of need.

• Be a key contact for people living with Dementia, their family and Carers.

• Take referrals for people living with Dementia, their family and Carers, carry out an assessment of need and develop individual support plans.

• Enable people living with Dementia, their family and Carers, to plan ahead, particularly in relation to money and legal matters and their wishes for their future welfare.

• Provide information in a timely manner in a format that suits individual needs.

• Work with volunteers to provide a befriending service for those living with Dementia.

• Deliver and develop Understanding Dementia training, for Carers to build an understanding of Dementia and coping strategies.

• Act on behalf of people living with Dementia, their family and Carers where necessary by making telephone calls, writing letters and attending meetings in order for them to access the appropriate services and support.

• Work with the Carers’ Support Service to provide wrap around support for Carers of people living with Dementia.

Working in and with the community:

• Promote positive attitudes in public services and in the local community by providing information and training to raise awareness of the impact of living with Dementia and help communities to increase their capacity to support people living with Dementia.

• Ensure that groups and individuals have access to information and support that is culturally appropriate. Proactively work to minimise the obstacles for those people living with Dementia, their family and Carers who find services difficult to access.

• Host Memory Cafés, support groups and other activities throughout North Lincolnshire working with volunteer resource, and ensure venues are accessible.

• Develop and maintain a good local knowledge of relevant services and groups and named key contacts.

Recording and monitoring:

• Review the progress of support plans ensuring movement towards achieving planned outcomes.

• Be responsible for ensuring all caseload and outreach data is recorded accurately and in line with policy and procedures. 

• Maintain confidentiality and work within Safeguarding standards.

• Undertake any other duties as required.

Application Deadline - 10am Monday 15th April

Interviews take place Friday 19th April.