Contract "Support Worker" Jobs in Flexible Location

Children’s Rights and Sport Specialist
£49,000 per annum pro rata
Fixed term, 10 - 12 months (Parental Leave cover)
Part home/Part office (London or Edinburgh) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

Join the UK Committee for UNICEF (UNICEF UK) as the Children’s Rights and Sport Specialist and be part of a small and dynamic team dedicated to embedding children’s rights in the world of sport.

You will play a key role in leading and implementing various parts of UNICEF UK’s children's rights and sport initiatives. This includes advocating for children's rights within the sports sector, focusing on: Scotland, esports, and Mega Sporting Events. You will also contribute to global projects related to children’s rights and sport, serving as a spokesperson for UNICEF UK externally.

You will bring prior experience in children’s rights within the sports industry or a related field. A solid grasp of the UN Guiding Principles on Business and Human Rights is also crucial. If you have led projects, influenced key stakeholders, possess exceptional communication skills and have a collaborative spirit, this role is tailor-made for you.

Don't miss this chance to make a meaningful impact and be a part of something truly special. Apply now and be a catalyst for change in the realm of children's rights and sport!

Act now and visit our website via the link, to apply online.

Closing date: 9am, Thursday 26 September 2024.

Interview date: Thursday 10 October 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools).

· outstanding training and learning opportunities and the support to flourish in your role.

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park and in the Mansfield Traquair Centre in Edinburgh.

· an open culture and workplace with colleagues who share our values, enjoy their work, and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world.

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and the Mansfield Traquair Centre in Edinburgh, and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Fixed term role that ends on 31 May 2025

Full and Part-Time roles available

Chester, Cheshire

Internally the job title will be Recovery & Connect Worker.

Many people are experiencing mental health issues and urgently need support. That’s where our new service and you come in. Join Richmond Fellowship as a Recovery and Connect Worker and you’ll play a vital role in helping individuals access the support services and opportunities they need to improve their quality of life and ensure that their mental health is improving.

Chester and Wirral pathway is a community-based project that will assist people in hospital ready for discharge home from mental health inpatient settings. Your role will be in supporting patients in various hospital settings to overcome the barriers to them leaving hospital. This will include being part of MDT meetings, housing and benefits support, utility reconnection, identifying housing and a package of 12-week support upon discharge from hospital. Ideally candidates will have good housing experience. This is an agile role that will require travel between hospitals and the community.

Your challenge will be to support individuals with complex mental health needs to feel in control of their care, access mental health support and other local opportunities and build their emotional resilience. You’ll manage a caseload of individuals with mental health concerns, formulating support plans and establishing positive relationships with a range of multidisciplinary organisations.

You’ll need a significant understanding of mental health issues and substantial experience of working within a mental health setting where you dealt with ‘high risk’ clients and managing resources effectively. A good understanding of recovery and coproduction is important too, as is a proven ability to lead, supervise and motivate staff and delegate work appropriately. Adept at managing conflicting demands and priorities on time, you have a flexible attitude to working hours and, above all, keen to be part of something new and worthwhile that will change lives.

This is a fixed term role that ends on 31 May 2025. We have two vacancies available – one full-time role for 37.5 hours a week and one part-tie role for 15 hours a week.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Fixed term contract until 15 March 2025

Lewisham

* Internally the job title will be Crisis Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Recovery Worker.

Crisis House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We signpost to local services and host awareness days that truly reflect the community we support to break down stigma and discrimination. Offering support 24/7 with a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.

This is fixed term role that ends on 15 March 2025 requiring the post holder to work 37.5 hours per week on shift patterns.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Peer Support Worker
Reference: 237
Responsible to: Peer Mentoring and Group Team Leader
Working hours: 37.5 per week
Contract: One Year Fixed Term (Subject to Contract Extension)
Rate of pay: £22,372 per annum |
Based: Herts Mind Wellbeing Centre closest to applicant’s home with Herts countywide travel for clients where required.

We are pleased to be able to offer an opportunity for another Peer Support Worker to join our thriving team.

About the Peer Support Services

Our Peer Support Service started 10 years ago, with 2 Wellbeing Centres offering this new service. Since then, we have seen our service grow and develop in ways we could not have imagined. This service is the key service most requested by people and we now offer Peer Support across all of our Wellbeing Centres across Hertfordshire.

Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values (this can be found on our website). These values form the ethos we work towards within our peer support team. These values also complement HMN’s values of Hope, Courage, Togetherness and Responsive, which form the basis of all the work we do as an organisation. 

About the Role

Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provide tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Having a lived experience of mental health issues or supporting someone who has is a key element to what makes this service so unique.

The Peer Support approach includes empathy, warmth, acceptance, authenticity and compassion. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.

To meet client need, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision.

Peer Support Workers will also provide support within our Peer Support Groups, Peer Support Learning Sets and Peer Support Academy when needed.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is Friday 18 October 2024 (by 12 noon).
Shortlisted Applicants will be notified of an interview date.
Please note: Due to high numbers of expected applicants, we may close this advert early.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically

About you
You will work closely alongside the refuges Team Leader and Service Manager to implement and deliver a trauma informed approach to refuge services. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice. 

CV’s will not be accepted.

Closing date: 10am, 30th September 2024
Interview date: 8th October 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Join our team and make a positive difference in the lives of Young Carers in Wandsworth. We are seeking a passionate individual to facilitate social activities, mental wellbeing workshops and Young Carer groups and provide one-to-one support. This role is crucial in enabling Young Carers to balance their responsibilities and take care of their mental and emotional wellbeing. By joining us, you will play a vital part in supporting these young individuals, helping them thrive and achieve their full potential.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

In this role you will support adults living with mental health difficulties by providing trauma informed relational peer support, nurturing relationships which are mutual, explorative and share power, helping people to overcome the distress they experience and achieve the goals which are important to them.

You will be responsible for a case load of individuals who you will support either face-to-face or via telephone, on a one-to-one or group basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care.

Due to the nature of the role, it requires applicants to have personal experience of mental distress to meet the job requirements.

You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. You will also be involved in the on-going development of Peer Support Worker practice across the Service, including things such as training programmes and evaluations.

Key Responsibilities

· Work as part of a multi-disciplinary team, accepting referrals from the MDT for individuals who are identified as benefiting from support. Managing and prioritising your caseload, in accordance with the needs, priorities and any urgent support required. 

·Engage empathically with visitors in distress, providing positive emotional and therapeutic support, predominantly face to face but occasionally via telephone.

· Co-create personalised support plans alongside individuals, exploring their health and wellbeing needs, to support them to navigate their experiences of distress.

· Manage client data appropriately, ensuring records are accurately kept in line with our policies and procedures.

·Work closely with the VCSE Service Coordinator to support the development of the service across the project.

Supporting Clients

· To establish supportive and respectful relationships with people using the LW service, informed by trauma informed practice and recovery orientated approaches. 

·To support those people using the LW service to identify their strengths, personal interests, and goals, drawing on your mutual resources as peers and utilising a range of recovery tools, techniques, and experiences.

To share own personal experiences with those you support when therapeutically appropriate.

· To support people using the LW service to identify and overcome fears and within a relationship of empathy, trust and honesty, challenge negative self-talk and self-stigmatisation

·use own initiative, personal experience, and job-related training in deciding on the approach and interventions required when supporting individuals assigned to you.

Service Delivery

· To work effectively as part of a multi-disciplinary team, contribute to team meetings and MDT meetings to ensure continuity of care for people and to ensure their safety.

· To work with colleagues to develop and facilitate therapeutic groupwork.

· To liaise with carers, other health professionals, statutory and voluntary agencies to enable the recovery needs of people using the service.

·To raise awareness of recovery language with all staff/partners by modelling positive strengths based, non-discriminatory, non-jargon, trauma informed language in all areas of work.

·To support other members of the multi-disciplinary team in promoting a recovery orientated environment and in identifying recovery focused activities facilitating the sharing of information/education as required.

· Provide referral partners with timely updates about the support provide to ensure the support and care individuals receive is delivered collaboratively and well-coordinated.

· To comply with all training requirements aligned to this role including mandatory training. To actively identify training needs and be prepared to engage in any other training/development opportunities relevant to this role.

· To identify, report and manage any safeguarding concerns, in-line with the organisations policies and procedures.

Service Development

· Support the VCSE Service Lead with the delivery of the VCSE service as a whole, contributing to its ongoing improvement and development.

· Assist management in preparing quarterly monitoring reports outlining progress of the work, assessment of the project impact and outcomes, and key issues raised by members and other stakeholders.

·To motivate and encourage other people who use services and carers to get involved in the Service User and Carer Engagement Scheme and Volunteering Scheme if they show an interest in being involved.

General Expectations

· To be familiar with and carry out all duties and responsibilities of the post in accordance with the expectations set out in the Organisations and relevant Trust policies, procedures, protocols and guidelines.

· To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, people who use services, members of the public and all stakeholders.

· Carry out the role adhering to Bury Involvement Group’s values and Code of Conduct using a person-centred recovery orientated approach.

To actively participate in regular line management and clinical supervision, including group reflective practice, to identify personal developmental needs.

· To attend and contribute to any meetings required as part of this role whether this be internal multi-disciplinary meetings, and/or meetings with external agencies.

· The post holder is required to understand systems that govern confidentiality such as Caldicott, the Data Protection Act, and GDPR and to understand the limits of these systems in terms of sharing information to minimise harm to visitors and others.

· Not to communicate to anyone, inside or outside the Organisation, information relating to people who use services, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.

· Maintain high standards of quality in record keeping ensuring information is always recorded accurately, appropriately and kept up to date in accordance with national and organisational policies and within the scope of the Peer Support Workers responsibility.

· Shared responsibility for security of the building and for the safekeeping of confidential notes and information. 

· Undertake personal training as may be required to keep up to date and fulfil the professional requirements identified for this job description.

· To access only information, whether paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.

· To undertake any other reasonable duty, when requested to do so by an appropriate manager.

There will be an expectation to travel across the Borough working across different sites. There may also be the occasional expectation to travel across the Pennine Care Foundation Trust footprint to attend meetings/training.

Diversity

•We are an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. BIG strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

· It is Bury Involvement Group’s policy to make reasonable adjustments if necessary and possible to enable workers with disabilities to undertake the above tasks

Safeguarding

•At Bury Involvement Group, we aim to provide an environment which is safe for all the individuals who use our service and the staff and volunteers who work for us. We have a zero-tolerance approach to the abuse of adults with care and support needs. We aim at all times, to work in a way that is consistent with our philosophy, as a person centred, service user led organisation. Our aim, always, is to promote the dignity and empowerment of the people we support and provide a consistent, warm, empathic and respectful service. To mitigate the risk to the people who use our service, from potentially unsuitable candidates, involvement within the Organisation will be subject to an acceptable DBS disclosure.

Working Conditions

• Contact with visitors to the service who may be highly distressed.

• Use of computer for data entry and undertaking relevant office work.

• Liaison with wide range of Health and Social Care professionals, daily.

• Frequent telephone calls including mobile phone calls, daily.

• With reasonable adjustments made, the post holder will be required to use a keyboard, computer screen, and telephone. The role may involve occasional light lifting and carrying files around the office.

This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the supervision process. 

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

North East Care Team

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our North East Care Team.

Reporting to the Family Support Manager out of our North East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.

The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.

Key Responsibilities

Programme management

• Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
• Recruitment: Engage and recruit young people to participate in the programme.
• Partnerships: Strengthen local partnerships
• Risk and Safety: Update risk assessments and conduct regular health and safety checks
• Promotion: Manage promotional activities, including social media
• Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
• Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
• Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
• Activities: Organize trips and positive activities in line with the programme
• Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
• Partnership Building: Seek and build partnerships with external stakeholders
• Representation and Liaison: Represent the organisation at various meetings

Staff management

• Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
• Facilitator Management: Directly manage facilitators involved in the programme,

Reporting / grant management

• Budget Reporting: Prepare and present budgetary reports
• Data Management: Ensure the accuracy and timely input of project data,
• Performance Monitoring: Collate and present statistics on project performance
• Report Production: Generate reports demonstrating key data
• Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.

Evaluation

• Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
• Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
• Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service

Person Specification

Knowledge & Experience

The Staying Connected Support Worker will bring:

• Minimum Youth Work and/or Mentoring Qualification Level 3
• Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
• Management experience
• Experience working with children, young people and vulnerable adults
• Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Excellent Literacy – you will have excellent communication skills, including writing skills.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
• Qualification of Health, wellbeing, and/or advocacy

Interviews will be ongoing throughout the recruitment process

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Support Worker
Reference: 226
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £23,500 - £25,000 per annum, FTE
Hours: Full time (37.5 hours) or part-time positions (30 or 22.5 hours) available.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

Closing date for applications is 11th October 2024
Interviews will be held on a rolling basis
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone into other roles. 

Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites - Lansworth House and Gareth Stacey House. They are both 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. 

We are looking for Supported Housing Bank Support Workers to join the team - you will bring your own individual and unique qualities to the team for the betterment of the team dynamic. You will contribute to the smooth and safe running of the services, along with supporting young people to develop living skills such as cooking, cleaning, budgeting, managing behaviour, seeking and securing employment and making wise decisions. When required you will record any incidents, accidents and safeguarding issues and share information with relevant colleagues. You will also undertake housing management and health and safety-related tasks as required. 

ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people. You will be able to inspire and work proactively with young people to develop their talents and achieve the skills they need to maintain their lives independently. An excellent planner and organiser, you will be able to manage lots of tasks at the same time and keep appropriate records. Furthermore, you will be able to build strong relationships with other members of your team and will make sure that handovers are robust and clear.

As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.

You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.

This is an exciting time for our client, and they have an ambitious new organisational strategy. They are looking for an 'Enablement support worker' to play a pivotal role in supporting people with sight loss to remain independent in their homes, by providing high quality assessments and overseeing support delivered by multi-disciplinary teams. 

The Enablement support worker will also support service users to build on their existing skills, and develop valuable life skills through delivery of a range of courses. The required approach is strengths-based, individual to each person they support, and will involve working closely with the friends and family of their service users to achieve the best possible outcomes.
 
Key responsibilities

- Conduct home assessments for the people they support in a 1-to-1 capacity, followed by six monthly or twelve monthly reviews.
- Deliver support within community based settings across the city.
- Deliver Life Skills Education Courses and Technology Skills Courses.
- Support their enablement contract with defined KPIs and outcomes, and provide ongoing monitoring and impact reporting.
- Build and manage relationships with external partners and local authority referrals to meet project outcomes and ensure service standards.
- Refer those who require additional support to external partners and the Low Vision team.
- Keep up to date with relevant legislation and best practice.
- Provide and support a comprehensive training program for Enablement volunteer champions and other supporting volunteers. Assist in supervising and promoting development of volunteers, ensuring they work in line with best practice and organisational policies.

The ideal candidate: 

- Organised individual, capable of managing a complex and varied workload within a busy environment.
- The ability to motivate and engage with a variety of people in varied settings will be a significant advantage. 
- Creative person with a “can do” attitude
- High level of interpersonal skills necessary with an ability to establish and sustain trust.
- A team player passionate about developing services that make lives better.
- A positive, outgoing and confident approach, and well versed in identifying risk, understanding and responding to the differential impact that stigma, inequality and discrimination can have on communities and groups. 

Skills, knowledge and experience:

- Experience of undertaking assessments and developing support plans in line with identified needs. 
- An understanding of person-centered principles, and the ability to implement person-centered practices into the day to day role.
- Experience and the ability to confidently present in group settings.
- An understanding of how to provide quality support to people with sight loss or a disability.
- Experience of leading, managing and supervising volunteers.
- An understanding of a CRM system such as Charity Log.
- Understanding of support services provided by the third sector and other organisations in Birmingham.
- Up-to-date knowledge of legislative frameworks and key issues relevant to the post.
- Level 2/3 in Health & Social care.
- Minimum of 5 GCSES (A*-C/9-4).

Benefits:

- 28 days leave per year including bank holidays, plus additional concessionary days.
- Robust pension scheme options
- Life assurance worth 4x annual salary
- Subsidised lunch
- Employee Assistance Programme
- Access to employee discounts via Blue Light Card

REF-216 907