Operations Jobs
ID: 1214
HR Business Partner
Salary: Starting at £36,477 FTE per annum, rising to £40,699* FTE per annum, Grade 4 (point 29-33)
Location: Ideally based in Buckinghamshire, Bedfordshire, Cambridgeshire, Essex, Hertfordshire or Greater London (north) with the ability to travel within this region when required.
Hours: Full-time (37 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the period 3-9 months after the role begins, travel to an office base in the above listed regions will be required 2-3 times per week. Before and after this period of time, we are open to this role being home-based or hybrid working. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
This is an exciting time to be joining us and a fantastic opportunity to partner with services in this region and support the growth of Family Action. You will have significant experience in HR and excel at building rapport and establishing strong relationships at all levels of an organisation. You will have experience managing and advising on change management, including TUPE transfers. You might have worked in a generalist HR role or a more specialist employee relations or change role and be looking for the next step up.
All we’re interested in is what you can bring to the role - your skills, knowledge, experience and aptitude to take on this key role, as well as your values. You don’t need to have worked in the not-for-profit sector before or previously held a management role.
Main Responsibilities:
· You will partner with managers from across the organisation, building strong relationships and ensuring that they are confident and capable in people management.
· You will be the key HR contact for these managers and will foster an excellence team reputation, supporting them to forward plan and think strategically about their people.
· You will advise and coach managers on complex people management issues, including disciplinary and grievances.
· You will take the lead on complex change management processes such as TUPE transfers and restructuring, working flexibly and inter-departmentally alongside our Services and Implementation teams.
· You will support the Head of HR and wider HR and People team to deliver on a range of exciting projects and developments over the next year, as specified in our HR strategy, and reviewing our policies and people practices to ensure they are fit for purpose and in line with current best practice.
· You will be an excellent communicator with experience of providing high-level advice and support in a solution focused way.
· You will be committed to equality, diversity and inclusion.
· You will be aligned with and support Family Action’s mission and values.
To learn more about the role, please check out the Job Description and Person Specification on our job advert.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We want to break down barriers to people joining us. We are genuinely committed to supporting everyone and being an inclusive organisation for colleagues, volunteers and service users alike. At Family Action our values are incredibly important to us and really do underpin all we do. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
We would love to hear from potential candidates. If you have any questions about the role or Family Action, please contact Katie Milne, Head of HR - email address can be found on our job advert.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
No recruitment agencies please – as a charity we work hard to keep our costs down and we do not require external support with recruitment.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring a Senior Peripatetic Service Manager (SPSM) who will work across a range of services to support with management and leadership activities, new contract implementation, and delivering on service improvement plans. You will provide direction,, support, and guidance to service managers and teams, working responsively and at pace to provide service manager cover as needed.
You will be based across various services as required, so ability and willingness to travel is essential. In person presence is required however you may be able to have some days working from home as agreed.
Shift/Working pattern: 37.5 hours a week, Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs such as occasional evenings/weekends. You will also take part in our on call service.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of a person-centred organisation!
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Strategic Operations Manager - Learning Disability and Autism Services
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week
Location: Head Office Wandsworth SW18, flexibility to support pan-London sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent
Introduction to Generate:
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.
Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!
The role
We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners.
You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.
About you
You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.
Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging.
Closing Date: 21st June 2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunities employer.
No agencies please.
ABOUT THE ROLE
We are hiring an established Deputy Manager looking to progress and utilise their own skills and experience to make meaningful change. The successful candidate will be responsible for leading a cluster of services and teams. Our services support homeless adults with complex and enduring needs. We are looking for a motivated, energetic and dynamic professional who is passionate about providing exceptional support to residents and team members.
You will have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.
Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. You will be based across various services covering the Royal Borough of Kensington and Chelsea (RBKC) area.
ABOUT THE SERVICE
Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites.
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of a person-centred organisation!
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Support the Service Manager with the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Support the Service Manager to ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively alongside the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Support the Service Manager in managing the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Previous experience in people management and development
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.
Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.
We are seeking a Volunteer Centre Support Officer to:
- Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
- Lead on volunteering outreach in the community.
- Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
- Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
- Promote volunteering and assist with marketing of the Volunteer Centre service.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring for a second People and Culture/HR Business Partner to join our Generalist P&C team! In this role you will own generalist human resource activities, using a comprehensive understanding of the HR processes. You will educate others with your knowledge of employment law and experience to support in employee relations cases, organisational change projects, and other activities as required. You will advise, support, and guide managers and colleagues on a wide range of topics.
ABOUT OUR TEAM
The Generalist human resources team is currently a team of 4, the Head of P&C, P&C Business Partner, P&C Advisor, and P&C Administrator. You will report into the Head of P&C. The wider People and Culture/HR team includes the Talent Acquisition Team, Workforce Development, and Talent Development team. As a team we all have our strengths, have individual qualities and interests, we all come together as a team when times can be busy or stressful and work well in supporting each other. We value each others input and no voice goes unheard! We have our collaboration day in the office on a Monday, and Friday's we have P&C time where we wind down at the end of the week with a different activity and team session!
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. Mondays in central office, one or more days in our services, with work from home on the remaining days in the week.
Location: We are based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone who has a sound knowledge in generalist HR activities, processes and employment law. You will be able to coach and advise others within the organisation, building relationships with colleagues at all levels. You will be able to use your initiative to make key business decisions and take ownership of various projects, and lead on providing skills, knowledge, and materials in your given area.
We are looking for a team player, someone who can think outside the box and bring new ideas and solutions to the team and organisation to support consistent improvement and effective delivery. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management
- Provide high quality support and line management, offer guidance, support and advice.
- Responsible for management and leadership of direct reports and their employee lifecycle, this includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, performance management, meeting KPI’s and targets, advising on and managing Employee Relations cases, Staff wellbeing and support, grievances, sickness, and disciplinaries.
- Proactively embed a culture of learning, development and evaluation. Promote a team working dynamic which is supportive and empowering.
Employee Relations
- Ensure all staff have access to meaningful and accessible employment advice, information, documents, and other resources.
- Empower managers with the right knowledge, resources, and access to information and guidance.
- Support managers with team related enquiries, concerns, or issues appropriately.
- Manage and provide high quality advice on low and mid-level employee relations casework.
Employee Lifecycle
- Ensure lifecycle administration, advice, and support is completed to a high standard.
- Contribute to the processing of employee lifecycle changes. This includes payroll, new starters, leavers, and contractual changes.
- Provide advice and guidance on policies, procedures, and employment legislation.
- Monitor, review and report on key people metrics to inform and enhance the delivery of the P&C team and activities.
- Manage and support reward and recognition initiatives.
- Other areas of support will vary. Including Sickness, Occupational health referrals, Annual leave, Maternity/Paternity leave, Compassionate leave, Performance Management, and General Employee Relations.
Performance Management and Development
- Devise, deliver, and evaluate management and staff upskilling and training sessions, and workshops.
- Support Managers across the organisation with Performance management and people development initiatives.
- Support with the personal and professional development of our people, collating feedback, introducing new initiatives and ideas.
Other Responsibilities
- Work collaboratively with the wider P&C team to develop and amplify employee voice through the organisation, and support with various other activities and projects within the team.
- Support management of data and workflows within the HR Information System (HRIS).
- Take ownership of the HRIS to some degree, identify changes to be made, ensure the system management is running smoothly.
- Support with the progression and communication of policies and procedures.
- Build and manage strong relations throughout the organisation and externally.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS for a further list.
KEY CRITERIA
What we are looking for:
- Proven experience in a similar role and/or taking on similar level responsibilities
- Experience in coaching and advising managers and colleagues in areas such as employee relations activities across the full lifecycle, performance management, absence management, and other alike areas
- Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
- Line Management experience, or demonstrated leadership skills and abilities
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to attend regular visits to our different service locations
What we would like, but not essential:
- CIPD Qualification Level 5
- Experience using data to make informed decisions and reports effectively
- Experience in a similar size organisation and/or charity sector organisation
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Human Resource | HR | Business Partner | P&C | People and Culture | London Jobs | FT
Are you passionate about bringing your financial skills and experience to help BCFB fulfil its vision, mission and values.
The Finance Officer will be involved in all aspects of the charity’s financial operations, this is a very broad role. From handling small donations like a child’s pocket money right up to processing large grants. You will be the first point of call for financial queries and questions arising from our team. You will process purchase and sales invoices, volunteer, and staff expenses. You will support grant and other fundraising applications, process donations from a variety of different platforms, deal with gift aid and banking. You will need to be an analytical problem solver able to work on your own and as part of our team.
You will have a finance qualification and experience of working in the finance department of a charity. You will have strong Excel skills and familiarity of dealing with fundraising platforms such as JustGiving. You will need to form constructive and supportive working relationships with our volunteers and other stakeholders so you will need strong communications skills, excellent numeracy and literacy, the ability to work to deadlines and prioritise your own workload while maintaining a compassionate, professional, and efficient public image for the charity.
Details
Hours: 15 per week (3 x 5 hours on 3 working days)
Salary: £34,125 pro rata
Holiday: 25 days per year plus bank holidays pro rata
Pension: Nest Pension
Location: Office based at Black Country Foodbank, Albion Street, Brierley Hill, DY5 3EE
Accountability: The Finance Officer is line managed by the CEO and Board of Trustees
The Purpose of the role
The Finance Officer is responsible for the smooth running of all aspects of the financial management of BCFB.
· Provide sound technical and professional advice to the CEO, Board of Trustees, and others.
· Provide a high quality and effective financial service to the charity.
· Prepare, develop and analyse management accounting information.
· Ensure compliance with all relevant financial statutory and regulatory matters.
Key tasks and responsibilities
Financial Management
Accountancy and Bookkeeping Systems
Maintenance of all accounting records on an ongoing basis to include:
· Manage all income and expenditure processing.
· Maintain and improve bookkeeping and accountancy systems (both computerised and manual) including:
- Bank reconciliations
- Cash flow management
- Income and grant analysis (restricted and designated funds)
- Bank receipts and payments
- Purchase approval and recording processes
Accounts payable
· Process purchase invoices in an accurate and timely manner.
· Respond accurately and efficiently to queries from suppliers and colleagues regarding payments.
· Manage the Finance email inbox ensuring emails are dealt with in a timely manner.
· Ensure Petty cash is available and monitored.
· Process staff expenses, ensuring compliance with policy.
· Access and administer online banking.
· Pay salary and staff costs liaising with our accountants (who administer payroll) regarding any updates/changes.
Accounts Receivable
· Control and Monitoring of restricted funds including detailed records of spend allocation of funds and remaining balance.
· Accurately accounting for all income receipts monthly including donations from individuals and organisations and grants and claiming any appropriate Gift Aid.
Budgets
· Prepare and update annual income and expenditure budget in consultation with the CEO and other officers.
· Monitor the budget against actual and investigate any major variations in budget.
· Involvement in strategic and business planning projections with the CEO and other officers.
Reports
Produce regular management information so that key officers and trustees know how well the charity is performing against its budget. To include:
- Provide regular monthly management financial information (including financial highlights/list of assets/budget against actual/restricted and unrestricted funds/fund movement summary/fund balances/trial balance/balance sheet) for the CEO and Board of Trustees.
- Quarterly financial reports for the Board of Trustees including detailed analysis of income and expenditure.
- Reports on individual activities including Lottery and grants.
- Filing Annual Return to the Charity Commission.
- Assisting with funding reports.
Annual Financial Audit
- Work with BSN, our accountants/auditors to produce the statutory accounts and planning of the year-end audit.
Bank and Treasury Management
- Treasury management in connection with cash and investments held by the charity.
- Manage cash flow to ensure that the level of interest received is as high as possible and that bank charges are kept to a minimum.
- Ensuring Current Account balances are kept at a reasonable level.
Fundraising
· Ensure that the most tax-efficient solution is applied to fundraising income through gift aid and other schemes.
· Assisting with applications for funding ensuring that all grants, sponsorship and donations are paid on time and the financial conditions met.
· Keeping clear records of funding bids, successful bids and spending related to these bids.
Communication and Coordination
- Ensure the efficient circulation of financial information as needed including that required from external advisers e.g., auditors.
- Liaise with and advise the CEO and others as appropriate on all financial matters.
- Liaise with and maintain a good working relationship with bankers, accountants, auditors and donors.
- Liaise and maintain a good working relationship with volunteers, staff and Board of Trustees.
- Attend staff and Trustee meetings as required to provide information and analysis.
- Understand confidentiality in accordance with GDPR.
Professional/Technical
- Keep up to date with financial developments across the sector, changes in requirements for charity reporting and changes in legislation.
- Maintain and monitor the Internal Financial Procedures policy document and make recommendations on best practice, good governance, policies and procedures and implementing same.
- Experience with the software for donations, My Giving online and the accounting package, My Fund Accounting online. The software is specifically for churches and charities.
- Experience with Just Giving and other online giving platforms in particular claiming Gift Aid.
Administration
· Undertake all finance related administrative tasks ensuring orderly filling of electronic (Sharepoint) and paper documents and preparing for financial audits.
· Prepare the banking.
· Paying in cash and cheques to the bank/post office.
· Posting letters.
Other
· Contribute to the financial risk assessment.
· Keep abreast of current legislation and practices also, best practices with peer organisations and preparing reports and recommending procedures for BCFB.
· Work closely with the CEO and other colleagues as part of a small, mutually supportive team.
· To carry out other duties appropriate to the post as requested by the CEO and Board of Trustees
· To comply and carry out duties with regard to all policies and procedures of the organisations.
Person Specification
Finance Officer
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. The person specification is designed to help members of the interviewing panel judge the qualities of the interviewees in a systematic and consistent way, in accordance with BCFB’s equal opportunities policy.
Qualified, for example ACCA, ACMA, CIPFA, CIMA
Thorough practical up-to-date understanding of management accounting principles and techniques.
Experience and understanding of:
- Charity accounting and SORP
- Production of monthly reports and financial reports and analysis.
- Experience of monitoring cash management in a non-profit environment.
- Experience with the software for donations, My Giving online and the accounting package, My Fund Accounting online. The software is specifically for churches and charities.
- Experience of Gift Aid and how it applies to charities.
- Experience of managing the audit process.
- Experience of liaising with accountants.
- Experience of compiling funding applications
- Experience of recording spending against funding bids ready in time for report writing.
- High degree of communication skills particularly attuned to conveying complex financial concepts to non-financially trained colleagues and volunteers
- Used to working in a demanding environment and providing accurate and timely information to a high standard.
- The post holder will be in sole charge of all transaction processing and accounting.
- Ability to work without close supervision and meet service standards and requirements.
- Strong organisational skills and able to deal with competing priorities.
- We have a Christian ethos and we encourage applications from all faiths and none.
Personal Attributes
- Ability to work solely and part of a team.
- Genuine interest and compassion for people in food poverty.
- Strategic and analytical skills.
- Keen to keep up with technical advancements.
- Adaptability.
- Honest with strong values
- Strong communication skills.
- Leadership skills.
- Industry-specific knowledge.
- Keen to improve knowledge.
N.B. This job description is not all encompassing. Over time the emphasis of the job may change without changing the general character of the job. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Right to Close Vacancy Posting Early. BCFB reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process.
Qualified for example ACCA, ACMA, CIPFA, CIMA
To help everyone access food and toiletries while a longer term solution is developed
The client requests no contact from agencies or media sales.
Are you committed to supporting transformative change in people's lives? Do you excel in a role that blends operational savvy with genuine people skills?
This is your chance to play a key part in a passionate team dedicated to ending economic abuse. Surviving Economic Abuse (SEA) is not just a workplace; it’s a community united by a shared mission—to ensure every victim-survivor of economic abuse can thrive free from fear and oppression.
We are seeking a People and Operations Officer who is both a strategic thinker and a practical doer, capable of supporting our internal team and enhancing our operational effectiveness. Your role will be crucial in implementing our ambitious 3-year strategy and ensuring our operations are resilient as we continue to grow in size and impact.
About You:
- You are a proactive individual with a proven track record in supporting team operations and enhancing workplace environments.
- You possess excellent organisational skills, capable of managing diverse tasks from administrative support to strategic operations development.
- Your communication skills are top-notch, enabling you to foster strong relationships both within the team and with our external partners.
- You are adept at using IT and digital tools to improve organisational efficiency and team connectivity.
- A strong advocate for workplace well-being, you are innovative in supporting team morale and professional development.
About the Role:
- You will support the Senior Operations Manager in day-to-day operational tasks and strategic project implementation.
- You will handle key 'People' functions such as recruitment, onboarding, and staff development, ensuring a smooth and welcoming experience for new team members.
- Manage our digital tools and resources, including SharePoint and our internal CRM, enhancing our organisational efficiency.
- You will play a vital role in organising both virtual and in-person meetings and events, ensuring they are impactful and align with our strategic goals.
- Your role will also involve managing health and safety compliance, equipment procurement, and data protection, ensuring our operations support our remote working model effectively.
About Surviving Economic Abuse:
At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing. Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it. We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.
What We Offer You:
- Remote working with occasional travel for team events
- Competitive salary
- 25 days of annual leave plus (pro rata) plus bank holidays
- 5 'Wellbeing Days' (pro rata)
- Enhanced maternity and paternity pay
- Pension scheme, with 3% employer contribution.
- Employee Assistance Programme (EAP) offering free, confidential advice or support with any personal or work related concerns.
- Reflective practice
- Opportunities for personal and professional growth in a supportive and innovative environment.
How to Apply:
If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 1st July 2024.
Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Silver Line Helpline is recruiting for Helpline Officers to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.
Representing the values of The Silver Line Helpline and Age UK, you will be the first point of contact for incoming calls from older people in need of support or just a friendly chat. Given the nature of the helpline each day will be varied and you will need to be adaptable to lots of unique situations.
This exciting opportunity is perfect for a friendly individual with effective communication skills and the ability to maintain high standards with an emphasis on empathy, patience and understanding.
Working as part of this supportive team, you will adhere to all safeguarding procedures in order to keep callers safe from potential abuse or neglect.
* We have 4 part-time vacancies working 25 hours per week.
These exciting positions offer hybrid working between home and our Blackpool office, surrounded by excellent amenities. Candidates must be willing to travel to the Blackpool office a minimum of once a week.
Please note that this post does require weekend and bank holiday working on a shift pattern basis.
We will provide an example shift rota during the recruitment process, which you will need to review and confirm if it is feasible for you.
Must haves:
* Excellent interpersonal skills.
* Good IT literacy.
* Sensitive and empathetic approach.
* Good communication skills, and ability to adapt communication styles.
* Ability to adapt to a variety of situations that present within calls.
* Knowledge and understanding of the impact loneliness and isolation has on older people and their wellbeing.
* Experience of working as part of a team.
* Calm under pressure.
Great to haves
* Experience of signposting in a helpline environment.
* Knowledge of the needs of older people.
* Flexible to adapt to meet service demands.
* Proficient in data entry and a working knowledge of MS Office applications.
* Experience of working and providing support to older people and / or previous experience of providing telephone support within a helpline environment.
* Experience of communicating effectively with vulnerable older people.
* Knowledge of safeguarding.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Team Lead to head up the delivery of support services for carers across the Southend Borough. Working 37 hours per week with remote working with the flexibility to work from home and community venues in Southend.
Tasks will encompass: managing the Carer Support Advisers within the team, providing personalised information and advice to carers, working with carers using a strength-based approach to identify their needs and plan support as required and building effective relationships and partnerships with commissioners, other organisations, partners and key stakeholders to create better outcomes for carers.
To be successful in your application, you will ideally need experience of managing a small team and building up relationships across partners and communities in order to deliver agreed outcomes within timescales.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within the Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
The client requests no contact from agencies or media sales.
Service Team Manager
We are looking for an experienced, enthusiastic, professional, and skilled third sector team manager with excellent people skills, and the proven ability to manage a diverse staff team in the development and delivery of core services.
Position: Team Manager
Location: Head office in Leatherhead, various locations in Surrey Downs, some home working.
Hours: 37 Hours per week, with occasional out of hours and weekend work
Salary: £33,949 per annum
Contract: Permanent.
Benefits: Pension, Employee Assistance Programme, 25 days a year holiday and Bank Holidays
Closing date: Sunday 16th June. We reserve the right to close this role sooner than advertised, so apply early to avoid disappointment.
Interviews: Wednesday 19th June
The Role
The Team Manager is primarily responsible for the management and development of the Community Connections Service across Surrey Downs and the smaller Financial Wellbeing Service within the Epsom and Ewell area.
This Community Connection service supports around 2500 people a year and has around 200 new referrals a quarter. As the Team Manager you will direct line manage 7 full-time staff and a team of part-time staff. You will also managed the Financial Wellbeing Support Service, which provides a combination of financial and benefits advice, while offering mental health support to improve wellbeing and independence.
The broad aim of Community Connections services is to work in partnership to expand opportunities for individuals with diagnosed as well as self-defined mental health needs to achieve their full potential.
Community Connections supports people with any mental health or emotional needs to stay well in their communities through social connections and networks. It also helps people return to their communities / transition back / live fulfilled lives and meet their own goals.
About You
The role requires strong staff and team performance management skills, a high level of project co-ordination, partnership working, data reporting and monitoring, and contract management. The role also requires someone with high levels of written and verbal communication skills at all levels, including with stakeholders and commissioners.
You will have experience of:
- Project/Service Management within the third sector, or comparable services
- Working in mental health, wellbeing, behaviour change work with adults
- Managing a complex service(s) which involves multiple partners
- Managing services with vulnerable people
- Managing incidents, risk and/or safeguarding
- Managing staff and volunteers effectively
- Data analysis, monitoring, and reporting
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
You may also have experience in areas such as Service, Mental Health Service, Community Service, Service Manager, Mental Health Service Manager, Community Service Manager, Community Support, Community Support Service, Adult Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The For Baby’s Sake Trust seeks to appoint a Deputy Director of Operations. The Deputy Director will work with the Director of Operations to lead programme development and delivery across the Trust. If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a professional qualification in social work, and enjoy leading multidisciplinary teams, you might be the perfect fit for us!
As the Deputy Director, you'll manage Regional Team Managers, ensure the consistent and robust delivery of the For Baby’s Sake programme and other services across all sites, and collaborate with delivery partners. You'll also be key in promoting our work, identifying new partners and delivery sites, and leading the Parent Advisory Group and its related activities.
This is a full-time role, reporting to the Director of Operations. It's a permanent position with a salary of £60,000 and offers the flexibility of working from home, with occasional travel as needed.
Closing date: 11.59pm on Sunday, 16th June 2024.
After we receive your application, we'll send you the link to the equal opportunities monitoring form – this is confidential and voluntary and won't affect the selection process.
Shortlisted candidates will be notified by close of business on Friday 21st June and interviews will be held on 24th and 25th June in a central London location.
For more information about The For Baby’s Sake Trust, visit our website.
Bow Foodbank is proud to be a community solution to the problem of food insecurity in East London. Volunteers are involved in every area of foodbank life, from carrying out day-to-day tasks to supporting back office functions and governance of the Foodbank. This role is vital to make sure our volunteers have a positive experience and can contribute to our work.
You will support the Operations Manager in ensuring volunteers are equipped to come to our sessions and support the work of the foodbank. You will be responsible for managing every stage of the volunteer journey, from onboarding to providing feedback.
- · You will work with the trustees and senior team to ensure volunteers have a strong voice within the foodbank,
- · You will be the volunteer platform super user, leading volunteer administration and record keeping.
- · You will be responsible for monitoring volunteer training, ensuring that volunteers are equipped to volunteer safely and uphold the values of Bow Foodbank as we interact with members of the community.
- · You will maintain the volunteer CRM and be the main point of contact with the platform provider.
- · You will roll out and maintain the Volunteer Handbook, ensuring all volunteers have access to Bow Foodbank Policies and Procedures.
- · You will work with the Corporate and Community Manager to plan group volunteering sessions.
- · You will work with the Volunteer Wellbeing Lead to ensure volunteers have access to the same signposted services as our guests.
- · You will support volunteer communications and consultation (many of our volunteers have English as a second language).
- · You will work with the Operations Manager to set volunteer rotas.
- · Attend sessions to identify improvements that could be made to the volunteer experience.
- · Set up agreements for special volunteering projects, such as our Data Team or Period Champions.
- · Work with our ‘Social Squad’ (volunteer social team) to set up volunteer appreciation events.
- · Manage Volunteer expenses and petty cash.
- · Manage volunteer references and letters to other agencies.
Please send a covering letter of no more that two A4 typed pages that outline your experience against the person specification provided. You should include a short paragraph that explains your motivation for applying for this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As a non-profession specific charity, we at the Professionals Aid Guild are dedicated to improving the lives of, and relieving poverty for, professionals and graduates throughout the UK, and can make a real difference to those affected by redundancy, illness, disability, family breakdown or poverty in retirement. The charity is in an exciting place of growth and development, and this role offers the right candidate the opportunity to contribute and impact positive change.
Every year we assist hundreds of people with direct grants towards general living, further education costs, children's education costs, white goods, furniture, and essential repairs. These grants frequently make a substantial difference to the person involved. We also signpost and collaborate with a number of organisations and professional bodies to achieve a more holistic solution. Would you like to be part of this small team who are dedicated to making a big difference?
As the Grants and Information Officer, you would be playing a vital role as part of the team in processing applications and requests for support from receipt to award, attending committee meetings and assisting in the general operations of the charity.
Position: Grants and Information Officer
Responsible to: CEO
Hours: Part-time - 21 hours per week (Flexible working and hybrid working considered with at least one day per week in the office required)
Salary: £28,000 - £31,500 FTE
Annual Leave and Benefits:
- 25 days annual leave FTE (not including bank holidays and Christmas closure)
- Increased annual leave after three years service - one extra day accrued per year up to a maximum of five extra days.
- Employee Assistance Programme
- Flexible working
- Hybrid Working
- Training and equipment provided.
How to apply: Please send your CV along with a supporting statement detailing how you meet the requirements for the role.
Closing Date: 12th June 2024. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from candidates. Interviews will be held in the week commencing 24th June 2024.
What you'll be working on:
Casework
- You will undertake case work and processing of applications, from performing initial checks and review to presentation to Case and Education Committees.
- You will liaise with beneficiaries and maintain appropriate records.
- You'll write agendas and minutes for committees.
- You'll advise and refer applicants to alternative sources of support when applicable.
Finance
- You'll administer grants and gifts to agreed levels.
- You will organise payments to beneficiaries and service providers.
- You will support the audit process.
Grants Management System/Benefactor
- You'll maintain and update grant management system.
- You'll review content and create reports, as necessary.
In-house resources/General Admin
- You will help update and produce in-house resources for approval by CEO and/or Executive Committee. These include application forms and guidance notes, annual review and reports, standard letters to beneficiaries, contact lists etc.
- You'll update website pages, with other members of staff team
- You will maintain and update standard operating procedures for processing applications.
- You will provide general office administration including replenishing office supplies.
Any other duties
- You will service and attend AGM and other meetings of PAG, as required.
- You'll represent PAG with other organisations, as required.
- You will undertake any other duties required by the CEO, Executive Committee and Committee of Management.
- You will assist the CEO in developing a fundraising strategy and policy.
This job is for you if you...
-
Are educated to degree level
-
Are proficient in MS Office
-
Have experience of developing and updating IT applications, especially databases and websites
-
Have experience in fundraising applications
-
Have experience of the charity sector/benevolent funds/welfare services
-
Have proven knowledge and experience of the statutory benefit system
-
Have knowledge of Xero/ Dext accountancy package
-
Have good planning and organisational skills – and can use initiative to manage and prioritise demanding workload
-
Have a flexible approach to tasks in a small team environment (3 staff in total)
-
Have excellent communication skills both verbal and written.
-
Are a strong team player able to work effectively with diverse groups and individual
-
Have the ability to identify and resolve problems
-
Have empathy with organisational objectives and values
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Debt Advice Team Leader to join the Citizens Advice New Forest team. This role will provide line management to two debt teams from Citizens Advice New Forest and one debt team from Citizens Advice Southampton and will be responsible for ensuring that the projects are meeting their objectives and outcomes. We are
looking for an individual that can oversee all aspects of debt project delivery including technical supervision and adherence to quality standards, monitoring of project delivery and outcomes, and all aspects of leadership of the teams including motivation and development of the team members.
We are looking for candidates who are:
- From an advice background, with appropriate debt-advice accreditation or the ability to become accredited quickly.
- A great communicator, motivator and team player; someone who can interact at all levels of Citizens Advice.
- Someone with an eye for detail, who is able to take a leadership role and is comfortable with responsibility.
- Passionate about helping individuals needing support to move on with their life.
What’s in it for you:
- Working in a supportive environment, you will have the autonomy to run your own teams and take accountability for delivering the project outcomes.
- Ongoing learning and development to help your progress with your career.
- A sense of satisfaction, being part of a team that is giving back to your local community by helping individuals find a path out of their current circumstances.
As a successful candidate you will be able to work a hybrid model of work, although attendance at a Citizens Advice office is expected for a minimum of 1-2 days per week.
This role can be either full time or part time, however a minimum commitment of 30 hours per week is required.
If you think this role is one that you would be passionate about, we would love to hear from you.
Please refer to the full Job Pack on the Citizens Advice New Forest website, which contains a detailed role profile and person specification.
Candidates are required to submit a CV along with a cover letter that details how their skills and experiences meet the person specification.
Applicants will be considered on a rolling basis, but the closing date is 16th June 2024
The client requests no contact from agencies or media sales.