IT Jobs

About Us

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.

In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.

Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.

Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively. 

We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.

You can read our 2023 impact report here and see our latest news and blogs here.

About the Role

We are looking for a technologist to help us in the next phase of scaling our web platform and supporting the communities we serve. To date our tech support has all come through an external team, and now we are excited to add an in-house role with significant support from our experienced (part-time) CTO and an external team.

You will work across a range of technologies on a variety of problems, which may include working with the team to triage urgent bugs; making improvements in our testing setup and CI/CD pipeline; understanding and investigating our data; supporting with IT issues; and more.

This is a flexible role in a growing charity, with the opportunity to build and deploy solutions from the ground up. As well as our CTO, the former lead engineer will be on hand to answer questions and support (0.2FTE), and the team developing features has experience working on this app. We will look to expand this team over time as the charity continues to grow.

Our technology

Our platform is built on the following stack, so familiarity with some of these, or equivalents, will be helpful for this role.

• Platforms: AWS, Vercel, Cloudflare

• Frameworks/technologies: NextJS, NestJS (Typescript), GraphQL, Postgres

• Code: Github

• Test: Cypress, Jest, Lambdatest

• Monitoring: New Relic, Zabbix

We also use a range of common cloud systems in managing the IT side of the organisation, including Google Workspace and InTune.

Areas of Responsibility

Monitoring and resolving issues

• Performing root cause analysis of production errors and resolving technical issues (with support from tech lead and development team)

• Communicating with the school partnership team and content development team to understand requirements and keep them updated on issue progress

• Designing procedures for system troubleshooting and maintenance

• Building tools to reduce occurrence of errors and improve customer experience

• Providing level 2/3 technical support

Platform engineering, pipelines and deployment

• Setting up CI/CD pipelines for our products

• Building and maintaining development tools and infrastructure

• Deploying updates and fixes to production environments

• Working on ways to automate and improve development and release processes

• Building and deploying automation and monitoring solutions

• Ensuring that systems are safe and secure against cybersecurity threats

Support with data

• Liaising with the wider team to understand data needs

• Writing and reviewing SQL queries, including to extract anonymised data or report statistics

• Creating data dashboards (potentially with volunteer support)

• Making sure our Postgres database is operating efficiently and reviewing updates

IT

• Support with laptop setup

• Support with issues with a range of cloud services

• Working with users to ensure the tools are meeting user needs and proposing solutions

Deadline is 21st September 2024. 

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks. 

Trusts and Foundations Officer - Remote / Hybrid Working 

Fixed Term | 11 Month Maternity Cover | Full Time, 37hrs PW

The role provides the option for flexible working arrangements in terms of location. It can either be remote or a hybrid setup, with our main office situated in Derby City Centre.

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development. All our work is always for one reason, which will always stay the same. Helping older people to live later life well.

Could you be the person to join MHA as our Trusts and Foundations Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a difference through the playing a vital role in our Philanthropy Team. 
Reporting to the Senior Philanthropy Manager this role is responsible for working alongside their line manager, wider team and operational colleagues to write and support applications to trusts and foundations for funding.

The role also plays a key role in the stewardship of our trust and foundation supporters, building strong and meaningful relationships with these organisations and individuals.  Whilst not a key focus of this role, the post holder may also be required to support the Philanthropy Team’s wider work including corporate and major donor approaches. 

The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives. For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and skilled trusts and foundations officer to play a key role in building on the successes of our trusts and foundations programme.  With passion for both writing and supporter stewardship you will be able to write persuasively and build meaningful relationships with those who support us. Working well as a team player you will work closely with both the wider Philanthropy Team and operational colleagues to support local applications as appropriate. 

You will have a track record of delivering efficiently and effectively. You focus on insight, stewardship and persuasive writing to get the right result for the organisation and building lasting and substantial relationships with funders. You will also be an effective communicator developing trusting relationships across the organisation and with our funders and supporters, taking everyone with you on the journey. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more. We will interview on a rolling basis, and reserve the right to close the recruitment period early if we are successful in recruiting to this role.

About us 
Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.

As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to Chaplaincy and Pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits.inc a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

We are looking for a SharePoint Administrator / Developer within our Technology Team. You will be an experienced and capable SharePoint Administrator / Developer with a proven track record in setting up and configuring SharePoint sites. You’ll be adept at handling change, including changing requirements. You are considered an expert by your colleagues and are happy to share your knowledge with others and have excellent communication skills (both written and verbal).

You will have worked extensively with core SharePoint functionality as well as functionality provided by add-ons, apps, and integrations. You will have experience in configuring SharePoint to produce custom reports based on colleagues’ needs. You also keep up to date with developments in the SharePoint and wider Microsoft 365 ecosystem and consider how they may add value to the Fund.

Interview Date: Week commencing 30th September – online

Location: UK - with the expectation of travel to offices when required, particularly Birmingham where the majority of the team are based

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown

On application, please align your supporting statement to the criteria below

Essential criteria

• Demonstrable experience of investigating, analysing, agreeing, and documenting stakeholder needs and requirements. 
• Configuring the company SharePoint systems to specified requirements.
• Developing and maintaining new sites (Hub, Communication & Team sites)
• Designing, coding, and implementing scalable applications.

Desirable criteria

• Extending SharePoint functionality with forms, web parts, and application technologies.
• Testing and debugging code
• Troubleshooting software issues.
• Maintaining and updating SharePoint applications.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.

Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.

Are you an Information Security expert looking to work for one of the UK's largest charities? 
 
We’re looking for a dynamic, customer-focused Information Security Manager to join us and lead the delivery of our information security strategy. You'll drive forward the use of good architectures and best practice in areas such as Identity and Access Management and Software Development. 

The post holder will lead with maintaining our privilege access posture, reviewing our firewall rules and adherence to our policies, how we give third party access and auditing access and permissions. The role will require great stakeholder management skills to influence teams across technology and the wider business. The post holder will be expected to work closely with the other information security managers to support and cross cover where needed.

The role will have an on-call responsibility to support the response to out of hours cyber incident in a rota with colleagues. This responsibility includes a salary uplift that is separate to the advertised salary.

Working arrangements 
 
This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  
 
About you 
 
You'll have a solid understanding of information security across all domains, it will also be beneficial if you have specific experience in some of the following areas: Identity and Access Management, Infrastructure Security, Privilege Access Management. 
 
Comfortable with leading change, and challenging where appropriate, to drive good security standards, you'll be a team player who enjoys working with others to achieve the team goals.  
 
To be successful in this role you’ll also have experience of the following: 
• Microsoft Azure experience 
• Microsoft Defender Security Stack experience 
• Identity and Access Management experience 
 
With excellent communication skills, you’ll be able to liaise with people at all levels of the business and external partners. You’ll also have strong analytical skills, able to see a problem and identify solutions. 
 
You’ll have strong interpersonal and relationship building skills, able to develop strong working relationships quickly and with ease. You’ll be confident and able to work independently and will have excellent communication skills with the ability to liaise with technical and non-technical people in a clear manner. 
 
Interview process 
 
Please note interviews will be held in over MS Teams. 

An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator. 

The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.

What you’ll do:

• Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
• Keep service desk tickets updated in ITSM system.
• Carry out preventative maintenance of servers and systems.
• Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
• Deliver user training for new and existing IT systems. 

What you’ll need:

• Good customer service skills.
• Good knowledge of all Microsoft Office products.
• Understanding of PC builds, including installation of software packages 
• Effective interpersonal skills 
• Effective communication skills, able to adapt style to different audiences. 
• Self-starter, confident to initiate and progress work 

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We reserve the right to close this vacancy early if we receive sufficient applications.

This vacancy closes midnight 22 September 2024. Shortlist interviews are scheduled for 25 September 2024 with selection interviews scheduled for 2 October 2024.

At a time when our digital offering is expanding, we are now looking for a Digital Projects and Infrastructure Assistant. This post is ideal for someone who has some prior digital experience and is looking for an opportunity to grow.

Reporting to the Digital Projects Manager you will work within a passionate digital team, providing support to the team’s workflow, including key digital initiatives such as digital projects, and infrastructure enhancements.

You will support the Digital Projects & Infrastructure team to develop project briefs, embed digital products within the organisation and advocate for the use of compliant and approved digital tools.

You will have a good familiarity with digital tools, and an up-to-date knowledge of digital innovations.

If you are ambitious, looking for your next challenge, and would like to play a key role in The Salvation Army’s digital growth, this could be the role you’re looking for.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Working hours: 35 hours per week minimum

Closing date: 23:59, Sun, 22nd Sep 2024

Interview Date: w/c 30 September 2024

Benefits 25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Additional Salary information £30,404 per annum (working a minimum of 40% across each month at our London Headquarters) or £27,146 (Less than 40% attendance at our London Office)

Appointment subject to satisfactory references and proof of right to work in the UK.

Location: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance less than 1 day per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week).

For details of how to prove your right to work in the UK please visit the Government website and search ‘Right to Work’ and please note that we are unable to offer sponsorship. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Location: Either in one of our global offices (Kenya, Senegal, Madagascar, Belize, Indonesia, Timor-Leste, Bristol or London - UK), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania) 

Closing date for applications: 22 September 2024

Start date: As soon as possible

Contract duration: Permanent

Remuneration: Competitive based on experience

Grade: B1 

Organisation overview

Blue Ventures is an award-winning marine conservation organisation working to rebuild tropical fisheries with coastal communities. We’re committed to protecting marine biodiversity in ways that benefit coastal people. We work in places where the ocean is vital to local cultures and economies and where there is a fundamental unmet need to support human development, thriving fishers and thriving oceans.

Position in organisation

The Global Digital Lead is a pivotal role within our global team, responsible for setting the overall strategic direction for our digital capabilities from an internal perspective. This role reports directly to the Chief Financial Officer and collaborates closely with the global finance and operations teams.

Summary job description

The Global Digital Lead will oversee the digital transformation of Blue Ventures, evaluating our current tech stack and developing a digital transformation roadmap to ensure the organisation uses the appropriate digital tools and software for collaboration and communication. This role will manage all software systems, including financial software, CRM, communication software, enterprise resource planning (ERP) software, file management, workflow, and collaboration software. Additionally, the Global Digital Lead will be responsible for ensuring that the organisation is set up to succeed from a hardware perspective, managing the procurement and efficient use of hardware across various regions.

For full job description, please find attached. 

Applications close 23:59 on 22nd September 2024

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential by helping them be consistently impactful and operationally sustainable.

The Group comprises ImpactEd Consulting and its specialist practices, ImpactEd Evaluation and ImpactEd Philanthropy. Additionally, ImpactEd Group incubates The Engagement Platform (TEP).

We are expanding our expertise with the launch of a new specialist practice focused on ‘Data and AI,’ and are seeking a dynamic Director to establish and lead this practice within our Group.

Drawing on domain expertise and technical skill, ImpactEd Group strives to be the first port of call for leaders across the system.

The Opportunity

We are excited to announce a new role at ImpactEd Group, seeking an experienced leader to launch and establish our Data and AI Practice.

Initially incubated within ImpactEd Consulting, ImpactEd Data and AI will evolve into an independent practice within the Group, reporting directly to our Group Board. With a growing portfolio of AI and data readiness, stewardship, and strategy projects, we are eager to build a market-leading offering for our education partners. The successful candidate will receive comprehensive support and services from the Group, allowing them to focus on delivering exceptional value to the sector.

As Director (and Practice Lead) for ImpactEd Data and AI you will be responsible for:

• Strategic Leadership and Team Development

• Business Development and Growth

• Product and Service Development

• Delivery and Operational Management

Full details on the role responsibilities can be found in the job pack.

About You

We are looking for someone who is passionate about the role of data and technology in education, in support of our mission. We believe this is a role with significant growth and development opportunity and we welcome applications from people who are excited by the chance to shape, develop and grow a Data and AI Practice within ImpactEd Group.

For the full specification of skills that we hope that the successful applicant will bring, please see the job pack.

Prospectus is excited to partner with a values-driven charity dedicated to providing specialist dementia support and advice for families. We are seeking an interim Cyber Security Manager for a 6-month full-time role, with the potential to become permanent. This position offers hybrid working arrangements.

Our client is looking for someone who is a ‘doer’, a technical hands-on cyber security professional who has energy and a willingness to respond to a fast-paced working environment.

As the Cyber Security Manager, you will take charge of all cybersecurity initiatives within the charity’s IT department. Your responsibilities will include identifying potential risks, implementing robust security measures, and ensuring the charity’s network is well-equipped to handle cyber threats. Serving as the primary point of contact for all IT security matters, you will provide expert advice and support to colleagues across the organisation. You will lead efforts to establish and maintain effective cybersecurity practices, including developing comprehensive security processes and ensuring the secure storage of the charity’s data. Additionally, you will collaborate closely with the Head of IT and other IT team members, participating in relevant meetings and providing crucial information to committees and the Board of Trustees.

The ideal candidate will have significant experience in IT security at a managerial level, complemented by relevant qualifications such as a bachelor’s degree in IT and/or CISSP certification. Along with a strong understanding of IT security strategies and proficiency in various IT tools, you should possess a deep knowledge of the specific regulatory requirements and standards relevant to charities. You will be an excellent communicator, capable of engaging and influencing both technical and non-technical audiences collaboratively.

At Prospectus, we are committed to supporting you throughout your application journey. We encourage candidates of all backgrounds to apply, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

To apply, please submit your up-to-date CV. If your experience aligns with the role, we will arrange a call to discuss the opportunity in more detail. We look forward to connecting with you.

Harness your skills to help people respond to God's calling to end extreme poverty and injustice. 

Are you an experienced Front-End Developer who is proud to deliver high-quality code and loves working collaboratively to build innovative, exciting and reliable products? Then we would love you to join our team!

The successful candidate will bring great ideas and technical know-how to a creative and forward-thinking agile team, helping to make fantastic online experiences for our audiences.

What skills and experience you will need to apply:

• Significant experience working in an agile, collaborative, multidisciplinary development team, working effectively with designers and back-end developers
• Excellent skills in core technologies: HTML, CSS, and Javascript - mainly without frameworks, showcasing the ability to write clean and efficient code.
• A successful history of contributing to digital development concepting, scoping, planning and implementation. 
• Proven experience in successfully working with UX designers to accurately translate designs into responsive frontend code.
• Comprehensive understanding of modern frontend design and development practice delivering
  • robust code using progressive enhancement and other best practices.
  • standards-based code for a range of devices and browsers 
  • high levels of accessibility to a WCAG AA standard

Join a great team

You will be working alongside talented, supportive and motivated people who are committed to creating the best work possible and playing their part in bringing an end to extreme poverty and injustice.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

This role is eligible for hybrid working. You will mostly work from home and will be required to do an average of 1-3 days per month in the Teddington office in agreement with your line manager. 

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Director of Financial Capability

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking passionate leaders to join our senior management team and work alongside our Chief Executive to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

This role will be responsible for developing and implementing strategies to broaden the use of financial capability educational content.  The development of the financial capability proposition will be to support our charitable objectives as well as generate income to fund our charitable activities. They will build strong relationships with appropriate stakeholders and contribute to enhancing our brand identity.This role will also oversee day-to-day operations across the following services e.g. IT, facilities management, project management and HR).

This is an exciting strategic leadership role which enjoys both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Creating and implementing strategies to promote and broaden the use of our Financial Capability learning materials.
• Developing a business model for the financial capability content.
• Developing a suite of metrics to measure success.
• Managing and growing relationships with appropriate stakeholders.
• Manage operational risks and ensure compliance with regulatory standards.
• Work collaboratively with the senior leadership team.
• Oversee day to day operations across the following services (e.g., IT, Facilities management, Project management, HR).

You will have:

• Worked in a similar senior role, preferably at Director level.
• Proven experience in successfully developing learning materials.
• A track record of implementing and operating Learning Management systems and CRM systems.
• Experience in overseeing day to day operations including managing relationships with third party providers.
• Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and effectively manage projects.
• Excellent communication, presentation, influencing, and negotiation skills, with a strong ability to collaborate with and persuade stakeholders at all levels.

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month but otherwise we’re flexible.
• Flexible working days and times: We’re happy to be flexible as we trust you to get things done.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Emmaus Oxford is in the process of setting up a digital learning centre to deliver accredited digital literacy qualifications to our companions [what we call those ex-homeless men and women that form our community]. People experiencing socio-economic exclusion are further marginalised if they lack basic digital skills. A lack of digital proficiency can prevent companions at Emmaus from successfully engaging in essential life tasks, such as applying for jobs and housing, completing online forms (e.g. universal credit forms), paying bills, managing bank accounts, as well as day-to-day activities like booking / attending remote GP appointments.

We are conducting a 20-week pilot to deliver the Essential Digital Skills (EDS) Level 1 Qualification. The qualification will be offered onsite in our learning hub. Your role, as digital coach, will be to deliver the course to companions in a manner that supports their individual learning and well-being needs. The role includes recording lessons learned and making recommendations on the roll-out of further digital skills qualifications and courses

The Digital Coach will be responsible to deliver the Essential Digital Skills (EDS) Level 1 Qualification Pilot Project. You will support companions to develop digital and life skills so that they realise their full potential to find employment and move on from Emmaus when they are ready.

So, if you have great communications skills, experience of digital training and supporting people with complex needs and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

To apply please download an application form and send your completed application form, a supporting statement showing: ‘why you want the job’, ‘what you will bring to the team’ and ‘how you meet the person specification’ and the additional details form by 9:00am on 23rd September 

Interviews will be held week commencing 30th September 2024.

About the Tropical Health and Education Trust (THET)

THET is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.

We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.

At the heart of our work is vision of a world where everyone has access to healthcare.

Job Purpose

The Digital Transformation Manager leads THET’s efforts to transform our own programmes of work and the way THET operates, and also that of the Health Partnership community to better incorporate and enable best practice in digital solutions.

The Digital Transformation Manager will work with teams across the organisation to consider how in every aspect of THET’s work we can transform our use of technology to achieve greater efficiencies and effectiveness, improve inclusivity and equity, and whilst reducing our carbon footprint.

Digital Transformation is a key enabler for the organisation to help advance access to health services in low-and-middle-income countries, via activities such as building online communities, online learning for health workforces in complex and humanitarian settings, e-health, amongst others.

This role will require engagement across the different departments of THET including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda. This is an external-facing role - the ideal candidate will be able to translate their technical digital skills to non-technical experts both in the UK and different cultures around the world.

Key Responsibilities

Strategy

• Lead the review and delivery of THET’s digital transformation strategy.
• Lead and implement THET’s digital enablers to support the organisation’s strategic plan

Programme Management

• Develop and enhance the user experience of both external and internal stakeholders across key digital products including the THET website, Pulse platform, learning platforms and bespoke applications.
• Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio

Stakeholder and project management

• Provide guidance and capacity development to both THET staff and the Health Partnership community on digital implementations and best practice
• Ensure THET has accurate data and analytics to support operations and programmes across
• Project manage key digital projects including scoping, testing, implementation, and review.
• Engage with external experts to promote and drive THET’s digital agenda across the global health sector.
• Lead and develop THET’s digital reporting mechanism to track the success of digital implementation across programmes.
• Lead a Digital Transformation Working Group to support digital transformation across THET and the wider HP community.

External representation and publicization

• Representation at key THET and external events raising visibility of digital working within health partnerships and across the health partnership community.
• Working with THET external engagement and research evidence and learning teams to deliver communisations and policy documents on digital transformation.

Fundraising and digital transformation project design

• Lead fundraising for digital transformation at THET, working closely with colleagues across the organisation.
• Support colleagues in integrating digital transformation across project proposals.
• Reporting back to donors to demonstrate the value of THET’s digital interventions

Operations

• Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.
• Working with the Chief Operating Officer, ensure THET has adequate and appropriate IT infrastructure and cybersecurity processes in support with IT MSP

Line Management

• Line manages the Digital Transformation Officer
• Mentor and coach other team members as required

What we offer

• Flexible working hours
• Hybrid working arrangements
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment