Volunteer Manager

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office. 

Salary: £34,550 per annum 

Hours: 35 hours per week 

Closing date: 9 April 2024 at 10.00am 

Interview date: 17 April 2024 over video

This is a permanent role. 

Who we are looking for 

Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.  

You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work. 

You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes. 

You will ensure there is a portfolio of volunteer opportunities that  support organisational need and match volunteer motivations  and that we review and evaluate the success of opportunities available.  

As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances. 

You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department. 

Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.  

Experience required 

You’ll have previous experience of: 

• Recruiting, retaining and stewarding volunteers 

• Administration, data entry, record keeping, correspondence across different audience 

• Recording and analysing data 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.